What is a premium room?
A premium room (or a room that has premium accommodation charges) is a room that has features that are NOT required under the Age Related Residential Care Agreement (ARRC) (i.e., they are over and above the standard features and services). Important: Those who pay for premium accommodation do not get...
What is the Maximum Contribution?
Everyone in a certified and contracted care home is required to pay for their accommodation and services. If you have little to no assets the government uses your NZ Super to pay for your care. If you have assets and/or income over the required thresholds, you are required to contribute/pay...
What home help can I get? Who pays?
The type of home help you can get and who pays for it depends on whether you want or need subsidised services (in which case your eligibility is determined by an assessment) or whether you will self pay. Typically home support services include assistance with your personal and, possibly your...
I can’t afford the internet. Is there free access anywhere?
For many New Zealanders, there is a significant cost barrier to accessing the internet. It is estimated that approximately 130,320 homes across New Zealand don’t have an internet connection. Skinny Jump: Skinny Jump is an initiative by the Spark Foundation that provides subsidised broadband services to eligible New Zealanders who...
What is D3 level of care?
Levels of care are essentially types of residential care in New Zealand for older adults. D3 is an older term that may still be used in parts of the South Island to refer to dementia level of care. Currently there are four ‘levels of care’ in NZ. They are Rest...
What is D6 level of care?
Levels of care are essentially types of residential care in New Zealand for older adults. D6 is an older term that may still be used in parts of the South Island to refer to Psychogeriatric Specialist Hospital level of care. Currently there are four ‘levels of care’ in NZ. They...
What is Hospital Care in New Zealand?
Hospital care (Aged Residential Care) is provided for those who have a significant disability and medical concerns. Most require the assistance of two people to move about. This type of hospital care is different to services provided at New Zealand's public hospitals. Find hospital level of care for older people...
Home help - when it's time to act
If a health or disability issue is making it hard for you to stay living at home, help is available. Life is full of times of transition where we move from one stage to another. Managing these is not always easy. One such transition can come when a health or...
At what age am I eligible for a Retirement Village?
The age that you need to be to enter a Retirement Village in New Zealand varies by village. Some villages may allow residents to enter at 55 while others commonly have a minimum entry age of between 65 and 75. Find out more on retirementvillages.co.nz - we have every village...
What is the Deferred Management Fee (DMF)?
The DMF is an amount you pay when you leave a village, rather than when you join. The figure is defined in your contract. The deferred management fee is a delayed (and deducted) payment you (or your estate) make on exiting the village. It is to cover the cost of...
I feel invisible now I'm older. What can be done?
Knowledge is power. Recharge your power bank, be informed and take control of your situation. We have a number of videos on our site about ageism that you might find encouraging. Alternatively, call the friendly team at Eldernet on 0800 162 706 or team@eldernet.co.nz.
What does it mean to have dignity at end of life?
End of life care is an important service in New Zealand. Reaching out early on for help allows care specialists to better understand your needs and respond suitably. When we or someone close to us is dying, we want to know this can be done peacefully, comfortably and with dignity....
What does a hospice do?
In New Zealand hospice staff and their associated palliative care and volunteer teams are skilled at helping you manage your end of life care. Hospice often provide inpatient services for respite, symptom and pain management, or support if their care cannot be provided elsewhere. At the end of life, some...
How are rest homes different to retirement villages?
Rest homes and retirement villages are terms that are often used incorrectly and interchangeably which causes confusion. Not only do they serve different purposes they are governed by different legislation and regulations. To many people, the word rest home includes ANY facility where older people live and where they can...
Leaving a retirement village
LEAVING THE VILLAGE It is important when you ENTER a retirement village in New Zealand that you know what to expect when you LEAVE a village: Do you understand what the Deferred Management Fee (DMF) is and how this will influence the amount you receive once you sell your home?...
World Elder Abuse Awareness Day
World Elder Abuse Awareness Day The World Elder Abuse Awareness Day (WEAAD) happens each year on June 15th. It was officially recognized by the United Nations General Assembly in its resolution 66/127 , December 2011, following a request by the International Network for the Prevention of Elder Abuse (INPEA), who...
What is premium accommodation or a premium bed?
Premium accommodation is that which is over and above the ARRC agreement requirements so is not a standard room. It attracts additional daily costs of $5 to $100 plus. These services may include fixed features (such as an ensuite, tea/coffee making area or a view for example) and/or features associated...
Introduction to definitions, key terms and concepts
Every sector, industry, organisation or group seems to have its own jargon and while it operates as a short cut for those ‘in the know’ its hard for others to understand. Eldernet help to demystify the language and concepts commonly referred to in New Zealand so you can quickly ‘come...
What are the costs of entering a village?
Depending on where you want to live in New Zealand, the cost of ‘buying’ into a village can vary greatly – some units can be priced in the $100,000s while others are in multi-millions. This ‘purchase’ price is known as the Capital Contribution Every retirement village unit listed on retirementvillages.co.nz...
What is the best village to choose?
With more than 400 Retirement Villages in New Zealand, there is plenty of choice when it comes to where to live. Villages vary greatly – in size, location, on-site offerings, ownership, philosophy and of course price – so it comes down to choosing the village that best suits your needs....
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