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Ultimate Care Pōneke House
At a glance
- Vacancy
- Yes
- Name
- Ultimate Care Pōneke House
- Category
- Hospital Care
- Address
- 135 Constable Street
Newtown
Wellington 6021 - Postal Address
- 135 Constable Street
Newtown
Wellington 6021 - DHB
- Capital & Coast
- Phone
- 04 389-7007
- Fax
- 04 389-9040
- Mobile
- 0273887374
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Peter Leach - 04 389 7007
- Owner
- Ultimate Care Group
Other services
Photos
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Map
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| Preview | File | Description |
|---|---|---|
 Ultimate Care Poneke House |
Contact us today to see what a positive move to Poneke House can make to your life.
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Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Description
Situated in the heart of the Newtown Community is Ultimate Care Pōneke House, formally known as Ultimate Care Mt Victoria. With stunning views overlooking bustling Newtown, this well established, two-level Hospital includes a Rest Home, making it the ideal choice for residents needing rest home or hospital level care. With large sunny rooms, built in vanity units, wardrobes, outdoor access the facility offers a welcoming homely environment, the comfort of security, companionship and a wonderful comprehensive activities programme. Join us for the day and enjoy our day programme, or stay for a week or two in our respite rooms.
Respite Care or carer relief, is our specialty, along with a wonderful day stay programme of activities. The meals, including lunch served by our resident chef and her staff, are just one of the highlights of your stay.
At Ultimate Care Pōneke House we enjoy views overlooking the tennis courts next door, wonderful gardens and courtyards, and we're in a quiet, friendly residential area.
Ultimate Care Pōneke House is unique. We believe the most important factor for our residences is to assist them to live a full quality life, in a warm, homely, family oriented environment, one that respects and celebrates their individuality and life.
We celebrate our multicultural environment, and you'll find all of our staff are friendly, warm and thoughtful. We've been a part of the Newtown community for many years now and have established relationships with many local doctors and community groups.
We're also on the Newtown bus route which makes going in and out of town easy for residents and visitors alike.
We promise to offer a comfortable, vibrant, home-like facility and deliver the very best in care.
For all enquiries please contact Peter Leach (Facility Manager) on 04 389 7007.
Respite Care or carer relief, is our specialty, along with a wonderful day stay programme of activities. The meals, including lunch served by our resident chef and her staff, are just one of the highlights of your stay.
At Ultimate Care Pōneke House we enjoy views overlooking the tennis courts next door, wonderful gardens and courtyards, and we're in a quiet, friendly residential area.
Ultimate Care Pōneke House is unique. We believe the most important factor for our residences is to assist them to live a full quality life, in a warm, homely, family oriented environment, one that respects and celebrates their individuality and life.
We celebrate our multicultural environment, and you'll find all of our staff are friendly, warm and thoughtful. We've been a part of the Newtown community for many years now and have established relationships with many local doctors and community groups.
We're also on the Newtown bus route which makes going in and out of town easy for residents and visitors alike.
We promise to offer a comfortable, vibrant, home-like facility and deliver the very best in care.
For all enquiries please contact Peter Leach (Facility Manager) on 04 389 7007.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 7 Jan 2021 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 10 |
| Vacancy | Yes |
| With a current 4 year certification, we encourage everyone to come and have a look around our lovely sunny rooms and friendly atmosphere. We have respite beds and a day programme available. | |
| Impending vacancy | Yes - We welcome respite admissions |
| Premium Room Charges | Some Rooms from $10/day up to $15/day as at 14 Jan 2021 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 8 Mar 2021 | |
Testimonials
| Myra and all the staff at Poneke House. Thank you so much for looking after mum so beautifully for the last few weeks of her life. Every staff member with whom we dealt was caring, compassionate and totally professional. While it was difficult to watch her slipping away over the last few weeks, it was made much easier by the knowledge that she was in such wonderful hands. Thank you so much (family name withheld). My sister, daughter and I called into Aroha a couple of weeks ago to see the dementia unit. We were welcomed by Jo Aan who was on duty that weekend. I would like to let you know that we found him to be very professional. His uniform was immaculate and he was very helpful. We saw how he was interacting with the residents and we were very impressed. MD To all the staff at Aroha Lifecare. On behalf of Rick's family, I would like to say thank you for all the loving care you all gave him during his time with you. I know he gave you a bit of stick at times, but he told me several times that he was being looked after well. Than you also for the support you gave us all while he was there. You were always honest, sensitive and genuinely caring. We always felt welcome and that it was "Dad's Place". It meant a lot to us that his last days were comfortable and peaceful. Arohanui, Faith. M Throughout our dealings, the staff here have been patient and seem genuinely caring. Facilities are tidy and well kept. AS What a special place you have in our hearts for love and care you gave our father in the final year of his life. He was happy especially as he could continue to live his life as he wanted, the pipe was in action to the end. You are a loving and care team of wonderful people. Thank you Dear staff at UCG Poneke House, my uncle loved you all and was never happier than the years he spent with you. You gave him a reason to rise in the morning and I know you will be missing him as much as we are. To all the staff at Ultimate Care Poneke House we are very grateful for the support and care that our mother was given. Thank you very much. Many thanks - we had a really lovely lunch yesterday with Mum, and we really appreciate all the effort the staff went to. Lunch was delicious and we were made to feel incredibly welcome. To all the staff at Poneke House - thanks for all the unconditional love you gave my aunt while she was in your care. You are all my heroes. C.R A big thank you for taking care of my husband. Everyone was wonderful. Enjoy the chocolates. From L & C Thanks for being a cheerful, caring crew. I have enjoyed my years helping to care for the residents. Please continue to look after them all and support each other. You do a great job, I'll miss you. - From our retiring doctor To the staff and management of ultimate care Poneke House, Many, many thanks for taking care of my mother over the past 5 years at Poneke House. Lots of happy memories! Kindest regards to you all. - A, M & Family |
| Updated: 7 Jan 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | A Registered Nurse is on duty 24 hours, day and night. | |
| Nurse Practitioner | No | Ultimate Care Pōneke House is led by the Facility Manager, Peter Leach. | |
| Healthcare Assistants/Caregivers | Yes | Our friendly staff are trained by Careerforce to National certificate level 3 & 4. We also have trained dementia staff level 4, and ongoing training opportunities throughout the year. | |
| Physiotherapist | Yes | TBI are our providers of choice, they visit weekly and more often by private appointment. Please inquire about this service. | |
| Occupational Therapist | No | We work closely with the DHB to ensure occupational therapist support is available to our residents. | |
| Social Worker (on site) | No | We work closely with the DHB to ensure our residents have access to a social worker and supported counselling services when required. | |
| Diversional Therapist | No | Our activities coordinator is training to be a diversional therapist, Meagan has been with us for 2 years and her programme is enjoyed not only by the residents but the visitors and staff also. | |
| Activities Co-ordinator | Yes | One full-time Activities Officerr work closely with staff and residents and families on a varied activities and events programme. Our activities programme is tailored to individuals needs and extends through the weekend. | |
| Hairdresser | Yes | A visiting Hairdresser attends to residents on site, monthly. | |
| Podiatrist | Yes | A visiting Podiatrist visits residents' at Ultimate Care Pōneke House. Personal appointments are by request on a monthly basis. | |
| Dietitian | Yes | A Dietitian regularly reviews and audits the menus at Ultimate Care Pōneke House. | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Ultimate Care Pōneke House respects and endeavours to meet the spiritual needs of individual residents. Church services of an interdenominational nature are conducted weekly. | |
| Other Personnel | Yes | Ultimate Care Pōneke House maintains contact with various community and other groups in the surrounding suburbs of Newtown and Kilbirnie. | |
| Updated: 7 Jan 2021 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | Our staff are trained by Mary Potter Hospice both Registered Nurses and Care staff. It is a privileged to be able to offer a caring experience that resonates with families during and after the loss of a loved one. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
| Updated: 7 Jan 2021 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities. |
| Other Short Stay Programme | No | We have a wonderful day programme that incorporates activities of daily living in a warm and friendly environment. We welcome your visit and enquiry. |
| Subsidised | Yes | Yes, we provide subsidised services. Contact us for more details. |
| Private Paying | Yes | Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy. |
| Booking can be made in advance | Yes | We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities. |
| Updated: 7 Jan 2021 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | As space permits, residents are encouraged to bring items of furniture of moderate size (lazyboy chair, chest of drawers) in order to make their room personalised and homely. |
| Single Rooms | Yes | All the rooms at Pōneke House are single occupancy, with outlook to sunny garden and courtyard areas. |
| Ensuite | Yes | We have two ensuite rooms. |
| Alcohol Permitted | Yes | Moderate amounts of alcohol are permitted. Residents also enjoy a happy hour as part of the Activities and Events programme. |
| Phone Access In Own Room | Yes | We are able to provide a phone in the resident room if require. This will have a charge. |
| Wifi | Yes | We have limited Wifi for resident who require it |
| Resident can adjust heating in own room | Yes | The central heating system ensures that rooms are maintained at a warm and pleasant temperature. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | A number of lounges and sheltered outside areas may be easily accessed by residents who wish to mingle with others and enjoy time away from their own rooms. |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Outings | Yes | We have 4 van outing per week one of which it a pure shopping trip to Kilbirnie. The van is also used for trips to other specialist events, like Te Papa and shows |
| Whanau Room | Yes | |
| Residents Committee | Yes | A meeting is held every month at which residents can listen to and express their own requests regarding living at Pōneke House. We also have a resident committee that help us with idea such as Cooked Breakfast one day a week. |
| Newsletter | Yes | Pōneke House publishes a newsletter every two months which is distributed to residents, families, staff, hospitals, community centres and allied health organisations. |
| Policy for management of challenging behaviour | Yes | The policy in place at Ultimate Care Pōneke House meets the standards required by the Ministry of Health. |
| Smokers Room | Yes | |
| Smoking Permitted | Yes | Smoking is permitted in the designated outdoor area only. Smoking indoors, including in a residents' room, is strictly prohibited. |
| Semi-Secure | Yes | The safety of the residents at all times is paramount. Extra support is provided after hours with regular patrols by professional security company staff. |
| Updated: 7 Jan 2021 | ||
Special Features
| Ultimate Care Pōneke House is a warm, friendly and comfortable facility in the suburb of Newtown, Wellington. It is nestled among the trees of the Mt Victoria Town Belt area of Wellington City, with the majority of its rooms and lounges north or west facing into a very sunny outlook. A Wellington City bus-stop is right outside the door for visitors and residents. The facility is within walking distance of Wellington Hospital and a short taxi ride to other health professional services in and around Wellington City. Karen Gear is the Facility Manager, supported by Myra Tonks Clinical Services Manager and other well-qualified and competent staff (including Registered Nurses and Healthcare Assistants, Administration, Activities and Events, Maintenance, Kitchen and Laundry personnel). The Recreation Programme is well-designed and very popular with Ultimate Care Pōneke House residents and attempts to actively involve them in a variety of in-house and off-site activities on a daily basis. The van is used for outings to interesting destinations in and around Wellington City. Local residents and others from the surrounding suburbs may, by arrangement with the Facility Manager participate in the Recreation programme on-site. Ultimate Care Pōneke House endeavours to maintain a happy and friendly atmosphere for all residents and staff. Enquiries are welcome and appointments to view may be made by telephone to (04) 389-7007. |
| Updated: 7 Jan 2021 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Arthritis Society, BBQ, Aromatherapy, Big Print books, Bingo, Blind Foundation, Board games, Bowls, Canine Friends, Cards, Care and Craft, Children, Church, Classical Music, Concerts, Cooking, Craft, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Library, Minibus, Movies, Newspaper reading, Outings, Pianist, Reading, RSA, Shopping, Sing-a-longs, Sky TV, Vegetarian, Videos |
| Updated: 7 Jan 2021 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Additional information regarding this Facility is available on request by contact with Ultimate Care Pōneke House, telephone (04) 389-7007. | |
| Staffing qualifications and details | All Ultimate Care Pōneke House staff attend regular training sessions to ensure they are up to date with current trends in care. Staff are encouraged to learn and understand the personal requirements of individual residents and to provide as much help and support as possible at all times. | |
| Details about meals | The menu is compiled in consultation with a dietician, who reviews the menu to ensure the nutritional value is balanced with good, wholesome food. Special needs are accommodated and individual preferences may be considered. All meals are prepared in the on-site kitchen by appropriately qualified staff and the varied menu is adapted according to the seasonal produce available. | |
| Associated Complexes | For information about other Ultimate Care Group facilities please see the website (as above). | |
| Updated: 7 Jan 2021 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese dialect | Yes | |
| Cook Island Maori | Yes | |
| Czechoslovaki | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Sri Lankan | Yes | |
| Tongan | Yes | |
| Other Information | Yes | An interpreter is sought to assist with, communication between residents and staff should there be a need. |
| Updated: 7 Jan 2021 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| (Other comments) | Yes | Ultimate Care Pōneke House respects and endeavours at all times to meet the spiritual needs of individual residents. Church services of an interdenominational nature are conducted weekly. |
| Updated: 7 Jan 2021 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Wellington city buses are easily accessible with a bus stop just outside. | |
| Shops | Shops in the suburb of Newtown and Kilbirnie are a short bus or walking distance away. A local dairy is approximately five minutes walk from the Facility. | |
| Parks | Ultimate Care Pōneke House is nestled among the trees and green areas of the Wellington City Town Belt. | |
| Library | A regular library service is delivered from Wellington City Library. Residents are also able to visit local library facilities in Newtown and Kilbirnie. | |
| Updated: 7 Jan 2021 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| CareerForce | Yes | |
| Home and Community Support Sector Standards (Standards NZ) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
|
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| Updated: 7 Jan 2021 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
