Can't find a standard rest home room? The 10km rule helps

If your first choice of care home only has a room available that attracts extra fees (i.e. premium accommodation fees) and if you don’t want to or cannot pay an extra fee, the following 10 kilometre (10km) rule applies:

• If there is a vacancy for a standard room at another home within a 10km radius of the home of choice, then you may have to go there.
• If the home of choice has occupancy over 90 percent and there is a vacancy for a standard room at another home within 10km and you don’t want it, extra fees may apply. When a standard room becomes available the provider may move you into that with three days’ notice.
• If your home of choice has occupancy over 90 percent and there is no other vacancy within 10km then the provider must accept you and not charge extra fees. When a standard room becomes available the provider may ask you to move into that room, giving three days’ notice.

If, however, you wish to remain in the room for which there are ordinarily extra accommodation changes, you will be expected to pay these (unless a written agreement is made for an alternative arrangement).

Should you later decide you can not continue to pay any additional changes then further rules concerning the reviewing of your tenancy then apply.