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Hawthorndale Care Village

At a glance
Vacancy
Yes
Name
Hawthorndale Care Village
Category
Dementia
Address
621 Tay Street
Hawthorndale
Invercargill 9810
Postal Address
Same as above
Region
Southland
Email
View Email Address
Web
Visit Website
Personnel
Manager
Margaret Brown - 03 2168099
Owner
Hawthorndale Care Village Limited
Other services
Photos
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The Hawthorndale is due to open on 5th May and we are soooo excited! This is a new model of care allowing residents to live in houses of 6-7 people, living an 'as usual' lifestyle. They will be able to be part of the daily household activities and join in if they can, or sit back and watch the meal prep or smell those aromas of food cooking, all the while stirring up those memories of the past.
The Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert to the Nurses phone in certain points, such as hallways and exit doors (once houses are locked at night), and also to exit doors from the Care Centre
During the day they will be free to walk around the Village and the Care Centre without being able to leave the building. Those not assessed as having dementia are free to leave as desired.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 24 Mar 2025

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 14
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms as at 30 Apr 2025
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown

Updated: 30 Apr 2025

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes There are 2 Registered Nurses on duty at all times. They are supported by a Clinical Manager, and they have access to an on-call senior Registered Nurse after normal working hours. The RNs will receive any necessary alerts to their phones from the bands worn by those assessed as having dementia.
Enrolled Nurse Yes Enrolled Nurses provide care to Residents under the supervision of a Registered Nurse.
Healthcare Assistants/Caregivers Yes We have House Leads who are senior Hospital Aides and they are supported by 'Runners' to assist in each house.
Physiotherapist Yes We contract a Physiotherapist who comes one afternoon per week. We employ 2 Physio Aides during the week, who continue with a regular passive programme in our lovely Gym. We have an ACC accredited exercise programme which is well received.
Diversional Therapist Yes We have a DT who will encourage residents to leave their houses and go to the Care Centre for social activities.
Activities Co-ordinator No We have Activities Assistants who assist the Diversional Therapist to provide a full activities programme
Hairdresser Yes The Hairdresser is available 2 days a week to provide a service to Residents in the beautiful salon, located in the Care Centre. This is a private arrangement and bookings can be made at Reception.
Podiatrist Yes The Registered Podiatrist offers a fortnightly service to ensure good foot care. This is a funded service for Residents with diabetes who are seen on a regular basis, however there is a charge for other Residents. Bookings via RN's.
Dietitian Yes We have a contracted registered Dietitian who is in contact with Nurses on a monthly basis. She monitors Residents monthly weights and assesses their dietary requirements, as requested by Nursing staff. She supervises any special diets and plans menus which are balanced and nutritious.
Chaplain/Spiritual Advisor Yes We have 2 Pastoral Carers and a lovely new chapel within the Care Centre, where daily mass is offered. Interdenominational services are also offered. Informal combined prayer groups meet, or people can sit quietly alone with their thoughts. We are also supported by a team of voluntary Chapel Helpers.
Other Personnel Yes Administration staff welcome you into Hawthorndale and provide clerical, administrative support and financial services.

Updated: 31 Mar 2025

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Registered staff support and manage long term oxygen therapy, as prescribed, via Oxygen Concentrators.
Gastronomy/Nasogastric Management No By this stage the Resident would most likely have been assessed as hospital level.
Bariatric (Care of the very overweight) No We are not currently equipped for bariatric care.
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes Staff are trained to give quality nursing care to patients as they cope with the end stages of life, however by this stage the Resident would most likely have been assessed as hospital level.
Dialysis Yes By this stage the Resident would most likely have been assessed as hospital level.
Wound Care Yes The Registered Nurses provide excellent wound care, with the ability to seek advice from the Clinical Manager and the Wound Specialist Nurses from the local DHB. One of our Registered Nurses has completed a Post Grad certificate in Conservative wound debridement.
Diabetic Care Yes Our nursing staff support our Residents with diabetic needs, and have access to the Diabetes Nurse Specialists at the local DHB when needed.
Continence Advice Yes We have an in-house Continence advisor but also refer to the DHB Continence Nurse Specialists if further advice needed.
Stomal Therapy Yes
ACC Rehabilitation Yes We offer ACC funded care.
Tracheotomy Care Yes
Spinal Injuries Care Yes We don't offer acute care.
Infection Control Yes We have an Infection Control Nurse Specialist who has extensive knowledge in Infection Control, and we have access to advice from the Infection Control Nurses at our local DHB.
Surgical Followup Yes We offer privately funded convalescent care if a bed is available.
Clinical Management Yes Our Clinical Manager works closely with the General Manager to oversee the running of our village. She has an extensive back ground in aged care and deputises for the General Manager in her absence. She also participates in the after hours on call roster, on a rotational basis.

Updated: 30 Apr 2025

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes There may be a premium charge depending on the room available
Carer Support Yes There is a top up fee for this, plus there may be a premium charge depending on the room available Please enquire.
Subsidised Yes If assessed as such by Needs Assessors (NASC).
Private Paying Yes
Booking can be made in advance Yes Bookings are best made ahead.

Updated: 28 Apr 2025

Features
Features
Feature Status Details
May Bring Own Furniture Yes Needs discussed with Management due to layout of room and light sensors
Single Rooms Yes
Connecting Rooms No Not connecting but can be next door or opposite if able to be planned.
Ensuite Yes All Premium house bedrooms have their own ensuites. All Standard house bedrooms have their own toilet and handbasin, with a communal bathroom.
Alcohol Permitted Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes Heat pumps in all bedrooms but Residents cannot adjust their own heating.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes There is a main lounge in each house where residents can relax or join in with daily chores, and plenty of seating areas in the Care Centre.
Cafe Yes There is a cafe in the Care Centre
Gay / LGBT IQ Friendly Yes
Female residents only No Houses will most likely be mixed.
Male residents only No Houses will most likely be mixed.
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes
Whānau Room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Smoking areas are to be discussed with staff.
Semi-Secure Yes The Hawthorndale Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert in certain points such as hallways and exit doors (once houses are locked at night) to the Nurses phone. Also to exit doors from the Care Centre.

Updated: 30 Apr 2025

Special Features
Special Features
The Hawthorndale is due to open on 5th May and we are soooo excited! This is a new model of care allowing residents to live in houses of 6-7 people, living an 'as usual' lifestyle. They will be able to be part of the daily household activities and join in if they can, or sit back and watch the meal prep or smell those aromas of food cooking, all the while stirring up those memories of the past.
The Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert to the Nurses phone in certain points, such as hallways and exit doors (once houses are locked at night), and also to exit doors from the Care Centre
During the day they will be free to walk around the Village and the Care Centre without being able to leave the building.

Updated: 30 Apr 2025

Interests & Activities
Interests & Activities
Activity programme, BBQ, Big print books, Board games, Bowls, Canine friends, Cards, Chapel, Electric beds, Entertainers, Exercises, Games, Gardening, Garden, Happy Hour, Housie, Jigsaw, Library, Movies at Theatre, Outings, Pastoral care, Reading

Updated: 28 Apr 2025

Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
Cook Island Maori Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Māori - Te Reo Yes
Portugesse Yes
Punjabi Yes
Russian Yes
Samoan Yes
Tongan Yes

Updated: 28 Apr 2025

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes

Updated: 24 Mar 2025


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.