Rest Home Care

Ellerslie Gardens Home and Hospital

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Ellerslie Gardens provides a quality care within a safe and friendly environment in which elderly people can live with dignity. Residents are encouraged to maintain their independence and participate in a wide range of activities supported by staff and family.
Updated: 2 Dec 2008

Our facility also offers these services:

Contact Details
Detail
NameEllerslie Gardens Home and Hospital
Address20 Clare Pl   View Map
SuburbPanmure
DistrictEast
City/TownAuckland
Postal AddressPO Box 14213 Panmure 1741
District Health Board AreaAuckland
Phone(09) 570 1101
Fax09 527 1440
Mobile 027 504 4005
ManagerPatricia Stubbs (Phone: (09)570 1101)
OwnerEllerslie Gardens Home & Hospital Ltd (Phone: (09)570 1101)
Email View Email Address
Updated: 17 Sep 2014

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 2 Oct 2013

Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care42
Long term vacancyYes
Short term vacancyYes
Rooms are single with toilet or full ensuite facilities and ranchslider to outside courtyard area. Additional charges may apply for full ensuite rooms
Impending vacancyYes
Updated: 22 Oct 2014

Testimonials
Dear Patricia & Staff,
I wanted to thank you and your staff for the care they took of my mother Bet.

My sister-in-law and I looked at a number of facilities to ensure we chose the best one for Mum and Ellerslie Gardens Home & Hospital appealed to us straight away.

There was a nice homely atmosphere which we felt as soon as we walked in and the way you were able to address residents by name, and their reaction to you, was another factor that really impressed us.

The loving care from all the wonderful staff who looked after her needs were exceptional. They treated her like one would treat a family member and nothing was too much trouble for them.

In her last days they did everything they could to keep her as comfortable as possible and to ensure that she didn't suffer any pain. They regularly checked in on her to see if there was anything they could do as they were aware that she didn't like to bother people and take up their time. She was happy at Ellerslie Gardens and had some good times in the garden, at Happy Hour and having chats with your staff. She also valued the fact that people treated her with respect and took the time to listen to her replies when asking questions which is something that doesn't always happen elsewhere.

Staff showed care and compassion to me too on occasions when I was upset which I really appreciated, and they were always happy to help me with any questions I had or requests I made.

I have heard some horror stories relating to Aged Care homes and hospitals, more so since I returned home, so I will always be grateful for and take comfort from the decision we made for Mum to move into Ellerslie Gardens Home & Hospital.

Once again, thank you to you and your staff. I really appreciate everything you all did for Mum.

- Kay Essex
____________________________________________________________

Dear Patricia & Staff,

The MIller Family would like to thank all the staff for their outstanding care of our dear father while he was a resident at Ellerslie Gardens.

We would especially like to thank you for the love and care you showed to him and ourselves in the last two weeks before his passing. Nothing was too much trouble and you were all so kind and helpful towards Dad and ourselves.

We will have no hesitation in recommending Ellerslie Gardens to anyone who is considering a home for their elderly loved ones.

- The Miller Family
____________________________________________________________

Dear Patricia and staff,

I'd like to thank you all for looking after my Aunty Stella during her stay with you. I am especially grateful and very much appreciate the love, respect and support she received not only duirng her last weeks but for her entire stay; it was a comfort to know she was being well cared for. I'd also like to thank youfor the love and support you showed me while I wandered in and out at odd times.

I take my hat off to all of you with the greatest respect for the work you do in caring for our elderly. I will miss seeing you all including the folk Aunty Stella shared her home with.

Once again, my heartfelt thanks to everyone and I wish you all the best for the future.

- Cherie Hartwell
____________________________________________________________
Updated: 6 Aug 2014

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes Every shift there is a Registered Nurse on duty plus Facility Manager & Clinical Services Manager
Enrolled Nurse 40 Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist 2 Yes Once a week
Occupational Therapist Negotiable Can be arranged
Own Social Worker Negotiable Can be arranged
Diversional Therapist Negotiable Could be arranged if necessary
Activities Co-ordinator 40 Yes Bingo, Van trips 2 a week, plus a shopping trip, games, quiz in lounge, excercises to music, outside Entertainers eg Singing and Dancing
Hairdresser 16 Yes Mondays and Wednesdays
Podiatrist 8 Yes Every 4 weeks
Dietitian Negotiable Annual review of menu undertaken by Dietician
Accredited Visitors Yes Age Concern
Kaumatua Yes Orakei Marae/Matewhiki Karehana Ngati Whatua Ki Tamaki is our local iwi
Chaplain/Spiritual Advisor Yes Catholic Priest visits Wednesdays weekly Anglican Minister visits third Thursday each month Both visit rooms and hold services in our small lounge
Other Personnel Yes Administrator, Maintenance, Gardener,
Updated: 2 Oct 2013

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes We accept Residents requiring Pallative Care
Gastronomy/Nasogastric Management Yes Provide care of PEG and Nasogastric feeds
Oxygen Management Yes Oxygen Concentrators available
Wound Care Yes Access to Specialist
Diabetic Care Yes Access to Specialist
Continence Advisor Yes Access to Specialist
Infection Control Yes Infection Control Nurse and access to Infection Control Nurse Specialist
Stomal Therapist Yes Access to a Therapist to visit, currently have a Resident with a stoma.
Psychiatric Care Yes Referrals to Mental Health Team
Stroke Rehabilitation Yes Access and referrals made as necessary, ordered by Doctors
Tracheotomy Care Yes Access to Specialists, currently have a Resident with a Tracheostomy
Dialysis Yes Access to a Specialist if necessary, have cared for Residents on Dialysis in the past
Spinal Injuries Yes Specialist input available if required
Gerontological Care Yes Experienced clinical staff and access to Gerontology Nurse Specialists
Urology Yes Access to Urologists by referral from GP
Community Health Yes
Clinical Manager Yes Clinical Services Manager who is a Registered Nurse
Anthroposophical Care No Access available
Psychologist No Access available from Auckland City Hospital
Psychiatrist No Access and referrals made to Auckland City Hospital
Updated: 2 Oct 2013

Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes Respite Care is available and dependant on room availablility.
Carer Support or other Short Stay Yes Carer Support is available and dependant on room availability. Day Care is available through Carer Support however we apologise that we are unable to facilitate a pick up and drop off transport service for Day Care clients.
Advance bookings taken Yes Advance bookings for Carer Suport and Respite Care will be taken in advance only when a room is available.
Subsidised service Yes Funding is through Respite Care or Carer Support, however a top-up charge may apply.
Updated: 2 Oct 2013

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes Day Care is available through Carer Support funding. We apologise if we are unable to provide a pick up or drop off service.
Other End of Life/Palliative Care Yes We work in collaboration with Hospice to provide quality Palliative care for residents requiring specialised care.
Whanau Room Yes
Rooms (Single) Yes
Rooms (Shared) No Our superior rooms are large enough to accommodate couples if required
Rooms (Suit Couple) Yes Our superior rooms are large enough to accommodate couples if required
Ensuite Yes Some charges may apply.
Female residents only No We cater for male and female residents.
Male residents only No We cater for male and female residents.
May Bring Own Furniture Yes
Alcohol Permitted Yes Happy Hour is weekly and on special occassions Residents are permitted to purchase their own alcohol for own use
Pets In Residence No Visiting pets are welcome to visit only.
Phone Access In Own Room Yes This is at a cost to residents for installation and ongoing monthly charges
Resident can adjust heating in own room Yes
Maori Kaupapa Yes
Residents Committee Yes Monthly resident meeting
Family Committee Yes Family are welcome to attend monthly resident meeting
Policy for management of challenging behaviour Yes
Lounges/seating areas Yes
Outings Yes weekly
Smokers Room Yes Smokers room is outside adjacent to main lounge area
Smoking Permitted Yes Only in the Smokers Room
Sprinklers Yes Sprinklers Grade 7 and Smoke Detectors throughout
Audit report available Yes please refer to Ministry of Health webiste
Updated: 6 Aug 2014

Special Features
Our superior rooms are self contained with small kitchenettes, full ensuite and ranchslider with access to outside courtyard and gardens. These rooms are suitable to be shared by couples if required.

We have one of these rooms available right now for a couple.
Updated: 6 Aug 2014

Interests & Activities

Weekly Social Calendar - printed and on the notice board, copies at Reception - our Activity Coordinator visits each Resident every morning and informs them of what is happening that day.
We encourage our Residents to take part in activities or will provide 1:1 activities for residents who prefer not to take part in group activities
We have our own library of big print books and the library bus comes weekly.
We can provide Advocacy (An Advocate comes and talks to the Residents) and Age Concern and access to all Associations eg Stroke, Probus, Communicare etc.
We have billiards, card group, board games, jigsaws, 1 cat, indoor bowls, a shop on site, church services, concerts, outside Entertainers, Cultural Performances, Parties with family members, birthday celebrations - cake and present (we take a photo too!)
We have excercise to music, access to planting/raised planter boxes, petanque,skittles, happy hour
Weekly shopping trips on the van
Our own van, 2 TVs with a video recorder for movies
We are an executive member of the Parkinsons' Society
Rooms can have Sky TV
We visit the Mt Wellington Panmure RSA once a month and have quite a few RSA members in our facility

Updated: 2 Oct 2013

Additional Information
TopicDetails
Details re Meals Meals are cooked on site and menu is review by a qualified dietician. Individual preferences and special dietary requirements are catered for.
Staffing Details Ellerslie Gardens is owned by Paul Renwick. Staff are experienced and hold relevant qualifications in the care of the elderly.
Associated Complexes none
Fees Details/Fees Do Not Include Details of fees and any additional charges are covered in Admission Agreement
Updated: 3 Jul 2012

Languages Spoken
LanguageStatusDetails
Bengali Yes
Cook Island Yes
Dutch Yes
English Yes
Fijian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Access to an Interpreter
Maori - Te Reo Yes
Niuean Yes
Punjabi Yes
Rarotongan Yes
Samoan Yes
Sanskrit Yes
Tongan Yes
Updated: 3 Jul 2012

Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Confucius Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Muslim Yes
Jehovah Witness Yes
Jewish Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Sikh Yes
Shinto Yes
(Other comments) Yes Weekly Catholic Priest Every third thursday the Anglican Minister visits
Updated: 2 Dec 2008

Distances
LocationDistanceDetails
Public Transport 0.25 km top of Clare Place
Shops 1.00 km Panmure
Mall 4.00 km Sylvia Park
Parks 2.00 km Mt Wellington Regional Park
Library 0.00 km Own library Library bus
Updated: 2 Dec 2008

Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes Please refer to Ministry of Health website
Rest Home MOH Audit Report Available.
Updated: 3 Jul 2012


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