Summerset in the Bay (Napier)
At a glance
- Vacancy
- Yes
- Care Suite Vacancy
- Yes
- Name
- Summerset in the Bay (Napier)
- Category
- Rest Home
- Address
- 79 Merlot Drive
Greenmeadows
Napier 4112 - Postal Address
- 79 Merlot Drive
Greenmeadows
Napier 4112 - Region
- Hawke's Bay
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Talia Sattler - 06 824 3081
- Owner
- Summerset Group
- Sales Manager
- Wendy Forman - 021 243 5640 or 06 824 3082
- Care Centre Manager
- Maria Cuizon - 027 550 2085
Other services
Media
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Our modern, purpose-built Care Centre at Summerset in the Bay offers a range of care services designed to meet the level of care you need*. Our friendly and professionally trained Care Centre staff are supervised by registered nurses, available on-site 24 hours a day.
Our rest home-level care provides the very best clinical care, in a warm, welcoming community. Residents have private, modern rooms – some with ensuite facilities where they can surround themselves with their own things.
Summerset in the Bay also offers serviced apartments. A Summerset serviced apartment is a spacious, purpose-designed home with one bedroom, a large ensuite and generous living area, including kitchenette. You are able to receive a range of care and support in your serviced apartment – including rest home-level care.
Our care centre has received 3 year certification from the Ministry of Health to provide rest home and hospital level care.
To find out more, please call us on 0800 334 404 or request our free information pack by clicking on the button at the top of the screen.
*(care is subject to availability, eligibility criteria).
Our rest home-level care provides the very best clinical care, in a warm, welcoming community. Residents have private, modern rooms – some with ensuite facilities where they can surround themselves with their own things.
Summerset in the Bay also offers serviced apartments. A Summerset serviced apartment is a spacious, purpose-designed home with one bedroom, a large ensuite and generous living area, including kitchenette. You are able to receive a range of care and support in your serviced apartment – including rest home-level care.
Our care centre has received 3 year certification from the Ministry of Health to provide rest home and hospital level care.
To find out more, please call us on 0800 334 404 or request our free information pack by clicking on the button at the top of the screen.
*(care is subject to availability, eligibility criteria).
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 13 Dec 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 20 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $55.00/day up to $65.00/day as at 14 Jul 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 14 Jul 2025 |
|
Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 22 |
| Care Suite Vacancy | Yes |
| 0 | |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 14 Jul 2025 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 168 | Yes | |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Negotiable | Access via Care Centre Manager | |
| Occupational Therapist | Negotiable | Access via Care Centre Manager | |
| Diversional Therapist | 35 | Yes | |
| Activities Co-ordinator | 30 | Yes | Village service only |
| Hairdresser | Yes | Hair salon and Hairdresser available onsite | |
| Podiatrist | Yes | Visits regularly | |
| Accredited Visitors | Yes | Visit 3 monthly. Nationwide Health & Disability Advocacy services | |
| Kaumatua | Negotiable | Access via Village Manager | |
| Chaplain/Spiritual Advisor | Yes | We will make every endeavour to meet individuals spiritual needs. We have spiritual support visiting our residents. | |
| Other Personnel | 40 | Yes | Village Manager |
|
Updated: 13 Dec 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | To be discussed with the Care Centre Manager |
| IV Antibiotic Capability | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | We work with the Community Allied Health Team |
| ACC Rehabilitation | Yes | These contracts are person centred and individualised |
| Tracheotomy Care | Yes | To be discussed with the Care Centre Manager |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
|
Updated: 13 Dec 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| High Care Needs | Yes | This is based on the assessment and our ability to provide this level of care |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 13 Dec 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | In some cases, this is dependent on the size of the room chosen |
| Ensuite | Yes | |
| Pets In Residence | Yes | We welcome pets as visitors as long as they are well managed. |
| Phone Access In Own Room | Yes | We recommend you bring a cellphone. |
| Wifi | Yes | Wifi available in communal areas |
| Resident can adjust heating in own room | Yes | Dependent on the care suite/apartment chosen |
| Lounges/seating areas | No | We have a divine cafe in our village for all residents and their families |
| Cafe | Yes | |
| Gay / LGBT IQ Friendly | Yes | Everyone is welcome in our homes |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity. |
| Whānau Room | Yes | We encourage families to use this room. |
| Māori Kaupapa | Yes | We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents. |
| Family Committee | No | We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | A designated smoking area will be provided for care residents by the Village Manager |
| Semi-Secure | Yes | We provide a safe and secure environment for our residents |
|
Updated: 13 Dec 2024 |
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Special Features
| Our care centre has received 3 year certification from the Ministry of Health to provide rest home and hospital level care. |
|
Updated: 13 Dec 2024 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Alzheimer's Society, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Children, Church, Classical Music, Concerts, Baking, Craft, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Jigsaw, Library, Minibus, Movies, Music, Newspaper reading, Outings, Parkinson's Society, Parties, Pastoral care, Pool table, Quizzes, Reading, Rotary, RSA, Senior Citizens, Sing-a-longs, Singing, Sky TV, Videos |
|
Updated: 13 Dec 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions. | |
| Staffing qualifications and details | Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener, | |
| Details about meals | Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce. | |
| Recreational opportunities | Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences. | |
| Internet access | Wifi is available in common areas | |
| Transport | We have a Summerset van and can arrange other transport as required. | |
|
Updated: 8 Jul 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | We can provide other ethnic meals, please discuss this with the Care Centre Manager. |
| Vegan | Yes | |
| Vegetarian | Yes | |
|
Updated: 13 Dec 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Taxi's available including disability taxi's. | |
| Shops | 4.00 Km | Shopping trips can be arranged at the discretion of the Care Centre Manager |
| Parks | 2.00 Km | |
| Library | 4.00 Km | |
|
Updated: 13 Dec 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | No | Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 13 Dec 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.