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Glenwood Home
At a glance
- Vacancy
- No
- Name
- Glenwood Home
- Category
- Rest Home Care
- Address
- 6 Glenwood Avenue
Highfield
Timaru 7910 - DHB
- South Canterbury
- Phone
- (03) 686 1090
- Fax
- (03) 686 2793
- Mobile
- 0276861091
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Veronica Ligteringen / Facility Manager - 03 - 686 1090
- Owner
- Anglican - Methodist Glenwood Home Trust - 03 - 686 1090
Other services
Photos
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Map
Reviews
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Description
At Glenwood we "Celebrate Life" and "Value People". We aim to provide a community at Glenwood, which provides a homely and comfortable quality of life and fully recognises and supports the dignity of people growing older.
The Philosophy of the Glenwood Community is to establish and maintain suitable services of care and support, which includes meeting the Resident’s spiritual and welfare needs. This shall be done without distinction of race, creed, nationality, or opinion.
It is the individual's choice and, where appropriate, the choice of their family and supporters, to select a Quality Rest Home which provides a high standard of care in a safe, supportive environment where privacy and independence (as much as possible) are safeguarded.
People who select Glenwood Community as their place of residence, have the right to high standards of care, support, and respect as people, and this can only be met by the working together of the Board, Staff and the Residents' families, working alongside Medical Advisers, for a better understanding of the ageing process and the associated limitations.
The Philosophy of the Glenwood Community is to establish and maintain suitable services of care and support, which includes meeting the Resident’s spiritual and welfare needs. This shall be done without distinction of race, creed, nationality, or opinion.
It is the individual's choice and, where appropriate, the choice of their family and supporters, to select a Quality Rest Home which provides a high standard of care in a safe, supportive environment where privacy and independence (as much as possible) are safeguarded.
People who select Glenwood Community as their place of residence, have the right to high standards of care, support, and respect as people, and this can only be met by the working together of the Board, Staff and the Residents' families, working alongside Medical Advisers, for a better understanding of the ageing process and the associated limitations.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 9 Sep 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 13 |
| Vacancy | No |
| Impending vacancy | No |
| Premium Room Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 28 Oct 2020 | |
Testimonials
| "... kind, compassionate and respectful care".
"...courtesy and respect" "Glenwood has a nice feel and atmosphere" "The staff are friendly, everyone smiles." "I love it here!" "Clean and welcoming" |
| Updated: 19 Jan 2017 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 168 | Yes | Clinical Care Manager on site 40 hours per week. Registered Nurses are available 24 hours per day across the 7 day week. |
| Healthcare Assistants/Caregivers | 67+ | Yes | Caregivers undertake the Careerforce Programme of study to enhance their skills and professional care and attend educational in-services when they are held. |
| Physiotherapist | 2 | Yes | Physiotherapist visits twice a week. The physiotherapist provides individual assessments and leads group exercise routines regularly. |
| Occupational Therapist | No | Available as required | |
| Social Worker (on site) | No | Available as required | |
| Diversional Therapist | 25 | Yes | A fully trained Diversional Therapist works alongside our Activities Co-ordinator. They alternate duties so we have activities every day of the week - including weekends! |
| Activities Co-ordinator | 25 | Yes | We provide a wide range of activities, including outings, visits from talented entertainers, games, quizzes, and "special events" are our trademark. Individual interests are catered for. |
| Hairdresser | Yes | Hairdresser visits three times every week and attend to our residents hair in our purpose-built salon. | |
| Podiatrist | Yes | Nathan Dickson services the home every 6 weeks. All podiatrists are available outside regular visits, by arrangement. | |
| Dietitian | Yes | Our Dietitian consults with us on a regular basis to ensure meals are balanced, nutritious, and pleasing to the palate; and along with our other clinical advisors, works with our catering staff to ensure individual needs are being met. | |
| Accredited Visitors | Yes | Glenwood accesses advice from a clinical Quality Expert consultant to ensure our standards are maintained to a very high level. | |
| Kaumatua | Negotiable | We can meet specific needs on request | |
| Chaplain/Spiritual Advisor | Yes | Glenwood's chaplain is available on a regular basis and on request, as needed. Our residents are encouraged to maintain links with their own church and personnel. Various churches offer services in-house for those unable to go out to church. | |
| Other Personnel | Yes | 'Friends of Glenwood' is a voluntary group that provides special events etc. for our residents. These include games days, mid-winter dinner, Christmas party to name a few. Glenwood is grateful for the time and resources they so kindly offer. | |
| Updated: 9 Sep 2016 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | No | Non Applicable |
| End of Life/Palliative Care | Yes | |
| IV Antibiotic Capability | No | Non Applicable |
| Wound Care | Yes | available as needed |
| Diabetic Care | Yes | as required |
| Continence Advice | Yes | as required |
| Stomal Therapy | Yes | as required |
| Stroke Rehabilitation | No | as required |
| Infection Control | Yes | as required |
| Surgical Followup | Yes | |
| Clinical Management | Yes | Our Charge Nurse has extensive aged care experience |
| Updated: 13 Sep 2016 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Carer Support | Yes | |
| Updated: 5 Jan 2015 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | Interconnecting rooms which share an ensuite are suitable for couples. |
| Ensuite | Yes | 38 of our rooms have a shared or individual ensuite. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | We have two friendly cats and one budgie. |
| Phone Access In Own Room | Yes | All bedrooms have a phone extension, and residents are welcome to arrange an external phone line if wished. |
| Resident can adjust heating in own room | Yes | Our warm and sunny home suits most people, and residents are able to adjust the temperature in their bedroom to suit their requirements. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | We have a number of lounges and 'nooks' around the Home, and our internal courtyard is a popular sitting area when weather permits. The sunny northwest library is a favourite spot as it looks towards the local hills and nearby mountains |
| Primary Health Funded Short Term Care | Yes | |
| Outings | Yes | Our Activities staff inspire our residents to be busy and active. Many planned trips provide enjoyment for our residents |
| Whanau Room | Yes | We have a number of rooms available for use, including a Community Room, and several lounge and sitting areas scattered throughout the Home, as well as a mid-sized lounge in the Kowhai wing. |
| Maori Kaupapa | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | A quarterly newsletter is distributed amongst family and friends of Glenwood. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | No | Beautiful and colourful grounds which blend in with the surrounding community. |
| Smoking Permitted | Yes | One outdoor area is designated for those residents who do smoke. No smoking indoors is allowed. |
| Semi-Secure | Yes | |
| Updated: 2 Mar 2017 | ||
Special Features
| Glenwood Home is a well-established Aged Care facilty in Timaru, which boasts a solid reputation for a high level of professional care from our trained and dedicated staff. We are very proud of our home, and strive to ensure that every resident 's individual needs are met in the most appropriate manner.
Our Home was significantly rebuilt in 2005, and we have a sunny, modern, warm purpose-built Rest Home that our residents enjoy. The special character and relaxed atmosphere is apparent to visitors immediately - visitors are welcome anytime and should feel just as 'at home' as our residents do. |
| Updated: 5 Jan 2015 |
Interests & Activities
|
We have a great variety of interests and Activities in the Home. Our Activity programme is both varied and full. Art, Bowls, Church services, Music and entertainment, Crafts and Housie, Newspaper reading, Exercises, Frequent trips, including shopping expeditions form some of our regular activity.
Letters, photos, e-letters to and from family and friends are ways to keep in touch with loved ones.Our Activities staff are able to facilitate this for each resident. Reading, including Big Print Books for those with visual impairment are on hand in our well-stocked library. A sunny conservatory area provides a view where anyone can sit and look out onto the surroundings, A spacious Community Room contains a pool table and dart board for group and team activities. |
| Updated: 2 Mar 2017 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Our modern kitchen provides all our meals and baking on-site, catering for all our resident's individual needs. Our Senior Cook and kitchen staff are dedicated to providing nutritious, tasty, and visually-appealing meals to support our residents in their daily life. Dietitian advice is regularly accessed to ensure a balanced, nutritious menu is maintained and special diets are available. | |
| Staffing Qualifications and Details | The Home and Village complex is managed by Veronica Ligteringen our Facility Manager along with Lorn McGowan our Clinical Care Manager. They are supported by our Quality Coordinator Sue Moore and other RN staff 24/7,along with well-trained and professional Caregivers. We also employ committed and personable kitchen, laundry, and cleaning staff. The grounds and maintenance are attended to by our maintenance man and gardener, and our Administration Manager is Carol Bradley. | |
| Associated Complexes | Glenwood Cottages - There are 17 one-bedroom cottages on our site, which provide an independent living option for people in retirement. | |
| Updated: 2 Mar 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Organised as required |
| Maori - Te Reo | Yes | Organised on request |
| Punjabi | Yes | |
| Swedish | Yes | |
| Thai | Yes | Staff member is of Thai descent. |
| Updated: 13 Sep 2016 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Glenwood was established by the Anglican and Methodist churches of Timaru. However, we cater for all residents as individuals, and offer support towards any religious affiliations. |
| Baptist | Yes | |
| Brethren | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Seventh Day Adventist | Yes | |
| Spiritualist/New Age | Yes | |
| Updated: 5 Jan 2015 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.25 km | Bus, taxis service readily available. Staff and Friends of Glenwood will assist with transport as required and where it may not be possible for family to help. |
| Shops | 0.50 km | Dairy, BP, Takeaway shop, hairdresser. |
| Mall | 1.00 km | Highfield Village - Supermarket, Hairdresser, pharmacy, NZ Post, Shoes, Cafe, Clothing, Real Estate |
| Parks | 1.00 km | Westend park by Highfield Mall, Aorangi Stadium - recreation and sporting facility, including gym. |
| Library | 2.50 km | Comprehensive children's and adults library in centre of town by museum and other public facilities.Library has wonderful supply of Low vision texts, tapes and other resources suitable for people with visual, hearing impairments. |
| Updated: 5 Jan 2015 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| CareerForce | Yes | All our caregivers are required to be undertaking Careerforce papers supporting their knowledge and skill base for providing care to our residents. Some are doing NZQA standards towards Level 1, 2, 3, or even 4. |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| National Certificate in Diversional Therapy | Yes | We have one fully qualified Diversional Therapist and one Activities Coordinator who has completed a substantial number of papers toward this qualification. |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | A number of our Caregivers have completed the National Certificate |
| New Zealand Aged Care Association (NZACA) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
| Registered Retirement Village? | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
    ![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg "Retirement Villages Association of New Zealand [Inc] (RVA)") |
||
| Updated: 9 Aug 2016 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
