Rest Home Care

: : : Details

St Patrick's Rest Home and Hospital - Care for frail elderly in a residential setting

Click to enlarge

St Patrick's Home and Hospital

Philosophy

At St Patrick's Home and Hospital we are committed to providing quality care and excellent services.

Our emphasis is on maintaining a strong sense of dignity and independence for our frail elderly residents with their varying physical and mental challenges.

We believe that our care and service must be delivered with
compassion, professionalism and empathy in a safe environment that supports individual values, beliefs and cultures free from discrimination.

We are fully certified and operate to the highest standard of quality assurance; including benchmarking our work against other care providers like ourselves.

Our facility also offers these services:

Hospital Care

Contact Details
Detail
Address	3-7 Wilding Ave View Map
Suburb	Epsom
District	Central Auckland
City/Town	Auckland
Postal Address	PO Box 26-613, Epsom, Auckland 1344
District Health Board Area	Auckland
Phone	(09) 638 8258
Fax	(09) 638 8258
Mobile	021 289 2242
Manager	Annabelle Couldwell NZRN (Phone: (09) 638 8258)
Owner	Clive & Annabelle Couldwell (Phone: (09) 638 8258)
Email
Website	http://www.eldernet.co.nz
Updated: 24 Sep 2011

Service/Facility Details
Detail	Status
Contract with DHB	Yes
Certification	Yes
Additional Room Costs	Unknown
Updated: 13 Feb 2012

Vacancy Details
Detail	Status
Total number of beds at this level of care	15
Long term vacancy	No
Short term vacancy	No
Subsidised short term care vacancy	No
Private short term care vacancy	No

Impending vacancy	No
Updated: 13 Feb 2012

Testimonials
We maintain a folder of "Positive Feedback" from our former and current residents/families which is available for perusal.
Updated: 26 Sep 2011

Personnel
Type	Status	Details
Nurse Practitioner	Yes	Available to visit from Auckland Hospital as required.
Registered Nurse	Yes	We are required to have 24 hour nursing coverage as a part of our hospital services and, in practice, during the week there may be two or more on duty at any one time.
Enrolled Nurse	Yes	We have two staff members who have trained as enrolled nurses or the equivalent on our staff. They provide a good backup to our registered nurses and add to the general competency of all our staff.
Healthcare Assistants/Caregivers	Yes	We have a high coverage of senior nurse assistants and most of our staff are qualified to some degree to provide care to our elderly residents. We pride ourselves on the level of training provided and staff are constantly receiving updates.
Physiotherapist	Yes	Our physiotherapist is contracted to support the rehabilitation of our residents. We employ a physio-aide Monday to Friday who works under the guidance of the physiotherapist.
Occupational Therapist	No	We contract a qualified occupational therapist when required.
Own Social Worker	Yes	We have access to the ADHB Care Team social workers for all residents and work with them to ensure residents receive an appropriate level of care.
Activities Co-ordinator	Yes	We employ an activities co-ordinator who works with our residents Monday to Friday. She also arranges outings in our van and co-ordinates entertainment from outside.
Hairdresser	Yes	Our hairdresser comes weekly to manage the hair of the residents for a very reasonable price.
Podiatrist	Yes	The podiatrist comes six weekly. Senior staff are able to manage basic toe nail cutting and the podiatrist does the more difficult nails, diabetic nails and others on request.
Dietitian	Yes	We contract a dietician to oversee our menus and those residents with specific dietry requirements.
Accredited Visitors	Yes	Vya is our residents' advocate who comes to visi weekly. We also have volunteers from Baradene College and Auckalnd Grammar School and an English Language School. These people help with activities for residents.
Kaumatua	Negotiable	As required
Chaplain/Spiritual Advisor	Yes	A Roman Catholic priest conducts a weekly mass. Our contracted chaplain (an Anglican priest) comes weekly (Friday morning). A baptist minister comes for a service on a monthly basis. Further or more frequent visits can be made if required.
Other Personnel	Yes	We have our own contracted doctor, Dr. Roderick Mulgan, who comes on Wednesdays to see anyone who is unwell. He is also available when requested. We also have a close relationship with the Auckland District Health Board CARE team.
Updated: 2 Oct 2011

Specialities or Areas of Expertise
Specialities or Areas of Expertise	Status	Details
Gastronomy/Nasogastric Management	Yes	We are able to manage this care at St. Patrick's. Senior staff have had the training to undertake this care.
IV Antibiotic Capability	Yes	We are able to manage this service at St. Patrick's and staff are trained in its delivery.
Oxygen Management	Yes	We have oxygen therapy at St. Patrick's and staff are trained in its use.
Surgical Followup	Yes	We manage surgical follow up and rehabilitation on request or when one of our residents has had surgery. We regularly take residents for rehabilitation following surgical treatment.
Wound Care	Yes	Our senior staff have developed a great expertise in healing wounds that others have found slow to heal. We manage wound care as a part of our core care.
Diabetic Care	Yes	All staff receive training in the management of diabetes. This is overseen by our registered nurses.
Continence Advisor	Yes	We use the continence advisor from our pad provider. All senior staff have reveived full training in the management of incontinence and we provide all residents who require pads according to their need.
Infection Control	Yes	St. Patrick's belongs to a bench marking group to compare our management of infections with approximately 20 other facilities around New Zealand. We have an excellent and embedded programme to manage infections.
Stomal Therapist	Yes	All staff have received training in stoma management.
Specialist Palliative Care	Yes	We belong to the Auckland Palliative Care Group and staff regularly attend their meetings and training programmes. We have very caring staff who are sensitive and respond well to residents' issues during the provision of palliative care.
Palliative Care	Yes	Our staff are kind and professional in their management of the dying patient. We have received many complements from families in our manangement of their loved ones at the end of their lives.
Stroke Rehabilitation	Yes	With the oversight of registered nurses and management, and the input of our physiotherapist team, we are able to cater for the management of residents who have had a stroke.
Specialised Dementia Care	Yes	We are not a dementia unit but do cater for a number of people with early dementia and staff are trained in the care of these residents.
Gerontological Care	Yes	We provide a homely and comfortable environment for our aged frail residents under the guidance of our GP and the Auckland Geronotology Dept. This includes residents who have dementia but who do not require a specialised dementia unit for their care.
Clinical Manager	Yes	Our Clinical Manager has been with us for the last four and a half years. She works alongside the Manager and doctor to provide sound assessment and management of residents' clinical needs.
Other Post Graduate Specialities	Yes	The owner, Annabelle, has public health and auditing qualifications. She has also worked privately and for the Ministry of Health as an advisor to long-term and accute care providers.
Updated: 27 Sep 2011

Click to enlarge

Features
Feature	Status	Details
Under 65 yrs with Disability	Yes	Able to provide 24/7 care.
Day Care	Yes	We can provide day care for anyone who needs it. This includes meals and outings. This can often be a good introduction to residential care when this becomes needed.
Short Term Care e.g. Carer Support, Respite Care	Yes	We have regular respite care residents when a bed is available and are happy to provide this care at hospital or rest home level.
Carer Support/Respite Care Booking Facility	No	Carer support/respite care is available.
Rooms (Single)	Yes	We have 2 single rooms in the resthome, 5 motel type units and 4 large single/double rooms in "Grandma's Cottage" a former owners house attached to the rest home with lift access. Several of the units and cottage rooms are suitable for couples.
Rooms (Shared)	Yes	We have rooms at St. Patrick's that can be used by two people if required.
Rooms (Suit Couple)	Yes	One of the units and three of the rooms in "Grandma's Cottage are large and well suited for couples.
Ensuite	Yes	All but two of our rest home rooms have en-suites.
May Bring Own Furniture	Yes	We encourage our residents to have their own furnture to help personalise their rooms.
Alcohol Permitted	Yes	We have a monthly happy hour with entertainment. Alcohol is offered as one of the drink choices at this time. Residents can also have their own alcohol which is kept in a locked area, if their doctor agrees.
Pets In Residence	Yes	We have "Patrick" our facility burman cat and several residents have brought their own cats.
Negotiate To Bring Own Pet	Yes
Phone Access In Own Room	Yes
Resident can adjust heating in own room	No	St. Patrick's has thermostatically controlled underfloor heating.
Maori Kaupapa	Yes	Can be made available if requested.
Residents Committee	Yes	Our residents have a meeting every month. The occupational therapist takes the minutes which are passed to management for any action or review. Feedback is given at the next meeting.
Family Committee	Yes	Families are encouraged to be fully involved in resthome decisions as they affect their relatives.
Newsletter	Yes	A monthly newsletter is sent to families, either by post or by email.
Policy for management of challenging behaviour	Yes	We do not restrain our clients but do have a policy in place. This is a MOH requirement.
Confused Residents	Yes	The percentage of confused elderly is very small. Appropriate individual care and medical plans are provided on an as required basis.
Lounges/seating areas	Yes	We have four lounges for residents and a library reading area.
Outings	Yes	We have two regular van outings a week and usually have at least one other special outing a month. Some residents also go to Communicare each week.
Rural Setting	No	There are beautiful views of Mt Eden and the Epsom area as St. Patrick's is located in an elevated position.
Smoking Permitted	Yes	A covered verandah is provided for smokers.
Semi-Secure	Yes	We have digital locks on the gates. Residents who may wander are prevented from doing so. However, the lower floor is open to a driveway and if residents can manage the lift may be able to get out. Prospective residents are reviewed individually.
Sprinklers	Yes	St. Patrick's is fully sprinklered and alarmed. The semi-independent rooms are fitted with smoke alarms that are connected to the facility alarm.
Audit report available	Yes	In September 2011 had our re-certification audit and only minor issues were identified. Subsequently we were issued with a certificate for three years, expiry 17 November 2014.
Updated: 4 Nov 2011

Special Features
This facility is owner-operated and is situated in a quiet no-exit street. It covers about 2/3 acre in the heart of picturesque Epsom. The grounds are park-like with flowers, native trees and seating in shady spots for our residents. Most of St. Patrick's is purpose built while the original villa remains at the front. We are indeed fortunate to be in the heart of the city yet in such a quiet and peaceful street with all amenities close by. A variety of accomodation is offered at St. Patrick's. For rest home residents there are five motel-like units and four bedrooms in a former owners house (Grandma's Cottage) for semi-independent living. They fully integrate with the facility and its activities. In addition St. Patirck's has 37 hospital beds for less able residents. As owner/managers we are dedicated to providing the very best of care and have many testimonials from families of former and current residents. We live within eight minutes of the premises and both work as caregivers/management. All staff are expected to attend regular in-service training sessions to keep updating skills. We often use external educators for more specialised training. The very highest standard of care and cleanliness are expected at all times by management from staff. We are certified to provide rest home and hospital services until November 2014. We have well-developed quality assurance systems with regular audits and monitoring to ensure the very highest of stsndards.
Updated: 27 Sep 2011

Click to enlarge

Interests & Activities
Our activities programme, which is co-ordinated by our occupational therapist, includes all of the following: regular visits from our resident advocate (Vya), Alzheimers Society, housie, board games, breakfast in bed, canine friends, cards, children, religion, Communicare, concerts, craft, entertainers from outside, exercises, games, garden, gardening for those so inclined, happy hour with entertainment, jigsaw, massage, movies, newspaper reading, parties, pastoral care, pianist, quizzes, reading, shopping, sing-a-longs, vegetarian, videos. Truly wonderful!! Activities are available most days of the week but not all residents are able to participate at this level. No resident is excluded and everyone is catered for to suit their needs. Entertainment in the form of piano and piano accordion is provided on a regular weekly basis. Our happy hour with nibbles, drinks and entertainment is held on the last Friday of the month at 3:30 p.m. to which we welcome the inclusion of resident family members. We do endeavour to get our residents off the property from time to time. We have our own 11 passenger minivan which takes regular Thursday and Friday trips. These are a real highlight. We also attempt to visit the movies (The Lido cinema is one block over.), and other places of interest such as SnowPlanet, Butterfly Creek, the beach, St. Lukes mall and outside concerts.
Updated: 27 Sep 2011

Additional Information
Topic		Details
Details re Meals		All meals are homecooked on the premises by professional chefs who have worked in rest homes and hospitals for many years. We have a four week rotating menu and special diets are catered for.
Staffing Details		Our staff are all well chosen and well trained. We support staff to provide the best care, and have a low staff turnover as a result. We also have had no external complaint investigations as a result!
Associated Complexes		Our hospital has 37 beds.
Fees Details/Fees Do Not Include		Details available in our brochure on request.
Updated: 27 Sep 2011

Languages Spoken
Language	Status	Details
Cantonese	Yes	Staff member.
English	Yes	All staff members.
Filipino	Yes	Staff members.
Hindi	Yes	Staff member.
Interpreter	No	Can be arranged.
Korean	Yes	Staff member.
Malayalam	Yes	Staff members.
Mandarin	No	Staff member.
Samoan	Yes	Staff members.
Sri Lankan	Yes	Staff members.
Thai	Yes	Staff member.
Tongan	Yes	Staff members.
Ukranian	Yes	Staff member.
Updated: 27 Sep 2011

Religious Affiliations
Religious Affiliations	Status	Details
Anglican	Yes	Communion is available monthly. Priest visits weekly.
Baptist	Yes	Service monthly and all welcome.
Christianity	Yes	All denominations represented.
Denominations/Faiths represented	Yes	All denominations represented.
Inter denominational	Yes
Methodist	Yes
Non denominational	Yes
Presbyterian	Yes
Roman Catholic	Yes	Communion provided weekly.
(Other comments)	Yes	Access to all religious affiliations is available.
Updated: 27 Sep 2011

Distances
Location	Distance	Details
Public Transport	0.01 km	Bus stop at street corner.
Shops	0.40 km	One block away which includesa cinema.
Mall	2.00 km	St Lukes and Royal Oak.
Parks	0.50 km	Cornwall Park/One Tree Hill.
Library	1.00 km	Epsom public library. Also our own library.
Updated: 26 Sep 2011

Credentials
Credential	Status	Details
Audit Report Available.	Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)	Yes
National Certificate in Support of the Older Person (not available after Dec 2010)	Yes	Most of our staff have this certificate.
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation)	Yes	Our staff are trained through this organisation.
Bureau Veritas Quality International (Auditing Agency)	Yes
Other details	Yes	N.Z. Association of Gerontology.

Updated: 27 Sep 2011

Get a wider view