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Eldernet and Care Publications Eldernet and Care Publications Eldernet and Care Publications

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Eldernet provides you with timely, relevant, and comprehensive information about services for older people in New Zealand.
The Eldernet site includes a nationwide database directory and comprehensive information about community groups and organisations, home help services, rest homes, retirement villages, residential care, private hospitals, dementia care, public hospitals and other third age services for seniors.

If you want:
- an overview of services and options that may be available to you
- extensive information (more than an overview)
- links to a range of relevant organisations and services
- to find out how to access services including needs assessment and service coordination (NASC)
- information that will help you support an 'elderly' person
- many of your difficult questions answered

Then it's all here.

Please note this is a TEST PAGE ONLY. The information we have entered in the various fields gives you an idea of the things you can look for in a service eg does the facility provide day care, respite care or short term care.

This section at the top of the page should encourage you to read further.

To see information about our handbooks - Where from Here - visit www.carepublications.co.nz
Service/Facility Details
Service/Facility Details
Contract with DHBNo
ORA Applies No
Updated: 9 Oct 2018
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Vacancy No
Impending vacancy No
Premium Room Charges Unknown
Updated: 19 Jul 2021
Type Hours Per Week Status Details
Registered Nurse No What kind of Registered Nurse (RN) cover is provided? 24 hours a day on-site, on-call, 9-5 Monday to Friday?
Nurse Practitioner No A Nurse Practitioner is a highly qualified nurse. There are few nationwide. They may be available in a consultancy capacity.
Enrolled Nurse No The same as above. How often are the nurses on site or on call?
Physiotherapist No Is this person part of the on-site team, contracted or on call as required? If the PT is on site what benefit does physiotherapy bring to the residents?
Occupational Therapist No What benefit does this provide for the residents? How often do people use this service? Does the OT oversee a team consisting of Diversional Therapists, activity co-ordinators, volunteers etc?
Social Worker (on site) No How does this service benefit residents? What happens if a resident needs a social worker? How accessible are they?
Diversional Therapist No What services does the Diversional Therapist provide? Are they full time, part time? What emphasis does their programme have?
Activities Co-ordinator No What activities are enjoyed? What feedback do the residents give?
Hairdresser Yes Where? How often? What services can be provided? At what cost? Are there alternatives? Can people go out to their own hairdresser? If so who takes them?
Podiatrist No What is the frequency of visits? How is this charged?
Dietitian No How often is a Dietitian consulted? What input do they have into the menus? Is there a Chef?
Accredited Visitors No Is this befriending service available at this facility?
Kaumatua No How is this service accessed? What are the Iwi/other affiliations?
Chaplain/Spiritual Advisor No How regularly is this service provided? For all religions? Are pastoral services offered to residents and staff?
Other Personnel No Are there other staff or volunteers who deserve a mention and who are well known to residents and their families eg cooks, gardeners, handymen/women, and administrators?
Updated: 17 Aug 2012
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management No Services providing a high level of care often require specialised equipment in order to deliver the necessary care.
Gastronomy/Nasogastric Management No On site specialty nursing services become more important as the level of care of the service increases.
Dialysis No If a service indicates that they have a system in place for referral to off site specialist services and if you need such services check to see where/who these are.
Surgical Followup No In some instance service are able to provide a 'step down' type of care which enables a quicker discharge from the more acute hospital (private or public).
Updated: 24 Jul 2008
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes 'Respite Care' is a subsidised programme designed for those who have a high level of need and whose situation it is determined will benefit from a short break. It is generally allocated, if required, at the time of assessment.
Carer Support No The 'Carer Support' programme and funding is designed to give the carer a break from caregiving and is allocated to the Carer. The way this service operates varies from region to region so be guided by the older person service or NASC in your region.
Subsidised No If the need for respite care has been identified in the assessment then this service is subsidised. Carer Support may require a 'top up' fee to be paid so always make enquiries first. Ensure your agreement is written down and that you have a copy.
Private Paying No You may purchase short stay services from a provider, however you and the provider need to be clear about the nature of your stay. The provider should clearly explain the issues around this. It is particularly important should you decide to stay on.
Booking can be made in advance No Having a short break booked in advance gives everyone 'peace of mind'. However due to a number of factors including funding constraints this is not offered in all regions. In some regions beds are contracted by the DHB solely for respite/short stay.
Updated: 17 Aug 2012
Feature Status Details
May Bring Own Furniture No In most instances you will be able to have a special painting, photographs a favourite armchair or smaller pieces of furniture. What is really important to you? Can the home accommodate your wishes?
Single Rooms No What are the rooms like? Spacious? Homely? Individually decorated? Does it have a view? Under what circumstances would you have to move from your room eg if you get ill or is it your room for as long as you wish?
Shared Rooms No Can you share a room? With a friend or partner? Some people really enjoy company.
Rooms suitable for a couple No Can you remain with your husband/wife in the same room? What about sleeping arrangements - double or single beds?
Ensuite No Do you want an ensuite? Private or shared? Ensuites are not such an important aspect to consider if you need assistance with personal care/toileting etc.
Alcohol Permitted No Does your health allow you to have a drink? How often can you have a drink? Where will this be stored? How much personal independence do you have in this regard?
Pets In Residence No Cats, dogs, birds, fish even a tortoise - what animals live here? If you don’t like pets will they intrude into your space?
Negotiate To Bring Own Pet No How willing is the service to consider your wish to bring your treasured companion with you? Have you considered who will look after your pet at the home if you cant?
Phone Access In Own Room No How does this work? Do you have a shared portable phone or your own line? Who pays for this? What happens if you have a computer and want to be online a lot. Who pays for this?
Resident can adjust heating in own room No Heating varies in facilities. How is the heating controlled? What control do you have over the heating in your room? Can you have it really hot or quite cool if you want to?
Cater for under 65 yrs with Disability Yes Can the facility provide care for those under 65? What are the requirements for this to happen?
Lounges/seating areas No Do you have a choice of where you sit and with whom you are seated? Are there places to suit different occasions and moods?
Primary Health Funded Short Term Care No These services are available in some parts of the country and are funded from a short term contract out of the primary health care budget. They are NOT funded directly by the DHB under the residential care contract.
Palliative Care Contract No Does the facility hold a contract to provide Palliative Care?
Day Programme for day stay clients Yes Is there a set programme or do day care clients fit in with regular activities at the home? Is this a contracted service? Are there provisions for privately paying clients? What is the cost? What do the fees include? Can Carer Support funding be used?
Outings No How often do these occur? Who decides where you go? When you arrive at a destination can those who are able, disembark? What are favourite outings? Are there any additional costs? How are decisions made about who goes on the outings?
Whanau Room No How is this room set up? Is it for day use only? How long can you use this room? Will you have to share? What facilities are there for you to use? In some instances you may have access to bathroom and kitchen facilities.
Maori Kaupapa No Does the facility openly embrace Maori practices and philosophies, and incorporate them into their care? How do they do this?
Residents Committee No How often is this held? Who chairs the meeting? What happens if issues are raised that need action? The presence of the Manager or senior staff may inhibit free and open discussion.
Family Committee No In some families meet together with other families with the purpose of providing support to one another.
Newsletter No How often is the newsletter produced? Who receives this - residents/staff/families? Who decides what goes in it?
Policy for management of challenging behaviour No How do staff investigate the cause of challenging behaviours? Who makes the assessment? When is a referral made for specialist assessment? What strategies are used and how are they monitored?
Confused Residents No Are the causes investigated eg infections etc? How do staff manage situations if residents begin to wander? At what point is reassessment sought for those who are confused?
Smokers Room No If you are a smoker how important is it that you have access to a smoking room?
Updated: 24 Jul 2008
Special Features
Special Features
xxx xxx
Updated: 30 Jan 2008
Interests & Activities
Interests & Activities
Activity programme , Activity programme, Age Concern
Updated: 17 Jun 2011
Additional Information
Additional Information
Topic Details
Associated Complexes http://www.eldernet.co.nz
Updated: 30 Jan 2008
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
English Yes
Updated: 19 Jan 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Baptist Yes
Updated: 7 Dec 2009
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Rest Home MOH Audit Report Available. Yes
Rest Home MOH Audit Report Available.
Updated: 21 Sep 2009

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.