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Cromwell House & Hospital - Cromwell House Specialised Aged Care

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Information Pack
At a glance
Vacancy
Yes
Name
Cromwell House & Hospital
Category
Dementia Care (Secure)
Address
3-5 Warborough Avenue
Epsom
Auckland 1051
Postal Address
Same as above
DHB
Auckland
Phone
(09) 524 7700; (09) 5247702; 0275140543
Fax
(09) 524 6611
Email
View Email Address
Web
Visit Website
Personnel
Manager
Jenny Liu - (09) 524 7700; (09) 5247702; 0275140543
Owner
Cromwell Business Ltd - 09) 524 7702; (09)5247700;
Other services
Photos
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Cromwell House welcome booklet Cromwell House welcome booklet Cromwell House welcome booklet

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Description
Our Mission is to care for our residents in a peaceful caring and home like environment and to ensure that there is a purpose in everyone's day.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 17 Nov 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 20
Vacancy Yes
We have one room in our homely Secure Dementia Care you are welcome to come in and view anytime.
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 4 Dec 2020
Testimonials
Testimonials
"On behalf of the P clan I want to thank you all for the wonderful care that Dad received and the love and kindness shown to us, especially Mum.
Although he wasn’t with you for long, he settled in quickly and we knew that we were always welcome there. Dad was treated like a King.
We are forever grateful." March 26, 2020
Updated: 8 Apr 2020
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 208 Yes Our team of nurses work on a rotating roster and we have a Registered Nurse on duty 24/7. We also have our Clinical Manager who are on duty 40 hours per week.
Healthcare Assistants/Caregivers 672 Yes Fulltime and part time staff cover 24/7 in the Secure UNIT at all times;
Physiotherapist 2 Yes our contract New Zealand Registered Physiotherapist Sina visits about 4 hours every fortnightly
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist 40 Yes Tom is our qualified Diversional Therapist. He works full times 40 hours a week;mainly in Dementia Unit to provide activities desined and friendly to Dementia residents.
Activities Co-ordinator 40 Yes We have a structured person centred activities programme which is lead by DT Tom.
Hairdresser Yes Our hairdresser comes the first Monday of the month or by special arrangement.
Podiatrist Yes George Smith is New Zealand Registered Podiatrist visit us once 6 to 8 weeks to provide professional podiatrist service for our residents. He can be booked by special arrangement please talk to the Registered Nurse on Duty.
Dietitian Yes consultant as required
Accredited Visitors Yes visitors such as DHB specialists, MHSOP, Mercy Hospice etc
Kaumatua 40 Yes Yes, Cromwell House and Hospital are fortunate have our Director Mr David Rankin, Ngapuhi Leader, Big Maori Chief to provide Kaumatua service for our redidents and family when required
Chaplain/Spiritual Advisor Yes Resident's who want their Chaplain to visit can organise this through the Registered Nurse on Duty or through the Manager anytime.
Other Personnel Yes
Updated: 8 Apr 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We are able to provide Oxygen management if the resident able to follow the instructions
Gastronomy/Nasogastric Management Yes Our RN team are able to manage residents with PEG feeding and NG feeding if the resident able to follow the instructions
Bariatric (Care of the very overweight) Yes We are able to manage Bariatric residents as long as the equipment provided
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
IV Antibiotic Capability Yes
Dialysis Yes We are willing to provide Peritoneal Dialysis if the residents needed
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
ACC Rehabilitation Yes
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Community Health Yes client specific
Clinical Management Yes
Updated: 8 Apr 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes If we have a bed available we are more than willing to support families with respite; either privately paid or via an approved respite programme.
Carer Support Yes If we have a bed available we are more than willing to support families with respite; either privately paid or via an approved respite programme.
Other Short Stay Programme Yes We are able to provide care for residents under POAC progamme
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 8 Apr 2020
Features
Features
Feature Status Details
May Bring Own Furniture Yes We are more than willing to allow you to bring your own furniture we are happy to discuss with you.
Single Rooms Yes
Rooms suitable for a couple Yes We have one double room at hospital level of care that could be set up for a couple.
Alcohol Permitted Yes after discussion with medical practitioner
Pets In Residence Yes small pets negotiable as long as the residents/family able to provide care for the pets and no negative affect to other residents
Negotiate To Bring Own Pet Yes small pets negotiable as long as the residents/family able to provide care for the pets and no negative affect to other residents
Phone Access In Own Room Yes portable phone available;
Wifi Yes Cromwell House provide unlimited free Wifi access for our residents and family
Cater for under 65 yrs with Disability Yes Cromwell House have Taikura Trust YPD contract with the Ministry of Health
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes POAC
Provide End of Life/Palliative Care Yes We provide all forms of end of Life Care often with the assistance of Hospice Nurses
Palliative Care Contract No Cromwell House provide care for Palliative care residents
Day Programme for day stay clients Yes
Outings Yes
Whanau Room Yes
Policy for management of challenging behaviour Yes Staff are all trained and skilled in challenging behaviour and other Mental Health Conditions
Confused Residents Yes Yes all staff are skilled and experienced in assisting residents who are confused
Smoking Permitted Yes Outside away from non smokers and staff
Semi-Secure Yes SECURE
Updated: 8 Apr 2020
Special Features
Special Features
Snoezelen Room for sensory experiences, beautiful garden for sensory walks 'aromatherapy' every day
Updated: 8 Apr 2020
Interests & Activities
Interests & Activities
Activity programme, Board games, Classical Music, Entertainers, Happy Hour, Indoor Games, Newspaper reading, Sing-a-longs, Singing
Updated: 8 Apr 2020
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Chinese dialect Yes
Cook Island Maori Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes book on the request for appointment
Korean Yes
Mandarin Yes
Maori - Te Reo Yes
Samoan Yes
Sri Lankan Yes
Tagalog Yes
Tongan Yes
Updated: 8 Apr 2020
Distances
Distances
Location Distance Details
Public Transport 0.24 Km 240 meters, 3 minutes walk to the bus station; 1.6 km, 20 minutes walk to New Market train station
Shops 0.45 Km Patrol station 450 meters; 277 Broadway New Market shopping mall, 1.4 km
Mall 1.40 Km 1.4 km, 17 minutes walk to 277 Broadway New Market shopping mall
Parks 0.75 Km 750 meter, 11 minutes walk to Mount St John Park
Library 0.26 Km 260 meter, 3 minutes walk to Epsom library
Updated: 8 Apr 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes Careerforce Health and Wellbeing Certificate level 2, level 3, level 4 Diversional Therapist level 4 Certificate
Care Association New Zealand Yes NZACA
CareerForce Yes Careerforce Health and Wellbeing Certificate level 2, level 3, level 4 Diversional Therapist level 4 Certificate
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 8 Apr 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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