Looking for help with navigating the ageing process? Feeling like you need help but not sure where to start? In this section, we breakdown concepts that are important for older people requiring care, including how an interRAI assessment works, your rights when receiving services, and the complaints process. You’ll also find resources that debunk statistics about ageing, highlight cutting edge research, and profile key concepts for aged care professionals.
Privacy Act 2020 - Privacy Commissioner
The Code and making a complaint. Health and Disability Commissioner
Your rights when receiving a health or disability service.
When receiving a health or disability service you have the right: To be treated with respect. To be treated fairly without pressure or discrimination. To dignity and independence. To receive a quality service and to be treated with care and skill. To be given information that you can understand in...