What home help can I get? Who pays?
The type of home help you can get and who pays for it depends on whether you want or need subsidised services (in which case your eligibility is determined by an assessment) or whether you will self pay. Typically home support services include assistance with your personal and, possibly your...
Can I get help at home when recovering from surgery?
In many situations you will not require help at home. If you do services will be generally be provided for a short term only and what you receive will depend on your individual circumstances. If your surgery is a result of an accident and you are eligible for ACC support...
How much does private home support (home help) cost?
The following example is for someone requiring standard, non-complex home support services three days a week. It’s a very common scenario based on the services subsidised by the health authorities. Services such as these are generally not required after hours, on weekends or public holidays. If they are, after-hours fees...
Can I get financial help to insulate my home?
The Warmer Kiwi Homes programme offers insulation and heater grants to low-income homeowners. Homeowners who hold a Community Services Card and those who live in areas that are identified as low income (you can check if you live in an eligible area on the Energy Efficiency & Conservation Authority website)....
My family say I need home help. I don't. What can I do?
This situation does put you in a difficult position. Your family will probably be acting with the best intentions. Perhaps they noticed that you are finding some things more difficult these days. Hearing their concerns can threaten your independence and feel quite undermining and scary. While it can be tempting...
Can I get home help if I live with other people?
This depends on a number of factors including why you need the services, whether other household members can help out and whether you have a Community Services card. Importantly, in April 2023, Health New Zealand | Te Whatu Ora announced a change to the way that family care is funded....
Home help - when it's time to act
If a health or disability issue is making it hard for you to stay living at home, help is available. Life is full of times of transition where we move from one stage to another. Managing these is not always easy. One such transition can come when a health or...
Can't find a standard rest home room? The 10km rule helps
If your preferred care home only has a premium room available that attracts extra fees and you can’t or don’t want to pay these the following applies: if a standard room is vacant at another home within a 10 km radius you may have to go there; if you are...
Find information about services to help stay at home
Making Life Easier at Home is New Zealand’s most comprehensive online directory allowing people and their loved ones to find local care and support options, community and advocacy groups, and service providers all in one place. It’s all about supporting older people to live the lives they want! Many older...
How much does home help for those with high needs cost?
The thing to remember about these services that they are usually required every day, and the type of care that’s needed, more complex. Naturally these factors increase the cost as can be seen in the table below. High level services generally include a mix of formal home help and personal...
How can we help mum settle into her new rest home?
Moving into a care home requires a lot of major lifestyle adjustments. While everyone deals with change differently family members may be able to utilise the suggestions below to assist with this adjustment process. All mayor changes we make in life have some positive aspects and some less so. Remember...
I'm leaving hospital after surgery. What help can I get?
There are several factors to consider, firstly whether your surgery was part of an ACC claim or whether it was due to other causes. The type of support you get may vary if your surgery is accident or ACC related. Generally, when someone has had surgery the type of support...
The home I rent has been flood damaged. What are my rights?
If you rent a home that has incurred damage as a result of a natural disaster (such as a flood), there are rights you have as a tenant. ConsumerNZ has provided an outline of these: Landlords should be aware they are responsible for maintaining the property. This includes damage caused...
Where can I get some help with maintenance of my property?
Some Age Concerns have lists of trusted local home maintenance and tradespeople, so enquire there. Sometimes a recommendation from a friend is a perfect solution, especially for the smaller, less costly jobs. Websites such as New Zealand based Builderscrack and others that are overseas based, offer a matching service where...
What is Cohousing? House Planning Help
How can I adjust to living in a care home?
When making the decision to go into a care home it is common to experience a lot of conflicting feelings. You and your family/whānau may have had quite differing views on the benefits of this and the decision may not have been easily reached. This is one of life’s major...
Keeping safe at home
We should all feel safe and secure in our homes, whether we own, rent, or live in a retirement village. Here, we share some valuable home safety tips for people of all ages as well as some useful tools for older people looking for extra security measures to assist when...
Do I need a Care Plan to move into rest home?
No you don't need a Care Plan to move into a care home but one will be developed with you either before or on your arrival. A Care Plan details how care will be delivered to you when moving into a care home. It is created based on the results...
I’m worried about my privacy in a care home (rest home).
When moving into a care home, many people are concerned about their privacy. You have a right to expect your privacy around your personal needs, health, and finances to be protected and respected. When you choose your home be observant and watch the interactions between staff and residents. Respectful behaviour...
Can I transfer to a care home in a different region?
You can transfer to a rest home in another region of New Zealand if you choose to. In certain situations, you may have to transfer if your care needs change and the home you currently reside in does not offer the level of care you require. Before you transfer, you...
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