Meet New Zealand's Aged Care Commissioner
Message from Carolyn Cooper, Aged Care Commissioner : Kia ora, I’m Carolyn Cooper, the Aged Care Commissioner for Aotearoa New Zealand. This is a new role created (in 2022) to help monitor the delivery of great quality of care and quality of life for older people. We all have the...
Do all retirement villages have care on site?
Not every retirement village in Aotearoa New Zealand offers aged care on site, so it's important to understand exactly what support is available before you make a move. The questions below can help you compare villages and get a feel for the level of care you can expect. What services...
What is respite care or short stay care?
Respite care, also known as short-term support or short-stay care, is a temporary care service designed to give full-time carers a break from their usual responsibilities. It also provides benefits to the person being cared for. Your carer needs time out for themselves. No matter how capable you feel they...
What is a Care Plan?
A Care Plan is something that shows the formal support you will get following an interRAI assessment, along with any assistance from family/whānau, friends, the community and other agencies. It may include services such as: personal care, household/domestic assistance, equipment to make things easier for you and carer support. This...
What are the alternatives to respite care in a care home?
Having respite or short stay care in a care home doesn't suit everyone. The following give you options that you can access either in the community or in your own home. Day or social programmes are a great way of allowing your carer to take a break, while also giving...
What is carer support?
This payment is designed to support full-time carers. It can provide reimbursement of some of the costs of engaging a support person to care and support you or allow for purchases which will support your carer in their role. A full-time carer is defined as someone who provides more than...
Do I need an assessment to access respite care?
While you may pay privately for respite care, an interRAI assessment is required if you wish to access subsidised respite care in New Zealand. This assessment is conducted by trained health professionals and is usually organised through your local NASC or older person’s service. The assessment identifies the level of...
Can I book respite care without advanced notice?
Some care/rest homes in New Zealand may take a respite booking at short notice. They often indicate that they offer this service in their Eldernet listing. Whether or not they can take a short-term respite booking when you need it depends on: the availability of beds (the majority of homes...
I’m a carer – do I really need a break?
No matter how strong and capable a carer is, they need regular time out to recharge their physical and mental batteries. Just like someone with a demanding job is encouraged to take regular leave to ensure they are at the top of their game when they are on the job,...
What is personal care?
Personal care is care provided to older people by a caregiver or home support service related to personal hygiene and care of your body. This may include tasks such as bathing and showering, personal grooming such as washing your hair, cutting nails or shaving, dressing and undressing, and assisting with...
What are shared goals of care in New Zealand?
Shared goals of care in New Zealand refer to a collaborative approach between people, healthcare professionals, and family/whānau, which aims to align their goals and expectations for a person's treatment and care. Shared goals of care outline how providers should approach discussions of care with adults and their whānau. They...
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I trust my family. Do I really need an EPA?
This is a common sentiment and in many situations, families do indeed do the right thing for those who trust them. Life, however, is often complicated by the fact that people don’t always see things the same way and rather than letting family members sort things out amongst themselves, each...
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