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Rowena Jackson - Donovan

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Rowena Jackson
Dementia Care (Secure)
40 O'Byrne St North
Southern (Southland)
(03) 215 9988
(03) 215 9707
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Nicola Keast - (03) 215 9988
Ryman Healthcare
Clinical Manager:
Natasha Cunningham
Other services
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Rowena Jackson Retirement Village is a modern retirement village offering a full range of services from Independent Apartments, assisted living in your Serviced Apartment, a Resthome, Hospital and a secure unit.

Care centre residents have access to beautiful spacious lounges, dining areas and serene outdoor spaces. Living areas are warm and inviting and provide the perfect setting to meet with family and friends to relax and enjoy.

The resort-style facilities can include a hair and beauty salon, café and shop. Our villages have beautifully landscaped gardens where you can enjoy peaceful strolls or have the space for the grandchildren to play.

For your peace of mind, we have 24-hour security to ensure your safety at all times.

With exceptional long serving staff and a varied activities programme, internally and externally, the village is a wonderful care environment where all residents are assured of comfort, companionship and security.

We welcome your call.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 8 Feb 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 26
Vacancy Soon
Rowena Jackson Retirement Village offers the finest in retirement living in Southland. With Independent Living, Serviced Apartments and a Resthome and Hospital with a Special Care Unit the village offers a full range of lifestyle options. For more information please phone Nicola Keast on 215 9988.
Impending vacancy Yes
Additional Room CostsSome Rooms
Updated: 24 May 2018
TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable We have working relationship with the Nurse Practitioner from SDHB.
Registered Nurse Yes 24 hours, 7 days a week. With an attached Hospital, Rowena Jackson's continuum of care and availability of experienced registered nurses is a huge advantage.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist 0.00 Negotiable Negotiable. Rowena Jackson has an excellent relationship with the physiotherapists at the local hospital, although with physiotherapy practices within close proximity to the complex, a resident wishing to use their usual one is never an issue.
Own Social Worker 0.00 Negotiable The local Hospital social workers are very happy to visit at our recommendation
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes We have our own hair salon on site.
Podiatrist Yes Appointments are made at our front reception and Rosemary visits every Friday for the whole day.
Dietitian Negotiable We have dietitian available, (referral made by Registered Nurse in consultation with GP and Family)
Accredited Visitors Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes We have all denominations visit Rowena Jackson and weekly church services on a Thursday
Updated: 8 Feb 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Rowena Jackson have a dedicated and team of Registered and Enrolled nurses who are passionate about providing the very best care, they are exceptionally good at providing palliative care to residents and supporting the families.
Gastronomy/Nasogastric Management Yes We are more than happy to accommodate a resident with a nasogastric tube and PEG tube, so long as they meet the criteria set by the local DHB governing admission to a rest home.
Oxygen Management Yes Residents on mobile oxygen therapy can be managed comfortably in our rest home so long as they meet the criteria set by the local DHB governing admission to a rest home
Surgical Followup No We are happy to provide private paying care for elderly people post surgery if we have a bed available however any surgical outpatient clinics or follow up occurs by their own arrangements.
Wound Care Yes Rowena Jackson have a dedicated team of Registered/Enrolled nurses who are passionate about wound care management, we have a good working relationship with the Wound Nurse Specialist from SDHB.
Diabetic Care Yes
Continence Advisor Yes We have a very experienced registered nurse who provides advice and guidance and our current supplier of incontinent products visits regularly for education. The local hospital continence specialist is happy to visit on request.
Infection Control Yes We have a dedicated registered nurse in the role of Infection Control Officer.
Stomal Therapist No The stoma therapist will visit from the local hospital if requested
Specialised Dementia Care Yes Rowena Jackson has a separate secure wing for residents who require specialised dementia care
Gerontological Care Yes
Urology Yes Our Registered Nurses are skilled in catheterising men and women.
Clinical Manager Yes Natasha Cunningham joined the team at Rowena Jackson as the Clinical Manager in May 2013. Natasha has a nursing background in; diabetes, medical, emergency and rehabilitation nursing.
Other Nursing Specialities Yes
Updated: 2 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Call Nicola Keast or Natasha Cunningham to enquire about respite care.
Carer Support Yes Call Nicola Keast or Natasha Cunningham to enquire
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 7 May 2018
Day Care Yes Wednesday and Thursday are day care days. Referrals come from the local Need Assessment and Service Coordination (NASC) service at the DHB. We hold a pre dementia day care on Fridays
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Whanau Room Yes We have small intimate lounges scattered through out the complex available for visitors, families/whanau. Most are equipped with tea and coffee making facilities
Rooms (Single) Yes All our rooms are single with their own toilet and sink
Rooms (Suit Couple) Yes We will work very hard to accommodate the needs of couples
Ensuite Yes
May Bring Own Furniture Yes We provide all rooms with a single bed, chest of drawers, bedside cabinet, television and a tall backed chair.
Alcohol Permitted Yes Some of our residents keep their own alcohol in their rooms so they can enjoy a pre dinner drink with family or friends and we are happy to accommodate this. We also provide a free happy hour once a week for all residents
Negotiate To Bring Own Pet Yes Cats are not recommended although many of our residents and staff love them.
Phone Access In Own Room Yes All rooms are provided with a jack point
Resident can adjust heating in own room No All rooms have underfloor heating
Family Committee Yes
Newsletter Yes The Rowena Rambler is circulated out three times a year
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes Every week there is an arranged outing for residents. Other outings for individuals can be arranged with the activities coordinator.
Rural Setting No Rowena Jackson is surrounded by beautiful gardens
Smoking Permitted Yes This is not encouraged however there is a very small area outside to the south of the rest home that has been set aside for smokers
Semi-Secure Yes
Sprinklers Yes
Updated: 8 Feb 2017
Special Features
Special Features
Our Special Care Unit has had a make over!

New colour scheme and some beautiful art work now feature on the walls of the Special Care Unit.
Updated: 8 Feb 2017
Interests & Activities
Interests & Activities
We have a full range of activities available within and around the village with dedicated activities coordinators on staff. If you wish to know more please enquire. We look forward to hearing from you.
Updated: 8 Feb 2017
Additional Information
Additional Information
Details re Meals All Meals are served in the dining room for our residents to enjoy. A selection of delicious home cooked muffins and sandwiches as well as slices and cakes are served at morning and afternoon teas as well as supper. The menu is designed by a qualified dietitcian and caters for specialist diets of all types.
Staffing Details Village Manager - Nicola Keast, Clinical Manager - Natasha Cunningham, Unit Coordinator - Martin Greenfield, Registered Nurse - works Morning shift daily. Care Staff - dedicated and passionate team who have completed or are working towards their ACE dementia level.
Associated Complexes Rowena Jackson has an attached Hospital and Secure wing. There are also available Town houses and Serviced apartments for more independent living. We are also a part of the Ryman Healthcare Group. Ryman Healthcare is one of New Zealand’s leading providers of Retirement Village Living for New Zealanders over the age of 65. The company has built an unprecedented reputation building exceptional Retirement Villages, employing professional and caring staff and as a result, are six-time winners of the Australasian Aged Care Awards for “Best Retirement Village in New Zealand”.
Fees Details/Fees Do Not Include The fee covers most of the care. Some medications are on charged if not subsidised by Pharmac. Some Doctor fees are on charged. If you are unsure please ask
Updated: 7 May 2018
Languages Spoken
Languages Spoken
English Yes
Other Information Yes There is a multi cultural dedicated team of staff employed at Rowena Jackson. If there is a language difficulty please ask and we will aim to assist.
Updated: 8 Feb 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes We respect all denominations and provide services throughout the year of various faiths. Please ask.
Updated: 8 Feb 2017
Public Transport 0.00 km At entrance to village is the local bus stop. This is situated on the main North Road
Shops 0.50 km Waikiwi shops. The Woolworths supermarket is situated here
Mall 2.00 km Windsor Village. There is a lovely selection of boutique type clothing shops and cafes here. The rest home doe take residents here for shopping and food for some outings
Parks 1.00 km Donovan Park. Queens Park 2km.
Library 3.00 km Central City. Rowena Jackson does have its own library. The public library also supplies books to the village on a monthly basis for lending
Updated: 8 Feb 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes Ryman Healthcare Accreditation
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 8 Feb 2017