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Julia Wallace Retirement Village - Serviced Apartment

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Information Pack
At a glance
Vacancy
No
Levels of Care Offered
Name
Julia Wallace Retirement Village
Category
Care Suite
Address
28 Dogwood Way
Milson
Palmerston North 4414
Postal Address
28 Dogwood Way
Milson
Palmerston North 4414
Region
MidCentral
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Chris Wilson - 06 354 9262
Owner
Ryman Healthcare - 0800 588 222
Sales Advisor
Chrissy Thompson - 06 354 9761
Other services
Media
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We're passionate about creating communities where residents thrive - where there’s joy and lifelong friendships. And that’s why we’re proud to be voted The Reader’s Digest most trusted retirement village operator again this year – for the ninth time!

Your health needs may change over time and if they do, Julia Wallace Village provides a range of care options to assist you.

We provide independent living and assisted-living apartments, as well as rest home, hospital and specialist dementia care. Providing a range of living and care options is just one of Ryman’s points of difference.

Located in the prestigious Clearview Park subdivision in Milson, the village offers a lifestyle option for everyone. Amenities include an all-weather bowling green, indoor heated swimming pool, spa, library, gym, grand interal atrium, hair and beauty salon, shop and bar.

At Ryman, we believe the measure of a full life is one that gets richer with age. With communities that challenge what we think about ageing and bring joy and meaning to every moment.

Ryman offer some of the most resident-friendly and transparent terms in Australasia, with agreements written in plain language so they are easy for everyone to understand.

The deferred management fee gives you the right to occupy your unit and enjoy village amenities. Ryman’s standard deferred management fee is capped at 20% of your occupancy advance across our apartments and townhouses*.

Leading innovation is something that Ryman are becoming renowned for. Our seasonal Delicious menu is made fresh on site by in-house village chefs. If you ever feel like letting someone else do the cooking, you can choose from three main courses, including a vegetarian option. We also cater for special dietary requirements.

Just like our Delicious meals, our individually frozen meals are made fresh, using only natural ingredients. The ready-to-eat meals are very reasonably priced and are available to purchase from the village café or reception.

We’ve developed our own ACC accredited Triple A exercise programme. Catering for all ability levels, this free programme improves strength, balance and mobility. Our Engage activities programme provides events and activities for residents, such as the weekly happy hour, arts and crafts, and outings in the village van.

Having daily activities and events to look forward to, combined with a friendly village environment, is what life is all about. It’s those moments of shared joy and laughter. Because At Ryman villages, we create the kind of community that our residents grew up in – connected and caring.

Our townhouses are designed with the over 70s in mind. Their spacious, well-considered layouts include kitchens and bathrooms that make daily life easy for you. For your peace of mind, call bells are monitored 24 hours a day by on-site staff, and we have 24-hour security to ensure your safety at all times.

Of all the large providers (with 15 villages or more) in New Zealand, Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health. Julia Wallace is one such village that has achieved this ‘gold standard’ in care.

The lifestyle at Julia Wallace Village has so many wonderful aspects. However, we appreciate that everyone has different needs and expectations. Which is why we encourage you to come and visit.

Compare Ryman’s terms with other retirement village providers, find out what care options they provide for the future, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of village lifestyle, and whether you can see yourself living there.

We look forward to introducing you to our wonderful community.

*Some conditions apply
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 31 May 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 43
Levels of care offered in Care Suites
Vacancy No
Impending vacancy No
Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 19 Apr 2024
Agent's Details
Agent's Details
Details
Name Chrissy Thompson
Address 28 Dogwood Way, Clearview Park
City/Town Palmerston North
Phone 06 354 9761
Email View Email Address
Updated: 31 May 2023
Solicitor's Details
Solicitor's Details
Details
Name Nick Letham
Address 245 Blenheim Road
City/Town Christchurch
Company Chapman Tripp
Phone 03 353 4130
Fax 03 365 4587
Email View Email Address
Updated: 31 May 2023
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Our registered and enrolled nurses are responsible for the supervision and delivery of high quality nursing care to all care residents. The clinical manager and unit coordinators oversee our trained carers and registered nurses in the exceptional delivery of our daily care.
Enrolled Nurse Yes Our dedicated team of enrolled nurses provide high quality nursing care to all care residents.
Physiotherapist Yes A physiotherapist is available on a medical referral basis.
Hairdresser Yes We have a fully equiped hairdressing salon on site, with services available to residents for a reasonable fee. Appointments can be booked through reception or with the help of a care assistant.
Podiatrist Yes A podiatrist visits the village regularly, and care residents are treated on a medical referral basis.
Other Personnel Yes Should the services of a specialist be required we will assist residents in accessing the appropriate people to meet their requirements.
Updated: 31 May 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Ensuite Yes All serviced apartments include an ensuite.
Alcohol Permitted Yes Residents are welcome to socialise as and when they please. We hold a popular happy hour each week.
Pets In Residence Yes By negotiation.
Wifi Yes We have free WiFi operating throughout the village centre.
Outings Yes Regular outings are held and provided by our vans on site. We encourage residents to maintain contact with individuals and groups throughout the community.
Residents Committee Yes Our village hosts resident meetings every second month. These are an opportunity for residents to meet and express any concerns, and to share happy moments.
Family Committee Yes Relatives meetings are held every 6 months to keep everyone updated on what is happening in the village, and are an opportunity for family members to raise any issues or concerns. Relatives receive a written invitation to their meetings and residents are notified via their activity calendar when the meetings are due to take place.
Newsletter No A regular newsletter is circulated providing updates on village activities and exciting news.
Updated: 31 May 2023
Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes Ryman Engage – our activities programme – is about embracing opportunities and activities that are thoughtfully planned, and age and ability appropriate. This free programme makes the most of our beautiful amenities. Firm favourites include bowling events and our weekly complimentary Happy Hour.
24 Hour Security Yes A security guard will undertake patrols at various times overnight.
Emergency Call System Yes Call bells mean help is always there, as they are monitored 24 hours a day by on-site staff.
Newsletter Yes A regular newsletter is circulated providing updates on village activities and exciting news.
Negotiate To Bring Own Pet Yes By negotiation.
Outings Yes Regular outings are held and provided by our two vans on site. We encourage residents to maintain contact with individuals and groups throughout the community.
Transport Available No Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy.
Fitness Complex Yes Our village gym has a number of easy to use machines and exercise equipment.
Swimming Pool Yes
Spa Pool Yes
Library Yes
Lounges Yes Our village has a number of spacious, quiet and comfortable seating areas for residents and family members to enjoy.
Gardens Yes Our village grounds are expertly landscaped and gardens are maintained to a high standard. Our gardeners work to a design and planting schedule. This is planned carefully around the seasons and is aimed at ensuring the gardens are colourful and looking their best all year round.
Updated: 31 May 2023
Special Features
Special Features
The complimentary Ryman Engage programme provides residents with a variety of activities that cover all aspects of wellbeing considered important for quality of life. These include physical activity, social engagement, intellectual stimulation, creativity and embracing culture and spirituality.

Triple A is our award-winning exercise class on offer to residents, designed to maintain and improve strength and balance, heart health and fitness and range of movement. We offer classes to suit all activity levels, even seated class for those who are less mobile. Regular exercise benefits everyone, regardless of age, and evidence shows that it is never too late to make real fitness gains.
Updated: 31 May 2023
Interests & Activities
Interests & Activities
Activity programme, Big print books, Board games, Bingo, Bowls, Canine friends, Care and Craft, Chapel, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Games, Happy Hour, Housie, Indoor Games, Library, Music, Newspaper reading, Outings, Quizzes, Shopping, Sing-a-longs, Sky TV, Videos, Views, Billiards, Garden, Golf, Mah Jong, Movies, Reading
Updated: 14 Sep 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact management for details.
Staffing qualifications and details All of our staff are trained under the ACE programme to ensure they are fully competent in meeting the needs of our residents.
Visitor information Visitors are welcome any time, we simply ask that they are respectful of the privacy of other residents. Current Covid protocols may require specific visitor timings, please speak to village management for further information.
Recreational opportunities Each month residents are provided with a calendar that outlines our regular programmes, along with a variety of fun special events. We welcome input and feedback from residents and families in deciding our calendar of events.
Transport Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy.
Associated Complexes We are a part of the Ryman Group of retirement villages and care facilties.
Updated: 31 May 2023
Languages Spoken
Languages Spoken
Language Status Details
Other Information Yes Should English not be your first language, we will make every endeavour to ensure we are able to understand you and your needs. We will also ensure an interpreter (or other) is available on request as required.
Updated: 31 May 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We will endeavour to meet individual resident's needs as requested.
Updated: 31 May 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes All of Ryman Healthcare’s New Zealand villages, from Whangarei to Invercargill, have gained Dementia Friendly Accreditation as recognised by Alzheimers New Zealand.
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 31 May 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.