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Ultimate Care Pōneke House

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Ultimate Care Pōneke House
135 Constable Street
Wellington 6021
Postal Address
135 Constable Street
Wellington 6021
Capital & Coast
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Nicci Ahrer - 04 389 7007
Ultimate Care Group
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Ultimate Care Poneke House Ultimate Care Poneke House Ultimate Care Poneke House

Contact us today to see what a positive more to Poneke House can make to your life. 


Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you're unwell or recently returned from overseas)
At Ultimate Care Poneke House we provide a peaceful, safe and comforting environment for our dementia residents. Residents are always treated with the respect and dignity that comes with our personalised care approach.

We understand and promote the idea that exposure to familiar memories through smell, sight, touch, taste and hearing can help promote a sense of well-being and calm for our residents. Our specially designed dementia friendly gardens and interior features have been created to provide stimulation and help trigger the senses.

Caring for someone with dementia can be very challenging, we are here to support residents and their families.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 7 Jan 2021
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 17
Vacancy No
Only 1 available. Very friendly atmosphere. Lovely sunny rooms all with fabulous views. Impressive outdoor space.
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 12 Aug 2022
"Everyone is always very positive, warm and friendly".

"The care the staff provide is fabulous".

"We are very happy with mum's care. The staff are absolutely wonderful. We really appreciate that staff engage with her little chats and encouraging her to engage. It is also great having staff with such a diversity of backgrounds. Many, many thanks".

"Easy location to access for family, friends to visit".

"Thank you to all the staff who look after our parents so well day after day and particularly during lockdown when new requirements and procedures had to be maintained and folllowed. We felt that our family member was in the best place and very safe".
Updated: 22 Mar 2021
Type Hours Per Week Status Details
Registered Nurse Yes A Registered Nurse is on duty 24 hours, day and night.
Nurse Practitioner No Ultimate Care Pōneke House is managed by the Facility Manager, Peter Leach
Healthcare Assistants/Caregivers Yes Staffing ratios are maintained in accordance with best practice guidelines.
Physiotherapist Yes Our group Physiotherapist is involved in the oversight and care planning for all Ultimate Care Pōneke House residents.
Occupational Therapist Negotiable
Activities Co-ordinator Yes Ultimate Care Pōneke House provides a varied and well- balanced activities and events programme, co-ordinated by one full-time Activities Officer, assisted by a part-time Recreation Officer.
Hairdresser Yes Personal appointments may be arranged with a Hairdresser who visits on a fortnightly basis. (Additional charges apply for all hairdressing services.)
Podiatrist Yes A Podiatrist visits on a monthly basis for personal appointments and is available for urgent assistance upon request. (Additional charges apply for personal podiatry appointments.)
Dietitian Yes A Dietician regularly reviews and audits all the menus at Ultimate Care Pōneke House.
Accredited Visitors Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Ultimate Care Pōneke House respects and endeavours to meet the spiritual needs of individual residents. Church services of an interdenominational nature are conducted on-site, fortnightly. Specific Chaplaincy services may be arranged on request.
Other Personnel Yes The Facility Manager is assisted by a Clinical Services Manager, Administrator, Maintenance, Kitchen and Cleaning/Laundry staff. Ultimate Care Pōneke House also maintains regular contact with the community and other groups from the nearby suburbs.
Updated: 7 Jan 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes Our staff are trained by Mary Potter Hospice both Registered Nurses and Care staff. It is a privileged to be able to offer a caring experience that resonates with families during and after the loss of a loved one.
Wound Care Yes
Diabetic Care Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 7 Jan 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support Yes If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities.
Other Short Stay Programme Yes We have a wonderful day programme that incorporates activities of daily living in a warm and friendly environment. We welcome your visit and enquiry.
Subsidised Yes Yes, we provide subsidised services. Contact us for more information.
Private Paying Yes Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy.
Booking can be made in advance Yes We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities.
Updated: 7 Jan 2021
Feature Status Details
May Bring Own Furniture Yes Residents are encouraged to bring pieces of their own furniture, for example a TV, lazyboy chair or chest of drawers
Single Rooms Yes All the rooms at Ultimate Care Pōneke House are single occupancy with an outlook on to well-maintained gardens or courtyard areas.
Ensuite Yes We have one room with ensuite. Contact us for more information or availabilities.
Alcohol Permitted Yes Small amounts of alcohol are permitted for consumption by individual residents in their rooms. Residents may also participate in "Happy Hours", when scheduled as part of the Activities and Events programme.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Individual residents may arrange for a private telephone to be installed in their own room, at their own expense. (Two telephones are located in public areas for general, local calling purposes.)
Wifi Yes
Resident can adjust heating in own room No Central heating throughout the complex ensures that a warm and comfortable temperature is maintained.
Cater for under 65 yrs with Disability Yes As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs.
Lounges/seating areas Yes Residents are encouraged to access a number of lounges and sheltered outside areas.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes Ultimate Care Pōneke House is a facility that boasts lovely lounges, a beautiful garden area, and a courtyard. We offer a multi-cultural, homely environment, and wonderful food prepared by our renowned chef. Residents love the relaxed atmosphere here!
Outings Yes The group van is used to take residents on regular outings in and around Wellington City.
Whanau Room Yes
Maori Kaupapa Yes
Residents Committee Yes A Residents' Meeting, held every two months, allows residents to participate in decision-making relevant to their time at Ultimate Care Pōneke House. A Residents' Advocate visits on a weekly basis.
Policy for management of challenging behaviour Yes
Confused Residents Yes Current policy and practice meets Ministry of Health standards.
Smokers Room Yes An outdoor area is available for residents who smoke.
Smoking Permitted Yes Smokers must use the designated outdoor smoking area. Smoking anywhere indoors is prohibited.
Updated: 7 Jan 2021
Special Features
Special Features
All rooms have a lovely outlook either onto the garden or overlooking Newtown.
Updated: 7 Jan 2021
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Big print books, Bingo, Blind Foundation, Board games, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Classical Music, Communicare, Companion Club, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Exercises, Flower arranging, Games, Garden, Gardening, Happy Hour, Holidays, Indoor Games, Internet, Jigsaw, Library, Men, Minibus, Movies, Music, Newspaper reading, Outings, Parties, Pastoral care, Pianist, Picnic facilities, Quizzes, Reading, Roses, Shopping, Sing-a-longs, Singing, Sky TV
Updated: 7 Jan 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Further information regarding fees and vacancies is available by contacting Ultimate Care Pōneke House, telephone (04) 389-7007.
Staffing qualifications and details All staff at Ultimate Care Pōneke House attend regular training sessions to keep up to date with the most current trends in care. The staff really care deeply about making sure they help and support the residents as much as possible
Details about meals The menu is collated after consultation with the residents to determine their food preferences. The menu is also reviewed regularly by a Dietitian to ensure a good balance is maintained between nutrition and wholesome food.
Associated Complexes Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide. For information about other Ultimate Care Group facilities please see the website (as above).
Updated: 7 Jan 2021
Languages Spoken
Languages Spoken
Language Status Details
Chinese dialect Yes
Cook Island Maori Yes
English Yes
Fijian Indian Yes
Samoan Yes
Other Information Yes Should there be any language communication issues between residents and staff, an Interpreter is sought to assist.
Updated: 7 Jan 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Inter denominational Yes
Presbyterian Yes
Salvation Army Yes
(Other comments) No Ultimate Care Poneke House staff work to ensure that the spiritual beliefs of all residents are respected.
Updated: 7 Jan 2021
Location Distance Details
Public Transport At the door either into Newtown and further onto the city, or Kilbirnie, Miramar, Eastern suburbs.
Shops In Newtown or Kilbirnie
Parks The town belt is on our doorstep
Library In Newtown or Kilbirnie
Updated: 7 Jan 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 7 Jan 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.