Choosing a residential care facility (like a care or rest home) that is a member of a formal organisation, such as the Aged Care Association (ACA), assures you that the rest home meets high standards of care and service.
The ACA is a national organisation that represents nearly all providers of Aged Residential Care in New Zealand (including rest homes, dementia care home, and aged care hospitals). Providers pay a membership fee to belong to the ACA, with the organisation providing advocacy, leadership and guidance in return. ACA members may also have access to staff training, educational workshops, and professional development opportunities. Its aim is to ensure that care provided by facilities is of the highest quality.
For many people, knowing that a rest home belongs to ACA may offer peace of mind for you and your loved ones. It's important to note that even if a rest home is not an ACA member, they must still meet certain standards and regulations set by the New Zealand government to operate. The Ministry of Health is responsible for setting and enforcing these standards, and all rest homes must be registered and audited by the Ministry; you can find audits on every residential care provider listing on Eldernet Residential Care.
Updated: 26 Nov 2025