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The Bayview

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At a glance
Vacancy
Yes
Name
The Bayview
Category
Hospital Care
Address
163 Waihi Road
Tauranga
Postal Address
PO Box 6030
Brookfield
Tauranga 3146
DHB
Bay of Plenty
Phone
(07) 578 6006
Fax
(07) 578 2496
Email
View Email Address
Web
Visit Website
Personnel
Manager
Anna Gildenhuys - (07) 571 5843
Owner
Oceania Healthcare - 0800 333 688
Village Sales Manager
Linda Wood - (07) 571 5844
Other services
Photos
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Description
Our Care Offering
Soaking in the Bay sunshine, The Bayview is in the perfect location. With a family-friendly feel, fresh and inviting living areas and spacious Care Suites, at The Bayview you’ll quickly feel right at home.

A Place to Call Home
Living in a Care Suite, you can enjoy the flexibility and control you're used to along with that bit of luxury you deserve. Care Suites are suitable for both rest home and hospital care and there is a choice of either an open plan bedroom and lounge, or separate bedroom and living spaces. All Care Suites have a kitchenette with fridge and microwave perfect for making a cuppa when friends and family visit, as well as a full ensuite bathroom and heat pump. You own the right to occupy your Care Suite so you can truly make it your own with your favourite furniture and treasured pieces.

Care Suites are suitable for rest home and hospital level care - so if you need extra support the care comes to you with no need to move. A DHB assessment is not required for care that is paid for privately.

We don’t have visiting hours at The Bayview because we know it’s important you stay connected to your community. It’s home so friends and family can join you anytime for a catch up and a bite to eat from the cafe. We’re just around the corner from the highway, so it’s a breeze for visitors to pop in, or get you out and about to local shops and eateries.

Activities Programme
Hop in the village van for a jaunt, you never know where it will take you next. Hot chips by the beach or off to the aviation museum, there’s an exciting new destination each week. Or if it’s music you’re in to, enjoy your own personalised playlist with I Love Music. Furry friends, cooking classes, Men’s and Ladies groups and theme days, there’s something for everyone no matter what you’re interested in.

Food
Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home.

Award Winning Care
Great care is what we do and we’ve got the accolades to prove it. Oceania’s won the Supreme Award from the NZ Aged Care Association three years in a row, so you can be sure you’re in good hands. When it comes to your care, you know what you like and don’t like - and we want to know your preferences too. Because everyone is different all of our residents get a personalised care plan, so from meals to medications, everything that’s important to you is covered.


Photos are indicative.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 7 May 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 5
Vacancy Yes
5 Hospital Rooms Available
Impending vacancy No
Premium Room Charges Yes as at 11 Nov 2019
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 19 Nov 2019
Testimonials
Testimonials
Residents are very thankful for the standard and care given.

Resident would like to compliment the whole kitchen team for the lovely meas, "Yours are the best meals in the resthomes that I have experienced. I have settled so well here and enjoy calling Melrose home."

Family commented at the front desk that they are absolutely thrilled with the care their father is receiving here, communication and staff are all great.

"We observed at first hand your devotion to the residents and especially those in the hospital wing who required 24/7 personal attention. At all times your concern for his continuing comfort and lessining of the stresses he was under were evident".
Updated: 7 May 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 920 Yes 4 Registered nurses on duty until 23h00 and 2 from 23h00-07h00.
Nurse Practitioner 2 days Yes
Healthcare Assistants/Caregivers 1050 Yes Our Healthcare Assistants attend regular training and development to ensure that optimum services are provided to our residents each and every day.
Physiotherapist 10 Yes Our Physiotherapsit works on a part time basis and is involved with assessment and support of residents and manages componants of our training relationg to moving and handling.
Occupational Therapist No Is available when needed
Social Worker (on site) No Available from the DHB
Diversional Therapist 40 Yes
Activities Co-ordinator 80 Yes Offering a leisure and activities programme 7 days a week
Hairdresser Yes Available 3 days per week and per appointment
Podiatrist Yes 6 weekly visits as requested.
Dietitian Yes Available on consultation basis assisting our Executive chef with diets and menus.
Kaumatua Yes
Chaplain/Spiritual Advisor Negotiable Resident's own minister can be contacted on request or facility can provide Spiritual advisor when needed. Weekly church services and communion available to all residents.
Other Personnel Yes Our clinical staff are supported by guest service manager, housekeeping staff, hospitality staff, maintenance team, gardener, laundry staff, and contractors eg. security, electrician, plumbers, painter etc.
Updated: 7 May 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes If required in emergency situations or as part of treatment for individual residents.
Gastronomy/Nasogastric Management No If needed at Tauranga Public Hospital
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes End of Life care introduced to staff to ensure best end of life care to all residents.
Dialysis No Referal to Tauranga Public Hospital
Wound Care Yes Wound care nurse on site. Affiliation with PHO, nurse specialist on wound management
Diabetic Care Yes Access to diabetis society for advice and training.
Continence Advice Yes Continence nurse on site and easy access to continence product providers for advice and training. Training by Continence nurse from Taurange Public Hospital.
Stroke Rehabilitation Yes Can access stroke foundation for advice and assistance.
Tracheotomy Care No Referal to Tauranga Public Hospital for support and advice as required.
Spinal Injuries Care Yes Access to Spinal Unit in Auckland for assistance and advice.
Infection Control Yes Infection Control nurse on site with monthly meetings.
Surgical Followup Yes If needed at Tauranga Public Hospital.
Psychiatric Care Yes Working closely with Mental Health Services for Older People.
Community Health Yes On referal from Tauranga Public Hospital
Clinical Management Yes 40 hours per week, available Monday to Friday and also on call after hours/week-ends for assistance.
Updated: 7 May 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite No Care Suites are purchased on Occupational Right Agreement
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 7 May 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Familiar items are encouraged with safety of residents in mind
Single Rooms Yes
Shared Rooms No Each care suite is individually owned with en-suite bathrooms
Rooms suitable for a couple Yes We have care suite options available that is suitable for couple living.
Ensuite Yes Each Care Suite has its own en-suite
Alcohol Permitted Yes Happy hour weekly
Pets In Residence No We have SPCA visits often to the facility
Phone Access In Own Room Yes On request and paid by family
Wifi Yes
Resident can adjust heating in own room Yes Each Care Suite has it's own heating/air-conditioning system
Lounges/seating areas Yes We have two large lounge areas and other seating areas around the facility.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes End of Life care introduced to staff to ensure best end of life care to all residents.
Outings Yes As arranged by activity staff or family. We have our own mobility vans to transport residents.
Maori Kaupapa Yes Obtained on admission and respected.
Family Committee Yes Annual care review meetings with family, staff and doctor and twice a year we arrange a family meeting where family of all areas can attend, join for snacks and drinks and have opportunity to raise issues.
Newsletter Yes Every second month
Policy for management of challenging behaviour Yes Company wide
Confused Residents Yes All staff trained how to deal with confused residents
Rural Setting No Park like grounds with mature trees
Smokers Room No Smoking area outside the facility for staff and residents.
Smoking Permitted Yes Outside only
Updated: 7 May 2019
Special Features
Special Features
- Brand new care facility with state of the art equipment

- Care suites with own en-suites and kitchenette providing a feeling of independence

- Wide screen TV in two large lounges

- Two elegantly appointed dining rooms with meals plated to your table prepared daily by our Executive Chef and his team

- Open and spacious facility with a resort-like feel

- Heating throughout facility

- Beautiful gardens

- Concierge services to provide that additional touch to daily living in our beautiful care suites
Updated: 7 May 2019
Interests & Activities
Interests & Activities
We provide and extensive activity program 7 days a week. All programs are planned in advance by our Diversional Therapist and the Activities team. We offer movie days, happy hour, crosswords, arts and crafts and many, many more. Also offered are visits from the mobile library and church services. We invite external speakers to address the residents on topics of interest and have a number of entertainers who provide music from pianists, violinists, singers, dancers - to name only a few.

All resident's needs are identified on admission and we ensure that they are slotted into the activities that are most likely to satisfy their cognitive, emotional and physical needs. BBQ's are organised regularly, weather permitting.

Residents are treated to van outings at least twice a week. Our Leisure team will take residents to parks, beaches, cafe's and mystery trips. We try to accommodate residents' being in nature as much as possible.

We find that interaction with young children delights our residents and therefore have children from near-by kindergartens and schools visiting where they provide residents with the opportunity to interact, play games and sing-songs for the residents.

A highlight in our residents' days are meal times! Our meals are prepared onsite by our Executive Chef and his team and we accommodate residents with specific dietary requirements as far as possible.
Updated: 7 May 2019
Additional Information
Additional Information
TopicDetails
Details about Meals Meals are prepared by our Executive Chef and his team and plated (restaurant style) to residents in the dining rooms. We can also provide meals in resident's rooms, should they prefer to dine in. Buffet breakfast option available to provide a greater choice and variety. Individual food preferences are respected. Menu's are planned by a team of Executive Chefs in conjunction with a dietician to ensure we provide well-balanced meals.
Staffing Qualifications and Details Registered Nurse available 24 hour per day. Staffing levels according to legal requirements. Staff members include RN's, Health Care Assistants, Activity team, cleaners, laundry- and kitchen staff, maintenance staff, Physiotherapist, Occupational Therapist, Admissions coordinator, Administration Assistant, Receptionist, Guest Service Manager, Clinical Manager and Business and Care Manager. There is contracted Doctors that visit the facility twice a week. Have access to specialists and provide 24 hour cover.
Associated Complexes 60 Independent living villas. Elmswood with 38 Memory Loss Support beds.
What's included in your fees and what's not Information available on request. Fees do not include non-subsidised medications.
Updated: 7 May 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes Services available if needed.
Maori - Te Reo Yes
Other Information Yes Access to multiple Interpreters if need arises
Updated: 8 May 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Hindu Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 8 May 2019
Distances
Distances
LocationDistanceDetails
Public Transport 0.30 km Hopper bus, taxi service, mobility taxi are available. Driving Miss Daisy operates from this site.
Shops 1.00 km Brookfield shopping centre - Kiwi Bank, Fruit and Veg,Pharmacy,Bakery, New World supermarket, florest etc
Parks   Facility is situated on a large section with beautiful views and trees and big gardens providing the feeling of a Park.
Library 3.00 km Mobile Library visit the site every second Saturday.
Updated: 7 May 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Give students opportunity to do practicals on site.
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) No Receives news letter.
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes On the Ministry of Health web site
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 8 May 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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