Hawthorndale Care Village
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At a glance
- Vacancy
- No
- Name
- Hawthorndale Care Village
- Category
- Dementia
- Address
- 621 Tay Street
Hawthorndale
Invercargill 9810 - Postal Address
- Same as above
- Region
- Southland
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Louise Slocombe - 03 2168099
- Owner
- Hawthorndale Care Village Limited
Other services
Media
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Map
A New Era of Senior Living
Inspired by the world-renowned De Hogeweyk dementia village in the Netherlands, Hawthorndale Care Village offers a secure, familiar environment where Residents live with independence, dignity, and joy — supported by a dedicated, caring team.
Set among beautifully landscaped grounds, the Village encourages connection and activity with garden paths, seating areas, a playground for visiting tamariki, a hāngī pit for community gatherings, and a Men’s Shed for building and storytelling.
At the heart of the Village is our vibrant Care Centre, featuring:
• Café
• Corner Shop
• Library
• Physio Gym
• Activities Centre
• Hairdresser
• Hugo Theatre
• Calvary Chapel
Life here is all about enjoying each day — your way — with the care and companionship you need.
Our Village includes 13 Care Houses, each home to 6–7 Residents. Every house feels like home, complete with a kitchen, lounge, and outdoor spaces for relaxation and connection.
Care House Highlights
• Colour-coded exteriors and letterboxes for easy recognition
• Home-cooked meals prepared in-house to Residents’ tastes
• Every bedroom includes a private toilet and basin, plus an individual heat pump for year-round comfort
• Each house has it’s own laundry facilities for personal clothing, helping maintain a sense of routine and familiarity.
• Open-plan communal areas for shared living and meaningful connection
Our Standard Care Houses feature a shared main bathroom equipped with a toilet, basin, shower, and ceiling hoist — ideal for Residents who prefer a more communal setting and additional support when needed.
Our Premium Care Houses offer an added level of comfort, with each bedroom featuring ceiling to floor windows and its own private ensuite providing greater privacy and convenience while still enjoying the warmth and companionship of shared living spaces.
No matter the level of care — residential, hospital, dementia, palliative, or respite — our approach ensures every Resident lives well, every day.
Inspired by the world-renowned De Hogeweyk dementia village in the Netherlands, Hawthorndale Care Village offers a secure, familiar environment where Residents live with independence, dignity, and joy — supported by a dedicated, caring team.
Set among beautifully landscaped grounds, the Village encourages connection and activity with garden paths, seating areas, a playground for visiting tamariki, a hāngī pit for community gatherings, and a Men’s Shed for building and storytelling.
At the heart of the Village is our vibrant Care Centre, featuring:
• Café
• Corner Shop
• Library
• Physio Gym
• Activities Centre
• Hairdresser
• Hugo Theatre
• Calvary Chapel
Life here is all about enjoying each day — your way — with the care and companionship you need.
Our Village includes 13 Care Houses, each home to 6–7 Residents. Every house feels like home, complete with a kitchen, lounge, and outdoor spaces for relaxation and connection.
Care House Highlights
• Colour-coded exteriors and letterboxes for easy recognition
• Home-cooked meals prepared in-house to Residents’ tastes
• Every bedroom includes a private toilet and basin, plus an individual heat pump for year-round comfort
• Each house has it’s own laundry facilities for personal clothing, helping maintain a sense of routine and familiarity.
• Open-plan communal areas for shared living and meaningful connection
Our Standard Care Houses feature a shared main bathroom equipped with a toilet, basin, shower, and ceiling hoist — ideal for Residents who prefer a more communal setting and additional support when needed.
Our Premium Care Houses offer an added level of comfort, with each bedroom featuring ceiling to floor windows and its own private ensuite providing greater privacy and convenience while still enjoying the warmth and companionship of shared living spaces.
No matter the level of care — residential, hospital, dementia, palliative, or respite — our approach ensures every Resident lives well, every day.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 24 Mar 2025 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 9 |
| Vacancy | No |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $25.00/day up to $65.00/day as at 04 Nov 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 7 Nov 2025 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | There are 2 Registered Nurses on duty at all times. They are supported by a Clinical Manager, and they have access to an on-call senior Registered Nurse after normal working hours. The RNs will receive any necessary alerts to their phones from the bands worn by those assessed as having dementia. | |
| Enrolled Nurse | Yes | Enrolled Nurses provide care to Residents under the supervision of a Registered Nurse. | |
| Healthcare Assistants/Caregivers | Yes | We have House Leads who are senior Hospital Aides and they are supported by 'Runners' to assist in each house. | |
| Physiotherapist | Yes | We contract a Physiotherapist who comes one afternoon per week. We employ 2 Physio Aides during the week, who continue with a regular passive programme in our lovely Gym. We have an ACC accredited exercise programme which is well received. | |
| Diversional Therapist | Yes | We have a DT who will encourage residents to leave their houses and go to the Care Centre for social activities. | |
| Activities Co-ordinator | No | We have Activities Assistants who assist the Diversional Therapist to provide a full activities programme | |
| Hairdresser | Yes | The Hairdresser is available 2 days a week to provide a service to Residents in the beautiful salon, located in the Care Centre. This is a private arrangement and bookings can be made at Reception. | |
| Podiatrist | Yes | The Registered Podiatrist offers a fortnightly service to ensure good foot care. This is a funded service for Residents with diabetes who are seen on a regular basis, however there is a charge for other Residents. Bookings via RN's. | |
| Dietitian | Yes | We have a contracted registered Dietitian who is in contact with Nurses on a monthly basis. She monitors Residents monthly weights and assesses their dietary requirements, as requested by Nursing staff. She supervises any special diets and plans menus which are balanced and nutritious. | |
| Chaplain/Spiritual Advisor | Yes | We have 2 Pastoral Carers and a lovely new chapel within the Care Centre, where daily mass is offered. Interdenominational services are also offered. Informal combined prayer groups meet, or people can sit quietly alone with their thoughts. We are also supported by a team of voluntary Chapel Helpers. | |
| Other Personnel | Yes | Administration staff welcome you into Hawthorndale and provide clerical, administrative support and financial services. | |
|
Updated: 31 Mar 2025 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Registered staff support and manage long term oxygen therapy, as prescribed, via Oxygen Concentrators. |
| Gastronomy/Nasogastric Management | No | By this stage the Resident would most likely have been assessed as hospital level. |
| Bariatric (Care of the very overweight) | No | We are not currently equipped for bariatric care. |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | Staff are trained to give quality nursing care to patients as they cope with the end stages of life, however by this stage the Resident would most likely have been assessed as hospital level. |
| Dialysis | Yes | By this stage the Resident would most likely have been assessed as hospital level. |
| Wound Care | Yes | The Registered Nurses provide excellent wound care, with the ability to seek advice from the Clinical Manager and the Wound Specialist Nurses from the local DHB. One of our Registered Nurses has completed a Post Grad certificate in Conservative wound debridement. |
| Diabetic Care | Yes | Our nursing staff support our Residents with diabetic needs, and have access to the Diabetes Nurse Specialists at the local DHB when needed. |
| Continence Advice | Yes | We have an in-house Continence advisor but also refer to the DHB Continence Nurse Specialists if further advice needed. |
| Stomal Therapy | Yes | |
| ACC Rehabilitation | Yes | We offer ACC funded care. |
| Tracheotomy Care | Yes | |
| Spinal Injuries Care | Yes | We don't offer acute care. |
| Infection Control | Yes | We have an Infection Control Nurse Specialist who has extensive knowledge in Infection Control, and we have access to advice from the Infection Control Nurses at our local DHB. |
| Surgical Followup | Yes | We offer privately funded convalescent care if a bed is available. |
| Clinical Management | Yes | Our Clinical Manager works closely with the General Manager to oversee the running of our village. She has an extensive back ground in aged care and deputises for the General Manager in her absence. She also participates in the after hours on call roster, on a rotational basis. |
|
Updated: 30 Apr 2025 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | There may be a premium charge depending on the room available |
| Carer Support | Yes | There is a top up fee for this, plus there may be a premium charge depending on the room available Please enquire. |
| Subsidised | Yes | If assessed as such by Needs Assessors (NASC). |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | Bookings are best made ahead. |
|
Updated: 28 Apr 2025 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Needs discussed with Management due to layout of room and light sensors |
| Single Rooms | Yes | |
| Connecting Rooms | No | Not connecting but can be next door or opposite if able to be planned. |
| Ensuite | Yes | All Premium house bedrooms have their own ensuites. All Standard house bedrooms have their own toilet and handbasin, with a communal bathroom. |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | Heat pumps in all bedrooms but Residents cannot adjust their own heating. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | There is a main lounge in each house where residents can relax or join in with daily chores, and plenty of seating areas in the Care Centre. |
| Cafe | Yes | There is a cafe in the Care Centre |
| LGBTQIA+ Friendly | Yes | |
| Female residents only | No | Houses will most likely be mixed. |
| Male residents only | No | Houses will most likely be mixed. |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Smoking areas are to be discussed with staff. |
| Semi-Secure | Yes | The Hawthorndale Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert in certain points such as hallways and exit doors (once houses are locked at night) to the Nurses phone. Also to exit doors from the Care Centre. |
|
Updated: 30 Apr 2025 |
||
Special Features
| The Hawthorndale is due to open on 5th May and we are soooo excited! This is a new model of care allowing residents to live in houses of 6-7 people, living an 'as usual' lifestyle. They will be able to be part of the daily household activities and join in if they can, or sit back and watch the meal prep or smell those aromas of food cooking, all the while stirring up those memories of the past. The Care Village is fully geo- fenced and secure. There are cameras all around the grounds of the Village but not in the houses. The Residents assessed as having dementia will wear a bracelet which will alert to the Nurses phone in certain points, such as hallways and exit doors (once houses are locked at night), and also to exit doors from the Care Centre During the day they will be free to walk around the Village and the Care Centre without being able to leave the building. |
|
Updated: 30 Apr 2025 |
Interests & Activities
| Activity programme, BBQ, Big print books, Board games, Bowls, Canine friends, Cards, Chapel, Electric beds, Entertainers, Exercises, Games, Gardening, Garden, Happy Hour, Housie, Jigsaw, Library, Movies at Theatre, Outings, Pastoral care, Reading |
|
Updated: 28 Apr 2025 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Cook Island Maori | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Māori - Te Reo | Yes | |
| Portugesse | Yes | |
| Punjabi | Yes | |
| Russian | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
|
Updated: 28 Apr 2025 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
|
Updated: 24 Mar 2025 |
||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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