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Ons Dorp Care Centre (Dutch Village) - Hospital

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Information Pack
At a glance
Vacancy
Yes
Care Apartment Vacancy
Yes
Name
Ons Dorp Care Centre (Dutch Village)
Category
Hospital Care
Address
36 McLeod Road
Henderson
Auckland 0612
Postal Address
PO Box 69174
Glendene
Auckland 0645
DHB
Waitemata
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Rajender Gill - 09 838 6567
Owner
Dutch Village Trust - 09 838 6567
Other services
Photos
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
OUR VISION
To provide quality care for residents in all stages of their retirement.

OUR MISSION
To provide quality care for residents in a homely, vibrant atmosphere of respect, dignity, love, and security, regardless of cultural or ethnic background.

OUR PHILOSOPHY
We believe our residents (retired citizens) should be cared for in a safe, sharing, and compassionate environment that delivers through its trained skilled staff, a holistic care approach that addresses the specific needs of residents as identified by their family.

OBJECTIVES

To ensure the identified specific care needs of each resident are based on an assessment of their physical, psychological, social, cultural, and spiritual requirements.

To ensure that where ever appropriate that the residents' family and health care professionals (internal/external) are consulted when decisions are required to be made in the delivery of any changes to a resident's care package.

To maintain a supportive, homely, safe, and caring living environment.

To ensure human, physical, and material resources are managed efficiently and cost-effectively.

To ensure a harmonious and appropriately skilled interdisciplinary staff clinical team is maintained.

Ensuring services provided to residents is based on the principle of continuous quality improvement.

To provide a comfortable and positive living environment in Ons Dorp which enables residents to have a peaceful and dignified last stage of their life.

To review, develop and implement Village policies as required to meet any obligations under existing or new Government statutes and regulations.

To ensure that through careful management of the village budget and financial resources there is sufficient capital expenditure available to operate and to further improve the infrastructure required to enable the delivery of quality facilities and services to residents.

To comply with the Code of Rights and Responsibilities in the operation of the Village.

To ensure that the Village provides a safe living and working environment for residents and staff which complies with Government Health and Safety legislation and regulations.

OUR VALUES
The Village values:
Its residents and staff
Honesty, truth, trust, and transparency by residents and staff
Dignity and respect
Teamwork, collaboration, and consultation
Implementation of best practice
Caring and compassion
Recognition of residents' rights
Delivery of a quality living/working environment for residents and staff.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 3 Sep 2015
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 24
Vacancy Yes
1 Single Hospital Room
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 29 Nov 2021
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 16
Care Apartment Vacancy Yes
No Vacancies
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 29 Nov 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Occupational Therapist Negotiable
Diversional Therapist Negotiable
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes
Updated: 3 Sep 2015
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Infection Control Yes
Surgical Followup Yes
Updated: 3 Sep 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 3 Sep 2015
Features
Features
Feature Status Details
May Bring Own Furniture Yes Provided it does not cause a Health and Safety issue
Single Rooms Yes
Shared Rooms Yes Three rooms are shared twin
Rooms suitable for a couple Yes Our double rooms can suit a couple
Alcohol Permitted Yes Provided it does not interfere with medication being taken and that behaviour is not affected
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Private phone line can be installed at residents cost
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes
Outings Yes
Maori Kaupapa Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting Yes Although we are not strictly speaking in a rural setting, we do have lovely park like grounds, and we are in a very quiet location
Smoking Permitted Yes Outside the building
Updated: 3 Sep 2015
Special Features
Special Features
Ons Dorp Care Centre was a set up mainly for people with Dutch heritage. We have a very uniquely Dutch atmosphere and we welcome residents from all nationalities.
Updated: 3 Sep 2015
Interests & Activities
Interests & Activities
Activity programme, Art, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Cards, Care and Craft, connect the dots, Chapel, Children, Classical Music, Concerts, Craft, Pet Assisting Therapy, Laughing therapy, Entertainers (weekly), musical aerobics, Exercises, Flower arranging, Games, Garden, Happy Hour, Housie, Library, Movies, Music, Newspaper reading, Shopping, Videos
Updated: 27 Mar 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not $263.64 incl. GST per day.
Staffing qualifications and details We have registered nurses 24 hours per day, along with senior Health Care Assistants. Our Activities team work throughout the week, to facilitate a full programme of activities in two different lounges (one with high stimulation activities e.g., concerts & second lounge with low stimulus activities) and outings. We have a full time team of maintenance staff and gardeners.
Details about meals Our on site caterers will meet all dietary requirements. Breakfast is served in residents rooms, or in the main dining room as required. The main meal is served at midday, dinner at 5pm and supper at 7pm. Tea and coffee is served with all the meals and we serve good quality juices with food instead of cordials.
Internet access Residents are provided with full wireless internet access at no additional cost
Associated Complexes Along with the Care Centre there are 91 villa's in the retirement village
Updated: 27 Mar 2021
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Chinese Yes
Chinese dialect Yes
Dutch Yes We have Dutch staff, along with residents from the Village who can speak Dutch fluently
English Yes
Fijian Yes
Fijian Indian Yes
Flemish Yes
German Yes Some German speakers are available
Hindi Yes
Mandarin Yes
Ndebele Yes
Niuean Yes
Samoan Yes
Shona Yes
Tongan Yes
Other Information Yes Ghandian Twi
Updated: 22 Dec 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Roman Catholic Yes
Updated: 3 Sep 2015
Distances
Distances
Location Distance Details
Public Transport 2.00 Km
Shops 2.00 Km West city Waitakere mall is within easy walking distance from the Care Centre.
Mall 2.00 Km West city Waitakere Mall across Edmonton Road.
Parks 2.00 Km Tui Glen reserve is a short walk from Ons Dorp, and has a lovely paved footpath alongside the Waikumeta stream.
Library 2.00 Km Once every 2 weeks the Mobile Library visits the Care Centre with books for loan
Updated: 27 Mar 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 3 Sep 2015

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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