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Rowena Jackson

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Rowena Jackson
Hospital Care
40 O'Byrne St North
Southern (Southland)
(03) 215 9988
(03) 215 9707
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Trudy Shepard - (03) 215 9988
Ryman Healthcare
Clinical Manager:
Natasha Cunningham
Other services
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Rowena Jackson Retirement Village is a modern retirement village offering a full range of services from Independent Apartments, assisted living in your Serviced Apartment, a Resthome, Hospital and a secure unit.

With exceptional long serving staff and a varied activities programme, internally and externally, the village is a wonderful care environment where all residents are assured of comfort, companionship and security.

Only 10mins from the Public hospital, easy access to Invercargill attractions, walking distance to shops and cafe, with a weekly local market on site.

In June 2011 this wonderful village received 4 year certification status from the Ministry of Health
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 8 Feb 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care70
Long term vacancyYes
Short term vacancyYes
Rowena Jackson Retirement Village offers the finest in retirement living in Southland. With Independent Living, Serviced Apartments and a Resthome and Hospital with a Special Care Unit the village offers a full range of lifestyle options. For more information please phone Trudy Shepard on 215 9988.
Impending vacancyYes
Updated: 26 Jul 2017
TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable We have a good working relationship with the Nurse Practitioner from SDHB.
Registered Nurse Yes We have a dedicated team of Registered Nurses who are passionate about working in Aged care.
Enrolled Nurse Yes We have a dedicated team of Enrolled Nurses who are passionate about working in Aged care.
Healthcare Assistants/Caregivers Yes We have a dedicated team of Care Assistants in all of the care facilities, and in the Service Appartments (independant living)
Physiotherapist 0.00 Yes We have Physio Adies for the resdients in Hospital level care, and Physiotherapists who visit three mornings a week, avaliable for Hospital level care, and other levels of care (rest home, special care) as required at request from Registered Nurse.
Own Social Worker 0.00 Negotiable The local Hospital social workers are very happy to visit at our recommendation
Diversional Therapist Yes On staff we have a Diversional Therapist who has many years experience in Elderly Health
Activities Co-ordinator Yes We have activites staff in all areas, which include the care facility and independant living.
Hairdresser Yes We have our own Hair salon on site. There are two Hairdressers who work Monday to Friday.
Podiatrist Yes Appointments are made at our front reception and Rosemary visits every Thursday for the whole day.
Dietitian Yes We have a dietitian who visits once a month to see resdients referred by the Registered Nurse(s).
Accredited Visitors Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes We have all denominations visit Rowena Jackson and weekly church services on a Thursday
Updated: 8 Feb 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Our Registered and Enrolled Nurses are skilled and passionate about providing the very best in Palliative care. We have a excellent working relationship with Hospice.
Gastronomy/Nasogastric Management Yes Should a resident require this level of treatment our staff are trained in this type of intervention.
Oxygen Management Yes We have oxygen concnetrators available on site for the private use of hospital residents if this is their prescribed therapy.
Wound Care Yes Our Registered and Enrolled Nurses are skilled and passionate about providing the very best in wound care. We have an excellent working relationship with the Wound Nurse Specialist at SDHB.
Diabetic Care Yes The Clinical Manager Natasha Cunningham has 9.5yrs experience working as a Nurse Specialist in Diabetes. Our staff are well trained in diabetes care and we are able to cater for diabetic diets.
Continence Advisor Yes Our staff are well trained in continence management and we also have the ability to access specialist review as required. We have a dedicated Registered Nurse who oversees the ordering of continence products and education for staff.
Infection Control Yes We have an Infection Prevention Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques.
Stomal Therapist Yes We are happy to access this service via the DHB as required.
Stroke Rehabilitation Yes We have a visiting physiotherapist who will assess each resident and develop an individualised physical programme as appropriate.
Specialised Dementia Care Yes We offer a beautiful purpose built secure unit with homelike facilities and access to secure gardens.
Gerontological Care Yes
Urology Yes Our dedicated team of Registered Nurses are skilled in catheterisation of males and females.
Clinical Manager Yes Natasha Cunningham is the Clinical Manager, with over 15yrs experience in Nursing, Rehabilitation, Medical, Emergency Nursing and more recently specialising in Diabetes management for the last 9.5yrs.
Other Nursing Specialities Yes Our company has access to highly specialised nursing clinicans as required.
Updated: 14 Jan 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Contact Trudy Shepard or Natasha Cunningham to enquire about respite stay.
Carer Support Yes Contact Trudy Shepard or Natasha Cunningham to enquire about carer support or short stay.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 8 Feb 2017
Under 65 yrs with Disability Yes Please feel welcome to contact Trudy Shepard the Village Manager to discuss your specific requirements at anytime.
Day Care Yes We offer private day care to residents, simply contact Trudy for further information.
Primary Health Funded Short Term Care Yes As above
Palliative Care Contract Yes As above
Other End of Life/Palliative Care Yes
Whanau Room Yes We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime.
Rooms (Single) Yes All our rooms are single with ensuite. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and low boy as well as a wardrobe. There is a call bell beside the bed and ensuite
Rooms (Suit Couple) Yes We have a number of large rooms that could be used to accommodate a couple. Simply check with Trudy to ascertain the availability of these rooms.
Ensuite Yes Yes every bedroom has its own ensuite with toilet, and handbasin or some rooms have shared ensuites including a shower.
May Bring Own Furniture Yes Every room is fully firnished, however should you wish to bring extra furniture for your bedroom please discuss this with Trudy or Natasha
Alcohol Permitted Yes We have Happy Hour every week.
Pets In Residence No We are happy for your pet to visit you at Rowena Jackson.
Negotiate To Bring Own Pet Yes As above
Phone Access In Own Room Yes Our rooms have phone jacks, and we are happy for residents to have a phone in their room.
Resident can adjust heating in own room No We have under floor heating throughout our care facility.
Maori Kaupapa Yes Please discuss this with Trudy
Residents Committee No We hold meetings for residents every two months. All residents are invited to this meeting.
Family Committee No We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact Trudy direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.
Newsletter Yes A newsletter is prepared and available every 4 months.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes We have a large lounge available for our residents as well as a second lounge that is smaller and more intimate for residents looking for a quieter area to relax in.
Outings Yes We have vans and activity staff who will assist you to get out and about.
Rural Setting No The views from this facility are beautiful with delightful gardens that are full of colour and interest.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 8 Feb 2017
Special Features
Special Features
Surrounded by beautifully established gardens with all care packages available from independent living in modern well designed Town Houses to serviced apartments through to Rest home and Hospital care all with single rooms and ensuites and a small friendly secure wing. This is the ultimate in retirement living.
Updated: 8 Feb 2017
Interests & Activities
Interests & Activities
We have a full range of activities available within and around the village with dedicated activities coordinators on staff. If you wish to know more please enquire. We look forward to hearing from you.
Updated: 8 Feb 2017
Additional Information
Additional Information
Details re Meals Breakfast in bed is available every morning. Dinner is served at 12 midday. The evening meal is served at 5pm . A selection of delicious home cooked muffins and sandwiches as well as slices and cakes are served at morning and afternoon teas as well as supper. The menu is designed by a qualified dietitcian and caters for specialist diets of all types.
Staffing Details Village Manager - Trudy Shepard, Clinical Manager - Natasha Cunningham, Clinical Coordinators- Martin Greenfield, Anna - lee Fitzgerald Dedicated and passionate Registered/Enrolled Nurses, and Care staff.
Associated Complexes Rowena Jackson has an attached Hospital and Secure wing. There are also available Town houses and Serviced apartments for more independent living. We are also a part of the Rymans Healthcare Group. Ryman Healthcare is one of New Zealand’s leading providers of Retirement Village Living for New Zealanders over the age of 65. The company has built an unprecedented reputation building exceptional Retirement Villages, employing professional and caring staff and as a result, are six-time winners of the Australasian Aged Care Awards for “Best Retirement Village in New Zealand”.
Fees Details/Fees Do Not Include The fee covers most of the care. Some medications are on charged if not subsidised by Pharmac. Some Doctor fees are on charged. If you are unsure please ask
Updated: 8 Feb 2017
Languages Spoken
Languages Spoken
English Yes
Other Information Yes There is a multi cultural dedicated team of staff employed at Rowena Jackson. If there is a language difficulty please ask and we will aim to assist.
Updated: 8 Feb 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes We respect all denominations and provide services throughout the year of various faiths. Please ask.
Updated: 8 Feb 2017
Public Transport 0.00 km At entrance to village is the local bus stop. This is situated on the main North Road
Shops 0.50 km Waikiwi shops. The Woolworths supermarket is situated here
Mall 2.00 km Windsor Village. There is a lovely selection of boutique type clothing shops and cafes here. The rest home doe take residents here for shopping and food for some outings
Parks 1.00 km Donovan Park. Queens Park 2km.
Library 3.00 km Central City. Rowena Jackson does have its own library. The public library also supplies books to the village on a monthly basis for lending
Updated: 8 Feb 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes Ryman Healthcare Accreditation
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 8 Feb 2017