Jump to Content

Search our directory

The Bayview

Send me an
Information Pack
At a glance
The Bayview
Hospital Care
163 Waihi Road
Postal Address
PO Box 6030
Tauranga 3146
Bay of Plenty
(07) 578 6006
(07) 578 2496
View Email Address
Visit Website
Anna Gildenhuys - (07) 571 5843
Oceania Healthcare - 0800 333 688
Care Sales Manager
Moya Cleaver - 021 518 135
Village Sales Manager
Linda Wood - (07) 571 5844
Other services
Tap to view all photos 1/3
Add your own review for this service

This service provider has not received any reviews yet.

Our Care Offering
Soaking in the Bay sunshine, The Bayview is in the perfect location. With a family-friendly feel, fresh and inviting living areas and spacious Care Suites, at The Bayview you’ll quickly feel right at home.

A Place to Call Home
Living in a Care Suite, you can enjoy the flexibility and control you're used to along with that bit of luxury you deserve. Care Suites are suitable for both rest home and hospital care and there is a choice of either an open plan bedroom and lounge, or separate bedroom and living spaces. All Care Suites have a kitchenette with fridge and microwave perfect for making a cuppa when friends and family visit, as well as a full ensuite bathroom and heat pump. You own the right to occupy your Care Suite so you can truly make it your own with your favourite furniture and treasured pieces.

Care Suites are suitable for rest home and hospital level care - so if you need extra support the care comes to you with no need to move. A DHB assessment is not required for care that is paid for privately.

We don’t have visiting hours at The Bayview because we know it’s important you stay connected to your community. It’s home so friends and family can join you anytime for a catch up and a bite to eat from the cafe. We’re just around the corner from the highway, so it’s a breeze for visitors to pop in, or get you out and about to local shops and eateries.

Activities Programme
Hop in the village van for a jaunt, you never know where it will take you next. Hot chips by the beach or off to the aviation museum, there’s an exciting new destination each week. Or if it’s music you’re in to, enjoy your own personalised playlist with I Love Music. Furry friends, cooking classes, Men’s and Ladies groups and theme days, there’s something for everyone no matter what you’re interested in.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home.

Award Winning Care
Great care is what we do and we’ve got the accolades to prove it. Oceania’s won the Supreme Award from the NZ Aged Care Association three years in a row, so you can be sure you’re in good hands. When it comes to your care, you know what you like and don’t like - and we want to know your preferences too. Because everyone is different all of our residents get a personalised care plan, so from meals to medications, everything that’s important to you is covered.

Photos are indicative.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 14 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 5
Vacancy Yes
5 Hospital Rooms Available
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 19 Mar 2019
Residents are very thankful for the standard and care given.

Resident would like to compliment the whole kitchen team for the lovely meas, "Yours are the best meals in the resthomes that I have experienced. I have settled so well here and enjoy calling Melrose home."

Family commented at the front desk that they are absolutely thrilled with the care their father is receiving here, communication and staff are all great.

"We observed at first hand your devotion to the residents and especially those in the hospital wing who required 24/7 personal attention. At all times your concern for his continuing comfort and lessining of the stresses he was under were evident".

Updated: 20 Nov 2018
TypeHours Per WeekStatusDetails
Registered Nurse 920 Yes 4 Registered nurses on duty until 23h00 and 2 from 23h00-07h00.
Nurse Practitioner 2 days Yes
Healthcare Assistants/Caregivers 1050 Yes Our Healthcare Assistants attend regular training and development to ensure that optimum services are provided to our residents each and every day.
Physiotherapist 10 Yes Our Physiotherapsit works on a part time basis and is involved with assessment and support of residents and manages componants of our training relationg to moving and handling.
Occupational Therapist No Is available when needed
Social Worker (on site) No Available from the DHB
Diversional Therapist 40 Yes
Activities Co-ordinator 80 Yes Running activity programme 7 days per week.
Hairdresser Yes Available 3 days per week.
Podiatrist Yes 6 weekly visits as requested.
Dietitian Yes Available on consultation basis assisting our Executive chef with diets and menus.
Kaumatua Yes
Chaplain/Spiritual Advisor Negotiable Resident's own minister can be contacted on request or facility can provide Spiritual advisor when needed. Weekly church services and communion available to all residents.
Other Personnel Yes Our clinical staff are supported by cleaners, hospitality staff, handyman, gardener, laundry staff, and contractors eg. security, electrician, plumbers, painter etc.
Updated: 20 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes If required in emergency situations or as part of treatment for individual residents.
Gastronomy/Nasogastric Management No If needed at Tauranga Public Hospital
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes End of Life care introduced to staff to ensure best end of life care to all residents.
Dialysis No Referal to Tauranga Public Hospital
Wound Care Yes Wound care nurse on site. Affiliation with PHO, nurse specialist on wound management
Diabetic Care Yes Access to diabetis society for advice and training.
Continence Advice Yes Continence nurse on site and easy access to continence product providers for advice and training. Training by Continence nurse from Taurange Public Hospital.
Stroke Rehabilitation Yes Can access stroke foundation for advice and assistance.
Tracheotomy Care No Referal to Tauranga Public Hospital for support and advice as required.
Spinal Injuries Care Yes Access to Spinal Unit in Auckland for assistance and advice.
Infection Control Yes Infection Control nurse on site with monthly meetings.
Surgical Followup Yes If needed at Tauranga Public Hospital.
Psychiatric Care Yes Working closely with Mental Health Services for Older People.
Community Health Yes On referal from Tauranga Public Hospital
Clinical Management Yes 40 hours per week, available Tuesday to Saturday and also on call after hours for assistance.
Updated: 14 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome enquires for respite care
Carer Support Yes We welcome enquires for Carer Support and Short Stay options
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 14 May 2018
May Bring Own Furniture Yes Familiar items are encouraged with safety of residents in mind
Single Rooms Yes 14 Single rooms available in hospital area. 13 Single rooms available to hospital level care in the rest home area.
Shared Rooms Yes 2 Two-bedded rooms and 4 four-bedded rooms in hospital
Rooms suitable for a couple Yes No vacancy at the moment
Ensuite No Single rooms have a basin basin only, toilet and shower facilities are shared.
Alcohol Permitted Yes Happy hour weekly
Pets In Residence Yes Fish, birds, cats and dog.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes On request and paid by family
Wifi Yes Cost for monthly connection
Resident can adjust heating in own room No Staff control heating in rooms.
Cater for under 65 yrs with Disability Yes Contract with the Ministry of Health. We have a number of under 65 yrs resident with us currently.
Lounges/seating areas Yes A number of large sunny seating areas are available to our residents and families.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes End of Life care introduced to staff to ensure best end of life care to all residents.
Outings Yes As arranged by activity staff or family. We have our own mobility vans to transport residents.
Whanau Room Yes
Maori Kaupapa Yes Obtained on admission and respected.
Family Committee Yes Annual care review meetings with family, staff and doctor and twice a year we arrange a family meeting where family of all areas can attend, join for snacks and drinks and have opportunity to raise issues.
Newsletter Yes
Policy for management of challenging behaviour Yes Company wide
Confused Residents Yes All staff trained how to deal with confused residents
Rural Setting No Park like grounds with mature trees
Smokers Room Yes Can smoke outside building under roof.
Smoking Permitted Yes Outside only
Updated: 14 May 2018
Special Features
Special Features
Many of our rooms have views of the Mount and harbour. Very homely and friendly atmosphere.

Enjoy our buffet breakfast option including cooked breakfast from time to time. Maintain independance with your own capabilities.

Qualified staff to deliver care to residents. Comfort lazy-boy chairs available for all residents with wheels for easy transport from rooms to lounge and back to rooms. All lifting equipment available for safe transfers, commode and shower chairs, shower bed.
Updated: 14 May 2018
Interests & Activities
Interests & Activities
Activity programme:
We have an extensive activity programme from Monday to Sunday. All resident's needs are identified on admission and we ensure that they are slotted into the activities that are most likely to satisfy their cognitive, emotional and physical needs. BBQ are organised regularly.

Advocate, Age Concern, Alzheimer's Society,Arthritis society
Are consulted on a need-to basis.

Art, Bowls, Bingo, Care and Craft,Classical Music, Baking, Craft, Dancing, Entertainers and Entertainment, Exercises, Floor games, Flower arranging, Games, Gardening, Indoor Games, Jigsaw, Newspaper reading, organ and piano music, Outings, Parties, Reading, Sing-a-longs and singing, Videos, are all integrated in our activity programme. RSA, Picnics, Outings,Games at other resthomes, doctors appointments, Concerts, Church are places we visit with our own minibus. Our annual residents ball is a very popular event.

We have lovely views of the harbour and the Mount. Our residents can have breakfast in bed if they wish to do so. Animals reside with us, we arrange visits from local pet shops to visit us with some animals. We arrange visits to the animal farm. Children are encourage to visit, we have an annual childrens christmas party and we also invite them to provide concerts and sing-songs for the residents. We have a digital camera on site to take pictures of residents on admission for safe practise and also special events and functions are captured.
The administration offices have access to e-mail and a fax machine and can use it on behalf of the residents. We have large gardens, and a bible garden that can be accessed and used by residents.
The administration offices have access to the internet. We invite external speakers to address the residents on topics of interest.

Because we have our own kitchen on site, we can cater for all residents needs including vegetarians and special medical dietry requirements.
Updated: 14 May 2018
Additional Information
Additional Information
Details about Meals Access to dietition who prepares menus for facility. Meals prepared on site in own kitchen and delivered to different areas. Optional buffet breakfast, enjoy others company as you start the day, cooked breakfast included some days. Individual food preferences are respected. Cater for different medical requirements. Special functions eg. Christmas, 100th birthdays etc are catered for. Speech Therapist can be accessed for residents with difficult swallowing problems and thickened fluids can be given. Registered nurses also trained in "Peg feeds" and access to TPH dietitian.
Staffing Qualifications and Details Registered Nurse available 24 hour per day. Staffing levels according to legal requirements. Staff members include RN's, Health Care Assistants, Activity team, cleaners, laundry and kitchen staff, maintenance staff, Physiotherapist, Admissions coordinator, Administration Assistant, Receptionist, Clinical Nurse Leader and Site Manager. Also utilising contractors such as security, electrician, plumbing services ect, Contracted Doctors that visit the facility twice a week. Have access to specialists. Over weekends have access to emergency doctors and hospital.
Associated Complexes Resthome with 39 beds. 60 Independent living villas. Elmswood with 38 Memory Loss Support beds.
What's included in your fees and what's not Information available on request. Fees do not include non-subsidised medications.
Updated: 14 May 2018
Languages Spoken
Languages Spoken
Afrikaans Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes Services available if needed.
Maori - Te Reo Yes
Other Information Yes Access to multiple Interpreters if need arises
Updated: 14 May 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Hindu Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 14 May 2018
Public Transport 0.30 km Hopper bus, taxi service, mobility taxi are available. Driving Miss Daisy operates from this site.
Shops 1.00 km Brookfield shopping centre - Kiwi Bank, Fruit and Veg,Pharmacy,Bakery, New World supermarket, florest etc
Parks   Facility is situated on a large section with beautiful views and trees and big gardens providing the feeling of a Park.
Library 3.00 km Mobile Library visit the site every second Saturday.
Updated: 14 May 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Give students opportunity to do practicals on site.
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) No Receives news letter.
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes On the Ministry of Health web site
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 14 May 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.