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Hawthorndale Care Village

At a glance
Vacancy
No
Name
Hawthorndale Care Village
Category
Hospital
Address
621 Tay Street
Hawthorndale
Invercargill 9810
Postal Address
Same as above
Region
Southland
Email
View Email Address
Web
Visit Website
Personnel
Manager
Margaret Brown - 03 2168099
Owner
Hawthorndale Care Village Limited
Other services
Photos
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The Hawthorndale is due to open on 5th May and we are soooo excited! This is a new model of care allowing residents to live in houses of 6-7 people, living an 'as usual' lifestyle. They will be able to be part of the daily household activities and join in if they can, or sit back and watch the meal prep or smell those aromas of food cooking, all the while stirring up those memories of the past.
The Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert to the Nurses phone in certain points, such as hallways and exit doors (once houses are locked at night), and also to exit doors from the Care Centre
During the day they will be free to walk around the Village and the Care Centre without being able to leave the building. Those not assessed as having dementia are free to leave as desired.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 11 Mar 2025

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 47
Vacancy No
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms as at 30 Apr 2025
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown

Updated: 30 Apr 2025

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes There are 2 Registered Nurses on duty at all times. They are supported by a Clinical Manager, and they have access to an on-call senior Registered Nurse after normal working hours.
Enrolled Nurse Yes Enrolled Nurses provide care to Residents under the supervision of a Registered Nurse.
Healthcare Assistants/Caregivers Yes We have House Leads who are senior Hospital Aides and they are supported by 'Runners' to assist in each house
Physiotherapist Yes We contract a Physiotherapist who comes one afternoon per week. We employ 2 Physio Aides during the week, who continue with a regular passive programme in our lovely Gym. We have an ACC accredited exercise programme which is well received.
Diversional Therapist Yes We have a DT who will encourage residents to leave their houses and go to the Care Centre for social activities.
Activities Co-ordinator No We have Activities Assistants who assist the Diversional Therapist to provide a full activities programme.
Hairdresser Yes The Hairdresser is available 2 days a week to provide a service to Residents in the beautiful salon, located in the Care Centre. This is a private arrangement and bookings can be made at Reception.
Podiatrist Yes The Registered Podiatrist offers a fortnightly service to ensure good foot care. This is a funded service for Residents with diabetes who are seen on a regular basis, however there is a charge for other Residents. Bookings via RN's.
Dietitian Yes We have a contracted registered Dietitian who is in contact with Nurses on a monthly basis. She monitors Residents monthly weights and assesses their dietary requirements, as requested by Nursing staff. She supervises any special diets and plans menus which are balanced and nutritious.
Chaplain/Spiritual Advisor Yes Interdenominational services are offered, and we have 2 Pastoral Carers and a beautiful serene chapel, where daily mass is offered at 11am. Informal combined prayer groups meet, or people can sit quietly alone. We are also supported by a team of voluntary Chapel helpers.
Other Personnel Yes Administration staff welcome you into Hawthorndale and provide clerical administrative support and financial services.

Updated: 28 Apr 2025

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Registered staff support and manage long term oxygen therapy, as prescribed, via Oxygen Concentrators.
Gastronomy/Nasogastric Management Yes Registered staff provide support to patients requiring Gastronomy/ Nasogastric management as long as the client meets the criteria set out by the local DHB.
Bariatric (Care of the very overweight) No We are not currently equipped for bariatric care.
Palliative Care (Contracted) Yes Staff are trained to give quality nursing care to patients as they cope with the end stages of life. We work closely with the Hospice, who visit as required.
End of Life/Palliative Care Yes As above
IV Antibiotic Capability Yes Our Registered Nurses work with the local DHB District Nurses to provide this service if necessary.
Dialysis Yes We can support and manage patients with Peritoneal Dialysis. We liaise with the Dialysis Unit in Dunedin.
Wound Care Yes The Registered Nurses provide excellent wound care, with the ability to seek advice from the Clinical Manager and the Wound Specialist Nurses from the local DHB. One of our Registered Nurses has completed a Post Grad certificate in Conservative wound debridement.
Diabetic Care Yes Our nursing staff support our clients with diabetic needs, and have access to the Diabetes Nurse Specialists at the local DHB when needed.
Continence Advice Yes We have an in-house Continence advisor but also refer to the DHB Continence Nurse Specialists if further advice needed.
Stroke Rehabilitation Yes
ACC Rehabilitation Yes We offer ACC funded care, before clients return to the DHB for Rehabilitation.
Tracheotomy Care Yes
Spinal Injuries Care Yes We don't offer acute care.
Infection Control Yes We have an Infection Control Nurse Specialist who has extensive knowledge in Infection Control, and we have access to advice from the Infection Control Nurses at our local DHB.
Surgical Followup Yes We offer privately funded convalescent care if a bed is available.
Clinical Management Yes Our Clinical Manager works closely with the General Manager to oversee the running of our village. She has an extensive back ground in aged care and deputises for the General Manager in her absence. She also participates in the after hours on call roster, on a rotating basis.

Updated: 28 Apr 2025

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes There may also be a premium charge depending on room availability.
Carer Support Yes There is a top up payment required for this, plus there may also be a premium charge- depending on room availability. Please enquire.
High Care Needs Yes
Subsidised Yes We offer respite care funded through NASC, but there may also be a premium charge depending on room availability.
Private Paying Yes
Booking can be made in advance Yes It is advisable to book in advance

Updated: 28 Apr 2025

Features
Features
Feature Status Details
May Bring Own Furniture Yes Room is limited due to light sensors, so this needs discussed with Management first.
Single Rooms Yes
Rooms suitable for a couple No There are no double rooms, but couples could be in the same house if manageable.
Ensuite Yes All house bedrooms have their own toilets with a communal bathroom, however only Premium houses have their own ensuites.
Alcohol Permitted Yes
Pets In Residence Yes Jack is our Hawthorndale dog, who comes to work each day with Margaret the Manager.
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room No There are heat pumps in each bedroom but Residents can not individually adjust their own heating.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes There is a main lounge in each house where residents can relax or join in with daily chores, and plenty of seating areas in the Care Centre.
Cafe Yes There is a french styled cafe in the Care Centre where residents can enjoy a cuppa, and a snack.
Gay / LGBT IQ Friendly Yes
Female residents only No Houses are mixed
Male residents only No Houses are mixed
Provide End of Life/Palliative Care Yes This would usually be provided at Hospital level of care but some houses may be of mixed funding.
Palliative Care Contract Yes As above
Outings Yes Keep an eye on the Activities planner
Whānau Room Yes We have a very comfortable Whanau room available which could accommodate up to 2 family members who may wish to stay as their loved one is dying.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Smoking and vaping is not permitted within any inside areas.
Semi-Secure Yes The whole facility is fully secure. There are cameras around the outside of the village and the houses.

Updated: 30 Apr 2025

Special Features
Special Features
The Hawthorndale is due to open on 5th May and we are soooo excited! This is a new model of care allowing residents to live in houses of 6-7 people, living an 'as usual' lifestyle. They will be able to be part of the daily household activities and join in if they can, or sit back and watch the meal prep or smell those aromas of food cooking, all the while stirring up those memories of the past.
The Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert to the Nurses phone in certain points, such as hallways and exit doors (once houses are locked at night), and also to exit doors from the Care Centre.
During the day they will be free to walk around the Village and the Care Centre without being able to leave the building. Those not assessed as having dementia are free to leave as desired

Updated: 30 Apr 2025

Interests & Activities
Interests & Activities
Activity programme, Bowls, Canine friends, Entertainers, Exercises, Games, Garden, Housie, Jigsaw, Music, Outings, Pianist, Quizzes, Reading, Theatre, Cafe

Updated: 30 Apr 2025


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.