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Cromwell House & Hospital - Cromwell House Specialised Aged Care

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At a glance
Cromwell House & Hospital
Dementia Care (Secure)
5 Warborough Avenue
Auckland 1051
Postal Address
PO Box 26018
Auckland 1344
(09) 524 7702
(09) 524 6611
View Email Address
Visit Website
Nalini Reddy - (09) 524 7702
Milton Adams Ltd - 09) 524 7702
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Our Mission is to care for our residents in a peaceful caring and home like environment and to ensure that there is a purpose in everyone's day.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 22 Mar 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 22
Vacancy Yes
We have five rooms in our homely Secure Dementia Care you are welcome to come in and view anytime.
Impending vacancy No
Additional Room CostsNo
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 16 Sep 2019
"We will always be grateful for the care and compassion your team provided for our loved one, thank you." SC 2016
Updated: 8 Mar 2016
TypeHours Per WeekStatusDetails
Registered Nurse 208 Yes Our team of nurses work on a rotating roster and we have a Registered Nurse on duty 24/7. We also have our Clinical Leader's who are on duty 40 hours per week.
Healthcare Assistants/Caregivers 672 Yes Fulltime and part time staff cover 24/7 in the Secure UNIT at all times;
Physiotherapist 4 Yes as clinically indicated he visits every Monday
Diversional Therapist Yes Tom is our trained Diversional Therapist!
Activities Co-ordinator 40 Yes We have a structured person centred activities programme which is lead by Tom.
Hairdresser Yes Our hairdresser comes every 5-6 weeks or by special arrangement.
Podiatrist Yes Chris calls on us on an as needed basis regularly. He can be booked by special arrangement please talk to the Registered Nurse on Duty.
Dietitian Yes consultant as required
Accredited Visitors Yes
Kaumatua Yes When required
Chaplain/Spiritual Advisor Yes Resident's who want their Chaplain to visit can organise this through the Registered Nurse on Duty or through the Manager anytime.
Other Personnel Yes
Updated: 3 Jul 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Infection Control Yes
Community Health Yes client specific
Clinical Management Yes
Updated: 4 Mar 2007
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes If we have a bed available we are more than willing to support families with respite; either privately paid or via an approved respite programme.
Carer Support Yes If we have a bed available we are more than willing to support families with respite; either privately paid or via an approved respite programme.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Only where we have a bed available.
Updated: 4 Jan 2012
May Bring Own Furniture Yes We are more than willing to allow you to bring your own furniture we are happy to discuss with you.
Single Rooms Yes
Rooms suitable for a couple Yes We have one double room at hospital level of care that could be set up for a couple.
Alcohol Permitted Yes after discussion with medical practitioner
Phone Access In Own Room Yes portable phone available;
Wifi Yes
Cater for under 65 yrs with Disability Yes As permitted by the Ministry of Health
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes We provide all forms of end of Life Care often with the assistance of Hospice Nurses
Outings Yes
Policy for management of challenging behaviour Yes Staff are all trained and skilled in challenging behaviour and other Mental Health Conditions
Confused Residents Yes Yes all staff are skilled and experienced in assisting residents who are confused
Smoking Permitted Yes Outside away from non smokers and staff
Semi-Secure Yes SECURE
Updated: 3 Jul 2018
Special Features
Special Features
Snoezelen Room for sensory experiences, beautiful garden for sensory walks 'aromatherapy' every day
Updated: 24 Aug 2012
Interests & Activities
Interests & Activities
Activity programme, Board games, Classical Music, Entertainers, Happy Hour, Indoor Games, Newspaper reading, Sing-a-longs, Singing
Updated: 4 Jan 2012
Languages Spoken
Languages Spoken
Cantonese Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Korean Yes
Tagalog Yes
Tongan Yes
Updated: 10 May 2012
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 19 Mar 2013

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.