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St Patrick's Rest Home and Hospital - Care for frail elderly in a residential setting

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St Patrick's Rest Home and Hospital
Rest Home Care
3-7 Wilding Ave
Central Auckland
Postal Address
09 6388258; 096388454
(09) 638 9101
View Email Address
Visit Website
Jenny Liu - 0275140543
David Rankin - 0276027493
Clinical Manager
Chao Geng - 0210301151
Other services
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St Patrick's Home and Hospital


At St Patrick's Home and Hospital we are committed to providing quality care and excellent services.

Our emphasis is on maintaining a strong sense of dignity and independence for all residents to promote their health, wellbeing and quality of life. We treat every person as an individual.

We believe that care and service must be person centred, delivered with compassion, professionalism and empathy in a safe environment that meets individual needs, is culturally sensitive and responsive.

We are fully certified and operate to the highest standard of quality assurance; including benchmarking our work against other care providers.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 6 Mar 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 22
Vacancy Yes
We specialize in personal care with a warm family atmosphere and attention to the individual. We have independent Unit available for single and double room for couple.
Impending vacancy No
Additional Room CostsSome Rooms
Updated: 18 May 2018
We maintain a folder of "Positive Feedback" from our former and current residents/families which is available for perusal.
Updated: 26 Sep 2011
TypeHours Per WeekStatusDetails
Nurse Practitioner Yes Available to visit from Auckland Hospital as required.
Registered Nurse Yes We are required to have 24 hour nursing coverage as a part of our hospital services and, in practice, during the week there may be two or more on duty at any one time.
Healthcare Assistants/Caregivers Yes We have a high coverage of senior nurse assistants and most of our staff are qualified to some degree to provide care to our elderly residents. We pride ourselves on the level of training provided and staff are constantly receiving updates.
Physiotherapist Yes Our physiotherapist is contracted to support the rehabilitation of our residents. We employ a physio-aide Monday to Friday who works under the guidance of the physiotherapist.
Occupational Therapist No We contract a qualified occupational therapist when required.
Own Social Worker Yes We have access to the ADHB Care Team social workers for all residents and work with them to ensure residents receive an appropriate level of care.
Activities Co-ordinator Yes We employ an activities co-ordinator who works with our residents Monday to Friday. She also arranges outings in our van and co-ordinates entertainment from outside.
Hairdresser Yes Our hairdresser comes weekly to manage the hair of the residents for a very reasonable price.
Podiatrist Yes The podiatrist comes six weekly. Senior staff are able to manage basic toe nail cutting and the podiatrist does the more difficult nails, diabetic nails and others on request.
Dietitian Yes We contract a dietician to oversee our menus and those residents with specific dietry requirements.
Accredited Visitors Yes Vya is our residents' advocate who comes to visi weekly. We also have volunteers from Baradene College and Auckalnd Grammar School and an English Language School. These people help with activities for residents.
Kaumatua Negotiable As required
Chaplain/Spiritual Advisor Yes A Catholic priest conducts a weekly mass. Our contracted chaplain (an Anglican priest) comes weekly (Friday morning). A baptist minister comes for a service on a monthly basis. Further or more frequent visits can be made if required.
Other Personnel Yes We have our own contracted doctor, Dr. Roderick Mulgan, who comes on Wednesdays to see anyone who is unwell. He is also available when requested. We also have a close relationship with the Auckland District Health Board CARE team.
Updated: 17 Dec 2013
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Our staff are kind and professional in their management of the dying patient. We have received many complements from families in our manangement of their loved ones at the end of their lives.
Gastronomy/Nasogastric Management Yes We are able to manage this care at St. Patrick's. Senior staff have had the training to undertake this care.
IV Antibiotic Capability Yes We are able to manage this service at St. Patrick's and staff are trained in its delivery.
Oxygen Management Yes We have oxygen therapy at St. Patrick's and staff are trained in its use.
Surgical Followup Yes We manage surgical follow up and rehabilitation on request or when one of our residents has had surgery. We regularly take residents for rehabilitation following surgical treatment.
Wound Care Yes Our senior staff have developed a great expertise in healing wounds that others have found slow to heal. We manage wound care as a part of our core care.
Diabetic Care Yes All staff receive training in the management of diabetes. This is overseen by our registered nurses.
Continence Advisor Yes We use the continence advisor from our pad provider. All senior staff have reveived full training in the management of incontinence and we provide all residents who require pads according to their need.
Infection Control Yes St. Patrick's belongs to a bench marking group to compare our management of infections with approximately 20 other facilities around New Zealand. We have an excellent and embedded programme to manage infections.
Stomal Therapist Yes All staff have received training in stoma management.
Stroke Rehabilitation Yes With the oversight of registered nurses and management, and the input of our physiotherapist team, we are able to cater for the management of residents who have had a stroke.
Specialised Dementia Care Yes We are not a dementia unit but do cater for a number of people with early dementia and staff are trained in the care of these residents.
Gerontological Care Yes We provide a homely and comfortable environment for our aged frail residents under the guidance of our GP and the Auckland Geronotology Dept. This includes residents who have dementia but who do not require a specialised dementia unit for their care.
Clinical Manager Yes Our Clinical Manager has been with us for the last four and a half years. She works alongside the Manager and doctor to provide sound assessment and management of residents' clinical needs.
Updated: 17 Dec 2013
Under 65 yrs with Disability Yes Able to provide 24/7 care.
Day Care Yes We can provide day care for anyone who needs it. This includes meals and outings. This can often be a good introduction to residential care when this becomes needed.
Rooms (Single) Yes We have 2 single rooms in the resthome, 5 motel type units and 4 large single/double rooms in "Grandma's Cottage" a former owners house attached to the rest home with lift access. Several of the units and cottage rooms are suitable for couples.
Rooms (Shared) Yes We have rooms at St. Patrick's that can be used by two people if required.
Rooms (Suit Couple) Yes One of the units and three of the rooms in "Grandma's Cottage are large and well suited for couples.
Ensuite Yes All but two of our rest home rooms have en-suites.
May Bring Own Furniture Yes We encourage our residents to have their own furnture to help personalise their rooms.
Alcohol Permitted Yes We have a monthly happy hour with entertainment. Alcohol is offered as one of the drink choices at this time. Residents can also have their own alcohol which is kept in a locked area, if their doctor agrees.
Pets In Residence Yes We have "Patrick" our facility burman cat and several residents have brought their own cats.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room No St. Patrick's has thermostatically controlled underfloor heating.
Maori Kaupapa Yes Can be made available if requested.
Residents Committee Yes Our residents have a meeting every month. The occupational therapist takes the minutes which are passed to management for any action or review. Feedback is given at the next meeting.
Family Committee Yes Families are encouraged to be fully involved in resthome decisions as they affect their relatives.
Newsletter Yes A monthly newsletter is sent to families, either by post or by email.
Policy for management of challenging behaviour Yes We do not restrain our clients but do have a policy in place. This is a MOH requirement.
Confused Residents Yes The percentage of confused elderly is very small. Appropriate individual care and medical plans are provided on an as required basis.
Lounges/seating areas Yes We have four lounges for residents and a library reading area.
Outings Yes We have two regular van outings a week and usually have at least one other special outing a month. Some residents also go to Communicare each week.
Rural Setting No There are beautiful views of Mt Eden and the Epsom area as St. Patrick's is located in an elevated position.
Smoking Permitted Yes A covered verandah is provided for smokers.
Semi-Secure Yes We have digital locks on the gates. Residents who may wander are prevented from doing so. However, the lower floor is open to a driveway and if residents can manage the lift may be able to get out. Prospective residents are reviewed individually.
Sprinklers Yes St. Patrick's is fully sprinklered and alarmed. The semi-independent rooms are fitted with smoke alarms that are connected to the facility alarm.
Audit report available Yes In April 2016 we had our re-certification audit and only minor issues were identified. Subsequently we were issued with a certificate for three years, expiry April 2016.
Updated: 17 Dec 2013
Special Features
Special Features
This facility is owner-operated and is situated in a quiet no-exit street. It covers about 2/3 acre in the heart of picturesque Epsom. The grounds are park-like with flowers, native trees and seating in shady spots for our residents. Most of St. Patrick's is purpose built while the original villa remains at the front. We are indeed fortunate to be in the heart of the city yet in such a quiet and peaceful street with all amenities close by.

A variety of accomodation is offered at St. Patrick's. For rest home residents there are five motel-like units and four bedrooms in a former owners house (Grandma's Cottage) for semi-independent living. They fully integrate with the facility and its activities. In addition St. Patirck's has 37 hospital beds for less able residents.

As owner/managers we are dedicated to providing the very best of care and have many testimonials from families of former and current residents. We live within eight minutes of the premises and both work as caregivers/management. All staff are expected to attend regular in-service training sessions to keep updating skills. We often use external educators for more specialised training. The very highest standard of care and cleanliness are expected at all times by management from staff. We are certified to provide rest home and hospital services until April 2016. We have well-developed quality assurance systems with regular audits and monitoring to ensure the very highest of stsndards.
Updated: 17 Dec 2013
Interests & Activities
Interests & Activities
Our activities programme, which is co-ordinated by our occupational therapist, includes all of the following: regular visits from our resident advocate (Vya), Alzheimers Society, housie, board games, breakfast in bed, canine friends, cards, children, religion, Communicare, concerts, craft, entertainers from outside, exercises, games, garden, gardening for those so inclined, happy hour with entertainment, jigsaw, massage, movies, newspaper reading, parties, pastoral care, pianist, quizzes, reading, shopping, sing-a-longs, vegetarian, videos. Truly wonderful!!

Activities are available most days of the week but not all residents are able to participate at this level. No resident is excluded and everyone is catered for to suit their needs.

Entertainment in the form of piano and piano accordion is provided on a regular weekly basis. Our happy hour with nibbles, drinks and entertainment is held on the last Friday of the month at 3:30 p.m. to which we welcome the inclusion of resident family members.

We do endeavour to get our residents off the property from time to time. We have our own 11 passenger minivan which takes regular Thursday and Friday trips. These are a real highlight. We also attempt to visit the movies (The Lido cinema is one block over.), and other places of interest such as SnowPlanet, Butterfly Creek, the beach, St. Lukes mall and outside concerts.
Updated: 27 Sep 2011
Additional Information
Additional Information
Details re Meals All meals are homecooked on the premises by professional chefs who have worked in rest homes and hospitals for many years. We have a four week rotating menu and special diets are catered for.
Staffing Details Our staff are all well chosen and well trained. We support staff to provide the best care, and have a low staff turnover as a result. We also have had no external complaint investigations as a result!
Associated Complexes Our hospital has 37 beds.
Fees Details/Fees Do Not Include Details available in our brochure on request.
Updated: 27 Sep 2011
Languages Spoken
Languages Spoken
Cantonese Yes Staff member.
Chinese Yes
Chinese dialect Yes
English Yes All staff members.
Fijian Indian Yes
Filipino Yes Staff members.
Hindi Yes Staff member.
Interpreter No Can be arranged.
Korean Yes Staff member.
Malayalam Yes Staff members.
Mandarin Yes Staff member.
Samoan Yes Staff members.
Sri Lankan Yes Staff members.
Thai Yes Staff member.
Tongan Yes Staff members.
Ukranian Yes Staff member.
Updated: 17 Dec 2013
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Communion is available monthly. Priest visits weekly.
Baptist Yes Service monthly and all welcome.
Christian Yes All denominations represented.
Denominations/Faiths represented Yes All denominations represented.
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes Communion provided weekly.
(Other comments) Yes Access to all religious affiliations is available.
Updated: 27 Sep 2011
Public Transport 0.01 km Bus stop at street corner.
Shops 0.40 km One block away which includesa cinema.
Mall 2.00 km St Lukes and Royal Oak.
Parks 0.50 km Cornwall Park/One Tree Hill.
Library 1.00 km Epsom public library. Also our own library.
Updated: 26 Sep 2011
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes Our staff are trained through this organisation.
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Most of our staff have this certificate.
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Other details Yes N.Z. Association of Gerontology.
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 27 Sep 2011