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Julia Wallace Retirement Village

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Information Pack
At a glance
Vacancy
No
Name
Julia Wallace Retirement Village
Category
Hospital Care
Address
28 Dogwood Way
Milson
Palmerston North 4414
Postal Address
28 Dogwood Way
Milson
Palmerston North 4414
DHB
MidCentral
Phone
(06) 354 9262
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Christina Brenton - 06 354 9262
Owner
Ryman Healthcare - 0800 588 222
Sales Advisor
Chrissy Thompson - 06 354 9761
Other services
Media
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Wallace's Words Summer 2019 newsletter Wallace's Words Summer 2019 newsletter Wallace's Words Summer 2019 newsletter

View our latest newsletter here. You will get a glimpse into village life and what's been happening lately.

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Description
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Julia Wallace Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care. Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Julia Wallace is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre, which includes our hospital, has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

A clinical manager and unit coordinators oversee our trained carers and registered nurses in the delivery of your daily care.

In hospital care, a registered nurse is always on duty, and our on-call doctor is always available. Wherever possible, the same team members will care for you each day.

Private rooms are warm and spacious, and every room includes an ensuite bathroom. There are monitored call bells in your room and ensuite. To ensure a prompt response, all of our nursing and care staff carry a pager that alerts them if a resident rings their bell.

We provide all your meals and snacks form our seasonal Delicious menu. Meals are prepared fresh on site by our village chefs, with a choice of three main courses, including a vegetarian option. We also cater for special dietary requirements.

Amenities include a hair and beauty salon and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Julia Wallace, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Julia Wallace Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into hospital care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 19 Feb 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 35
Vacancy No
Impending vacancy No
Premium Room Charges Yes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 6 Dec 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes A registered nurse is avaliable 24 hours a day, 7 days a week providing expect aged care nursing.
Enrolled Nurse Yes The enrolled nurses support the Registered Nurse in her role to provide quality care.
Diversional Therapist Yes We currently have 2 diversional therapists who have a passion for older people. They provide an extensive programme of activities each month.
Activities Co-ordinator Yes Our activities co-ordinator looks after our independent residents offereing them a broad programme of activities, socialising and networking.
Hairdresser Yes We have 2 hairdressers who are very experienced catering for the older persons needs. They are very aware of the logisitics of getting to the saloon and make the experience very comfortable.
Podiatrist Yes The podiatrist visits on a 6 weekly basis and appointments can be made through the rest home.
Dietitian Yes All our meals have been carefully planned through a nutritionalist to provide a balanced and healthy diet. We actively listen to the needs of our residents and try to cater for those special needs. We communicate with the hospital dietitians for advice.
Accredited Visitors Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes Our chapel is used during the week by various denominations to provide services and one to one contact.
Other Personnel Negotiable
Updated: 19 Feb 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We have oxygen concnetrators available on site for the private use of hospital residents if this is their prescribed therapy.
Gastronomy/Nasogastric Management Yes Should a resident require this level of treatment our staff are trained in this type of intervention.
End of Life/Palliative Care Yes As above
Wound Care Yes Staff all skilled in current best practice in wound care and we are always keen to elicit expert advice or review as required.
Diabetic Care Yes Our staff are well trained in diabetic care and we are able to cater for diabetic diets.
Continence Advice Yes Our staff are well trained in continence management and we also have the ability to access specialist review as required.
Stomal Therapy Yes We are happy to access this service via the DHB as required.
Stroke Rehabilitation Yes We have a visiting physiotherapist who will assess each resident and develop an individualised physical programme as appropriate.
Infection Control Yes We have an Infection Prevention Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques.
Clinical Management Yes
Other Specialties Yes Our company has access to highly specialised nursing clinicans as required.
Updated: 19 Feb 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Every room is fully firnished, however should you wish to bring extra furniture for your bedroom please discuss this with Pamela.
Single Rooms Yes All our rooms are single with ensuite. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and low boy as well as a wardrobe. There is a call bell beside the bed and ensuite
Rooms suitable for a couple Yes We have a number of large rooms that could be used to accommodate a couple. Simply check with Ros to ascertain the availability of these rooms.
Ensuite Yes Yes every bedroom has its own ensuite with toilet, shower and handbasin.
Alcohol Permitted Yes We have Happy Hour every week.
Pets In Residence Yes Some of our residents do bring pets with them however please always discuss this with Pamela prior to making these arrangements as we do need to ensure your pet will be able to settle in our environment.
Negotiate To Bring Own Pet Yes As above
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Please feel welcome to contact Pamela Scott the Village Manager to discuss your specific requirements at anytime.
Lounges/seating areas Yes We have a large lounge available for our residents as well as a second lounge that is smaller and more intimate for residents looking for a quieter area to relax in.
Primary Health Funded Short Term Care Yes As above
Palliative Care Contract Yes As above
Day Programme for day stay clients Yes We offer private day care to residents, simply contact Pamela for further information.
Outings Yes We have vans and activity staff who will assist you to get out and about.
Whanau Room Yes We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime.
Maori Kaupapa Yes Please discuss this with Pamela
Residents Committee No We hold meetings for residents every two months. All residents are invited to this meeting.
Family Committee No We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact Pamela direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.
Newsletter Yes A newsletter is prepared and available every 4 months.
Policy for management of challenging behaviour Yes
Confused Residents Yes As above
Rural Setting Yes The views from this facility are beautiful with delightful gardens that are full of colour and interest.
Semi-Secure Yes
Updated: 19 Feb 2019
Special Features
Special Features
The modern design concept, together with friendly, caring staff, means the residents enjoy the very best of retirement living.

Living at Julia Wallace Retirement Village is not about slowing down - it's about having time to do so much more.
Updated: 19 Feb 2019
Interests & Activities
Interests & Activities
Activity programme, Billiards, BBQ, Bingo, Board games, Bowls, Breakfast in bed, Bridge, Cards, Chapel, Church, Concerts, Entertainers, Entertainment Exercise progammes (Triple A), Games, Happy Hour, Housie, Indoor Games, Internet, Jigsaw, Library, Men, Minibus, Movies, Music, Newspaper reading, Outings, Parties, Pianist, Picnic facilities, Pool, Pool table, Probus, Quizzes, Reading, RSA, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Swimming, Tai Chi, Theatre, Videos
Updated: 19 Feb 2019
Additional Information
Additional Information
TopicDetails
Details about Meals Meals are prepared on site and the menus have been designed by a nutritionist.
Staffing Qualifications and Details Staff employed all have an interest in older people and are qualified in this area or working towards a qualification.
Associated Complexes Julia Wallace Retirement Village is one of eighteen and the only one in the Manawatu. It is a member of the Ryman Healthcare Group. Six time winners of the Australasian Aged Care Housung Awards for "Best Retirement Village in New Zealand."
What's included in your fees and what's not The fees cover much of the care. Some medication is on-charged if not subsidised by Pharmac. Please ask for more details.
Updated: 19 Feb 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes There is a nurse from Zimbarbwe
Danish Yes many of the residents speak dutch
English Yes English is the most common language
Fijian Indian Yes We have some staff from this country
Greek Yes There is a couple from Greece
Other Information Yes Mostly english speaking although like Palmerston North the Village is multi-cultural.
Updated: 19 Feb 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Confucius Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Jehovah Witness Yes
Jewish Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Sikh Yes
Shinto Yes
Tao Yes
(Other comments) Yes We respect all demoninations and have various services throughtout the month held in our chapel.
Updated: 19 Feb 2019
Distances
Distances
LocationDistanceDetails
Public Transport 1.00 km There is a bus stop at the Milson shops
Shops 1.00 km At the Milson there are various shops - convenience, pharmacy, hair-dressers, butchers, etc
Mall 5.00 km The Plaza and Down Town offer a huge range of shops, cinemas, cafes and resturants.
Parks 0.00 km The Clearview Reserve is situated near to the entrance of the Village.
Library 6.00 km The libray is situated in the main shopping centre. However, the libray bus visits once a week.
Updated: 19 Feb 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 19 Feb 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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