Looking for help with navigating the ageing process? Feeling like you need help but not sure where to start? In this section, we breakdown concepts that are important for older people requiring care, including how an interRAI assessment works, your rights when receiving services, and the complaints process. You’ll also find resources that debunk statistics about ageing, highlight cutting edge research, and profile key concepts for aged care professionals.
Advocacy
How the system works
Find advocacy services for older people in New Zealand
In New Zealand, there are a number of services and organisations that are there to support and advocate on behalf of older people. Some of these include: Age Concern : Age Concern is a nationwide organisation that provides advocacy services for older people. They offer support, information, and advocacy to...
How the system works
Meet New Zealand's Aged Care Commissioner
Message from Carolyn Cooper, Aged Care Commissioner : Kia ora, I’m Carolyn Cooper, the Aged Care Commissioner for Aotearoa New Zealand. This is a new role created to help monitor the delivery of great quality of care and quality of life for older people. We all have the right to...
How the system works
What is the role of the Office for Seniors in New Zealand?
The Office for Seniors in New Zealand is a government agency that plays a key role in promoting the wellbeing of older people in the country. Its primary role is to provide advice and support to the government on issues related to ageing, and to develop and implement policies and...
How the system works
Who is NZ's Retirement Commissioner and what is their role?
The Retirement Commissioner in New Zealand is a government-appointed position as part of Te Ara Ahunga Ora Retirement Commission. The role is responsible for advocating for the interests of older people in relation to retirement income policies (such as New Zealand’s NZ Super pension scheme), services and products. The current...