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Search Results for "healthcare nz"

Home & community
How often should I have a health check?

Opinions vary as to how often you should have these but once a year is a common standard for older people. Those who keep well are obviously not going to need to see their health advisor as often as someone who has more complex health needs, so the first step...

Financial & legal issues
Can I get help paying for health costs?

If you are over 65, you may be able to get help with paying health-related costs. Most GPs belong to a Primary Health Organisation (PHO). These are bulk funded to look after the health of the people who are enrolled with their service. Most New Zealanders are enrolled. You generally...

How the system works
How do I make a complaint about a serious incident?

All consumers receiving a health and/or disability service in New Zealand are protected by The Code of Health and Disability Services Consumers’ Rights. You can read a summary of the code here. If you have concerns about how a rest home, hospital or health or disability service is run or...

Home & community
The benefits of using the patient portal

A patient portal allows you to see your own health information. It is accessed via a secure website. While not yet available at all practices you can enquire about it. You can generally join up via your health care providers website or enquire about it when you next visit. It...

How the system works
How to make a complaint about a service you're getting

If you have concerns about how a health or disability service is run or the services you are getting, you can make a complaint. Complaints are an important way for a service to improve and you should never feel bad about making one. Different services have different processes you must...

How the system works
How do I make a complaint about aged residential care?

If you have concerns about how a rest home or other aged residential care facility is run, or are unhappy with the services you are receiving, you have the right to complain. The process to make a complaint is as follows: Discuss your concerns with the manager Talk to the...

Residential care
Where can I find a rest home or care home vacancy list?

On Eldernet Residential Care, the vacancies of care homes across the country are updated every Monday to Friday (excluding public holidays), so you can be sure the information provided is up-to-date. Find vacancies in your region here: www.eldernet.co.nz/vacancies

Residential care
10 steps to finding the best care home for you

1. Get an assessment (unless you are fully private paying)- know what level of care you need Your assessment will have indicated your eligibility for care. Make sure you know what level of care you need. In New Zealand the interRAI assessment is used to determine your needs. 2. Find...

Residential care
Can't find a standard rest home room? The 10km rule helps

If your preferred care home only has a premium room available that attracts extra fees and you can’t or don’t want to pay these the following applies: if a standard room is vacant at another home within a 10 km radius you may have to go there; if you are...

Hard to talk about?
Dementia care - what does the carer need to do?

A recent assessment shows that my relative who I care for now needs to go to a dementia care home. What about me? What do I need to do? As you are the carer it is likely you will have been aware of the changes for your relative over time....

Residential care
Financial means assessment - income & asset testing

There’s a lot to get your head around when it comes to how much of your care home fees you have to pay yourself and for how long. The rules and regulations governing this include means assessments and asset tests. You are responsible for paying for, or contributing towards, your...

Residential care
I live in a rest home. Is this the end of my sex life?

The short answer is: not necessarily. The reality is we are all sexual beings, and many people wish to continue an active sex life into their older age. It may be that you currently have a partner and you are facing separation due to the need for residential care, perhaps...

Financial & legal issues
What is an Advance Care plan and an Advance Directive?

Advance care plans and advance directives sound similar, and they are related, but they’re not quite the same thing. An Advance Care Plan is a way to start a conversation with those closest to you, those who hold your EPA, and your GP about your values, goals, and what your...

Home & community
How can I stay as independent as possible?

While there are many factors that help us stay independent one of the biggest is having meaningful relationships. These relationships include people, pets and places. Meaningful relationships keep us in a good mental space so that we can do all the other things that help us maintain our independence. Since...

Residential care
What is a premium room?

A premium room (or a room that has premium accommodation charges) is a room that has features that are NOT required under the Age Related Residential Care Agreement (ARRC) (i.e., they are over and above the standard features and services). Those who pay for premium accommodation do not get a...

Residential care
What is the Maximum Contribution?

Everyone in a certified and contracted care home is required to pay for their accommodation and services. If you have little to no assets the government uses your NZ Super to pay for your care. If you have assets and/or income over the required thresholds, you are required to contribute/pay...

Home & community
What home help can I get? Who pays?

The type of home help you can get and who pays for it depends on whether you want or need subsidised services (in which case your eligibility is determined by an assessment) or whether you will self pay. Typically home support services include assistance with your personal and, possibly your...

Equipment & technology
I can’t afford the internet. Is there free access anywhere?

For many New Zealanders, there is a significant cost barrier to accessing the internet. It is estimated that approximately 130,320 homes across New Zealand don’t have an internet connection. Skinny Jump: Skinny Jump is an initiative by the Spark Foundation that provides subsidised broadband services to eligible New Zealanders who...

Residential care
What is D6 level of care?

Levels of care are essentially types of residential care in New Zealand for older adults. D6 is an older term that may still be used in parts of the South Island to refer to Psychogeriatric Specialist Hospital level of care. This level of care is designed for people with a...

Home & community
Home help - when it's time to act

If a health or disability issue is making it hard for you to stay living at home, help is available. Life is full of times of transition where we move from one stage to another. Managing these is not always easy. One such transition can come when a health or...

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