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What is service or care co-ordination - NASC?

What is NASC?

After you have had an interRAI assessment, and if you are eligible to receive services, you will probably be referred to someone known as a service or care coordinator - these teams are commonly referred to as Needs Assessment and Service Coordination (NASC). They will discuss the recommendations with you and help organise any services that have been recommended and that you agree to.  This may involve arranging home support services, organising carer support for any carer, or talking through your options if residential care has been recommended. They will also give you the information you need and set up the process for entry to care if this is decided.

Some services may be subsidised for those who are eligible (financial eligibility may also apply). You may need to pay or part pay for other services.

Just to make things a bit confusing – some older persons service teams are known as ‘Care Coordination’ teams. So, while they mean that both above are involved with coordinating services and/or care, one is a process the other is the name of a team.

Find a list of Needs and Service Coordination or Care Coordination teams in New Zealand here.

Updated: 11 Jun 2024
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