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McKenzie HealthCare

At a glance
McKenzie HealthCare
2 McKenzie Street
Geraldine 7930
Postal Address
Same as above
South Canterbury
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Joanne Fenton - (03) 693 8299
McKenzie HealthCare Ltd
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McKenzie Healthcare Brochure McKenzie Healthcare Brochure McKenzie Healthcare Brochure
Visitors as usual (but not if you're unwell or recently returned from overseas)
Welcome to McKenzie HealthCare.

Our Vision:
“To be the aged care provider of choice, with excellence achieved by continual improvement and participation from Residents and staff”

Our purpose:
“To be the aged care provider of choice by providing a safe, supportive, caring environment, working in partnership to deliver a high standard of care”

Our Philosophy:
“With a shared goal, commitment and a supportive environment we can provide high quality, residents focused care”
Values: what we practice
P – partnership (how we work together)
R – respect (how we treat others)
I – integrity (how we behave)
D – dignity (for all)
E – Excellence (in everything we do)

What can you expect?
We provide 24 hour Registered Nurse care supported by our dedicated healthcare team who are qualified to deliver the highest level of medical, dementia and aged care services tailored to assessed needs.
"The Pines" is an 18-bed secure care unit (D3) where all the Resident's needs are met. Our activities team ensures an engaging program of activities is provided for residents. At present in addition to the organised program Residents are kept interested in the building work going on around them.
We have a new outdoor area with planting, multiple seating areas and outside activities where the Residents can safely explore, and 2 lounges where dining and activities are held. Residents participate in activities throughout the facility and go on regular outings accompanied by the highly trained activities staff.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 10 Feb 2021

DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 12 Jul 2024

When the time came to relinquish daily care of my wife I told her that others could care for her better than I could. At that time I had no idea where she might go. After 2 weeks in hospital she found a bed at McKenzie HealthCare. What a godsend!! Her 39 days in their care can not be faulted. The
staff showed her great respect and love and good cheer. She regarded them all as friends. We appreciated their devotion to caring for (my wife). We give them all a pat on the back from our family and the many visitors (she) enjoyed.

Updated: 17 Mar 2021

Type Hours Per Week Status Details
Registered Nurse 168 Yes Our Registered Nurses Specialising in Gerontology including dementia care are on duty 24 hrs in the attached hospital and support the Pines Resident's and Staff
Nurse Practitioner Negotiable There are Clinical Nurse Specialists at the SCDHB that are available for support.
Enrolled Nurse Yes Enrolled Nurses support our service to provide a high standard of personalised nursing care
Healthcare Assistants/Caregivers Yes All our Health Care Assistants have career force training to NZQA level 4 in aged care to ensure the best individualised care is provided to our residents.
Physiotherapist Yes We have a dedicated Registered Physiotherapist to assess and provide individualised exercise plans
Occupational Therapist Negotiable We have links with SCDHB for this service
Social Worker (on site) Negotiable We have links with SCDHB for this service
Diversional Therapist Yes Our Qualified Registered Diversional Therapists, formulate activity programmes for individual residents and for group activities and crafts. This is according to assessed individuals needs. We particularly aim to keep people as mobile and active as possible.
Activities Co-ordinator Yes Activity coordinators support the Registered Diversional Therapists in activity programme delivery.
Hairdresser Yes Our Hairdresser visits weekly on a Wednesday she provides an excellent service and is kind and caring in her approach. Personal grooming is a very important part of feeling better about oneself.
Podiatrist Yes We have regular 6 weekly visits from the podiatrist.
Dietitian Yes Our Dietician led menu is set on a 4 weekly basis and changes summer and winter. Residents have noticed our new Chef with meals really improving. There are 4 types of meals to meet special needs and diets.
Accredited Visitors Yes We have "Friends of McKenzie " who are all police checked and trained to provide friend support to our residents, eg. newspaper reading assisting with housie and other outings and activities alongside the Registered Diversional Therapist.
Kaumatua Yes We work closely with Maori and Pacific cultural advisors to ensure our health plan is central to our Te Whare Tapa Fa model of care.
Chaplain/Spiritual Advisor Yes We have weekly in- house church services for those wishing to attend. All denominations are welcome
Other Personnel Yes Administration Support Team, Gardener, Maintenance Personnel. All the staff work together to provide a family environment for Residents.

Updated: 11 Feb 2021

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Other Specialties Yes

Updated: 11 Feb 2021

Feature Status Details
May Bring Own Furniture Yes We encourage a small amount of personal furniture. please discuss this with the nurse in charge on admission taking into consideration the location and layout of the room. residents are encouraged to personalise their rooms.
Single Rooms Yes Rooms at McKenzie are single rooms. Our new wing has premium rooms with private en-suites
Shared Rooms Yes There are 2 double rooms available for rest home/hospital level only There are no double rooms available in the secure dementia unit.
Rooms suitable for a couple Yes We have two rooms that can accommodate couples
Connecting Rooms Yes Via shared ensuite
Ensuite Yes McKenzie HealthCare have ensuite bathrooms.
Alcohol Permitted Yes The Diversional Therapists manage " Happy Hour" and moderate social drinking may be permitted according to client need.
Pets In Residence Yes Jack the cat lives with us. "Pat" dogs visit regularly led by the Diversional Therapy team.
Negotiate To Bring Own Pet No Own pets may be able to visit.
Phone Access In Own Room No Residents are encouraged to have a mobile phone
Wifi No WiFi data can be purchased privately. We have excellent upgraded internet capability
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes As a community private hospital and rest home for Geraldine we hold contracts and provide a range of services. We welcome enquiries for residential care for the younger person.
Lounges/seating areas Yes Large Kauri Lounge for social activities plus appealing intimate lounges for private visits and family gatherings
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Please ring for availability.
Provide End of Life/Palliative Care Yes We encourage all resident's to have an advanced care plan or orders for sustaining life plan so family are aware of their wishes.
Palliative Care Contract Yes We provide full end of life nursing services. Registered nurses are trained to hospice standards and are on duty 24 hours a day. We are well supported by our in house GP/residents own GP. Our new Palliative Unit, the Smith Unit, has a dedicated family room with kitchenette and sleeping facilities for family. Entrance in to this area is private.
Day Programme for day stay clients Yes
Outings Yes A van is provided for the outings as arranged by the Diversional Therapist.
Whānau Room Yes Dedicated family room with kitchenette and sleeping facilities for family in the Palliative Unit. Also 2 private lounges and small social lounge for family use. Lounges available to be booked for larger functions/family gatherings.
Māori Kaupapa Yes Local Maori and Pacific links
Residents Committee Yes There is a well attended monthly Resident Forum for all residents and two elected resident representatives .
Newsletter No Information is provided regularly via notices by the DT's.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting Yes Located on the outskirts of Geraldine on a spacious, sunny north-facing site.
Smokers Room No We are a smoke- free facility
Smoking Permitted No We are smoke - free , in the building and grounds
Semi-Secure Yes we have 24hr CCTV security in operation externally

Updated: 11 Feb 2021

Special Features
Special Features
As you drive past you will see that we are building - new villas and an increased number of hospital beds as well as a number of serviced apartments.

Updated: 11 Feb 2021

Languages Spoken
Languages Spoken
Language Status Details
Egyptian Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Italian Yes
Other Information Yes We have the availability for all languages via national external language speakers.

Updated: 11 Feb 2021

Location Distance Details
Shops 2.00 Km Geraldine Village centre
Parks 1.00 Km
Library 1.00 Km

Updated: 11 Feb 2021

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)

Updated: 11 Feb 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.