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Ultimate Care Mount Victoria

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At a glance
Ultimate Care Mount Victoria
Hospital Care
135 Constable Street
Wellington 6021
Postal Address
135 Constable Street, Newtown, Wellington 6021
Capital & Coast
(04) 389-7007
(04) 389-9008
View Email Address
Visit Website
Karen Gear - (04) 389-7007
Ultimate Care Group
Other services
We Promise to Care
Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 21 Dec 2016
Bed and Vacancy Details
Approximate number of beds at this level of care26
Long term vacancyYes
Short term vacancyYes
We encourage family to come and have a look around at our lovely sunny rooms and friendly atmosphere. We have respite beds and a day programme available. one en suit room available.
Impending vacancyYes
Updated: 24 Apr 2017
TypeHours Per WeekStatusDetails
Nurse Practitioner No Ultimate Care Mount Victoria is led by the Facility Manager, Karen Gear.
Registered Nurse Yes A Registered Nurse is on duty 24 hours, day and night.
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes TBI are our providers of choice, they visit weekly and more often by private appointment. Please inquire about this service.
Activities Co-ordinator Yes One full-time Activities Officer and one part-time Recreation Officer work closely with the residents on a varied activities and events programme. Our activities programme is tailored to individuals needs and extends through the weekend.
Hairdresser Yes A visiting Hairdresser attends to residents on site, on a fortnightly basis.
Podiatrist Yes A visiting Podiatrist visits residents' at Ultimate Care Mount Victoria. Personal appointments are by request on a monthly basis.
Dietitian Yes A Dietitian regularly reviews and audits the menus at Ultimate Care Mount Victoria.
Accredited Visitors Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Ultimate Care Mount Victoria respects and endeavours to meet the spiritual needs of individual residents. Church services of an interdenominational nature are conducted weekly.
Other Personnel Yes Ultimate Care Mount Victoria maintains contact with various community and other groups in the surrounding suburbs of Newtown and Kilbirnie.
Updated: 21 Dec 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Gerontological Care Yes
Clinical Manager Yes Our Clinical Services Manager has been with Ultimate Care Mount Victoria for 8 years, she welcomes you to come and visit her and our friendly home.d
Updated: 14 Feb 2017
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes Ultimate Care Mount Victoria provides respite care for individuals assessed as Hospital or Rest Home level, subject to room availability.
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 11 Jan 2017
Under 65 yrs with Disability Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes
Rooms (Single) Yes All the rooms at Mount Victoria Lifecare are single occupancy, with outlook to sunny garden and courtyard areas.
Ensuite Yes We have two ensuite rooms.
May Bring Own Furniture Yes As space permits, residents are encouraged to bring items of furniture of moderate size (lazyboy chair, chest of drawers) in order to make their room personalised and homely.
Alcohol Permitted Yes Moderate amounts of alcohol are permitted. Residents also enjoy a happy hour as part of the Activities and Events programme.
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes The central heating system ensures that rooms are maintained at a warm and pleasant temperature.
Residents Committee Yes A meeting is held every two months, at which residents can listen to and express their own requests regarding living at Mount Victoria Lifecare.
Newsletter Yes Mount Victoria Lifecare publishes a newsletter every two months which is distributed to residents, families, staff, hospitals, community centres and allied health organisations.
Policy for management of challenging behaviour Yes The policy in place at Ultimate Care Mount Victoria meets the standards required by the Ministry of Health.
Lounges/seating areas Yes A number of lounges and sheltered outside areas may be easily accessed by residents who wish to mingle with others and enjoy time away from their own rooms.
Outings Yes There is a van available to take residents on outings on a regular basis.
Smokers Room Yes
Smoking Permitted Yes Smoking is permitted in the designated outdoor area only. Smoking indoors, including in a residents' room, is strictly prohibited.
Semi-Secure Yes The safety of the residents at all times is paramount. Extra support is provided after hours with regular patrols by professional security company staff.
Sprinklers Yes Ultimate Care Mt Victoria is fully compliant with fire safey requirements for smoke alarms and sprinklers.
Audit report available Yes
Updated: 11 Jan 2017
Special Features
Ultimate Care Mount Victoria is a warm, friendly and comfortable facility in the suburb of Newtown, Wellington. It is nestled among the trees of the Mt Victoria Town Belt area of Wellington City, with the majority of its rooms and lounges north or west facing into a very sunny outlook. A Wellington City bus-stop is right outside the door for visitors and residents. The facility is within walking distance of Wellington Hospital and a short taxi ride to other health professional services in and around Wellington City.

Karen Gear is the Facility Manager, supported by Myra Tonks Clinical Services Manager and other well-qualified and competent staff (including Registered Nurses and Healthcare Assistants, Administration, Activities and Events, Maintenance, Kitchen and Laundry personnel).

The Recreation Programme is well-designed and very popular with Ultimate Care Mount Victoria Residents and attempts to actively involve them in a variety of in-house and off-site activities on a daily basis. The van is used for outings to interesting destinations in and around Wellington City.

Local residents and others from the surrounding suburbs may, by arrangement with the Facility Manager, participate in the Recreation programme on-site.

Ultimate Care Mount Victoria endeavours to maintain a happy and friendly atmosphere for all residents and staff. Enquiries are welcome and appointments to view may be made by telephone to (04) 389-7007.
Updated: 11 Jan 2017
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Arthritis Society, BBQ, Aromatherapy, Big Print books, Bingo, Blind Foundation, Board games, Bowls, Canine Friends, Cards, Care and Craft, Children, Church, Classical Music, Concerts, Cooking, Craft, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Library, Minibus, Movies, Newspaper reading, Outings, Pianist, Reading, RSA, Shopping, Sing-a-longs, Sky TV, Vegetarian, Videos
Updated: 11 Jan 2017
Additional Information
Details re Meals The menu is compiled in consultation with a dietician, who reviews the menu to ensure the nutritional value is balanced with good, wholesome food. Special needs are accommodated and individual preferences may be considered. All meals are prepared in the on-site kitchen by appropriately qualified staff and the varied menu is adapted according to the seasonal produce available.
Staffing Details All Ultimate Care Mount Victoria staff attend regular training sessions to ensure they are up to date with current trends in care. Staff are encouraged to learn and understand the personal requirements of individual residents and to provide as much help and support as possible at all times.
Associated Complexes For information about other 'Ultimate Care Group' facilities please see the website (as above).
Fees Details/Fees Do Not Include Additional information regarding this Facility is available on request by contact with Ultimate Care Mount Victoria, telephone (04) 389-7007.
Updated: 11 Jan 2017
Languages Spoken
Chinese dialect Yes
Cook Island Yes
Czechoslovaki Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Sri Lankan Yes
Tongan Yes
Other Information Yes An interpreter is sought to assist with, communication between residents and staff should there be a need.
Updated: 11 Jan 2017
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Non denominational Yes
Presbyterian Yes
(Other comments) Yes Ultimate Care Mount Victoria respects and endeavours at all times to meet the spiritual needs of individual residents. Church services of an interdenominational nature are conducted weekly.
Updated: 11 Jan 2017
Public Transport   Wellington city buses are easily accessible with a bus stop just outside.
Shops   Shops in the suburb of Newtown and Kilbirnie are a short bus or walking distance away. A local dairy is approximately five minutes walk from the Facility.
Parks   Ultimate Care Mount Victoria is nestled among the trees and green areas of the Wellington City Town Belt.
Library   A regular library service is delivered from Wellington City Library. Residents are also able to visit local library facilities in Newtown and Kilbirnie.
Updated: 11 Jan 2017
Credentials & Membership
Credentials & MembershipStatusDetails
Eldernet Subscription Bronze Yes
Approved provider of Professional Development and Recognition Programme Yes
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Residential) Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Approved provider of Professional Development and Recognition Programme CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 11 Jan 2017