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St Patrick's Rest Home and Hospital - Care for frail elderly in a residential setting

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Information Pack
At a glance
Vacancy
Yes
Name
St Patrick's Rest Home and Hospital
Category
Rest Home Care
Address
3-7 Wilding Ave
Epsom
Auckland
Postal Address
3 Wilding Avenue
Epsom
Auckland 1023
DHB
Auckland
Phone
09 6388258; 096388454
Fax
(09) 638 9101
Mobile
0275140543
Email
View Email Address
Web
Visit Website
Personnel
Manager
Jenny Liu - 0275140543
Owner
David Rankin - 0276027493
Clinical Manager
Chao Geng - 0210301151
Other services
Photos
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Description
St Patrick's Home and Hospital

Philosophy

At St Patrick's Home and Hospital we are committed to providing quality care and excellent services.

Our emphasis is on maintaining a strong sense of dignity and independence for all residents to promote their health, wellbeing and quality of life. We treat every person as an individual.

We believe that care and service must be person centred, delivered with compassion, professionalism and empathy in a safe environment that meets individual needs, is culturally sensitive and responsive.

我们是正规的国家级养老院。 致力于对老年人的全方位的关怀和照料, 提高老年人 的生活品质。
We are fully certified and operate to the highest standard of quality assurance; including benchmarking our work against other care providers.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 21 Feb 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 12
Vacancy Yes
We specialize in personal care with a warm family atmosphere and attention to the individual. We have independent Unit available for single and double room for couple.
Impending vacancy Yes - one unit with own bathroom
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 Oct 2019
Testimonials
Testimonials
We maintain a folder of "Positive Feedback" from our former and current residents/families which is available for perusal.
Updated: 21 Feb 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We are required to have 24 hour nursing coverage as a part of our hospital services and, in practice, during the week there may be two or more on duty at any one time.
Nurse Practitioner Yes Available to visit from Auckland Hospital as required.
Healthcare Assistants/Caregivers Yes We have a high coverage of senior nurse assistants and most of our staff are qualified to some degree to provide care to our elderly residents. We pride ourselves on the level of training provided and staff are constantly receiving updates.
Physiotherapist Yes Our physiotherapist is contracted to support the rehabilitation of our residents. We employ a physio-aide Monday to Friday who works under the guidance of the physiotherapist.
Occupational Therapist No We contract a qualified occupational therapist when required.
Social Worker (on site) Yes We have access to the ADHB Care Team social workers for all residents and work with them to ensure residents receive an appropriate level of care.
Activities Co-ordinator Yes We employ an activities co-ordinator who works with our residents Monday to Friday. She also arranges outings in our van and co-ordinates entertainment from outside.
Hairdresser Yes Our hairdresser comes weekly to manage the hair of the residents for a very reasonable price.
Podiatrist Yes The podiatrist comes six weekly. Senior staff are able to manage basic toe nail cutting and the podiatrist does the more difficult nails, diabetic nails and others on request.
Dietitian Yes We contract a dietician to oversee our menus and those residents with specific dietry requirements.
Accredited Visitors Yes Vya is our residents' advocate who comes to visi weekly. We also have volunteers from Baradene College and Auckalnd Grammar School and an English Language School. These people help with activities for residents.
Kaumatua Yes Our owner, CEO David Rankin is Maori Chief and Kaumatua
Chaplain/Spiritual Advisor Yes A Catholic priest conducts a weekly mass. Our contracted chaplain (an Anglican priest) comes weekly (Friday morning). A baptist minister comes for a service on a monthly basis. Further or more frequent visits can be made if required.
Other Personnel Yes We have our own contracted doctor, Dr.Paul Trotman and Dr. Roderick Mulgan, who comes on Wednesdays to see anyone who is unwell. He is also available when requested. We also have a close relationship with the Auckland District Health Board CARE team.
Updated: 21 Feb 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We have oxygen therapy at St. Patrick's and staff are trained in its use.
Gastronomy/Nasogastric Management Yes We are able to manage this care at St. Patrick's. Senior staff have had the training to undertake this care.
Bariatric (Care of the very overweight) Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes Our staff are kind and professional in their management of the dying patient. We have received many complements from families in our manangement of their loved ones at the end of their lives.
IV Antibiotic Capability Yes We are able to manage this service at St. Patrick's and staff are trained in its delivery.
Dialysis Yes
Wound Care Yes Our senior staff have developed a great expertise in healing wounds that others have found slow to heal. We manage wound care as a part of our core care.
Diabetic Care Yes All staff receive training in the management of diabetes. This is overseen by our registered nurses.
Continence Advice Yes We use the continence advisor from our pad provider. All senior staff have reveived full training in the management of incontinence and we provide all residents who require pads according to their need.
Stomal Therapy Yes All staff have received training in stoma management.
Stroke Rehabilitation Yes With the oversight of registered nurses and management, and the input of our physiotherapist team, we are able to cater for the management of residents who have had a stroke.
ACC Rehabilitation Yes
Spinal Injuries Care Yes
Infection Control Yes St. Patrick's belongs to a bench marking group to compare our management of infections with approximately 20 other facilities around New Zealand. We have an excellent and embedded programme to manage infections.
Surgical Followup Yes We manage surgical follow up and rehabilitation on request or when one of our residents has had surgery. We regularly take residents for rehabilitation following surgical treatment.
Clinical Management Yes We have strong Clinical Management team. We have strong medical support with experience doctors and 24 hours oncall service and RN 24/7 cover to provide sound assessment and management of residents' clinical needs.
Updated: 21 Feb 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We are available for day care
Other Short Stay Programme Yes We are available for day care
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 21 Feb 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes We encourage our residents to have their own furnture to help personalise their rooms.
Single Rooms Yes We have 2 single rooms in the resthome, 5 motel type units and 4 large single/double rooms in "Grandma's Cottage" a former owners house attached to the rest home with lift access. Several of the units and cottage rooms are suitable for couples.
Shared Rooms Yes We have rooms at St. Patrick's that can be shared by two people.
Rooms suitable for a couple Yes We have double rooms fare suitable for couples.
Ensuite Yes We have some rest home rooms and most of hospital rooms have en-suites.
Alcohol Permitted Yes We have a monthly happy hour with entertainment. Alcohol is offered as one of the drink choices at this time. Residents can also have their own alcohol which is kept in a locked area, if their doctor agrees.
Pets In Residence Yes We have "Patrick" our facility burman cat and our beautiful Rose, a Maltese puppy and several residents have brought their own cats.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room No St. Patrick's has thermostatically controlled underfloor heating.
Cater for under 65 yrs with Disability Yes Able to provide 24/7 care.
Lounges/seating areas Yes We have four lounges for residents and a library reading area.
Gay / LGBT IQ Friendly Yes We respect all
Primary Health Funded Short Term Care Yes we take respite care residents and palliative care residents
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes We can provide day care for anyone who needs it. This includes meals and outings. This can often be a good introduction to residential care when this becomes needed.
Outings Yes We have two regular van outings a week and usually have at least one other special outing a month. Some residents also go to Communicare each week.
Maori Kaupapa Yes We have our Owner Mr David Rankin big Maori Chief may provide Maori Kaupapa to residents if requested.
Residents Committee Yes Our residents have a meeting every month. The recreation coordinator takes the minutes which are passed to management for any action or review. Feedback is given at the next meeting.
Family Committee Yes Families are encouraged to be fully involved in resthome decisions as they affect their relatives.
Newsletter Yes A regular newsletter is sent to families, either by post or by email.
Policy for management of challenging behaviour Yes We do not restrain our clients but do have a policy in place. This is a MOH requirement.
Confused Residents Yes The percentage of confused elderly is very small. Appropriate individual care and medical plans are provided on an as required basis.
Rural Setting No We located Epsom Central Auckland. There are beautiful views of Mt Eden as St. Patrick's is located in an elevated position.
Smokers Room No We have designated area for residents need smoke. We have smoke free policy for staff and family
Smoking Permitted Yes A covered verandah is provided for smokers.
Semi-Secure Yes We have digital locks on the gates. Residents who may wander are prevented from doing so. However, the lower floor is open to a driveway and if residents can manage the lift may be able to get out. Prospective residents are reviewed individually.
Updated: 21 Feb 2019
Special Features
Special Features
This facility is owner-operated and is situated in a quiet no-exit street. It covers about 2/3 acre in the heart of picturesque Epsom. The grounds are park-like with flowers, native trees and seating in shady spots for our residents. Most of St. Patrick's is purpose built while the original villa remains at the front. We are indeed fortunate to be in the heart of the city yet in such a quiet and peaceful street with all amenities close by.

A variety of accommodation is offered at St. Patrick's for rest home level and hospital level residents.
As owner/managers we are dedicated to providing the very best of care and have many testimonials from families of former and current residents. We live nearby of the premises and work as Manager/RNs/Management. All staff are expected to attend regular in-service training sessions to keep updating skills. We often use external educators for more specialised training. The very highest standard of care and cleanliness are expected at all times by management from staff. We are certified to provide rest home and hospital care services. We have well-developed quality assurance systems with regular audits and monitoring to ensure the very highest of standards.
Updated: 10 Jul 2019
Interests & Activities
Interests & Activities
Our activities programme, which is co-ordinated by our activity coordinator, who under the training as a Directional Therapist, includes all of the following: regular visits from our resident advocate (Vera), Alzheimers Society, housie, board games, breakfast in bed, canine friends, cards, children, religion, Communicare, concerts, craft, entertainers from outside, exercises, games, garden, gardening for those so inclined, happy hour with entertainment, jigsaw, massage, movies, newspaper reading, parties, pastoral care, pianist, quizzes, reading, shopping, sing-a-longs, vegetarian, videos. Truly wonderful!!

Activities are available most days of the week but not all residents are able to participate at this level. No resident is excluded and everyone is catered for to suit their needs.

Entertainment in the form of piano and piano accordion, Singing, Zumba stretching, etc, is provided on a regular weekly basis. Our happy hour with nibbles, drinks and entertainment is held on the last Friday of the month at 3:30 p.m. to which we welcome the inclusion of resident family members.

We do endeavor to get our residents off the property from time to time. We have our own 11 passenger minivan which takes regular trips. These are a real highlight. We also attempt to visit the Parks, such as westersprings, Cornwall park; Auckland Domain, other places of interest such as Beaches and shops, St Lukes mall and outside concerts.
Updated: 10 Jul 2019
Additional Information
Additional Information
TopicDetails
Details about Meals All meals are homecooked on the premises by professional cooks who have worked in rest homes and hospitals for many years. We have a four week rotating menu and special diets are catered for. We also have new blood in to cook delicious Chinese food.
Staffing Qualifications and Details Our staff are all well chosen and well trained. We support staff to provide the best care, and have a low staff turnover as a result.
Associated Complexes Our dual used hospital levels has 47-50 beds.
What's included in your fees and what's not Details available in our brochure on request.
Updated: 10 Jul 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
Cantonese Yes Staff member.
Chinese Yes staff members
Chinese dialect Yes staff members
English Yes All staff members.
Fijian Indian Yes
Filipino Yes Staff members.
Hindi Yes Staff member.
Interpreter No Can be arranged.
Korean Yes Staff member.
Malayalam Yes Staff members.
Mandarin Yes Staff member.
Samoan Yes Staff members.
Sri Lankan Yes Staff members.
Thai Yes Staff member.
Tongan Yes Staff members.
Ukranian Yes Staff member.
Updated: 10 Jul 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Communion is available monthly. Priest visits weekly.
Baptist Yes Service monthly and all welcome.
Christian Yes All denominations represented.
Denominations/Faiths represented Yes All denominations represented.
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes Communion provided weekly.
(Other comments) Yes Access to all religious affiliations is available.
Updated: 10 Jul 2019
Distances
Distances
LocationDistanceDetails
Public Transport 0.01 km Bus stop at street corner.
Shops 0.40 km One block away which includesa cinema.
Mall 2.00 km St Lukes and Royal Oak.
Parks 0.50 km Cornwall Park/One Tree Hill.
Library 1.00 km Epsom public library. Also our own library.
Updated: 10 Jul 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes Our staff are trained through this organisation.
National Certificate in Community Support Services (Residential) Yes go through careerforce
National Certificate in Diversional Therapy Yes go through careerforce
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Most of our staff have this certificate.
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Other details Yes N.Z. Association of Gerontology.
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 10 Jul 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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