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The Bayview

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At a glance
The Bayview
Rest Home Care
163 Waihi Road
Postal Address
PO Box 6030
Tauranga 3146
Bay of Plenty
(07) 578 6006
(07) 578 2496
View Email Address
Visit Website
Anna Gildenhuys - (07) 571 5843
Oceania Healthcare - 0800 333 688
Care Sales Manager
Moya Cleaver - 021 518 135
Village Sales Manager
Linda Wood - (07) 571 5844
Other services
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Our Care Offering
Soaking in the Bay sunshine, The Bayview is in the perfect location. With a family-friendly feel, fresh and inviting living areas and spacious Care Suites, at The Bayview you’ll quickly feel right at home.

A Place to Call Home
Living in a Care Suite, you can enjoy the flexibility and control you're used to along with that bit of luxury you deserve. Care Suites are suitable for both rest home and hospital care and there is a choice of either an open plan bedroom and lounge, or separate bedroom and living spaces. All Care Suites have a kitchenette with fridge and microwave perfect for making a cuppa when friends and family visit, as well as a full ensuite bathroom and heat pump. You own the right to occupy your Care Suite so you can truly make it your own with your favourite furniture and treasured pieces.

Care Suites are suitable for rest home and hospital level care - so if you need extra support the care comes to you with no need to move. A DHB assessment is not required for care that is paid for privately.

We don’t have visiting hours at The Bayview because we know it’s important you stay connected to your community. It’s home so friends and family can join you anytime for a catch up and a bite to eat from the cafe. We’re just around the corner from the highway, so it’s a breeze for visitors to pop in, or get you out and about to local shops and eateries.

Activities Programme
Hop in the village van for a jaunt, you never know where it will take you next. Hot chips by the beach or off to the aviation museum, there’s an exciting new destination each week. Or if it’s music you’re in to, enjoy your own personalised playlist with I Love Music. Furry friends, cooking classes, Men’s and Ladies groups and theme days, there’s something for everyone no matter what you’re interested in.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home.

Award Winning Care
Great care is what we do and we’ve got the accolades to prove it. Oceania’s won the Supreme Award from the NZ Aged Care Association three years in a row, so you can be sure you’re in good hands. When it comes to your care, you know what you like and don’t like - and we want to know your preferences too. Because everyone is different all of our residents get a personalised care plan, so from meals to medications, everything that’s important to you is covered.

Photos are indicative.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 14 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 5
Vacancy Yes
5 Rest Home Rooms Available
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 Mar 2019
"We observed at first hand your devotion to the residents and especially those in the hospital wing who required 24/7 personal attention. At all times your concern for his continuing comfort and lessining of the stresses he was under were evident".

"I wish to thank you most sincerely for your love and care of Margaret these last eleven years".

"Every person without fail we have come into contact with has shown such kindness, professional care and love, you are truly an outstanding group of people"
Updated: 14 May 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes Registered nurses on duty 24 hours-All rooms are multi-purpose. Please review Hospital level of care
Nurse Practitioner Yes All rooms are multi-purpose. Please review Hospital level of care
Healthcare Assistants/Caregivers Yes Our Healthcare Assistants attend regular training and development to ensure that optimum services are provided to our residents each and every day.All rooms are multi-purpose. Please review Hospital level of care
Physiotherapist 10 Yes Our Physiotherapsit works on a part time basis and is involved with assessment and support of residents and manages componants of our training relating to moving and handling.
Occupational Therapist No Available as required
Diversional Therapist Yes All rooms are multi-purpose. Please review Hospital level of care
Activities Co-ordinator Yes All rooms are multi-purpose. Please review Hospital level of care
Hairdresser Yes Available 3 days per week.
Podiatrist Yes All rooms are multi-purpose. Please review Hospital level of care
Dietitian Yes All rooms are multi-purpose. Please review Hospital level of care
Kaumatua Yes Available if required
Chaplain/Spiritual Advisor Negotiable Resident's own minister can be contacted on request or facility can provide spiritual advisor. Weekly church service and communion available to all residents.
Other Personnel Yes Cleaners, hospitality staff, handyman, gardener, laundry staff, and contractors eg. security, electrician, plumbers, painter ect.
Updated: 20 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes If needed in emergency situations.
Gastronomy/Nasogastric Management Yes Referal to TPH and advice and assistants from District Nurses.
End of Life/Palliative Care Yes
Wound Care Yes Own wound care nurse on site
Diabetic Care Yes Working with diabetic society if needed.
Continence Advice Yes Continence nurse on site and easy access to continence product providers for advice and training.
Stroke Rehabilitation Yes Working with Stroke foundation.
Spinal Injuries Care Yes Access to Spinal Unit in Auckland for assistance and advice.
Infection Control Yes Infection Control nurse on site with 3 monthly meetings including all sites.
Surgical Followup Yes Referal to TPH if required.
Psychiatric Care Yes Working closely with Mental Health Services for Older People.
Community Health Yes District nurses available if needed.
Clinical Management Yes Assisting and support to all nursing staff
Other Specialties Yes District nursing to assist with wounds, stomatherapy, incontinence.
Updated: 14 May 2018
May Bring Own Furniture Yes
Single Rooms Yes 39 Single rooms available.
Rooms suitable for a couple Yes 4 pairs of adjacent rooms devided by a door where couples can be accommodated.
Alcohol Permitted Yes
Pets In Residence No
Phone Access In Own Room Yes On request and paid by family
Wifi Yes
Resident can adjust heating in own room Yes Heat adjust settings in rooms.
Lounges/seating areas Yes One big lounge area with big screen TV, Room for activities, bowling table, games ect.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes Planned outings to RSA, town, shopping centres, animal farm ect.
Whanau Room Yes
Maori Kaupapa Yes Obtained on admission and respected.
Residents Committee No General resident meetings monthly and activity meetings for residents bi-monthly. Encourage participation from residents.
Family Committee No Meetings bi-annual for all family members to attend with snacks and drinks and opportunity to raise any concerns or questions.
Newsletter Yes
Policy for management of challenging behaviour Yes Policy easily accessable to all staff and families can access on request.
Confused Residents Yes Staff attending training sessions on confusion and managing residents with difficult behaviour.
Smokers Room Yes Area for smokers outside building under roof.
Smoking Permitted Yes
Semi-Secure Yes
Updated: 14 May 2018
Special Features
Special Features
- Stunning views of the Mount and harbour from the Rest Home.

- Basins is all rooms with commodes if required

- Wide screen TV, Raised bowl table, inter facility bowling competition

- Tuck shop

- Small kitchen for residents to entertain families and friends

- Large dining room

- Large lounge with small lounges at end of each wing for more private and quiet time

- Heating throughout facility

- Big fish tank in reception area for residents to enjoy

- Libraries with large print books

- Homely and friendly atmosphere

- Daily newspapers delivered
Updated: 14 May 2018
Interests & Activities
Interests & Activities
Activities programme:

Extensive activity programme Monday to Saturday. Weekends planned in advance with videos, crosswords and church services.

All resident's needs are identified on admission and we ensure that they are slotted into the activities that are most likely to satisfy their cognitive, emotional and physical needs. BBQ's are organised regularly.

Activities include:

- Annual Childrens Xmas Party
- Annual Residents Themed Ball
- Art
- Big print books
- Bowls
- Bingo
- Board games
- Bridge
- Cards
- Crafts
- Classical Music
- Concerts
- Baking
- Dancing
- Entertainers and Entertainment
- Exercises
- Floor games
- Flower arranging
- Games
- Gardening
- Indoor Games
- Housie
- Mah Jong
- Jigsaw
- Newspaper reading
- Organ and piano music
- Outings
- Parties
- Petanque
- Pool table
- Quizzes
- Reading
- Sing-a-longs and singinG
- Videos

Mini-bus Trips:

We visit RSAs and attend picnics, outings,games at other resthomes, doctors appointments, concerts and church services.


We have lovely views of the harbour and the Mount. Our residents can have breakfast in bed if they wish to do so.

We have large gardens, and a bible garden that can be accessed and used by residents.


We have one cat (in Maplewood) and visitors visit us with their dogs and also have a big tropical fish tank in the reception area. We arrange visits from local pet shops to visit us with some animals, and arrange visits to the animal farm.

Children's Visits:

Children are encouraged to visit and we also invite them to provide concerts and sing-songs for the residents.

E-mail and Faxes:

The administration offices have access to e-mail and a fax machine and can use it on behalf of the residents.

Guest Speakers:

We invite external speakers to address the residents on topics of interest.


Because we have our own kitchen on site, we can cater for all residents needs including vegetarians and special medical dietry requirements.

Access to Community Organisations and Associations:

Advocate, Age Concern, Alzheimer's Society,Arthritis Society etc are consulted on an as-needed basis.
Updated: 14 May 2018
Additional Information
Additional Information
Details about Meals Meals prepared on site in own kitchen and delivered to different areas. Buffet breakfast option available to provide a greater choice and variety. Individual food preferences are respected. Cater for different medical requirements. "Meals on wheels" available to villas on request. Cater for special functions eg. Christmas, 100th birthdays etc.are catered for.
Staffing Qualifications and Details Registered Nurse available 24 hour per day. Staffing levels according to legal requirements. Staff members include RN's, Health Care Assistants, Activity team, cleaners, laundry- and kitchen staff, maintenance staff, Physiotherapist, Occupational Therapist, Admissions coordinator, Administration Assistant, Receptionist, Clinical Manager and Business and Care Manager. Contracted Doctors that visit the facility twice a week. Have access to specialists and provide 24 hour cover.
Associated Complexes Silkwood - Hospital area with 44 beds. 60 Independent living villas.
What's included in your fees and what's not Information available on request. Non-subsidized medication to be paid by residents. Residents with own private doctor responsible for doctor's fees.
Updated: 14 May 2018
Languages Spoken
Languages Spoken
Afrikaans Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Interpreter services accessable if required.
Maori - Te Reo Yes
Other Information Yes Access to Interpreter services if necessarry.
Updated: 14 May 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 14 May 2018
Public Transport 0.30 km Hopper bus, taxi service, mobility taxi are available.
Shops 1.00 km Brookfield shopping centre - NZ Post, Pharmacy, Fruit and Veg, Bakery etc
Parks   Facility is situated on a large section with beautiful views and trees and big gardens providing the feeling of a Park.
Library 3.00 km Mobile Library visit the site every second Saturday.
Updated: 14 May 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes Receiving information and booklets.
New Zealand Council of Christian Social Services (NZCCSS) No Receives news letter.
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 14 May 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.