Rowena Jackson
At a glance
- Vacancy
- No
- Care Suite Vacancy
- No
- Name
- Rowena Jackson
- Category
- Rest Home
- Address
- 40 O'Byrne Street North
Waikiwi
Invercargill 9810 - Postal Address
- 40 O'Byrne Street
Waikiwi
Invercargill 9810 - Region
- Southland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Garry Dickson-Smith - (03) 215 9988
- Owner
- Ryman Healthcare - 0800 588 222
- Sales Advisor
- Margot Sutherland - 03 215 9752
Other services
Media
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In Ryman villages, you’ll find vibrant communities where residents thrive.
Along with independent and assisted living, Rowena Jackson Village offers a range of care options to support you. These include rest home, hospital, and dementia care. In some circumstances you can also choose to receive rest home care in your own serviced apartment.
Located close to Thomsons Bush, Rowena Jackson Village is set in beautifully landscaped gardens with Queens Park nearby.
Care is at the heart of everything we do. Our residents receive the best of clinical care from our expert teams.
Our spacious care rooms, each with an ensuite bathroom are fitted with a call bell with 24/7 monitoring for added security.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.
Ryman exceeds the sector standard in aged care by continuing to enhance the resident experience.
Our award-winning myRyman Care app and electronic medication system provide our team with secure access to real-time clinical data for accurate and efficient care.
Meals are prepared fresh on site by our village chefs using seasonal ingredients. Our Delicious menu is continually highlighted as an area where we go above and beyond as our talented chefs aim to tempt all taste buds.
We're passionate about creating thriving communities where connection and wellbeing are a priority. We offer daily activities and outings for residents to choose, and we encourage you to make the most of the care centre amenities.
We’re recognised by Canstar Blue for having the Most Satisfied Customers, which highlights the outstanding lifestyle and amenities on offer at a Ryman village and complements our tenth win of Reader’s Digest’s Most Trusted Brand.
When people visit our care centres, they often tell us that they feel that difference. It’s in the way our residents and care teams interact, their genuine affinity and connection with one another. We’re a community that cares.
It’s something to be experienced so we invite you to visit and talk to our team. Better still, talk to our residents and their families – they’re the experts!
Along with independent and assisted living, Rowena Jackson Village offers a range of care options to support you. These include rest home, hospital, and dementia care. In some circumstances you can also choose to receive rest home care in your own serviced apartment.
Located close to Thomsons Bush, Rowena Jackson Village is set in beautifully landscaped gardens with Queens Park nearby.
Care is at the heart of everything we do. Our residents receive the best of clinical care from our expert teams.
Our spacious care rooms, each with an ensuite bathroom are fitted with a call bell with 24/7 monitoring for added security.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.
Ryman exceeds the sector standard in aged care by continuing to enhance the resident experience.
Our award-winning myRyman Care app and electronic medication system provide our team with secure access to real-time clinical data for accurate and efficient care.
Meals are prepared fresh on site by our village chefs using seasonal ingredients. Our Delicious menu is continually highlighted as an area where we go above and beyond as our talented chefs aim to tempt all taste buds.
We're passionate about creating thriving communities where connection and wellbeing are a priority. We offer daily activities and outings for residents to choose, and we encourage you to make the most of the care centre amenities.
We’re recognised by Canstar Blue for having the Most Satisfied Customers, which highlights the outstanding lifestyle and amenities on offer at a Ryman village and complements our tenth win of Reader’s Digest’s Most Trusted Brand.
When people visit our care centres, they often tell us that they feel that difference. It’s in the way our residents and care teams interact, their genuine affinity and connection with one another. We’re a community that cares.
It’s something to be experienced so we invite you to visit and talk to our team. Better still, talk to our residents and their families – they’re the experts!
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 19 Dec 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 59 |
| Vacancy | No |
| Rowena Jackson Retirement Village offers the finest in retirement living in Southland. With independent living, assisted-living apartments and a resthome and hospital with a special care unit the village offers a full range of lifestyle options. For more information please phone our village manager on 215 9988. | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Yes from $17.00/day up to $30.00/day as at 10 Jul 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
|
Updated: 11 Jul 2025 |
|
Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 46 |
| Care Suite Vacancy | No |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 11 Jul 2025 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our care centre has 24 hour registered nursing cover. Our registered and enrolled nurses are responsible for the supervision and delivery of high quality nursing care to all care centre residents. The clinical manager and unit coordinators oversee our trained carers and registered nurses in the exceptional delivery of our daily care. | |
| Nurse Practitioner | Negotiable | We are able to access the expert advice of a nurse practitioner should this be required. | |
| Enrolled Nurse | Yes | Our dedicated team of enrolled nurses provide high quality nursing care to all care centre residents. | |
| Healthcare Assistants/Caregivers | Yes | With the support and guidance of the registered nursing team, our caregivers provide assistance and support to care centre residents on a daily basis. Wherever possible, the same caregivers will care for the same residents each day in order to get to know each other well and form a strong connection. All of our caregivers are supported to undertake training in the care of older people. | |
| Physiotherapist | Negotiable | A physiotherapist is available on a medical referral basis. The physiotherapist will establish individualised programmes for residents as required. | |
| Activities Co-ordinator | Yes | We have a dedicated activities and lifestyle coordinator in the care centre five days a week, who plans and implements a programme of recreational, diversional and social activities for residents in the care centre to participate in as they please. | |
| Hairdresser | Yes | We have a fully equiped hairdressing salon on site, with services available to residents for a reasonable fee. Appointments can be booked through reception or with the help of a care assistant. | |
| Podiatrist | Yes | A podiatrist visits the village regularly, and care centre residents are treated on a medical referral basis. | |
| Dietitian | Yes | ||
| Accredited Visitors | Negotiable | ||
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Other Personnel | Yes | Should the services of a specialist be required we will assist residents in accessing the appropriate people to meet their requirements. | |
|
Updated: 19 Dec 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have oxygen concentrators available on site for the private use of hospital residents if this is their prescribed therapy. |
| Gastronomy/Nasogastric Management | Yes | Our staff are trained in this type of intervention should a resident require this level of treatment. |
| End of Life/Palliative Care | Yes | Our staff are trained in this type of intervention should a resident require this level of treatment. |
| Wound Care | Yes | Our staff are highly skilled in current best practice in wound care, we are always keen to elicit expert advice or review our practices as required. |
| Diabetic Care | Yes | Our staff are well trained in diabetic care and we are able to cater for diabetic diets. |
| Continence Advice | Yes | Our staff are well trained in continence management and we also have the ability to access specialist review as required. |
| Stomal Therapy | Yes | We are happy to access this service via the DHB as required. |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | Our infection prevention and control policies and procedures are practical, safe, and guide our well-trained staff and residents in minimising the risk of infection at the village. It all starts with good hand hygiene as an important way to keep us healthy and safe from bugs that may be present in the community. |
| Clinical Management | Yes | Our clinical manager is an experienced registered nurse who is responsible for overseeing the management of residents' care. |
| Other Specialties | Yes | Our village has access to highly specialised nursing clinicians as required. |
|
Updated: 19 Dec 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer respite care in our warm and welcoming care centre. Respite care provides temporary care in a range of circumstances. You may need some rehabilitation after a hospital stay, or perhaps a little extra help. Whether it’s for a single night or a few weeks, a short stay at our care centre can be a welcome break from your usual routine. |
| Booking can be made in advance | Yes | |
|
Updated: 19 Dec 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | All of our rooms come fully-furnished. Residents are welcome to bring small and special items such as a favourite armchair, provided they can be accommodated in the room. |
| Single Rooms | Yes | All rooms at our village are of a premium standard and include an ensuite. Every room is furnished with a bed, with linen provided, bedside cabinet, chest of drawers, chair and television. |
| Ensuite | Yes | All rooms include an ensuite. |
| Alcohol Permitted | Yes | Residents are welcome to socialise as and when they please. We hold a popular happy hour each week. |
| Negotiate To Bring Own Pet | Yes | By negotiation. |
| Phone Access In Own Room | Yes | We have two portable phones that can be used by residents in their rooms to make or receive calls. Residents are welcome to have a telephone installed in their room. An adapter may be required and it is the residents responsibility to contact a provider to arrange a connection to their room. |
| Wifi | Yes | Free WiFi for residents and guests is available anywhere in the main building and can be used from any wireless-capable device. |
| Resident can adjust heating in own room | No | All of our rooms are kept to a warm and pleasant temperature. Under floor heating on the lower-level floor may be adjusted at the residents request. |
| Cater for under 65 yrs with Disability | No | Please discuss specific requirements with the village manager. |
| Lounges/seating areas | Yes | Care centre residents enjoy access to spacious lounges, dining areas and serene outdoor spaces. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | Regular outings are held and provided by our two vans on site. We encourage residents to maintain contact with individuals and groups throughout the community. |
| Whānau Room | Yes | We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime. |
| Māori Kaupapa | Yes | Available on request |
| Residents Committee | Yes | Our village hosts resident meetings every second month. These are an opportunity for residents to meet and express any concerns, and to share happy moments. |
| Family Committee | Yes | Relatives meetings are held every 6 months to keep everyone updated on what is happening in the village, and are an opportunity for family members to raise any issues or concerns. Relatives receive a written invitation to their meetings and residents are notified via their activity calendar when the meetings are due to take place. |
| Newsletter | Yes | A regular newsletter is circulated providing updates on village activities and exciting news. |
| Policy for management of challenging behaviour | Yes | We have well-formed policies and procedures that are available to be viewed. |
| Confused Residents | Yes | We are proud providers of specialist dementia care and strive to maintain the highest level of support. Some of our residents may be mildly confused and our staff are specialised in providing a calming and safe environment for residents to enjoy living in. |
| Rural Setting | No | Rowena Jackson is surrounded by beautiful gardens |
| Semi-Secure | Yes | |
|
Updated: 19 Dec 2024 |
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Special Features
| The complimentary Ryman Engage programme provides residents with a variety of activities that cover all aspects of wellbeing considered important for quality of life. These include physical activity, social engagement, intellectual stimulation, creativity and embracing culture and spirituality. Triple A is our award-winning exercise class on offer to residents, designed to maintain and improve strength and balance, heart health and fitness and range of movement. We offer classes to suit all activity levels, even seated classes for those who are less mobile. Regular exercise benefits everyone, regardless of age, and evidence shows that it is never too late to make real fitness gains. |
|
Updated: 19 Dec 2024 |
Interests & Activities
| Activity programme, Big print books, Board games, Bingo, Bowls, Canine friends, Care and Craft, Chapel, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Games, Happy Hour, Housie, Indoor Games, Library, Music, Newspaper reading, Outings, Quizzes, Shopping, Sing-a-longs, Sky TV, Videos, Views, Billiards, Garden, Golf, Mah Jong, Movies, Reading |
|
Updated: 19 Dec 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | The fee covers most of the care. Some medications are on charged if not subsidised by Pharmac. Some Doctor fees are on charged. If you are unsure please ask | |
| Staffing qualifications and details | We encourage our team to take up opportunities to study Level 2 to 4 qualifications under the NZQA framework. Scholarships are offered to support further education. Our new Micro-Credential offers specialised education in dementia care. | |
| Details about meals | Breakfast in bed is available every morning. Dinner is served at 12 midday. The evening meal is served at 5pm and again at 5.30pm A selection of delicious home cooked muffins and sandwiches as well as slices and cakes are served at morning and afternoon teas as well as supper. The menu is designed by a qualified dietitcian and caters for specialist diets of all types. | |
| Associated Complexes | Rowena Jackson has an attached Hospital and Secure wing. There are also available Town houses and Serviced apartments for more independent living. We are a part of the Rymans Healthcare Group of care facilities. Ryman Healthcare is one of New Zealand’s leading providers of Retirement Village Living for New Zealanders over the age of 65. The company has built an unprecedented reputation building exceptional Retirement Villages, employing professional and caring staff and as a result, are six-time winners of the Australasian Aged Care Awards for “Best Retirement Village in New Zealand”. | |
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Updated: 19 Dec 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Information | Yes | There is a multi cultural dedicated team of staff employed at Rowena Jackson. If there is a language difficulty please ask and we will aim to assist. |
|
Updated: 19 Dec 2024 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Buddhist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Hindu | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| (Other comments) | Yes | We respect all denominations and provide services throughout the year of various faiths. Please ask. |
|
Updated: 19 Dec 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | At entrance to village is the local bus stop. This is situated on the main North Road |
| Shops | 0.50 Km | Waikiwi shops. The Woolworths supermarket is situated here |
| Mall | 2.00 Km | Windsor Village. There is a lovely selection of boutique type clothing shops and cafes here. The rest home doe take residents here for shopping and food for some outings |
| Parks | 1.00 Km | Donovan Park. Queens Park 2km. |
| Library | 3.00 Km | Central City. Rowena Jackson does have its own library. The public library also supplies books to the village on a monthly basis for lending |
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Updated: 19 Dec 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | Yes | All of Ryman Healthcare's New Zealand villages, from Whangarei to Invercargill, have gained Dementia Friendly Accreditation as recognised by Alzheimer's New Zealand. |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 19 Dec 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.