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Ripponburn Home and Hospital - Pisa Wing

At a glance
Ripponburn Home and Hospital
Rest Home
94 Kawarau Gorge Road
Cromwell 9384
Southern (Otago), Southern (Southland)
View Phone Number
View Fax Number
View Email Address
Donna Goddard - 027 216 1495
Sales Manager
Neil Bulling - 027 432 8978
Other services
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Ripponburn Home and Hospital is a well established provider of services services for those who need long-term or short-term residential care and are not able to live independently.

Our Vision is to create a community where residents in their golden years feel safe, content and valued.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 31 Oct 2021

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Vacancy Soon
Impending vacancy Yes - Please enquire
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $20.00/day up to $25.00 -$30.00/day as at 04 Jul 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes

Updated: 12 Jul 2024

Kia ora
I am just writing to congratulate you and your staff on the fantastic annual picnic yesterday. It was great watching my mother's smile when Sid (the horse) came over for a pat and she remembered her own horse riding as a child. And again when Cherie wandered round the large group of residents and visitors serenading them with familiar songs such as Waltzing Matilda, and my mother's particular favourite A White Sports Coat and A Pink Carnation. Many of the residents could be seen singing along and enjoying their lemonade, lunch and ice creams.

Thanks again to all the staff who contributed to make it such a successful event.

Thank you for the care of our family - it has been appreciated and valued. We know your job is not easy with our parent but we know they do appreciate.

Thanks Jenny and team!

Updated: 25 Jan 2023

Type Hours Per Week Status Details
Registered Nurse 168 Yes We have a Registered Nurse available 24 hours a day, seven days a week.
Nurse Practitioner Negotiable
Healthcare Assistants/Caregivers Yes We have an experienced team of staff working with your family to meet their individual needs.
Physiotherapist 15 Yes Ripponburn has a visiting Physiotherapist and a Therapy aide. Our Physio visits two days a week for three hours each visit and our Therapy Aide works 4 days per week.
Occupational Therapist Negotiable A visit or appointment with an Occupational Therapist can be arranged when necessary.
Social Worker (on site) Negotiable A visit or appointment with a Social Worker can be arranged when necessary.
Diversional Therapist 32 Yes We have a trained Diversional Therapist who co ordinates a team of three other Activities Co Ordinators
Activities Co-ordinator 50-60 Yes Activities Co-ordinators currently on site seven days a week and weekends.
Hairdresser 6-8 Yes Please make an appointment to see Bev - who usually visits on a Tuesday.
Podiatrist Yes Four to six weekly visits as required by Residents.
Dietitian Negotiable We have a consultant Dietician available for menu and diet consultation.
Accredited Visitors Negotiable Services available in Cromwell, but no current Residents receiving this service.
Kaumatua Negotiable Maori Leaders available if required.
Chaplain/Spiritual Advisor Yes Regular visits by local Priests and Ministers. Presbyterian services once a month, Catholic communion by request, Anglican communion Sunday weekly.
Other Personnel 40 Yes Maintenance & Gardening

Updated: 9 Aug 2022

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes Available by consultation.
Continence Advice Yes Available by consultation.
Stomal Therapy Yes Available by consultation
Stroke Rehabilitation Yes
Infection Control Yes
Primary Rural Health Care Yes
Clinical Management Yes

Updated: 22 Feb 2022

Feature Status Details
May Bring Own Furniture Yes Bed, armchair, ornaments, photo frames, linen, drawers/dressers, books and other personal nic-nacks.
Single Rooms Yes Each room has its own basin, built in wardrobes, and drawers are provided. Sunny garden views from every room.
Rooms suitable for a couple Yes We have two rooms that are available for couples
Ensuite Yes Two rooms have ensuites
Alcohol Permitted Yes Each resident's situation is arranged to suit the individual. Alcohol availability subject to residents' dependence. As agreed between resident and family members and Management.
Pets In Residence Yes One cat and various goldfish.
Negotiate To Bring Own Pet Yes Subject to Management approval.
Phone Access In Own Room Yes May be arranged. Portable phones available.
Wifi Yes
Resident can adjust heating in own room Yes Every room has a radiator.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes There are two lounge areas in the Pisa Wing. The main lounge extends to a covered in outdoor decking area with seating
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes Available by arrangement.
Outings Yes Ripponburn has its own Mobility Van for regular outings by residents, including picnics, community events, shopping and appointments.
Māori Kaupapa Yes Can be arranged.
Residents Committee Yes Bi-monthly resident meetings.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting Yes Ripponburn Hospital and Home is set in two hectares of park like tranquil grounds.
Smoking Permitted Yes In designated areas only.
Semi-Secure Yes

Updated: 9 Aug 2022

Special Features
Special Features
Ripponburn Hospital and Home is privately owned and operated and set in the tranquil, rural setting on the outskirts of Cromwell in a garden like environment. The grounds have history dating back to 1875 when the first Hospital building was erected. Although the original building was later demolished to make room for a 'newer' model.

The Staff at Ripponburn work as a team to provide a safe home-like environment for the Residents to live in dignity, whilst maintaining quality care, assistance and independence.

Please contact the social worker at Dunstan Hospital (03) 440 4302 for details about possible vacancies in the region.

Updated: 22 Feb 2022

Interests & Activities
Interests & Activities
Seven days a week our four activity staff are able to offer a varied and flexible activity and recreation programme. Taking direction from the requirements and requests of our residents we provide opportunities to do things in social groups; such as Housie and quizzes, or more personal focus groups such as painting or Mah Jong. We also have the time to sit one to one and help with personal projects - like getting letters and cards out on time.

We ensure special occasions are celebrated; hosting festive dinners, providing personalised birthday gifts and cakes, celebrating sporting events and other recognised moments.

With daily Physiotherapy input and regular Occupational Therapy hours, our recreation programme aims to create attractive options for keeping active. Walking groups are encouraged, regular practices for upcoming sporting events (Masters games etc) are held, as are weekly exercise groups.

Our van allows us to take any of the residents (with an industrial wheelchair hoist) on regular outings. Enjoying our location between Wanaka, Queenstown and Alexandra there is never a shortage of events, views or places to visit. Or simply a trip to the local shops may be on order.

In time for the weekend we also include a day of hairdressing and pampering, for the gentlemen as well as the ladies.

Residents are always invited, but never expected, to join our programme.

For those who prefer to spend time on their own projects we have access to email, internet and the fax, picnic facilities to share with visitors, separate lounges to sit quietly, Sky tv to watch and our beautiful grounds to walk in.

We have had Shrek the rouge ram visit, classic cars in the driveway, Santa in hotrod and a 1930's motorbike in our lounge.

Our aim is to keep the recreation and activity options as relevant and appealing to the residents as we can.

The following is a list of some of the activities and events that appear on the Ripponburn activity programme:
Joining community events (Fairs, Care and Friendship etc)
Indoor games (bowls, volleyball, tenpin bowls, cards etc),
Arts and crafts
Cooking and baking
Newspaper reading
Birthday celebrations
Visiting Entertainers
Exercise groups, including Tai Chi
Visits from the local Library
Watching movies
Visits from Religious groups
Visiting Canine friends
Flower arranging
Access to local Golf courses and Cromwell's Therapeutic pool
Massage and pampering
Music groups
Visiting Pianist
RSA association
and much more!

Updated: 9 Aug 2022

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Private fees are as per Government Terms.
Staffing qualifications and details Ripponburn is a family run and privately owned business. There are 52 staff currently employed under Ripponburn. We have a Registered Nurse on duty 24 hours a day, seven days a week. Ripponburn prides itself in the length of employment for some of the Staff , as some of the Staff members have been employed for more than 25 years. This encourages the ability to develop a close, familiar relationship with the Residents.
Details about meals Breakfast is served at approximately 8.00am (residents may have this served to them in bed). Morning tea is served at 10.00am. The main meal of the day is dished up at 12.00pm which consists of a meat and various vegetables and dessert. Afternoon tea is at 3.00pm. Then a light meal is served at 5.00pm. The Meals are planned on a rotating four week roster - everything is cooked on site. Ripponburn also provides a Meals on Wheels service for the community.
Associated Complexes Ripponburn Hospital and Ripponburn Lifestyle Village.

Updated: 22 Feb 2022

Languages Spoken
Languages Spoken
Language Status Details
English Yes

Updated: 22 Feb 2022

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes

Updated: 22 Feb 2022

Location Distance Details
Public Transport Not available but some out of town bus services will pick up at the door.
Shops 1.25 Km Nichols Cafe and Garden Centre, Hunting and Fishing, Mitre 10, Fresh Choice, BP Service Station
Mall 1.50 Km The Cromwell Mall has a full range of shops including, New World, Cromwell Pharmacy, Paper Plus, cafes, museum, clothing and other various retail shops.
Parks 1.50 Km Across from the Mall there is a childrens playground, with a flying fox and see-saws etc.
Library 1.50 Km The Cromwell Library provides a fortnightly service to deliver books to Ripponburn

Updated: 22 Feb 2022

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 22 Feb 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.