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Cromwell House & Hospital

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At a glance
Cromwell House & Hospital
Hospital Care
5 Warborough Avenue
Auckland 1051
Postal Address
PO Box 26018
Auckland 1344
(09) 524 7700; (09) 5247702; 0275140543
(09) 524 6611
View Email Address
Visit Website
Jenny Liu - (09) 524 7700; (09) 5247702; 0275140543
Cromwell Business Ltd - 09) 524 7702; (09)5247700;
Other services
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Congratulations for Cromwell Business Limited take care of Cromwell House and Hospital. We provide quality individualised care for our residents; Residents here enjoy the comfortable home, companionship and privacy, professionalism. We are skilled in all areas of Gerontology; please feel free to ring us for a chat.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 22 Mar 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 23
Vacancy Yes
We have two single room available
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 24 Jan 2020
Thank you to an amazing team of dedicated people my loved one was well cared for by caring professionals in a beautifully serene environment. CC 2016
Updated: 8 Mar 2016
TypeHours Per WeekStatusDetails
Registered Nurse 208 Yes Registered Nurses are on duty 24 hours a day 7 days a week.
Healthcare Assistants/Caregivers Yes Our Healthcare Assistants/Care Partners work on a rotating roster and we provide 24/7 care to our residents. We voluntarily subscribe to the "Indicators of Safe Care" Standard to ensure we are providing top quality care.
Physiotherapist Yes BiWeekly visits and ongoing care as required
Diversional Therapist Yes Tom is our qualified Diversional Therapist. He works full times 40 hours a week to provide quality Activities program
Activities Co-ordinator 40 Yes We have an qualified Diversional Therapist Tom on duty 5 days a week. The Registered Nurse on Duty and Care Partners are also responsible for the Activities program on the weekends and Public Holidays all staff are familiar with each resident's care plan.
Hairdresser Yes 4-6 weekly visits or on an as needed basis by arrangement.
Podiatrist Yes Chris visits regularly feel free to discuss with the Registered Nurse on Duty.
Dietitian Yes As and when required we have a contracted Dietitian.
Kaumatua 40 Yes Yes, Cromwell House and Hospital are fortunate have our Director Mr David Rankin, Ngapuhi Leader, Big Maori Chief to provide Kaumatua service for our redidents and family when required by whanau
Chaplain/Spiritual Advisor Yes We will source what ever Spiritual resources a family requires where ever possible. Catholic Chaplain visits with Communion weekly.
Other Personnel Yes Full time Manager/Clinical Manager 40 hours plus per week; Director/Owner onsite; Gardener and Maintenance personnel; Contract Builder and electrician on call 24 hours; Musicians visit regularly; Delicious Meals are cooked on site in our kitchen.
Updated: 17 Nov 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes Our RN team are able to provide NG feeding and PEG feeding management
Bariatric (Care of the very overweight) Yes We are able to provide care to Bariatric residents as long as the equipment provided
Palliative Care (Contracted) Yes Working with DHB palliative/Hospice nursing team, we provide Palliative care to our residents.
End of Life/Palliative Care Yes This is an area of our expertise we offer care for people who are experiencing life limiting conditions. We aim to optimise an individual’s quality of life until death by addressing the person’s holistic needs.
IV Antibiotic Capability Yes Generally this can take place at our GP Clinic
Dialysis Yes Working with DHB PD/HD team, our RN team are able to look after residents with Peritoneal Dialysis and/ or Heamodialysis.
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes We work with ADHB stoma nurse/specialist to provide stomal cares to our residents
Stroke Rehabilitation Yes With 10 years experience of rehabilitation nursing, Our Manager/Clinical Manager Jenny, alongwith RNs and management team, and the input of our physiotherapist team, we are good at catering for the rehabilitation of residents who have had a stroke.
ACC Rehabilitation Yes We have residents from ACC at the moment; we are able to take care residents need rehabilitation programme.
Spinal Injuries Care Yes We are able to provide care to Spinal Injuries residents with the support from DHB spinal injuries team.
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes We are not Pshchiatric ward; We have dementia unit looking after demenitia residnets. We work closely with ADHB Old People Mental Health Service to look after patients with some Psychiatric health issues; while still able to live in the community.
Clinical Management Yes
Updated: 17 Nov 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We can provide respite provided we have beds available.
Subsidised Yes As per direction from the funding authority
Private Paying Yes We welcome private payers please call Mary to discuss. 524 7702 option 4
Booking can be made in advance Yes
Updated: 8 Mar 2016
May Bring Own Furniture Yes
Single Rooms Yes
Alcohol Permitted Yes After discussion with medical practitioner.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Portable phone available.
Lounges/seating areas Yes Main lounge and outside seating.
Provide End of Life/Palliative Care Yes
Outings Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outside in the garden away from non smoking residents
Semi-Secure Yes
Updated: 3 Jul 2018
Special Features
Special Features
We are nestled in a very quiet and beautiful part of Epsom. Our gardens are beautifully maintained and offer peace and tranquility anytime.
Updated: 8 Mar 2016
Interests & Activities
Interests & Activities
Parkinson's Society, RSA, Stroke Group, Art, Cards, Church/Religious Services, Craft, Electric beds (hospital beds), Exercises, Garden, Newspaper reading, Quizzes, Shopping, Videos, Outings., Activity programme, Blind Foundation, Entertainers, Indoor Games, Library, Minibus, Movies
Updated: 4 Mar 2007
Languages Spoken
Languages Spoken
Cantonese Yes Family memebers and volunteers
Chinese Yes Staff
Chinese dialect Yes staff
Cook Island Maori Yes staff
English Yes staff
Fijian Yes staff
Fijian Indian Yes Staff
Filipino Yes staff
Hindi Yes staff
Interpreter No Negotiable
Korean Yes staff
Mandarin Yes staff
Maori - Te Reo Yes staff/Director
Samoan Yes staff
Sri Lankan Yes staff
Tagalog Yes
Tongan Yes Staff
Updated: 17 Nov 2019
Public Transport 0.25 km Bus Stops around the corner on Manukau Road
Shops 0.50 km within walking distance - Dairy, Chemist, small shops.
Mall 1.50 km 277 Broadway on Newmarket
Parks 1.00 km Cornwall Park on Manukau Road
Library 0.50 km Auckland Epsom Library one block from Cromwell House
Updated: 8 Mar 2016
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 4 Mar 2007

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.