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Complaints

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All consumers receiving a health and/or disability service in New Zealand are protected by The Code of Health and Disability Services Consumers’ Rights . ( Short Form ) In the first instance take your complaint to the service provider. All providers should have complaint process that they should follow. If...
If you have concerns about how a health or disability service is run or the services you are getting, you can make a complaint. First, talk to the manager of the service. If you need advice or support to do this contact the Advocacy Service https://advocacy.org.nz/ If the complaint is...