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McKenzie HealthCare

At a glance
McKenzie HealthCare
2 McKenzie Street
Geraldine 7930
Postal Address
Same as above
South Canterbury
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Joanne Fenton - (03) 693 8299
McKenzie HealthCare Ltd
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Welcome to McKenzie HealthCare.

Our Vision:
“To be the aged care provider of choice, with excellence achieved by continual improvement and participation from Residents and staff”

Our purpose:
“To be the aged care provider of choice by providing a safe, supportive, caring environment, working in partnership to deliver a high standard of care”

Our Philosophy:
“With a shared goal, commitment and a supportive environment we can provide high quality, residents focused care”
Values: what we practice
P – partnership (how we work together)
R – respect (how we treat others)
I – integrity (how we behave)
D – dignity (for all)
E – Excellence (in everything we do)

If you or your Family member has been assessed at needed Hospital level care, our highly skilled and compassionate care team is here for you. Our Clinical team compiles of highly trained Registered Nurses and HealthCare assistants on site 24/7, a full house keeping team and excellent Chefs and kitchen staff. We take pride in our caring and diligent workers who always have the Residents dignity and health goals as their top priority.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 18 Jun 2013

DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 39
Vacancy Yes
Hospital & palliative care available
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $30.00/day up to $65.00/day as at 12 Jul 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 12 Jul 2024

A heartfelt thank you to the wonderful staff at McKenzie HealthCare for their outstanding care and compassion during (Mum's) stay.

I would like you to thank your staff for the exceptional care and kindness shown towards my Mother and Family.

Thank you all for looking after us all as well as Mum.

To all the staff at McKenzie, with sincere appreciation of the love and kindness you have all shown our Mum.

A heartfelt "THANK YOU" for all the love and kindness given to (name) and me over the past 2 years, he really couldn't have been in a better place! He felt this was his home and that's because of you all!! I miss him and I miss you...

Thank you for all the love and care of Dad. It means so much.

Thank you ... for taking care of Mum with love over the couple of years this was her home.

Thank you for the wonderful care of Dad during his time at McK.H. Dad enjoyed getting to know some of you a little and cherished conversations on a wide range of topics. As Dad entered the final stage of his life I will always be indebted to (staff) who sat with him until I could get there. My brother and I will never forget the support and kindness shown to us in the last 48 hours of Dad's Life.

When the time came to relinquish daily care of my wife I told her that others could care for her better than I could. At that time I had no idea where she might go. After 2 weeks in hospital she found a bed at McKenzie HealthCare. What a godsend!! Her 39 days in their care can not be faulted. The
staff showed her great respect and love and good cheer. She regarded them all as friends. We appreciated their devotion to caring for (my wife). We give them all a pat on the back from our family and the many visitors (she) enjoyed.

Updated: 17 Mar 2021

Type Hours Per Week Status Details
Registered Nurse Yes McKenzie HealthCare is Certified as a Medical and Aged Care Hospital. Registered Nurses Specialising in Gerontology and Palliative care are on duty 24 hrs a day.
Enrolled Nurse Yes Our Enrolled Nurse supports the caregiving team.
Healthcare Assistants/Caregivers Yes All our Health Care Assistants have career force training up to level 4 in aged care.
Physiotherapist Yes We have a contractual arrangement with our local Physiotherapist for the provision of 6-8 weekly physiotherapy services. Individualised programmes are available.
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist Yes Our qualified Diversional Therapists formulate the activity programme for individual residents and also groups activities and crafts according to assessed individuals needs. We particularly aim to keep people as mobile and active as possible.
Activities Co-ordinator Yes Activity co-ordinators support the Diversional Therapists in activity programme delivery.
Hairdresser Yes Hair dressing is done on site at McKenzie HealthCare by a very good and caring hair dresser. Grooming is a very important part of feeling better about oneself.
Podiatrist Yes We have regular visits from the Podiatrist. Charges are passed on at cost every 6-8 weeks.
Dietitian Yes Our menu is set on a 4 weekly summer and winter menus and reviewed by our dietician to ensure it meets the special needs of our resident population.
Kaumatua Yes We work with Maori and Pacific cultural advisors.
Chaplain/Spiritual Advisor Yes We have weekly in- house church services for those wishing to attend. Catholic, Presbyterian and All Denominations.

Updated: 31 Dec 2017

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes In the provisional of medical services we use bottled oxygen and oxygen concentrators. Registered Nurses use a Digital Oxipulsometer to ensure Oxygen is being supplied at the correct concentrations to meet the patient's needs and as prescribed by the GP.
Gastronomy/Nasogastric Management Yes This is with support from the SCDHB as required.
Bariatric (Care of the very overweight) Yes This is with support from the SCDHB as required.
Palliative Care (Contracted) Yes McKenzie HealthCare has a contract with South Canterbury DHB to provide Specialised Palliative Care Services. Our Registered Nurses are trained to Hospice NZ standards
End of Life/Palliative Care Yes The Geraldine Community has donated funds to provide the "Smith Unit" to provide palliative care services at McKenzie HealthCare. Specialised end of life support and care services are provided by the GP and specialised support through SCDHB.
Wound Care Yes All Registered Nurses at McKenzie HealthCare are trained in wound management and only quality products are used to ensure the best results
Diabetic Care Yes 24 hour Registered Nursing support for those with diabetes
Continence Advice Yes All resident continence needs are assessed a minimum of 6 monthly and the best suitable products used for each individual.
Stomal Therapy Yes Links with the SCDHB Stoma Nurse Specialist who visits regularly.
Stroke Rehabilitation Yes Support from AT&R team at Timaru public hospital and our in house physiotherapist.
Tracheotomy Care Yes
Infection Control Yes Jenny our Senior Registered Nurse maintains full infection control at McKenzie Health Care. Additional advice is via the Ministry of Health
Surgical Followup No Support to attend appointments.
Clinical Management Yes The senior nursing team is focused on ensuring excellent service sis provided to Residents and their families. Our new Facility Manager - Kim Entwistle has commenced work here at McKenzie.
Other Specialties Yes Senior Registered Nurses lead the team of Registered and Enrolled nurses.

Updated: 1 Jul 2019

Feature Status Details
May Bring Own Furniture Yes We encourage a small amount of personal furniture. Please discuss this with the nurse in charge on admission taking into consideration the location and layout of the room. Residents are encouraged to personalise their rooms.
Single Rooms Yes Rooms at McKenzie HealthCare are single rooms
Shared Rooms Yes we have 2 shared rooms
Rooms suitable for a couple Yes We have two rooms that can accommodate a couple.
Connecting Rooms Yes Via shared ensuites.
Ensuite Yes McKenzie HealthCare have ensuites.
Alcohol Permitted Yes The Diversional Therapists manage "Happy Hour" and moderate social drinking may be permitted according to client need.
Pets In Residence Yes Jack the cat lives with us. "Pat" the dog visits regularly led by the Diversional Therapist team
Negotiate To Bring Own Pet No Own pets may be able to visit after discussion with the manager.
Phone Access In Own Room No Residents are encouraged to have a mobile phone.
Wifi No Wifi can be purchased privately via residents own data plan.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes As a community private hospital and rest home for Geraldine we hold contracts and provide a wide range of services. We welcome enquiries for residential care for the younger person
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Please ring for availability
Provide End of Life/Palliative Care Yes We encourage all residents to have an advanced care plan or orders for sustaining life plan so that their family are aware of their wishes.
Palliative Care Contract Yes We provide caring End of Life care for the Geraldine Community. Registered Nurses trained to Hospice NZ standards on duty 24hrs. Many of our HCA's hold Palliative Care Certificates from Hospice NZ. We are well supported by our in house GP/residents own GP. Facility for family to stay is available.
Day Programme for day stay clients No Not currently
Outings Yes A van is provided for the outings as arranged by the Diversional Therapist
Māori Kaupapa Yes Local Maori and Pacific links
Residents Committee Yes There is a well attended monthly resident forum for all residents and two elected resident representatives. Monthly newsletter.
Newsletter Yes This is organised by the DT's. Also currently under development is an e-letter for family/whanau.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting Yes Located on the outskirts of Geraldine McKenzie HealthCare is a lovely peaceful rural residence.
Smokers Room No We are a Smoke-free facility
Smoking Permitted No We are Smoke Free, in the building and grounds.
Semi-Secure Yes We have 24hour CCTV security in operation externally.

Updated: 2 Aug 2019

Languages Spoken
Languages Spoken
Language Status Details
Egyptian Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Italian Yes
Other Information No We can accommodate speakers of all languages as we have access to national language speakers

Updated: 12 Jan 2018

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes All our diversional therapists train for the national certificate in diversional therapy.
Aged Care Association New Zealand (ACA) Yes McKenzie HealthCare are members of HCPNZ and the South Canterbury Branch SCHCPNZ.
Registered Retirement Village? Yes McKenzie Lifestyle Village
Retirement Village Accreditation (Expiry date) Yes 2018
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Care Association New Zealand Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 30 Jan 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.