Can I move to a rest home now?
Unless you are a a fully-private payer (i.e., paying for your care completely out of your own pocket), to move into a rest home or care home in New Zealand you will need to have an assessment, known as interRAI. This determines whether you need this type of care and...
My chosen rest home hasn't got any vacancies. What can I do?
You can contact the home and ask to go on a waiting list. Start to build a rapport with the home and if possible, give some reasons for why this is your first choice of home. In the meantime, make alternative arrangements with a care home elsewhere. You can move...
Can't find a standard rest home room? The 10km rule helps
If your preferred care home only has a premium room available that attracts extra fees and you can’t or don’t want to pay these the following applies: if a standard room is vacant at another home within a 10 km radius you may have to go there; if you are...
Standard rooms. Can the price differ from place to place?
If the care homes are in the same defined geographical region then the quick answer is 'no'. The maximum you have to pay for your contracted care, basic accommodation, meals, laundry etc. is known as the Maximum Contribution. These payment rates, which vary according to where you live (the regions...
How can we help mum settle into her new rest home?
Moving into a care home requires a lot of major lifestyle adjustments. While everyone deals with change differently family members may be able to utilise the suggestions below to assist with this adjustment process. All mayor changes we make in life have some positive aspects and some less so. Remember...
Financial means assessment - income & asset testing
There’s a lot to get your head around when it comes to how much of your care home fees you have to pay yourself and for how long. The rules and regulations governing this include means assessments and asset tests. You are responsible for paying for, or contributing towards, your...
I live in a rest home. Is this the end of my sex life?
The short answer is: not necessarily. The reality is we are all sexual beings, and many people wish to continue an active sex life into their older age. It may be that you currently have a partner and you are facing separation due to the need for residential care, perhaps...
What is a serviced apartment?
A serviced apartment is a common retirement village option which provides certain services to people who are paying privately for these services. Commonly these people are reasonably independent. Services range from meals and cleaning services to, in some cases, high-end services such as a personal chef and chauffeur. High levels...
How can I gain entry to a rest home or hospital?
Entry to residential care is managed by a process known as Needs Assessment 1) To begin this process you either need to talk to your doctor about the issues that you are having or you can contact the agency responsible for managing assessments (known as NASC or sometimes Care Co-ordination)...
What is a premium room?
A premium room (or a room that has premium accommodation charges) is a room that has features that are NOT required under the Age Related Residential Care Agreement (ARRC) (i.e., they are over and above the standard features and services). Those who pay for premium accommodation do not get a...
What is the Maximum Contribution?
Everyone in a certified and contracted care home is required to pay for their accommodation and services. If you have little to no assets the government uses your NZ Super to pay for your care. If you have assets and/or income over the required thresholds, you are required to contribute/pay...
Are retirement villages and rest homes the same?
Drawing a distinction between accommodation and care is a way to begin to understand the differences between retirement villages, rest homes and other options. Once there were rest homes and then along came lifestyle and retirement villages. Rest homes were tasked with caring for the frail and chronically ill, and...
How are rest homes different to retirement villages?
Care homes (also known as rest homes or residential care facilities) and retirement villages are often talked about as if they're the same thing, but they're not. They serve different purposes and are governed by different legislation and regulations. Care home / residential care Many people use the term rest...
What is a dual use room or swing bed?
Dual use (or “swing”) beds are rooms that can support more than one level of care - typically rest home or hospital care - to be provided in the same room, which means the resident doesn't need to change rooms. This can be especially reassuring if you’re worried about the...
What is premium accommodation or a premium bed?
Premium accommodation is that which provides amenities over and above the ARRC agreement requirements. It attracts additional daily costs of $5 to $100 plus. These services may include fixed features (such as an ensuite, tea/coffee making area or a view for example) and/or features associated with the room (such as...
What is a RAD?
RAD is short for Refundable Accommodation Deposit , and it is an alternative payment option offered by some care facilities in New Zealand. Instead of paying ongoing premium accommodation charges, you can choose to make a single up-front lump-sum payment. The key point is that this amount is fully refunded...
How does an interRAI assessment work?
In New Zealand, an assessment tool called interRAI helps older people access the services they need and helps sector professionals find out more about the needs of all New Zealanders. You may be referred for an interRAI assessment or you can self-refer via older person’s services. The process begins with...
Will I have to pay if I move within a village?
Every time you relocate within a village - whether it's to a different unit or to receive care - there are some costs to be aware of. Here's how they typically work: If you're shifting between independent living options (for example, downsizing to a smaller unit), a transfer fee is...
What is the Retirement Villages Act?
All registered retirement villages in New Zealand are governed by the Retirement Villages Act 2003. The Retirement Villages Act and its regulations are designed to protect the interest of residents, and sets out basic standards for operating a village. These standards include things like: what information operators must disclose to...
Does the 2023 change of government affect the health system?
There have been a number of significant health system changes in New Zealand Aotearoa since 2022 (e.g., the establishment of Health New Zealand | Te Whatu Ora and related agencies by the then Labour Government). The General Election of late 2023 saw a National, ACT and New Zealand Coalition Government...
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