Ultimate Care Rose Lodge
At a glance
- Vacancy
- Yes
- Name
- Ultimate Care Rose Lodge
- Category
- Rest Home Care
- Address
- 129 Tweed St
West Invercargill
Invercargill 9810 - Postal Address
- 129 Tweed Street
West Invercargill
Invercargill 9810 - DHB
- Southern (Southland)
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Elmer Rodriguez - 03 218 4306
- Owner
- Ultimate Care Group
- National Villages Manager
- Sharalon Sutherland - 021 717 457
Other services
Photos
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Map
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Ultimate Care Rose Lodge is an intimate, calm, peaceful and welcoming aged care residence nestled in the heart of Invercargill, ‘The City of Water and Light’. We have been a trusted and reliable provider of care to the Invercargill community for many decades with some staff having worked for us for over 20 years. We are lively and diverse and believe in honouring the uniqueness of each of our residents, their choices, experiences, stories and spirits all of which make up who they are.
We offer rest home and hospital level care as well as 10 modern villas for independent living. All our residents receive professional, compassionate, competent and skilled nursing on a 24-hour basis. Our staff have access to a evidence based education program, this system is aimed at improving and enhancing care delivery and embraces a comprehensive approach. This allows for care to be delivered and provided for at an exceptional level.
Offering a varied and entertaining activities schedule which takes into account the interests and needs of all our residents and aims for maximum interest and fun is important to us. We also serve mouth-watering, home cooked food
every day.
We are a rare gem in the world of aged care today, while surroundings are important, it is the people that is the focus for us here. We strive not to be the biggest provider, but rather, to be the provider who keeps our promise to care for those who come to live with us. We measure our success by the impact, joy, integrity, feedback and quality of life we can provide to the people who we are humbled to support in their twilight years.
We offer rest home and hospital level care as well as 10 modern villas for independent living. All our residents receive professional, compassionate, competent and skilled nursing on a 24-hour basis. Our staff have access to a evidence based education program, this system is aimed at improving and enhancing care delivery and embraces a comprehensive approach. This allows for care to be delivered and provided for at an exceptional level.
Offering a varied and entertaining activities schedule which takes into account the interests and needs of all our residents and aims for maximum interest and fun is important to us. We also serve mouth-watering, home cooked food
every day.
We are a rare gem in the world of aged care today, while surroundings are important, it is the people that is the focus for us here. We strive not to be the biggest provider, but rather, to be the provider who keeps our promise to care for those who come to live with us. We measure our success by the impact, joy, integrity, feedback and quality of life we can provide to the people who we are humbled to support in their twilight years.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 2 Mar 2021 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 20 |
| Vacancy | Yes |
| Warm, friendly and homely environment. Wonderful caring experienced staff. | |
| Impending vacancy | No - Rest Home/Respite |
| Premium Room Charges | Some Rooms as at 06 Jan 2022 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 25 Jan 2022 | |
Testimonials
| "I find all the staff are very caring, friendly and helpful". "Our family member is incredibly well looked after by the wonderful staff". "I tell everyone how wonderful and caring it is here. Everything is 6 out of 5". |
| Updated: 23 Mar 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7. | |
| Healthcare Assistants/Caregivers | Yes | We have a team of caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education. | |
| Physiotherapist | Negotiable | We can provide Physiotherapy services to our residents as needed. | |
| Occupational Therapist | Negotiable | We can arrange for Occupational Therapy services should you require them through the DHB. | |
| Social Worker (on site) | Negotiable | Accessed through the DHB | |
| Diversional Therapist | Yes | We have a Diversional Therapist who has two assistants to help deliver a fun-packed activities programme available from Mon - Fri. | |
| Activities Co-ordinator | Yes | Our activities team have an excellent activities programme that caters for all our residents needs available from Mon - Fri. | |
| Hairdresser | Yes | Our hairdresser visits each Friday morning and more often if required for special occassions. | |
| Podiatrist | Yes | Regular visits and as required if any residents needs further treatment | |
| Dietitian | Yes | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation | |
| Accredited Visitors | Yes | We do have some of our residents benefiting from this service | |
| Kaumatua | Yes | Contacts available in our Maori Health Plan | |
| Chaplain/Spiritual Advisor | Yes | We can access a Chaplin through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support | |
| Updated: 2 Mar 2021 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We can provide if prescribed by a doctor, and oxygen management. |
| Gastronomy/Nasogastric Management | Yes | Our staff are suitably trained to manage any gastric/nasogastric requirements. |
| End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life. |
| Wound Care | Yes | We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment. |
| Diabetic Care | Yes | All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs. |
| Continence Advice | Yes | Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality. |
| Stomal Therapy | Yes | |
| Tracheotomy Care | Yes | We can on case by case following careful assessment look after any resident that requires post tracheotomy care or has a long-standing tracheotomy. |
| Infection Control | Yes | We have been highly commended by the 'public health' medical officer for managing our infection control programme. Our organisation has a very robust infection control programme that has been endorsed by the Medical Officer of Health. |
| Surgical Followup | Yes | If your coming to stay with us post-surgery we can following an assessment of your needs provide the recovery needs you require. |
| Psychiatric Care | Yes | |
| Clinical Management | Yes | We have a full-time Nurse Manager who provides support to our Nurses and Caregivers and all care of our Residents. |
| Updated: 2 Mar 2021 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities. |
| Subsidised | Yes | Yes, we provided subsidised services should you meet the requirements. |
| Private Paying | Yes | Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy. |
| Booking can be made in advance | Yes | We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities. |
| Updated: 2 Mar 2021 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | While furniture is provided, it doesn't preclude any residents bringing their own furniture, any favourite pictures and personal belongings. |
| Single Rooms | Yes | We have 30 single rooms |
| Rooms suitable for a couple | Yes | We have one double room suitable for a couple. |
| Ensuite | Yes | Some rooms have ensuites - all rooms have a full vanity unit. |
| Alcohol Permitted | Yes | Happy hour is held every week. Residents are able to have own alcohol within reason. |
| Pets In Residence | Yes | |
| Phone Access In Own Room | Yes | Private cost for in room connection. Cordless phones are available however. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | Individually controlled nightstore heating in all rooms |
| Lounges/seating areas | Yes | Large community lounge, small quiet area lounge, and a north facing sunroom |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | Our clinical team provide palliative care and are trained to ensure our residents needs are met |
| Outings | Yes | Regular outings as part of our Rest Home programme including community activities. |
| Whanau Room | Yes | |
| Residents Committee | Yes | Resident meetings are held each month and family members are invited to attend. |
| Newsletter | Yes | Three Monthly |
| Policy for management of challenging behaviour | Yes | Our staff are trained to manage any challenging behaviour. We have an organisation policy that staff are audited against. |
| Confused Residents | Yes | At times some of our residents are confused. Our staff are trained to deal with confusion and support the resident. |
| Smoking Permitted | Yes | Designated areas outside. |
| Updated: 2 Mar 2021 | ||
Special Features
| Rose Lodge prides itself on being a family orientated facility. It offers a homely environment based on individual holistic care. It is close to town, access is easy and a walk to town is possible. We have a lovely internal courtyard and a conservatory that receives all day sun. |
| Updated: 2 Mar 2021 |
Interests & Activities
| Activity programme, Age Concern, Art, Big print books, Board games, Bowls, Breakfast in bed, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Exercises, Games, Garden, Housie, Indoor Games, Jigsaw, Library, Music, Newspaper reading, Outings, Quizzes, Reading, Shopping, Singing, Sky TV, Videos, BBQ, Canine friends, Happy Hour, Massage |
| Updated: 2 Mar 2021 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Standard fees apply. Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care. | |
| Details about meals | All our meals are prepared onsite and include lovely home baking. Our main meal is served at midday with a lighter meal in the evening. We have a tray service if residents wish to eat in their rooms and visitors can stay for meals too if required. Daily home baking and dietician approved menus. We can cater for vegetarian, mulee, diabetic, gluten-free options. | |
| Associated Complexes | We also offer hospital-level care, respite care and palliative care services. Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide. | |
| Updated: 2 Mar 2021 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Maori - Te Reo | Yes | |
| Samoan | Yes | |
| Other Information | Yes | We can arrange a translator service should you require them. |
| Updated: 2 Mar 2021 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Presbyterian | Yes | Monthly church service |
| Roman Catholic | Yes | Weekly communion available |
| (Other comments) | Yes | Other Faiths can be sourced by the Facility to see if there's a local representation. |
| Updated: 2 Mar 2021 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | |
| Shops | 0.50 Km | City shoppng and supermarket only 3 blocks away |
| Mall | 0.50 Km | Both city and surburban shopping less than a kilometre away. |
| Parks | 1.00 Km | Queens Park and Rugby Park are both a short distance from Rose Lodge. |
| Library | 0.50 Km | The Invercargill City Library provides Rose Lodge with a variety of books on a regular basis. |
| Updated: 2 Mar 2021 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | We have been a member since 1992 |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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| Updated: 2 Mar 2021 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
