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Retirement villages
What does it cost to live in a retirement village?

All retirement villages in New Zealand have associated costs, such as weekly fees. These generally cover things such as council and water rates, building insurance, external maintenance, upkeep of communal facilities, staff costs, gardening and management of the village. You are responsible for paying for your personal costs, such as...

Retirement villages
Rates Rebate in a retirement village

Retirement village residents who hold a Licence to Occupy may be eligible for the Government's full Rates Rebate, as long as they meet the income criteria. Each year, usually in mid-June, the Government updates the income and rebate thresholds. You can find more information on rates rebates in retirement villages...

Retirement villages
What services and facilities do retirement villages offer?

Villages vary greatly – you’ll notice different-sized villages, from very few units to some with hundreds; different types of units within the same complex; newer villages and older villages. You will discover the community facilities can vary, with some villages offering a wide range such as a swimming pool, bowling...

Retirement villages
Mythbusting - Retirement Villages are expensive

Are Retirement Villages expensive? In short, the answer is ‘not always.’ There can be some very affordable homes within Retirement Villages, however, not all are priced at the affordable end of the market either. Just like real estate on the open market, Retirement Villages offer a range of options –...

Retirement villages
Do residents need to move from the village to receive care?

While it is true that some retirement village residents may need to receive care in another facility, it is by no means the most likely scenario. In reality, only 12.8% of Kiwis living in villages end up being moved to a different facility to receive care. And more than half...

Retirement villages
What is the Retirement Villages Act?

All registered retirement villages in New Zealand are governed by the Retirement Villages Act 2003. The Retirement Villages Act and its regulations are designed to protect the interest of residents, and sets out basic standards for operating a village. These standards include things like: what information operators must disclose to...

Retirement villages
Will I have to pay if I move within a village?

Every time you relocate within a village - whether it's to a different unit or to receive care - there are some costs to be aware of. Here's how they typically work: If you're shifting between independent living options (for example, downsizing to a smaller unit), a transfer fee is...

Retirement villages
What is the role of a retirement village manager?

Retirement Village Manager The retirement village manager is the legal representative of the owner or operator of a village. In practical terms, they're the one keeping things running smoothly day-to-day. Their responsibilities can include hiring staff, overseeing the maintenance of buildings and facilities, coordinating village activities, and making sure residents...

Retirement villages
Do all retirement villages have care on site?

Not every retirement village in Aotearoa New Zealand offers aged care on site, so it's important to understand exactly what support is available before you make a move. The questions below can help you compare villages and get a feel for the level of care you can expect. What services...

Retirement villages
My village unit has been flood damaged. What are my options?

If your retirement village unit has incurred damage as a result of a natural disaster (such as a flood), your village operator should let you know what happens next. If you need to evacuate , your village operator should give you clear instructions about what to do and where to...

Retirement villages
Retirement Village Living in New Zealand - JTJ Gold
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Retirement villages
What is the cost of leaving a village?

The major cost of leaving a village is the Deferred Management Fee (DMF) that is deducted from the original capital sum you paid when ‘purchasing’ into the village. It is to cover the cost of the management and refurbishment of the village (roading, footpaths, lighting, communal amenities etc). The industry...

Retirement villages
How can I leave a retirement village? Can I change my mind?

You have the right to leave a retirement village whenever you choose but you need to be aware that there are costs associated when you do. Learn more about the costs of exiting a village. Remember: even after you sign an ORA, you have a ’15-day ‘cooling off’ period during...

Residential care
How are rest homes different to retirement villages?

Care homes (also known as rest homes or residential care facilities) and retirement villages are often talked about as if they're the same thing, but they're not. They serve different purposes and are governed by different legislation and regulations. Care home / residential care Many people use the term rest...

How the system works
How do I make a complaint about a retirement village?

It is important for retirement village residents to know they have the right to make a complaint. Every retirement village operator in New Zealand is required to have a complaint policy that follows the Retirement Villages Code of Practice. This policy should be accessible to residents and potential residents in...

Glossary & checklists
Are retirement villages and rest homes the same?

Drawing a distinction between accommodation and care is a way to begin to understand the differences between retirement villages, rest homes and other options. Once there were rest homes and then along came lifestyle and retirement villages. Rest homes were tasked with caring for the frail and chronically ill, and...

Retirement villages
What is the Deferred Management Fee: Leaving a village

You may be planning on making a retirement village your forever home, but life can be unpredictable. That's why it's helpful to understand the process of leaving a village before you move into one. You're free to leave a retirement village at any time you want. One important protection to...

Retirement villages
At what age am I eligible for a Retirement Village?

Although you can choose to retire at any age you want, the official retirement age in New Zealand is 65. This is when you become eligible to receive NZ Super (your pension) and typically gain access to their KiwiSaver. The age that you need to be to enter a Retirement...

Retirement villages
Should I choose retirement village that belongs to the RVA?

The Retirement Villages Association (RVA) is a voluntary association that represents retirement village operators, managers, and commercial organisations across New Zealand. Their aim is to provide a high standard of living for village residents. Choosing an RVA member retirement village means that you are protected under the Retirement Villages Act...

Retirement villages
What is the Retirement Villages Association (RVA)?

The Retirement Villages Association (RVA) is the professional body which represents most retirement villages across New Zealand. Villages choose to become members and pay a fee to belong. In return, the RVA advocates for them in a number of areas, such as: Lobbying politicians, helping them understand the sector, raising...

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