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Glenwood Home

At a glance
Vacancy
No
Name
Glenwood Home
Category
Hospital
Address
6 Glenwood Avenue
Highfield
Timaru 7910
Region
South Canterbury
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Steve Johnston / General Manager - 03 - 686 1090
Owner
Glenwood South Canterbury Trust - 03 - 686 1090
Other services
Photos
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Visitors as usual (but not if you're unwell or recently returned from overseas)
At Glenwood we "Celebrate Life" and "Value People". We aim to provide a community at Glenwood, which provides a homely and comfortable quality of life and fully recognises and supports the dignity of people growing older.

The Philosophy of the Glenwood community is to establish and maintain suitable services of care and support, which includes meeting the Resident’s spiritual and welfare needs. This shall be done without distinction of race, creed, nationality, or opinion.

It is the individual's choice and, where appropriate, the choice of their family, to select a Rest Home/Hospital that provides a high standard of care in a safe, supportive environment where privacy and independence are safeguarded.

People who select Glenwood community as their place of residence, have the right to high standards of care, support, and respect. This can only be met by the working together of the board, staff and the residents' families, working alongside medical advisers, for a better understanding of the ageing process and the associated limitations.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 8 Dec 2023

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 33
Vacancy No
1 x Female Room
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $15.00/day up to $15.00/day as at 02 Oct 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 11 Oct 2024

Testimonials
Testimonials
"... kind, compassionate and respectful care".
"...courtesy and respect"
"Glenwood has a nice feel and atmosphere"
"The staff are friendly, everyone smiles."

Updated: 8 Dec 2023

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 168 Yes Clinical Care Manager on site 40 hours per week. Registered Nurses are available 24 hours per day across the 7 day week.
Healthcare Assistants/Caregivers 67+ Yes Caregivers undertake the Careerforce Programme of study to enhance their skills and professional care and attend educational in-services when they are held.
Physiotherapist 2 Yes Physiotherapist visits twice a week. The physiotherapist will provide both individual assessments on request and leads group exercise routines regularly.
Occupational Therapist No Available as required
Social Worker (on site) No Available as required
Diversional Therapist 25 Yes A fully trained Diversional Therapist works alongside our Activities Co-ordinator. They alternate duties so we have activities every day of the week - including weekends
Activities Co-ordinator 25 Yes We provide a wide range of activities, including outings, visits from talented entertainers, games, quizzes, and "special events" are our trademark. Individual interests are catered for.
Hairdresser Yes Hairdresser visit once a week and attend to our residents hair in our purpose-built salon.
Podiatrist Yes Lousie Aubrey services the home every 6 weeks. All podiatrists are available outside regular visits, by arrangement.
Dietitian Yes Our Dietitian consults with us on a regular basis to ensure meals are balanced, nutritious, and attractively presented. Our catering staff ensure individual needs are being met.
Kaumatua Negotiable We can meet specific needs on request
Chaplain/Spiritual Advisor Yes Glenwood's chaplain is available on a regular basis and on request, as needed. Our residents are encouraged to maintain links with their own church and personnel. Various churches offer services in-house for those unable to go out to church.
Other Personnel Yes Our very generous 'Friends of Glenwood' is a voluntary group that provides special events organisation especially for our residents. These include games days, mid winter dinner, Christmas party to name a few.

Updated: 8 Dec 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management No Non Applicable
IV Antibiotic Capability No Non Applicable
Wound Care Yes available as needed
Diabetic Care Yes as required
Continence Advice Yes as required
Stomal Therapy Yes as required
Stroke Rehabilitation No as required
Infection Control Yes as required
Surgical Followup Yes
Clinical Management Yes Our Charge Nurse has extensive aged care experience

Updated: 8 Dec 2023

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Carer Support Yes

Updated: 8 Dec 2023

Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes Interconnecting rooms which share an ensuite are suitable for couples.
Ensuite Yes 38 of our rooms have a shared or individual ensuite.
Alcohol Permitted Yes
Pets In Residence Yes Bird aviary and fish tank is at reception.
Phone Access In Own Room Yes All bedrooms have a phone extension, and residents are welcome to arrange an external phone line.
Resident can adjust heating in own room Yes Our warm and sunny home suits most people, and residents are able to adjust the heat pump in their bedroom to suit their requirements.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have a number of lounges around the Home, and our internal courtyard is a popular sitting area when weather permits. The sunny northwest library is a favourite spot as it looks towards the local hills and mountains.
Primary Health Funded Short Term Care Yes
Outings Yes Our activities staff keep our residents busy and active. Many planned trips provide enjoyment for our residents.
Whānau Room Yes We have a number of rooms available for use, including a Community Room, and several lounge and sitting areas throughout the Home, as well as a mid-sized lounge in the Kowhai wing.
Māori Kaupapa Yes
Residents Committee Yes
Newsletter Yes A quarterly newsletter is distributed amongst family and friends of Glenwood.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting No Beautiful gardens and grounds.
Smoking Permitted Yes An outdoor area is designated for those residents who do smoke, otherwise no smoking indoors is allowed.
Semi-Secure Yes

Updated: 8 Dec 2023

Special Features
Special Features
Glenwood Home is a well-established Aged Care facilty in Timaru, which boasts a solid reputation for a high level of professional care from our trained and dedicated staff. We are very proud of our home, and strive to ensure that every resident 's individual needs are met in the most appropriate manner.

Our Home was significantly rebuilt in 2005, and we have a sunny, modern, warm purpose-built Rest Home that our residents enjoy. The special character and relaxed atmosphere is apparent to visitors immediately - visitors are welcome anytime and should feel just as 'at home' as our residents do.

Updated: 8 Dec 2023

Interests & Activities
Interests & Activities
We have a great variety of interests and activities in the Home. Our activities programme is both varied and full. art, bowls, church services, music and entertainment, crafts and housie, newspaper reading, exercises, frequent trips, including shopping expeditions form some of our regular activity.

Letters, photos, e-letters to and from family and friends are ways to keep in touch with loved ones. Our activities staff are able to facilitate this for each resident.

Reading, including Big Print Books for those with visual impairment are contained in our well-stocked library. A sunny conservatory area provides a view, as well when all can sit and look out onto the surroundings,

A spacious Community Room contains a billiards table and dart board.

Updated: 8 Dec 2023

Additional Information
Additional Information
Topic Details
Staffing qualifications and details The Home and Village complex is managed by Steve Johnston our General Manager along with Lorna McGowan our Clinical Care Manager. Registered nurses are on duty 24/7,along with well-trained and professional caregivers. We also employ kitchen, laundry, administration and cleaning staff. The grounds and maintenance are attended to by our maintenance staff and gardening staff.
Details about meals Our modern kitchen provides all our meals and baking on-site, catering for all our resident's individual needs. Our Head Chef and kitchen staff are dedicated to providing nutritious, tasty, and well presented meals.
Associated Complexes Glenwood Cottages - There are 17 one-bedroom cottages on our site, which provide an independent living option for people in retirement. These are very affordable and popular. Contact the General Manager to place your name on our waiting list.

Updated: 8 Dec 2023

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Interpreter Yes Organised as required
Māori - Te Reo Yes Organised on request
Thai Yes Staff member is of Thai descent.

Updated: 8 Dec 2023

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Glenwood was established by the Anglican and Methodist churches of Timaru. However, we cater for residents as individuals, and we support all religious affiliations.
Baptist Yes
Brethren Yes
Christian Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Spiritualist/New Age Yes

Updated: 8 Dec 2023

Distances
Distances
Location Distance Details
Public Transport 0.25 Km Bus, taxis service readily available. Staff can occasionally assist with transport if required and where it may not be possible for family to help.
Shops 0.50 Km Dairy, BP, takeaway shop, hairdresser.
Mall 1.00 Km Highfield Village Mall - supermarket, hairdresser, pharmacy, NZ Post, café.
Parks 1.00 Km Westend park by Highfield Mall, Aorangi Stadium - recreation and sporting facility, including a gym.
Library 2.50 Km A comprehensive children's and adults library in the centre of town by the museum and other public facilities. The library has wonderful supply of low vision texts, tapes and other resources suitable for people with visual and hearing impairments.

Updated: 8 Dec 2023

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes We have two fully qualified and Diversional Therapist's and one activities assistant.
Aged Care Association New Zealand (ACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 8 Dec 2023


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.