It can be daunting choosing a new place to live when you are feeling vulnerable, frail, or have complicating medical conditions – but know there are options, and the final decision should be yours. Here, you’ll find information about the different care options available in most residential care facilities in New Zealand (including rest homes, dementia and hospital level care), how care is paid for, and provide an insight into what you can expect from living in a care home.
Residential care, care/rest homes
10 steps to finding the best care home for you
1. Get an assessment (unless you are fully private paying)- know what level of care you need Your assessment will have indicated your eligibility for care. Make sure you know what level of care you need. In New Zealand the interRAI assessment is used to determine your needs. 2. Find...
Can couples move into a New Zealand care home together?
Although it is more common for one person to be assessed as needing residential care, couples can and do move into a care home together. In fact, some care homes have rooms specifically suited to couples. On Eldernet , you can filter search results by ‘Rooms suitable for a couple’...
Can I move to a rest home now?
Unless you are a a fully-private payer (i.e., paying for your care completely out of your own pocket), to move into a rest home or care home in New Zealand you will need to have an assessment, known as interRAI. This determines whether you need this type of care and...
Can I transfer to a care home in a different region?
You can transfer to a rest home in another region of New Zealand if you choose to. In certain situations, you may have to transfer if your care needs change and the home you currently reside in does not offer the level of care you require. Before you transfer, you...
Can I trial a care home or rest home before moving in?
Yes, you may try out a care home (often called a rest home ) before making a commitment. You should have had an assessment first (unless you are fully private paying), and been assessed as requiring care. You will have to pay for this yourself, but you’ll probably find it’s...
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Can't find a standard rest home room? The 10km rule helps
If your preferred care home only has a premium room available that attracts extra fees and you can’t or don’t want to pay these the following applies: if a standard room is vacant at another home within a 10 km radius you may have to go there; if you are...
Do I need a Care Plan to move into rest home?
No you don't need a Care Plan to move into a care home but one will be developed with you either before or on your arrival. A Care Plan details how care will be delivered to you when moving into a care home. It is created based on the results...
How are rest homes different to retirement villages?
Care homes (also known as rest homes or residential care facilities) and retirement villages are often talked about as if they're the same thing, but they're not. They serve different purposes and are governed by different legislation and regulations. Care home / residential care Many people use the term rest...
How can I gain entry to a rest home or hospital?
Entry to residential care is managed by a process known as Needs Assessment 1) To begin this process you either need to talk to your doctor about the issues that you are having or you can contact the agency responsible for managing assessments (known as NASC or sometimes Care Co-ordination)...
How do I find a care home that has standard rooms?
Use the Eldernet Vacancy Status Report for your region: select the correct region AND your required level of care; select View in table (located on the right side of your screen); look for care homes showing a vacancy from the Vacant Beds column and No and Some from the '...
How do I find a dementia care home in New Zealand?
Use the Eldernet site where each level of care i.e., rest home, dementia, hospital and specialist hospital (psychogeriatric) care in Aotearoa New Zealand is shown. See: dementia level of care , select your region and find the facility that best meets your needs. If you urgently need to find a...
How do I find a facility with hospital level of care in NZ?
Use the Eldernet site where each level of care, i.e., rest home, dementia, hospital and specialist hospital (psychogeriatric) care in Aotearoa New Zealand is identified. Select hospital level of care and find the facility that best meets your needs. If you urgently need to find a hospital provider that has...
How do I find psychogeriatric care in New Zealand?
All psychogeriatric facilities in Aotearoa New Zealand are listed on the Eldernet site. Find vacancies in these facilities HERE. Make sure to select your region or zoom into your area on the map. For more information about residential care For: an overview of residential care For: details of all residential...
How do I find rest home care in New Zealand?
Use the Eldernet site where each level of care i.e., rest home, dementia, hospital and specialist hospital (psychogeriatric) care in Aotearoa New Zealand is shown. For rest home level of care see: rest home level of care Select your region and find the facility that best meets your needs. If...
How to find a good care home
How to safely visit care homes in times of COVID outbreaks
All care homes have policies around such events which are guided by New Zealand health authorities. Social connection and physical contact with whānau are fundamental to the health and wellbeing of those in aged residential care (ARC). Care providers have policies in place that enable safe visiting, social activities and...
I want to read reviews of rest homes
We are sorry but we don't provide reviews of rest home/care homes for very good reasons. We do, however, provide a place for facilities to add testimonials; if a facility has a testimonial, you'll find this on the listing below the Bed and Vacancy Details section. Most residential care providers...
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I'm not happy. Can I transfer to a different rest home?
Remember, a care home (rest home) is your home: just like any home you live in, you can choose to move if you wish. To start the process of moving, contact your local Needs Assessment Coordination Service (NASC) to let them know you want to transfer. They may do another...
Is a rest home, care home, and residential care the same?
The short answer is, yes -sort of – but not quite. "Care home" and "residential care" are generic terms. They describe the overall service: a place where people live and receive care and support when they need help with daily living. A "rest home", on the other hand, refers to...
Learn about Rest Home/Care home Certification & Audits
The Ministry of Health website's Rest home certification and audits section shows which facilities are certified to deliver specific types or levels of care. The longest period or certification given is five years. A shorter period usually indicates that the auditors require additional work to be done in order for...
My children think I should go into care but I don't agree
This article assumes that you have been assessed as being eligible for residential care and that you also have the option of staying at home. It is not easy hearing that others want you to make a potentially life changing decision. It is likely that there has been an event...
My chosen rest home hasn't got any vacancies. What can I do?
You can contact the home and ask to go on a waiting list. Start to build a rapport with the home and if possible, give some reasons for why this is your first choice of home. In the meantime, make alternative arrangements with a care home elsewhere. You can move...
Need information about moving into a rest home?
You will find all the information you need here on the Eldernet site including, the process for accessing this service and a listing for every rest home or care home in the country. Eldernet Residential Care gives older people and those supporting them free, unbiased, and comprehensive information about moving...
Understanding residential care or rest home process
Check out the Knowledge Lab for comprehensive information about: Levels of care The Residential Care Subsidy Financial means assessment for a Residential Care Subsidy Premium rooms Dual use rooms Care suites The 10km rule and much more.
Welcome to my home - Health Quality & Safety Commission
What accommodation options are there in a care home?
Care homes offer a wide range of accommodation options, at varying price levels. Something that costs extra in one home (like an ensuite) may be included at no additional cost in another, so it's good to ask lots of questions and make comparisons. Years ago, most rest homes in New...
What are levels of care in New Zealand?
What are levels of care in New Zealand? Levels of care are essentially types of care. Currently there are four ‘levels of care’ in New Zealand: Rest Home Those who require this level of care usually have some ability to get about on their own or with some help. They...
What is a dual use room or swing bed?
Dual use (or “swing”) beds are rooms that can support more than one level of care - typically rest home or hospital care - to be provided in the same room, which means the resident doesn't need to change rooms. This can be especially reassuring if you’re worried about the...
What is a standard rest home/care home room?
Standard rooms and services are those that are covered by the Age Related Residential Care Agreement (ARRC). All Health New Zealand | Te Whatu Ora (formerly District Health Boards) contracted providers must meet the requirements of this agreement (currently all residential care providers are contracted in New Zealand/Aotearoa). Examples of...
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What is D6 level of care?
Levels of care are essentially types of residential care in New Zealand for older adults. D6 is an older term that may still be used in parts of the South Island to refer to Psychogeriatric Specialist Hospital level of care. This level of care is designed for people with a...
What is premium accommodation or a premium bed?
Premium accommodation is that which provides amenities over and above the ARRC agreement requirements. It attracts additional daily costs of $5 to $100 plus. These services may include fixed features (such as an ensuite, tea/coffee making area or a view for example) and/or features associated with the room (such as...
What is the Aged Care Association?
ACA is the abbreviation for the Aged Care Association New Zealand. This organisation (previously colloquially referred to as NZACA) is the professional body that represents nearly all providers of Aged Residential Care in New Zealand (that is, rest homes, dementia care home, and aged care hospitals). These providers pay a...
What is the Aged Residential Care contract?
The Age Related Residential Care contract (often referred to as the ARC or ARRC agreement) is actually one of two agreements between health funders and contracted providers of residential care services. These agreements define the national standards for the delivery of services in residential care facilities in New Zealand. These...
What should I expect when moving into a care home?
For many people, moving to a rest home or care home brings up a range of emotions, from a sense of loss to anticipation. Moving involves quite a lot of planning and can feel daunting. Often, people worry about downsizing their possessions, losing the things that they take pleasure in...
What situations lead to a move into a care home?
Most commonly, people move into care because deterioration in health and management of their care makes it too difficult to remain at home. While you don't need an assessment to access residential care if you are fully paying for the services out of your own pocket, it can be useful...
Where can I find a rest home or care home vacancy list?
On Eldernet Residential Care, the vacancies of care homes across the country are updated every Monday to Friday, so you can be sure the information provided is up-to-date. Find vacancies in your region here: www.eldernet.co.nz/vacancies
Why do rest homes belong to a professional organisation?
Choosing a residential care facility (like a care or rest home) that is a member of a formal organisation, such as the Aged Care Association (ACA) , assures you that the rest home meets high standards of care and service. The ACA is a national organisation that represents nearly all...