Hospital Care
Liston Heights Rest Home and Hospital, Taupo - Liston & Tauhara Wing
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Liston Heights Rest Home and Hospital is a continuing care facility providing a range of care options depending on your needs.
Our rest home wings include studio units that help maximise privacy and independence while offering security and nursing supervision if required. There are sunny, peaceful places to sit outside in the attractive gardens and with wonderful views over Lake Taupo to Mount Ruapehu, there's always something to see. Liston Heights is part of an active retirement community with Liston Heights Retirement Village right next door. Liston Heights is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care. As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers. For more information, please visit the Bupa link below. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 19 Liston Ave View Map |
| City/Town | Taupo 3330 |
| District Health Board Area | Lakes |
| Phone | (07) 378 2666 |
| Fax | (07) 377 2169 |
| Mobile | 0274 917 648 |
| Manager | Janet Lester (Phone: (07) 378 2666) |
| Owner | Bupa Care Services (Phone: 0800 60 80 99) |
| Website | http://www.bupa.co.nz/Rest-Homes-and-Hos... |
| Updated: 27 Mar 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 10 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 32 |
| Updated: 14 Mar 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | On duty at all times |
| Enrolled Nurse | 100 | Yes | Throughout the Facility |
| Physiotherapist | 10 | Yes | On Site Physiotherapist and assistnat for facility |
| Occupational Therapist | Negotiable | available for advice through Bupa Care Services | |
| Own Social Worker | Yes | Bupa Care Services have own Social Worker who liaises with other health professionals during the placement of a resident and will work with other residents if required. | |
| Activities Co-ordinator | Yes | Full Time staff member and two part time activities assistants. | |
| Hairdresser | 16 | Yes | Hairdresser has her own room on site - available 5 days per week by appointment |
| Podiatrist | Yes | as required | |
| Dietitian | Yes | Bupa Care Services have their own Dietitian. | |
| Accredited Visitors | Yes | Age concern visit clients regularly | |
| Kaumatua | Yes | Liston Heights will take guidance from whanau members when required. | |
| Chaplain/Spiritual Advisor | Yes | Liston Heights will take guidance from the resident and or family members when required. | |
| Other Personnel | Yes | We have a group of Volunteers who are organised by the Activities department. The volunteers play a large part in our community for their services that they provide to residents. | |
| Updated: 22 Sep 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Oxygen Management | Yes | |
| Surgical Followup | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | |
| Infection Control | Yes | |
| Stomal Therapist | No | However we have nurses available with Stomal training. |
| Specialist Palliative Care | Yes | |
| Palliative Care | Yes | |
| Psychiatric Care | Yes | |
| Stroke Rehabilitation | Yes | |
| Tracheotomy Care | No | nurses available with training. |
| Dialysis | No | training available when required |
| Specialised Dementia Care | Yes | |
| Gerontological Care | Yes | |
| Clinical Manager | Yes | |
| Psychologist | No | can be accessed when required |
| Psychiatrist | No | However we can access this service as required |
| Other Post Graduate Specialities | Yes | We offer studies to all staff members |
| Updated: 24 May 2010 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | |
| Carer Support/Respite Care Booking Facility | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Palliative Care Contract | Yes | |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Suit Couple) | Yes | |
| Ensuite | Yes | Over half of the rooms have ensuites. |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | |
| Maori Kaupapa | Yes | |
| Residents Committee | No | however have regular resident meetings |
| Family Committee | No | however have regular support meetings for family/whanau |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | Skilled Staff able for assessment and management |
| Lounges/seating areas | Yes | |
| Outings | Yes | |
| Smoking Permitted | Yes | |
| Semi-Secure | Yes | |
| Sprinklers | Yes | |
| Updated: 15 Feb 2010 | ||
| You can be sure of companionship, comfort and security at Liston Heights. It's a happy, friendly place with a strong community spirit and a reputation for skilled compassionate care. If you join us, we know you will soon make new friends and feel right at home.
Liston Heights provides a full range of services from independent units though to services for those who have more complex needs. |
| Updated: 10 Jul 2009 |
|
Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Blind Foundation, Board games, Bowls, Breakfast in bed, Cards, Care and Craft, Church, Classical Music, Concerts, Craft, Entertainers, Exercises, Games, Gardening, Golf, Housie, Jigsaw, Library, Minibus, Movies, Music, Newspaper reading, Organ, Parkinson's Society, Petanque, Pianist, Reading, Roses, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Videos |
| Updated: 10 Jul 2009 |
| Topic | Details | |
|---|---|---|
| Details re Meals | You will love mealtimes at Liston Heights. Meals are prepared, fresh each day on the premises. We make sure meals are nutritious, varied and plentiful. Menus are supervised by a dietician and we are happy to cater for special diets. We serve breakfast, dinner and tea as well as morning and afternoon teas (home baking!) and supper. Residents are welcome to have breakfast in their room if preferred. And we'll make you a cuppa any time, day or night. | |
| Staffing Details | We have a very dedicated team of staff at Liston Heights and we pride ourselves as being professional, caring and honest. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. | |
| Fees Details/Fees Do Not Include | Please contact Administration and ask tospeak to the Manager for further details | |
| Updated: 10 Jul 2009 | ||
| Language | Status | Details |
|---|---|---|
| Cook Island | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Maori - Te Reo | Yes | |
| Samoan | Yes | |
| Tokelauan | Yes | |
| Updated: 10 Jul 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Once fortnightly conducted on site |
| Presbyterian | Yes | fortnightly services held on site |
| Roman Catholic | Yes | weekly visits for communion available |
| Updated: 15 Feb 2010 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 km | Public Bus stops right outside front entrance |
| Shops | 1.50 km | Hilltop Shops - Fish & Chip Shop/Dairy/Restaurant/Beauty Salon/Electrical Shop |
| Mall | 4.00 km | Town Centre - Full range of shopping |
| Parks | 2.00 km | Botanical Gardens and Hilltop Play Ground |
| Library | 4.00 km | Library Books delivered fortnightly via the Library Bus to allow you to choose your own books or Weekly Bus Trip to Library |
| Updated: 15 Feb 2010 | ||
| Credential | Status | Details |
|---|---|---|
| Registered Retirement Village | Yes | |
| RVA (Retirement Villages Association of New Zealand (Inc)) | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | |
| Other details | No | Certification gained in 2007 |
| Updated: 22 Sep 2011 | ||