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Cromwell House & Hospital

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Cromwell House & Hospital
Rest Home
3-5 Warborough Avenue
Auckland 1051
Postal Address
Same as above
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Jenny Liu - (09) 524 7700; (09) 5247702; 0275140543
Cromwell Business Ltd - 09) 524 7702; (09)5247700;
Other services
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We provide a special home for our residents to relax, feel secure, enjoy companionship and privacy with professional individualised care.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 9 Feb 2022
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 4
Vacancy Yes
We have Rest home level of care room available
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 26 Feb 2024
Type Hours Per Week Status Details
Registered Nurse 168 Yes Registered Nurse on duty 24 hours a day 7 days a week.
Healthcare Assistants/Caregivers Yes We provide our care ratios based on the voluntary standard of Indicators for Safe Care as a result we have all shifts covered by Residential Care Officers/Care Assistants and when necessary we will provide extra cover as per GP and RN recommendation.
Physiotherapist 4 Yes
Diversional Therapist 40 Yes We have full time professional Diversional Therapist working on site
Activities Co-ordinator 40 Yes We have full time professional Diversional Therapist working on site
Hairdresser Yes We have professional hairdresser visit the first Monday of the Month
Podiatrist Yes We have professional Podiatrist George Smith visit 6-8 weekly to provide professional podiatrist service
Dietitian Yes Consultant dietian visit 3 monthly or as required by Doctor or Registered Nurse
Accredited Visitors Yes
Kaumatua 40 Yes Yes, Cromwell House and Hospital are fortunate have our Director Mr David Rankin, Ngapuhi Leader, Big Maori Chief to provide Kaumatua service for our redidents and family when required
Chaplain/Spiritual Advisor Yes
Other Personnel Yes Gardener and Maintenance Personnel; Visiting Volunteers from Elder care Volunteery
Updated: 9 Feb 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
ACC Rehabilitation Yes we have ACC contract
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes
Community Health Yes
Clinical Management Yes
Updated: 9 Feb 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We are happy to welcome guests for short term respite. Give us a call and we can have a chat about your needs. 09 524 7700 option 4
Carer Support Yes We are happy to welcome guests for short term respite. Give us a call and we can have a chat about your needs. 524 7700 option 1 or 4
Other Short Stay Programme Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 9 Feb 2022
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes some rooms
Ensuite Yes one of the rooms
Alcohol Permitted Yes After discussion with medical practitioner.
Pets In Residence Yes Yes, we have beautiful little dog Rose here and there everyday we have one cat ginger on site too
Negotiate To Bring Own Pet Yes As long as residents are able to look after own pet and no harm to other residents; they are welcome to bring own pet
Phone Access In Own Room Yes Portable phone available. residents are welcome to set up own phone in the room.
Wifi Yes Wifi is free of charge to all the residents and families
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Main lounges and outside seating.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smokers Room No smoke outside the room
Smoking Permitted Yes Outside
Semi-Secure Yes
Updated: 9 Feb 2022
Special Features
Special Features
Cromwell House is privately owned with an Aged Care experienced manager and 24 hour registered nurse care, .
This home specialises in caring for clients with challenging behaviour in a semi secure homelike environment.,promoting individual tastes and activites, whether it is gardening, walking, shopping, bowls etc, we are here to help
Updated: 9 Feb 2022
Interests & Activities
Interests & Activities
Parkinson's Society, RSA, Stroke Group, Art, Cards, Church/Religious Services, Craft, Electric beds (hospital beds), Exercises, Garden, Newspaper reading, Quizzes, Shopping, Videos, Outings., Activity programme, Blind Foundation, Breakfast in bed, Entertainment, Minibus, Movies, Music
Updated: 9 Feb 2022
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes staff, resident, family members and volunteers
Chinese Yes staff
Chinese dialect Yes staff
Cook Island Maori Yes staff
English Yes staff
Fijian Yes staff
Fijian Indian Yes staff
Filipino Yes staff
Hindi Yes staff
Indonesian Yes staff
Interpreter Yes Negotiable
Korean Yes staff
Mandarin Yes staff
Māori - Te Reo Yes staff/ Director
Min Chinese Yes staff
Samoan Yes staff
Sri Lankan Yes staff
Tagalog Yes
Tamil Yes staff
Tongan Yes staff
Vietnamese Yes staff
Yue Chinese Yes
Updated: 9 Feb 2022
Location Distance Details
Public Transport 0.25 Km Bus Stops around the corner on Manukau Road
Shops 0.50 Km Within walking distance - Dairy, Chemist, small shops.
Mall 1.50 Km 277 Broadway on Newmarket
Parks 1.00 Km Mt St John on the right side; Cornwall Park on Manukau Road
Library 0.26 Km Auckland Epsom Library one block from residence.
Updated: 9 Feb 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
Care Association New Zealand
Updated: 9 Feb 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.