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Search Results for "private care nz"

Home & community
Can I go to the public hospital if I'm unwell?

You can go to a public hospital if you are seriously unwell, and it is an emergency. For all other times you need to be referred by a health professional, usually your doctor. If it’s an emergency phone 111 and ask for an ambulance. If you’re near the hospital and...

Health & wellbeing
How can I stay safe and healthy over summer?

When the long, sunny days of summer roll in, it’s important to stay mindful of your health. While the season is filled with opportunities for enjoying the warm weather, it’s worth being aware that the heat can present certain risks, particularly for older adults. Read on to discover some practical...

Health & wellbeing
Why should I worry about my teeth?

As you age , it becomes even more important to take good care of y our teeth. T aking care of your teeth and gums isn’t just about avoiding tooth loss - it's also a key part of maintaining good overall health. R esearch has suggested that the different parts...

How the system works
How do I make a complaint about a retirement village?

It is important for retirement village residents to know they have the right to make a complaint. Every retirement village operator in New Zealand is required to have a complaint policy that follows the Retirement Villages Code of Practice. This policy should be accessible to residents and potential residents in...

Retirement villages
What to weigh-up if considering a retirement village?

Before you get your heart set on any particular village or unit, take your time to look around and gather as much information as you can. Talk to friends who've already done their research or who have moved into a village themselves. Explore all your options, and make sure you...

Hard to talk about?
What is elder abuse?

What is elder abuse? I'm worried about what's going on at my friend's place. What can be done? We know it’s hard to ask for help, regardless of whether you’re the person being treated in this way, the person behaving in this way or someone who is concerned about a...

Financial & legal issues
How do I start the process of assisted dying?

The End of Life Choice Act 2019 came into law in New Zealand on 7 November 2021. From that date, those over 18 who experience unbearable suffering from a terminal illness can legally ask for medical assistance to end their lives. The legislation sets tight controls on who can avail...

Home & community
Where can I get some help with maintenance of my property?

Some Age Concerns have lists of trusted local home maintenance and tradespeople, so enquire there. Sometimes a recommendation from a friend is a perfect solution, especially for the smaller, less costly jobs. Websites such as New Zealand based Builderscrack and others that are overseas based, offer a matching service where...

Financial & legal issues
Can I get help paying for health costs?

If you are over 65, you may be able to get help with paying health-related costs. Most GPs belong to a Primary Health Organisation (PHO). These are bulk funded to look after the health of the people who are enrolled with their service. Most New Zealanders are enrolled. You generally...

Home & community
The benefits of using the patient portal

A patient portal allows you to see your own health information. It is accessed via a secure website. While not yet available at all practices you can enquire about it. You can generally join up via your health care providers website or enquire about it when you next visit. It...

How the system works
How do I complain about the cost of a service?

Complaints about costs of services can be taken to the Disputes Tribunal (formerly known as Small Claims Tribunal). The Disputes Tribunal usually has the same phone number as the District Court. Find out more about the Disputes Tribunal here. If possible, talk to your residential care provider or Health New...

Residential care
Why do rest homes belong to a professional organisation?

Choosing a residential care facility (like a care or rest home) that is a member of a formal organisation, such as the Aged Care Association (ACA) , assures you that the rest home meets high standards of care and service. The ACA is a national organisation that represents nearly all...

Financial & legal issues
Is it worthwhile creating a family trust these days?

IMPORTANT – Always obtain skilled professional advice regarding this topic. Often this question is asked with the thought that residential care fees might be avoided by setting up a family trust, and a subsidy obtained, if care is needed in the future. Family trusts set up with this purpose have...

Residential care
My chosen rest home hasn't got any vacancies. What can I do?

You can contact the home and ask to go on a waiting list. Start to build a rapport with the home and if possible, give some reasons for why this is your first choice of home. In the meantime, make alternative arrangements with a care home elsewhere. You can move...

Hard to talk about?
How can we help mum settle into her new rest home?

Moving into a care home requires a lot of major lifestyle adjustments. While everyone deals with change differently family members may be able to utilise the suggestions below to assist with this adjustment process. All mayor changes we make in life have some positive aspects and some less so. Remember...

Retirement villages
What is a serviced apartment?

A serviced apartment is a common retirement village option which provides certain services to people who are paying privately for these services. Commonly these people are reasonably independent. Services range from meals and cleaning services to, in some cases, high-end services such as a personal chef and chauffeur. High levels...

Residential care
How can I gain entry to a rest home or hospital?

Entry to residential care is managed by a process known as Needs Assessment 1) To begin this process you either need to talk to your doctor about the issues that you are having or you can contact the agency responsible for managing assessments (known as NASC or sometimes Care Co-ordination)...

Glossary & checklists
Need support at home - use the CHECKLIST

Letting someone into your home to support you can feel daunting. Use this list to help navigate the process. BEING PREPARED ⇒ Have you thought about what’s going to make life easier? Do you need help with housework, your personal care or something else? ⇒ What support can your friends...

Home & community
How can I stay as independent as possible?

While there are many factors that help us stay independent one of the biggest is having meaningful relationships. These relationships include people, pets and places. Meaningful relationships keep us in a good mental space so that we can do all the other things that help us maintain our independence. Since...

Equipment & technology
I can’t afford the internet. Is there free access anywhere?

For many New Zealanders, there is a significant cost barrier to accessing the internet. It is estimated that approximately 130,320 homes across New Zealand don’t have an internet connection. Skinny Jump: Skinny Jump is an initiative by the Spark Foundation that provides subsidised broadband services to eligible New Zealanders who...

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