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Ellerslie Gardens Lifecare
At a glance
- Vacancy
- Yes
- Name
- Ellerslie Gardens Lifecare
- Category
- Rest Home Care
- Address
- 20 Clare Place
Mt Wellington
Auckland 1060 - Postal Address
- Same as above
- DHB
- Auckland
- Phone
- (09) 570 1101
- Fax
- (09) 527 1440
- Mobile
- 0275044005
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Patricia Stubbs - (09) 570 1101
- Owner
- Heritage Lifecare Group
Other services
Photos
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Map
Reviews
Description
Ellerslie Gardens provides a quality care within a safe and friendly environment in which elderly people can live with dignity. Residents are encouraged to maintain their independence and participate in a wide range of activities supported by staff and family.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Some Rooms |
| Updated: 2 Nov 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 44 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| Rooms are single with toilet or full ensuite facilities and ranchslider to outside courtyard area. Additional charges may apply for full ensuite rooms | |
| Impending vacancy | Yes |
| Updated: 22 Aug 2017 | |
Testimonials
| Dear Patricia & Staff,
I wanted to thank you and your staff for the care they took of my mother Bet. My sister-in-law and I looked at a number of facilities to ensure we chose the best one for Mum and Ellerslie Gardens Home & Hospital appealed to us straight away. There was a nice homely atmosphere which we felt as soon as we walked in and the way you were able to address residents by name, and their reaction to you, was another factor that really impressed us. The loving care from all the wonderful staff who looked after her needs were exceptional. They treated her like one would treat a family member and nothing was too much trouble for them. In her last days they did everything they could to keep her as comfortable as possible and to ensure that she didn't suffer any pain. They regularly checked in on her to see if there was anything they could do as they were aware that she didn't like to bother people and take up their time. She was happy at Ellerslie Gardens and had some good times in the garden, at Happy Hour and having chats with your staff. She also valued the fact that people treated her with respect and took the time to listen to her replies when asking questions which is something that doesn't always happen elsewhere. Staff showed care and compassion to me too on occasions when I was upset which I really appreciated, and they were always happy to help me with any questions I had or requests I made. I have heard some horror stories relating to Aged Care homes and hospitals, more so since I returned home, so I will always be grateful for and take comfort from the decision we made for Mum to move into Ellerslie Gardens Home & Hospital. Once again, thank you to you and your staff. I really appreciate everything you all did for Mum. - Kay Essex ____________________________________________________________ Dear Patricia & Staff, The MIller Family would like to thank all the staff for their outstanding care of our dear father while he was a resident at Ellerslie Gardens. We would especially like to thank you for the love and care you showed to him and ourselves in the last two weeks before his passing. Nothing was too much trouble and you were all so kind and helpful towards Dad and ourselves. We will have no hesitation in recommending Ellerslie Gardens to anyone who is considering a home for their elderly loved ones. - The Miller Family ____________________________________________________________ Dear Patricia and staff, I'd like to thank you all for looking after my Aunty Stella during her stay with you. I am especially grateful and very much appreciate the love, respect and support she received not only duirng her last weeks but for her entire stay; it was a comfort to know she was being well cared for. I'd also like to thank youfor the love and support you showed me while I wandered in and out at odd times. I take my hat off to all of you with the greatest respect for the work you do in caring for our elderly. I will miss seeing you all including the folk Aunty Stella shared her home with. Once again, my heartfelt thanks to everyone and I wish you all the best for the future. - Cherie Hartwell |
| Updated: 2 Nov 2016 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | Every shift there is a Registered Nurse on duty plus Facility Manager & Clinical Services Manager |
| Enrolled Nurse | 40 | Yes | |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | 2 | Yes | Once a week |
| Occupational Therapist | Negotiable | Can be arranged | |
| Own Social Worker | Negotiable | Can be arranged | |
| Diversional Therapist | Negotiable | Could be arranged if necessary | |
| Activities Co-ordinator | 40 | Yes | Bingo, Van trips 2 a week, plus a shopping trip, games, quiz in lounge, excercises to music, outside Entertainers eg Singing and Dancing |
| Hairdresser | 16 | Yes | Mondays and Wednesdays |
| Podiatrist | 8 | Yes | Every 4 weeks |
| Dietitian | Negotiable | Annual review of menu undertaken by Dietician | |
| Accredited Visitors | Yes | Age Concern | |
| Kaumatua | Yes | Orakei Marae/Matewhiki Karehana Ngati Whatua Ki Tamaki is our local iwi | |
| Chaplain/Spiritual Advisor | Yes | Catholic Priest visits Wednesdays weekly Anglican Minister visits third Thursday each month Both visit rooms and hold services in our small lounge | |
| Other Personnel | Yes | Administrator, Maintenance, Gardener, | |
| Updated: 2 Nov 2016 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | We accept Residents requiring Pallative Care |
| Gastronomy/Nasogastric Management | Yes | Provide care of PEG and Nasogastric feeds |
| Oxygen Management | Yes | Oxygen Concentrators available |
| Wound Care | Yes | Access to Specialist |
| Diabetic Care | Yes | Access to Specialist |
| Continence Advisor | Yes | Access to Specialist |
| Infection Control | Yes | Infection Control Nurse and access to Infection Control Nurse Specialist |
| Stomal Therapist | Yes | Access to a Therapist to visit, currently have a Resident with a stoma. |
| Psychiatric Care | Yes | Referrals to Mental Health Team |
| Stroke Rehabilitation | Yes | Access and referrals made as necessary, ordered by Doctors |
| Tracheotomy Care | Yes | Access to Specialists, currently have a Resident with a Tracheostomy |
| Dialysis | Yes | Access to a Specialist if necessary, have cared for Residents on Dialysis in the past |
| Spinal Injuries | Yes | Specialist input available if required |
| Gerontological Care | Yes | Experienced clinical staff and access to Gerontology Nurse Specialists |
| Urology | Yes | Access to Urologists by referral from GP |
| Community Health | Yes | |
| Clinical Manager | Yes | Clinical Services Manager who is a Registered Nurse |
| Anthroposophical Care | No | Access available |
| Psychologist | No | Access available from Auckland City Hospital |
| Psychiatrist | No | Access and referrals made to Auckland City Hospital |
| Updated: 2 Nov 2016 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite Care is available and dependant on room availablility. |
| Carer Support | Yes | Carer Support is available and dependant on room availability. Day Care is available through Carer Support however we apologise that we are unable to facilitate a pick up and drop off transport service for Day Care clients. |
| Subsidised | Yes | Funding is through Respite Care or Carer Support, however a top-up charge may apply. |
| Booking can be made in advance | Yes | Advance bookings for Carer Suport and Respite Care will be taken in advance only when a room is available. |
| Updated: 2 Nov 2016 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | Day Care is available through Carer Support funding. We apologise if we are unable to provide a pick up or drop off service. |
| Other End of Life/Palliative Care | Yes | We work in collaboration with Hospice to provide quality Palliative care for residents requiring specialised care. |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Shared) | No | Our superior rooms are large enough to accommodate couples if required |
| Rooms (Suit Couple) | Yes | Our superior rooms are large enough to accommodate couples if required |
| Ensuite | Yes | Some charges may apply. |
| Female residents only | No | We cater for male and female residents. |
| Male residents only | No | We cater for male and female residents. |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | Happy Hour is weekly and on special occassions Residents are permitted to purchase their own alcohol for own use |
| Pets In Residence | No | Visiting pets are welcome to visit only. |
| Phone Access In Own Room | Yes | This is at a cost to residents for installation and ongoing monthly charges |
| Resident can adjust heating in own room | Yes | |
| Maori Kaupapa | Yes | |
| Residents Committee | Yes | Monthly resident meeting |
| Family Committee | Yes | Family are welcome to attend monthly resident meeting |
| Policy for management of challenging behaviour | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | weekly |
| Smokers Room | Yes | Smokers room is outside adjacent to main lounge area |
| Smoking Permitted | Yes | Only in the Smokers Room |
| Sprinklers | Yes | Sprinklers Grade 7 and Smoke Detectors throughout |
| Audit report available | Yes | please refer to Ministry of Health webiste |
| Updated: 2 Nov 2016 | ||
Special Features
| Our superior rooms are self contained with small kitchenettes, full ensuite and ranchslider with access to outside courtyard and gardens. These rooms are suitable to be shared by couples if required.
We have one of these rooms available right now for a couple. |
| Updated: 2 Nov 2016 |
Interests & Activities
|
Weekly Social Calendar - printed and on the notice board, copies at Reception - our Activity Coordinator visits each Resident every morning and informs them of what is happening that day.
We encourage our Residents to take part in activities or will provide 1:1 activities for residents who prefer not to take part in group activities We have our own library of big print books and the library bus comes weekly. We can provide Advocacy (An Advocate comes and talks to the Residents) and Age Concern and access to all Associations eg Stroke, Probus, Communicare etc. We have billiards, card group, board games, jigsaws, 1 cat, indoor bowls, a shop on site, church services, concerts, outside Entertainers, Cultural Performances, Parties with family members, birthday celebrations - cake and present (we take a photo too!) We have excercise to music, access to planting/raised planter boxes, petanque,skittles, happy hour Weekly shopping trips on the van Our own van, 2 TVs with a video recorder for movies We are an executive member of the Parkinsons' Society Rooms can have Sky TV We visit the Mt Wellington Panmure RSA once a month and have quite a few RSA members in our facility |
| Updated: 2 Nov 2016 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | Meals are cooked on site and menu is review by a qualified dietician. Individual preferences and special dietary requirements are catered for. | |
| Staffing Details | Ellerslie Gardens is owned by Paul Renwick. Staff are experienced and hold relevant qualifications in the care of the elderly. | |
| Associated Complexes | none | |
| Fees Details/Fees Do Not Include | Details of fees and any additional charges are covered in Admission Agreement | |
| Updated: 2 Nov 2016 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Bengali | Yes | |
| Cook Island | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Access to an Interpreter |
| Maori - Te Reo | Yes | |
| Niuean | Yes | |
| Punjabi | Yes | |
| Rarotongan | Yes | |
| Samoan | Yes | |
| Sanskrit | Yes | |
| Tongan | Yes | |
| Updated: 2 Nov 2016 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Buddhist | Yes | |
| Christian | Yes | |
| Confucius | Yes | |
| Denominations/Faiths represented | Yes | |
| Hindu | Yes | |
| Inter denominational | Yes | |
| Muslim | Yes | |
| Jehovah Witness | Yes | |
| Jewish | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Ratana | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Sikh | Yes | |
| Shinto | Yes | |
| (Other comments) | Yes | Weekly Catholic Priest Every third thursday the Anglican Minister visits |
| Updated: 2 Nov 2016 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.25 km | top of Clare Place |
| Shops | 1.00 km | Panmure |
| Mall | 4.00 km | Sylvia Park |
| Parks | 2.00 km | Mt Wellington Regional Park |
| Library | 0.00 km | Own library Library bus |
| Updated: 2 Nov 2016 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| Rest Home MOH Audit Report Available. | Yes | Please refer to Ministry of Health website |
 |
||
| Updated: 2 Nov 2016 | ||