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The Bayview

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Information Pack
At a glance
Vacancy
No
Care Apartment Vacancy
No
Name
The Bayview
Category
Hospital Care
Address
163 Waihi Road
Brookfield
Tauranga 3146
Postal Address
PO Box 6030
Brookfield
Tauranga 3146
DHB
Bay of Plenty
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Anna Gildenhuys - (07) 571 5843
Owner
Oceania Healthcare - 0800 333 688
Village Sales Manager
Trudi Andersen - (07) 571 5844
Other services
Photos
Tap to view all photos 1/3

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Level 4 Restrictions - critical visitors only
Close to Tauranga’s city centre, The Bayview offers options to suit different needs and budgets, with comfortable and luxury Care Suites providing Rest Home and Hospital care.

Care Suites provide both Rest Home and Hospital level care, which means you can relax knowing you won’t have the upheaval of moving again if your needs increase. Choose from either a studio Care Suite with an open-plan bedroom and lounge, or a one-bedroom Care Suite with a separate bedroom and living area. Some Care Suites are large enough to accommodate couples, so you can be together – even if one of you requires Hospital level care.

All Care Suites have a heat pump and full en-suite bathroom, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. We also have options with private balconies and/or patios.

You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces. A DHB assessment is not required for care that is paid for privately.

In an enviable position overlooking the beautiful harbour and The Mount, The Bayview is set on more than 15 acres of park-like grounds. Just minutes from the city, it’s easy to balance an active social life and your leisure time.

Around the corner from the expressway, and with public transport outside the gate, it’s a breeze for family to pop by or get you out and about to the shopping centres at Brookfield, Lakes Crossing and Bethlehem, or one of Tauranga’s famous beaches.


Entry age 65 years, no referral required.

General photography shown
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 25 May 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 42
Vacancy No
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 2 Dec 2021
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 81
Care Apartment Vacancy No
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 2 Dec 2021
Testimonials
Testimonials
Residents are very thankful for the standard and care given.

Resident would like to compliment the whole kitchen team for the lovely meas, "Yours are the best meals in the resthomes that I have experienced. I have settled so well here and enjoy calling Melrose home."

Family commented at the front desk that they are absolutely thrilled with the care their father is receiving here, communication and staff are all great.

"We observed at first hand your devotion to the residents and especially those in the hospital wing who required 24/7 personal attention. At all times your concern for his continuing comfort and lessining of the stresses he was under were evident".
Updated: 25 May 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 920 Yes 4 Registered nurses on duty until 23h00 and 2 from 23h00-07h00.
Nurse Practitioner 3 days Yes
Healthcare Assistants/Caregivers 1050 Yes Our Healthcare Assistants attend regular training and development to ensure that optimum services are provided to our residents each and every day.
Physiotherapist 10 Yes Our Physiotherapsit works on a part time basis and is involved with assessment and support of residents and manages componants of our training relationg to moving and handling.
Occupational Therapist No Is available when needed
Social Worker (on site) No Available from the DHB
Diversional Therapist 40 Yes
Activities Co-ordinator 80 Yes Offering a leisure and activities programme 7 days a week
Hairdresser Yes Available 3 days per week and per appointment
Podiatrist Yes 6 weekly visits as requested.
Dietitian Yes Available on consultation basis assisting our Executive chef with diets and menus.
Kaumatua Yes
Chaplain/Spiritual Advisor Negotiable Resident's own minister can be contacted on request or facility can provide Spiritual advisor when needed. Weekly church services and communion available to all residents.
Other Personnel Yes Our clinical staff are supported by guest service manager, housekeeping staff, hospitality staff, maintenance team, gardener, laundry staff, and contractors eg. security, electrician, plumbers, painter etc.
Updated: 25 May 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes If required in emergency situations or as part of treatment for individual residents.
Gastronomy/Nasogastric Management No If needed at Tauranga Public Hospital
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes End of Life care introduced to staff to ensure best end of life care to all residents.
Dialysis No Referal to Tauranga Public Hospital
Wound Care Yes Wound care nurse on site. Affiliation with PHO, nurse specialist on wound management
Diabetic Care Yes Access to diabetis society for advice and training.
Continence Advice Yes Continence nurse on site and easy access to continence product providers for advice and training. Training by Continence nurse from Taurange Public Hospital.
Stomal Therapy Yes
Stroke Rehabilitation Yes Can access stroke foundation for advice and assistance.
Tracheotomy Care No Referal to Tauranga Public Hospital for support and advice as required.
Spinal Injuries Care Yes Access to Spinal Unit in Auckland for assistance and advice.
Infection Control Yes Infection Control nurse on site with monthly meetings.
Surgical Followup Yes If needed at Tauranga Public Hospital.
Psychiatric Care Yes Working closely with Mental Health Services for Older People.
Community Health Yes On referal from Tauranga Public Hospital
Clinical Management Yes 40 hours per week, available Monday to Friday and also on call after hours/week-ends for assistance.
Updated: 25 May 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite No Care Suites are purchased on Occupational Right Agreement
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 25 May 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes Familiar items are encouraged with safety of residents in mind
Single Rooms Yes
Shared Rooms No Each care suite is individually owned with en-suite bathrooms
Rooms suitable for a couple Yes We have care suite options available that is suitable for couple living.
Ensuite Yes Each Care Suite has its own en-suite
Alcohol Permitted Yes Happy hour weekly
Pets In Residence No We have SPCA visits often to the facility
Phone Access In Own Room Yes On request and paid by family
Wifi Yes
Resident can adjust heating in own room Yes Each Care Suite has it's own heating/air-conditioning system
Lounges/seating areas Yes We have two large lounge areas and other seating areas around the facility.
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes End of Life care introduced to staff to ensure best end of life care to all residents.
Outings Yes As arranged by activity staff or family. We have our own mobility vans to transport residents.
Maori Kaupapa Yes Obtained on admission and respected.
Family Committee Yes Annual care review meetings with family, staff and doctor and twice a year we arrange a family meeting where family of all areas can attend, join for snacks and drinks and have opportunity to raise issues.
Newsletter Yes Every second month
Policy for management of challenging behaviour Yes Company wide
Confused Residents Yes All staff trained how to deal with confused residents
Rural Setting No Park like grounds with mature trees
Smokers Room No Smoking area outside the facility for staff and residents.
Smoking Permitted No Outside only
Updated: 25 May 2021
Special Features
Special Features
- Brand new care facility with state of the art equipment

- Care suites with own en-suites and kitchenette providing a feeling of independence

- Wide screen TV in two large lounges

- Two elegantly appointed dining rooms with meals plated to your table prepared daily by our Executive Chef and his team

- Open and spacious facility with a resort-like feel

- Heating throughout facility

- Beautiful gardens

- Concierge services to provide that additional touch to daily living in our beautiful care suites
Updated: 25 May 2021
Interests & Activities
Interests & Activities
We provide and extensive activity program 7 days a week. All programs are planned in advance by our Diversional Therapist and the Activities team. We offer movie days, happy hour, crosswords, arts and crafts and many, many more. Also offered are visits from the mobile library and church services. We invite external speakers to address the residents on topics of interest and have a number of entertainers who provide music from pianists, violinists, singers, dancers - to name only a few.

All resident's needs are identified on admission and we ensure that they are slotted into the activities that are most likely to satisfy their cognitive, emotional and physical needs. BBQ's are organised regularly, weather permitting.

Residents are treated to van outings at least twice a week. Our Leisure team will take residents to parks, beaches, cafe's and mystery trips. We try to accommodate residents' being in nature as much as possible.

We find that interaction with young children delights our residents and therefore have children from near-by kindergartens and schools visiting where they provide residents with the opportunity to interact, play games and sing-songs for the residents.

A highlight in our residents' days are meal times! Our meals are prepared onsite by our Executive Chef and his team and we accommodate residents with specific dietary requirements as far as possible.
Updated: 25 May 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Information available on request. Fees do not include non-subsidised medications.
Staffing qualifications and details Registered Nurse available 24 hour per day. Staffing levels according to legal requirements. Staff members include RN's, Health Care Assistants, Activity team, cleaners, laundry- and kitchen staff, maintenance staff, Physiotherapist, Occupational Therapist, Admissions coordinator, Administration Assistant, Receptionist, Guest Service Manager, Clinical Manager and Business and Care Manager. There is contracted Doctors that visit the facility once a week and a nurse practitioner 3 days a week. Have access to specialists and provide 24 hour cover.
Details about meals Meals are prepared by our Chefs and plated (restaurant style) to residents in the dining rooms. We can also provide meals in resident's rooms, should they prefer to dine in. Buffet breakfast option available to provide a greater choice and variety. Individual food preferences are respected. Menu's are planned by a team of Executive Chefs in conjunction with a dietician to ensure we provide well-balanced meals.
Associated Complexes 60 Independent living villas and 35 Appartments Elmswood with 38 Memory Loss Support beds.
Updated: 25 May 2021
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes Services available if needed.
Maori - Te Reo Yes
Other Information Yes Access to multiple Interpreters if need arises
Updated: 25 May 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Hindu Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 25 May 2021
Distances
Distances
Location Distance Details
Public Transport 0.30 Km Hopper bus, taxi service, mobility taxi are available. Driving Miss Daisy operates from this site.
Shops 1.00 Km Brookfield shopping centre - Kiwi Bank, Fruit and Veg,Pharmacy,Bakery, New World supermarket, florest etc
Parks Facility is situated on a large section with beautiful views and trees and big gardens providing the feeling of a Park.
Library 3.00 Km Mobile Library visit the site every second Saturday.
Updated: 25 May 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) No Receives news letter.
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 25 May 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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