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Cromwell House & Hospital

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At a glance
Cromwell House & Hospital
Rest Home Care
3-5 Warborough Avenue
Auckland 1051
Postal Address
Same as above
(09) 524 7700; (09) 5247702; 0275140543
(09) 524 6611
View Email Address
Visit Website
Jenny Liu - (09) 524 7700; (09) 5247702; 0275140543
Cromwell Business Ltd - 09) 524 7702; (09)5247700;
Other services

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Restrictions - critical visitors only
We provide a special home for our residents to relax, feel secure, enjoy companionship and privacy with professional individualised care.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 8 Apr 2020
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 5
Vacancy Yes
We have one single room available
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 1 Oct 2020
TypeHours Per WeekStatusDetails
Registered Nurse 168 Yes Registered Nurse on duty 24 hours a day 7 days a week.
Healthcare Assistants/Caregivers Yes We provide our care ratios based on the voluntary standard of Indicators for Safe Care as a result we have all shifts covered by Residential Care Officers/Care Assistants and when necessary we will provide extra cover as per GP and RN recommendation.
Physiotherapist 4 Yes
Diversional Therapist 40 Yes We have full time professional Diversional Therapist working on site
Activities Co-ordinator 40 Yes We have full time professional Diversional Therapist working on site
Hairdresser Yes We have professional hairdresser visit the first Monday of the Month
Podiatrist Yes We have professional Podiatrist George Smith visit 6-8 weekly to provide professional podiatrist service
Dietitian Yes Consultant dietian visit 3 monthly or as required by Doctor or Registered Nurse
Accredited Visitors Yes
Kaumatua 40 Yes Yes, Cromwell House and Hospital are fortunate have our Director Mr David Rankin, Ngapuhi Leader, Big Maori Chief to provide Kaumatua service for our redidents and family when required
Chaplain/Spiritual Advisor Yes
Other Personnel Yes Gardener and Maintenance Personnel; Visiting Volunteers from Epsom Girls Grammar
Updated: 8 Apr 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Psychiatric Care Yes
Clinical Management Yes
Updated: 4 Mar 2007
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We are happy to welcome guests for short term respite. Give us a call and we can have a chat about your needs. 524 7702 option 1
Carer Support Yes We are happy to welcome guests for short term respite. Give us a call and we can have a chat about your needs. 524 7702 option 1
Private Paying Yes
Updated: 29 Jan 2013
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes After discussion with medical practitioner.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Portable phone available.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Main lounges and outside seating.
Provide End of Life/Palliative Care Yes
Outings Yes
Maori Kaupapa Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outside
Semi-Secure Yes
Updated: 8 Oct 2013
Special Features
Special Features
Cromwell House is privately owned with an Aged Care experienced manager and 24 hour registered nurse care, .
This home specialises in caring for clients with challenging behaviour in a semi secure homelike environment.,promoting individual tastes and activites, whether it is gardening, walking, shopping, bowls etc, we are here to help
Updated: 7 Sep 2010
Interests & Activities
Interests & Activities
Parkinson's Society, RSA, Stroke Group, Art, Cards, Church/Religious Services, Craft, Electric beds (hospital beds), Exercises, Garden, Newspaper reading, Quizzes, Shopping, Videos, Outings., Activity programme, Blind Foundation, Breakfast in bed, Entertainment, Minibus, Movies, Music
Updated: 4 Mar 2007
Languages Spoken
Languages Spoken
Cantonese Yes family members and volunteers
Chinese Yes staff
Chinese dialect Yes staff
Cook Island Maori Yes staff
English Yes staff
Fijian Yes staff
Fijian Indian Yes staff
Filipino Yes staff
Hindi Yes staff
Interpreter No Negotiable
Korean Yes staff
Mandarin Yes staff
Maori - Te Reo Yes staff/ Director
Samoan Yes staff
Sri Lankan Yes staff
Tagalog Yes
Tongan Yes staff
Updated: 17 Nov 2019
Public Transport 0.25 km Bus Stops around the corner on Manukau Road
Shops 0.50 km Within walking distance - Dairy, Chemist, small shops.
Mall 1.50 km 277 Broadway on Newmarket
Parks 1.00 km Cornwall Park on Manukau Road
Library 0.26 km Auckland Epsom Library one block from residence.
Updated: 8 Apr 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 4 Oct 2010

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.