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Ons Dorp Care Centre (Dutch Village) - Rest home

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Information Pack
At a glance
Vacancy
No
Care Apartment Vacancy
Yes
Name
Ons Dorp Care Centre (Dutch Village)
Category
Rest Home Care
Address
36 McLeod Road
Henderson
Auckland 0612
Postal Address
PO Box 69174
Glendene
Auckland 0645
DHB
Waitemata
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Rajender Gill - 09 838 6567
Owner
Dutch Village Trust - 09 838 6567
Other services
Photos
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
OUR VISION
To provide quality care for residents in all stages of their retirement.

OUR MISSION
To provide quality care for residents in a homely, vibrant atmosphere of respect, dignity, love, and security, regardless of cultural or ethnic background.

OUR PHILOSOPHY
We believe our residents (retired citizens) should be cared for in a safe, sharing, and compassionate environment that delivers through its trained skilled staff, a holistic care approach that addresses the specific needs of residents as identified by their family.

OBJECTIVES

To ensure the identified specific care needs of each resident are based on an assessment of their physical, psychological, social, cultural, and spiritual requirements.

To ensure that where ever appropriate that the residents' family and health care professionals (internal/external) are consulted when decisions are required to be made in the delivery of any changes to a resident's care package.

To maintain a supportive, homely, safe, and caring living environment.

To ensure human, physical, and material resources are managed efficiently and cost-effectively.

To ensure a harmonious and appropriately skilled interdisciplinary staff clinical team is maintained.

Ensuring services provided to residents is based on the principle of continuous quality improvement.

To provide a comfortable and positive living environment in Ons Dorp which enables residents to have a peaceful and dignified last stage of their life.

To review, develop and implement Village policies as required to meet any obligations under existing or new Government statutes and regulations.

To ensure that through careful management of the village budget and financial resources there is sufficient capital expenditure available to operate and to further improve the infrastructure required to enable the delivery of quality facilities and services to residents.

To comply with the Code of Rights and Responsibilities in the operation of the Village.

To ensure that the Village provides a safe living and working environment for residents and staff which complies with Government Health and Safety legislation and regulations.

OUR VALUES
The Village values:
Its residents and staff
Honesty, truth, trust, and transparency by residents and staff
Dignity and respect
Teamwork, collaboration, and consultation
Implementation of best practice
Caring and compassion
Recognition of residents' rights
Delivery of a quality living/working environment for residents and staff.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 3 Sep 2015
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 4
Vacancy No
1 Rest Home Studio
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 7 Dec 2021
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 16
Care Apartment Vacancy Yes
No Vacancies
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 7 Dec 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Registered Nurses on duty 24 hours a day. We also have our Manager/Senior R/N on call at all times
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Physio is available on Friday's
Social Worker (on site) Negotiable We have a Resident Liaison Advisor on site
Diversional Therapist Negotiable
Activities Co-ordinator Yes We have an Activity coordinator on site and 2-3 activity staff every week day and at least one activity staff on the weekend.
Hairdresser Yes Our regular hairdressers comes in on a Monday and Wednesday mornings.
Podiatrist Yes Podiatrist is available every six weeks
Dietitian Yes Dietician is available for those with special needs
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Updated: 27 Mar 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Infection Control Yes
Surgical Followup Yes
Community Health Yes
Clinical Management Yes
Updated: 25 Mar 2008
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Private Paying Yes
Updated: 3 Sep 2015
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Shared Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes
Whanau Room Yes
Maori Kaupapa Yes
Residents Committee Yes
Newsletter Yes Monthly newsletter
Policy for management of challenging behaviour Yes
Confused Residents Yes We do not have a secure unit, but do care for people with dementia unless they pose a wander or serious behaviour risk.
Rural Setting Yes Although we are not strictly speaking in a rural setting, we have extensive park like grounds, and our complex is set in a very quiet area
Smoking Permitted Yes Outside the buildings
Semi-Secure Yes
Updated: 3 Sep 2015
Special Features
Special Features
Ons Dorp Care Centre was a set up mainly for people with Dutch heritage. We have a very uniquely Dutch atmosphere and we welcome residents from all nationalities.
Updated: 3 Sep 2015
Interests & Activities
Interests & Activities
Activity programme, Art, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Church, Children, Classical Music, Concerts, Cooking, Craft, Dancing, Electric beds, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Housie, Jigsaw, Library, Movies, Music, Outings, Parkinson's Society, Reading, Shopping, Videos
Updated: 3 Sep 2015
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not $166.14 incl.GST per day. We have 4 Rest Home rooms and 16 Care Suites (on a License to occupy basis). The daily care fee applies to both.
Staffing qualifications and details We have Registered Nurses and Senior Health care assistants on at all times. Our Clinical Manager, who is also a Registered Nurse is available Monday to Friday. We have a Senior RN/Manager available during the week and on call.
Details about meals Full catering on site. Breakfast in room, or in the main dining room. Lunch is served at midday, dinner at 5pm. Along with morning and afternoon tea, and a late snack and drink at 7pm.
Internet access Residents can use the Wireless internet at no additional cost
Associated Complexes There are 91 Villa's in the retirement village associated to the Care Centre
Updated: 27 Mar 2021
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Dutch Yes Dutch staff are available, as well as residents in the retirement village can act as interpreter
English Yes
Fijian Indian Yes
Flemish Yes
German Yes Some german is spoken
Hindi Yes
Mandarin Yes
Maori - Te Reo Yes
Ndebele Yes
Samoan Yes
Shona Yes
Updated: 3 Sep 2015
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 3 Sep 2015
Distances
Distances
Location Distance Details
Public Transport 2.00 Km Buses and trains available in central Henderson
Shops 2.00 Km West city Waitakere Mall and near by shops
Mall 2.00 Km West city Waitakere Mall is within walking distance
Parks 2.00 Km Tui Glen Reserve is within walking distance, and has a paved walkway through mature park, alongside the Waikumete Stream.
Library 2.00 Km Mobile Library visits every fortnight.
Updated: 27 Mar 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 3 Sep 2015

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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