Ngā paerewa Health and disability services standard | Ministry of Health NZ
Are health hubs replacing GP surgeries?
Our community health services were quite fragmented in the past, with GP services scattered around the community. In order to create a more integrated service, meet increasing demand, manage resources well and to utilise new innovation and technology then things needed to be done differently. Over recent years many health...
Equity - Health Literacy NZ and Health Navigator NZ, 2020
Where can I find Ministry of Health (MOH) care home audits?
Audit reports are available at: https://www.health.govt.nz/your-health/certified-providers/aged-care A full list of certified rest home (care home) providers in New Zealand can also be downloaded.
Maximising the health of our older patients: Professor Ngaire Kerse
Meet New Zealand's Aged Care Commissioner
Message from Carolyn Cooper, Aged Care Commissioner : Kia ora, I’m Carolyn Cooper, the Aged Care Commissioner for Aotearoa New Zealand. This is a new role created (in 2022) to help monitor the delivery of great quality of care and quality of life for older people. We all have the...
What can I do to increase my appetite?
There are many reasons why older people's appetite decrease; cooking for one, ill-fitting dentures, difficulty shopping, finances, and some medications are all factors that could leave them without much of an appetite. However, usually losing your appetite is a symptom of something else. If you are worried about yourself, or...
Agesim: why it’s time to retire the word ‘retire’
The term ‘retire’ was a word developed in the 16 th century – so why are we still using it? Consult a dictionary for the word retire and you’ll find the following ageist definitions: to withdraw to retreat to stop working because of old age or ill health to cease...
What is acuity?
In simple terms, ‘acuity’ is a measure of how unwell a person is and how much care they need. In the world of healthcare, ‘acuity’ refers to the intensity and severity of a resident’s care needs – including illness, injuries, and other health issues. Acuity helps healthcare providers assess how...
What does the withdrawal of the copper wire network mean?
With the roll-out of the fibre network across New Zealand, the copper wire network is being phased out. This means that traditional landline and broadband internet services (namely ADSL and VDSL) will soon be unusable. As well as the withdrawal of the copper line, Spark is also phasing out the...
Should I get a bowel screening?
Bowel cancer is the second most common cancer in New Zealand and the fourth most common cause of cancer death. It is estimated that around 3,000 new cases of bowel cancer are diagnosed each year in New Zealand, and more than 1,200 people die from the disease. The risk of...
What is the Aged Residential Care contract?
The Age Related Residential Care contract (often referred to as the ARC or ARRC agreement) is actually one of two agreements between health funders and contracted providers of residential care services. These agreements define the national standards for the delivery of services in residential care facilities in New Zealand. These...
What is respite care or short stay care?
Respite care, also known as short-term support or short-stay care, is a temporary care service designed to give full-time carers a break from their usual responsibilities. It also provides benefits to the person being cared for. Your carer needs time out for themselves. No matter how capable you feel they...
I'm not happy. Can I transfer to a different rest home?
Remember, a care home (rest home) is your home: just like any home you live in, you can choose to move if you wish. To start the process of moving, contact your local Needs Assessment Coordination Service (NASC) to let them know you want to transfer. They may do another...
Is a care suite different to a serviced apartment?
A care suite is a hybrid-type option that combines a village offering (meaning it requires an upfront ‘purchase’ price) and support at a higher level of care as certified by Manatū Hauora Ministry of Health and governed by the Age Related Residential Care (ARRC) Agreement. They may also be referred...
I visit the doctor regularly. Can I get subsidised visits?
The High Use Health Card gives a general practice a higher government subsidy for patients with high health needs. To be eligible for this card, the patient needs to have visited their enrolled health service 12 or more times in one year. These visits must be related to an ongoing...
Do I need an assessment to access respite care?
While you may pay privately for respite care, an interRAI assessment is required if you wish to access subsidised respite care in New Zealand. This assessment is conducted by trained health professionals and is usually organised through your local NASC or older person’s service. The assessment identifies the level of...
Find information about getting older
We pride ourselves on being the most trusted online resource for older people and those supporting them to find the information they need to navigate the ageing journey. Yet, we also understand that not everyone wants to, or is able to, access the internet. This is why The Eldernet Group...
What is carer support?
This payment is designed to support full-time carers. It can provide reimbursement of some of the costs of engaging a support person to care and support you or allow for purchases which will support your carer in their role. A full-time carer is defined as someone who provides more than...
How far in advance can I book respite care?
Whether advance bookings are offered or not often depends on the availability of care home beds in your region. Where there are no or few dedicated respite care beds in a region bookings may only be able to be made when a vacancy becomes available. This makes long term planning...
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