Hawthorndale Care Village
At a glance
- Vacancy
- Yes
- Name
- Hawthorndale Care Village
- Category
- Rest Home
- Address
- 621 Tay Street
Hawthorndale
Invercargill 9810 - Postal Address
- Same as above
- Region
- Southland
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Margaret Brown - 03 2168099
- Owner
- Hawthorndale Care Village Limited
Other services
Photos
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Map
The Hawthorndale is due to open on 5th May and we are soooo excited! This is a new model of care allowing residents to live in houses of 6-7 people, living an 'as usual' lifestyle. They will be able to be part of the daily household activities and join in if they can, or sit back and watch the meal prep or smell those aromas of food cooking, all the while stirring up those memories of the past.
The Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert to the Nurses phone in certain points, such as hallways and exit doors (once houses are locked at night), and also to exit doors from the Care Centre
During the day they will be free to walk around the Village and the Care Centre without being able to leave the building. Those not assessed as having dementia are free to leave as desired.
The Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert to the Nurses phone in certain points, such as hallways and exit doors (once houses are locked at night), and also to exit doors from the Care Centre
During the day they will be free to walk around the Village and the Care Centre without being able to leave the building. Those not assessed as having dementia are free to leave as desired.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 24 Mar 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 25 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $25.00/day up to $65.00/day as at 13 Jun 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Unknown |
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Updated: 13 Jun 2025 |
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Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | There are 2 Registered Nurses on duty at all times. They are supported by a Clinical Manager, and they have access to an on-call senior Registered Nurse after normal working hours. | |
| Enrolled Nurse | Yes | Enrolled Nurses provide care to Residents under the supervision of a Registered Nurse. | |
| Healthcare Assistants/Caregivers | Yes | We have House Leads who are senior Hospital Aides and they are supported by 'Runners' to assist in each house | |
| Physiotherapist | Yes | We contract a Physiotherapist who comes one afternoon per week. We employ 2 Physio Aides during the week, who continue with a regular passive programme in our lovely Gym. We have an ACC accredited exercise programme which is well received. | |
| Diversional Therapist | Yes | We have a DT who will encourage residents to leave their houses and go to the Care Centre for social activities. | |
| Activities Co-ordinator | No | We have Activities Assistants who assist the Diversional Therapist to provide a full activities programme. | |
| Hairdresser | Yes | The Hairdresser is available 2 days a week to provide a service to Residents in the beautiful salon, located in the Care Centre. This is a private arrangement and bookings can be made at Reception. | |
| Podiatrist | Yes | The Registered Podiatrist offers a fortnightly service to ensure good foot care. This is a funded service for Residents with diabetes who are seen on a regular basis, however there is a charge for other Residents. Bookings via RN's. | |
| Dietitian | Yes | We have a contracted registered Dietitian who is in contact with Nurses on a monthly basis. She monitors Residents monthly weights and assesses their dietary requirements, as requested by Nursing staff. She supervises any special diets and plans menus which are balanced and nutritious. | |
| Chaplain/Spiritual Advisor | Yes | We have 2 Pastoral Carers and a lovely new chapel within the Care Centre, where daily mass is offered. Interdenominational services are also offered. Informal combined prayer groups meet, or people can sit quietly alone with their thoughts. We are also supported by a team of voluntary Chapel Helpers. | |
| Other Personnel | Yes | Administration staff welcome you into Hawthorndale and provide clerical, administrative support and financial services. | |
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Updated: 31 Mar 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Residents can be prescribed oxygen under the supervision of an RN |
| Bariatric (Care of the very overweight) | No | We are not currently equipped for bariatric care. |
| End of Life/Palliative Care | Yes | Staff are trained to give quality nursing care to patients as they cope with the end stages of life, however by this stage the Resident would most likely have been assessed as hospital level. |
| Wound Care | Yes | The Registered Nurses provide excellent wound care, with the ability to seek advice from the Clinical Manager and the Wound Specialist Nurses from the local DHB. One of our Registered Nurses has completed a Post Grad certificate in Conservative wound debridement. |
| Diabetic Care | Yes | Our nursing staff support our Residents with diabetic needs, and have access to the Diabetes Nurse Specialists at the local DHB when needed. |
| Continence Advice | Yes | We have an in-house Continence advisor but also refer to the DHB Continence Nurse Specialists if further advice needed. |
| Stomal Therapy | Yes | |
| Spinal Injuries Care | No | We don't offer acute care. |
| Infection Control | Yes | We have an Infection Control Nurse Specialist who has extensive knowledge in Infection Control, and we have access to advice from the Infection Control Nurses at our local DHB. |
| Surgical Followup | Yes | We offer privately funded convalescent care if a bed is available. |
| Clinical Management | Yes | Our Clinical Manager works closely with the General Manager to oversee the running of our village. She has an extensive back ground in aged care and deputises for the General Manager in her absence. She also participates in the after hours on call roster, on a rotating basis. |
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Updated: 28 Apr 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We have a bookings calendar and it is best to book ahead. There may be a premium charge depending on the room available. |
| Carer Support | Yes | This involves a top up charge plus there may be a premium charge depending on the room available. Please enquire. |
| Other Short Stay Programme | Yes | Convalescent care is available post surgery however this is self funded. |
| Booking can be made in advance | Yes | It is best to book in advance |
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Updated: 28 Apr 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Room is limited due to light sensors, so this needs discussed with Management first. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | No | There are no double rooms, but couples could be in the same house if manageable. |
| Ensuite | Yes | All house bedrooms have their own toilets with a communal bathroom, however only Premium houses have their own ensuites. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | Jack is our Hawthorndale dog, who comes to work each day with Margaret the Manager. |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | There are heat pumps in each bedroom but Residents can not individually adjust their own heating. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | There is a main lounge in each house where residents can relax or join in with daily chores, and plenty of seating areas in the Care Centre. |
| Cafe | Yes | There is a french styled cafe in the Care Centre where residents can enjoy a cuppa, and a snack. |
| Gay / LGBT IQ Friendly | Yes | |
| Female residents only | No | Houses are mixed |
| Male residents only | No | Houses are mixed |
| Provide End of Life/Palliative Care | Yes | This would usually be provided at Hospital level of care but some houses may be of mixed funding. |
| Palliative Care Contract | Yes | As above |
| Outings | Yes | Keep an eye on the Activities planner |
| Whānau Room | Yes | We have a very comfortable Whanau room available which could accommodate up to 2 family members who may wish to stay as their loved one is dying. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Smoking and vaping is not permitted within any inside areas. |
| Semi-Secure | Yes | The whole facility is fully secure. There are cameras around the outside of the village and the houses. |
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Updated: 28 Apr 2025 |
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Special Features
| The Hawthorndale is due to open on 5th May and we are soooo excited! This is a new model of care allowing residents to live in houses of 6-7 people, living an 'as usual' lifestyle. They will be able to be part of the daily household activities and join in if they can, or sit back and watch the meal prep or smell those aromas of food cooking, all the while stirring up those memories of the past. The Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert to the Nurses phone in certain points, such as hallways and exit doors (once houses are locked at night), and also to exit doors from the Care Centre During the day they will be free to walk around the Village and the Care Centre without being able to leave the building. Those not assessed as having dementia are free to leave as desired. |
|
Updated: 30 Apr 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | Both the General Manager and Clinical Manager are Registered Nurses with many years experience, and we have Registered Nurses, Enrolled Nurses and Carers with varying qualifications. All Carers are encouraged to be doing their Careerforce levels, and House Leads will be senior Carers with Level 3 or 4 qualifications. | |
| Details about meals | Meals will be prepared and cooked in the houses by House Leads, assisted by the Cook if needed. Residents and/or staff, can go to the Care Centre shop each morning and collect their made up food bag, which will include the food for the day in their correct portions, and a recipe. Meals remain under the supervision of the Dietitian, ensuring all nutritional requirements under the Standards are met. | |
| Visitor information | The Village is fully secure and will be automatically locked for 8pm to 8am. If you are a family member, visiting outside of these hours can be discussed. | |
| Recreational opportunities | The Care Centre will be open during the day, which incorporates a Library, Cafe, Shop, Gymnasium, Activities HQ, Hair salon, Movie Theatre and Chapel. The Physio Aides will keep Residents joints well oiled with their exercise programmes and the Diversional Therapist will have a plan for the day. | |
| Internet access | There is WIFI throughout the facility | |
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Updated: 30 Apr 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Salvation Army | Yes | |
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Updated: 11 Mar 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Police checked | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 11 Mar 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.