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Orewa Beach

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At a glance
Orewa Beach
Rest Home
400 Hibiscus Coast Highway
Ōrewa 0931
Postal Address
400 Hibiscus Coast Highway
Ōrewa 0931
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Elaine Redulla - 09 426 4867
The Crossley family
Other services
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"Retirement living by the beach"

Nestled amid lush gardens, literally a stone's throw from the beach and Orewa town centre.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 20 Mar 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 28
Vacancy Yes
Garden view
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $5.00/day up to $7.00/day as at 19 Mar 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 24 Apr 2024
"I am very happy here and this feels like coming to my own home. I don't feel lonely as I am surrounded with lovely residents and friends." Elsie Casson

"I have lived here for 10 years and I am very pleased to have resided in such a warm and homely environment. I could never get a more personalized care elsewhere than here." Grace Callagher

"My mother, Peggy Winks lived at Crossley Court Rest Homes-Orewa Beach for nearly six years. We were able to sleep at night confident that our mother was being well-looked after.We found Crossley Court to be just like a family home. Being located in a residential area, we did not feel that we have moved my mother to an "institution". We could visit any time of the day or night and the staff and other residents became extended family. The Rest Home is just a few minutes flat walk to the beach or Orewa township. We would regularly take mother, in her wheel chair for a picnic by the beach or wander around the shops and stop for afternoon tea at one of the many cafes Orewa has to offer."Val Smith

"Our mother, Ella Neary has been a resident at Crossley Court Rest Homes-Orewa Beach for five years. During this time, she has made some lovely friends and has received excellent care both medically and holistically, and her needs are well taken cared of by the caring Staff, the Registered on site nurse and the doctor who visits the Rest Home on a regular basis. Any concerns from both Ella and us are always sorted out promptly by the Manager, Elaine and her wonderful Staff. I
love it that we can just pop in anytime to visit Ella or take her out. Ella enjoys the activities that Crossley Court- Orewa Beach provides especially the Physio/exercise sessions and the sing a -longs and the Happy Hour that is put on. The Annual Christmas party is always a great success and thoroughly enjoyed by everybody and the food is amazing! I would definitely recommend this loving Rest Home to any family who is looking for a caring and well-managed environment for their elderly parent." Hester Neary

"I find the meals very good and very enjoyable. It is so hard to please 27 of us but the cooks seem to satisfy all of us." Ray Kearney

"We have been involved with Elaine and the home for some years now, and we would like to acknowledge the compassionate and caring home you provide.It has always been our experience with you and your Staff, that you have the best interests of your residents in mind and we have nothing but respect for the level of your love and care. You provide a peaceful and contented environment, with that balance of stimulation, activity involvement and trips out, all seemingly in keeping with the needs of the resident involved. The provision of food and cleanliness is also great, so that we would never have any hesitation in recommending your home, to anyone reaching that stage in their life that required or needed a good aged care facility. You have our warmest respect for all that you and your staff do." Trevor and Dianne Bayer

I consider that we were very lucky to secure a place at Crossley Court for our mother. She has gone from being lonely and anxious to being as relaxed and happy as I have seen her in 10 years.To be honest, we are stunned with the transformation.She even looks younger!
I believe this change has been in part due to the facilities and services you offer, but principally to the care and support which is ever present whenever I, or my brothers,Warwick and Bruce come to visit.
Having been a professional manager and administrator for most of my working life, I can also see the beneficial effects of the Rest home's governing policies and your own gentle, caring management style.
My brothers and I cannot offer enough praise and thanks for what you have achieved for Dorothy in such a short time.
Peter, Warwick and Bruce Anderson

"Staff is very good to me. They look after me very well.I have problems with my eyes and I often go to Greenlane. Elaine organizes Staff to take me to these appointments and for that I am so grateful. Here, we also have trips that stretches from the East to the West Coast. Our visits to Matakana and Martins Bay provide us with a different fresh ambiance, whilst going to Muriwai gets us to see the wild-side of some beaches and enjoy the gannet scenery nearby. Everything is made possible here at Crossley Court Rest Homes-Orewa Beach. What more could I ask for? Meals are very nice. I have thoroughly enjoyed the themed lunches that we have been having and I look forward to more. I enjoy the company of a chosen few. I get to visit my wife at another Rest Home with the help of Lynda and Wendy. A1 Nursing Staff who are on to it and easily picks up when I am sick. Thank you for the top notch care. I reckon, finding Crossley Court Rest Homes-Orewa Beach has been a great gift to me. Merve Brown

"Crossley Court was my father's home for just over two years. Thank you to the entire team at Crossley Court for your never ending patience, support and kindness provided to Dad while in your care. You are special people.To Elaine-thank you so much-your professionalism and leadership is amazing and clearly evident in the quality of care provided by your Staff; Dad was always treated with kindness, dignity and respect and I observed this same high level of standard of care provided to other residents in Crossley Court on many occasions.Please pass on my thanks and appreciation to all your Staff" Susie George for Richard Redmayne

I have been a resident in Crossley Court-Orewa Beach since September 2015 and in that time, I have been really appreciative of the Management and Staff of the organization. Things such as hospitality, meals and patient care are all fulfilled to my satisfaction. I am pleased with the ability to visit restaurants and have the opportunity to go out on picnics and movies. In my case, I have a lawn and beautiful garden outside of my room which makes it a pleasure to be able to view whilst I sit on my deck. Unfortunately, I have very few relations and friends because of my age but have been able to join in with a really friendly group from the residents to Management and Staff which makes this place a pleasure to live in. John Coleman

I would like to compliment Elaine and her Staff for the wonderful work that you do with the Elderly in your care especially my Mum.
The Staff are always patient, helpful and kind and I have seen this in many different situations because I often pop in at different times to visit Mum. Not only are the elderly physically cared for, but they are treated with respect. That is all a daughter with an aging parent could wish for.
Elaine, you treat your Staff with respect too and this shows as the Staff are reliable and loyal. One of the things that I appreciate the most is the good advice that I have been given over the years as my mother deteriorates. Elaine, you and your Staff have been there for me every step of the way, helping me and my family understand and accept the Dementia progression. I will always be thankful and indebted to you.
Thank you from the bottom of my heart. Deane Erasmus

I cannot recommend Crossley Court enough. They are the most wonderful, caring people. My Dad could be a challenge and they just said he was mischievous and cheeky and were so incredibly patient with him. The Staff went out of their way to make sure he had an enjoyable time there. Covid has been a challenge for them but we were always kept up to date and visiting was done in a safe manner. The Christmas Party was a real treat and Staff had given up their own time to make it a fabulous event. You will be lucky if you had one of your loved ones there. Carol Weaver
Updated: 20 Mar 2023
Type Hours Per Week Status Details
Registered Nurse Yes 2 Full time RNs and the Manager who is a Registered Nurse as well. The Manager lives close by whilst both RNs live within the Coast.
Nurse Practitioner Negotiable There is not the need for a Nurse Practitioner to operate at our facility as we have a resident Doctor who is always available and practices at HBC Medical. All other GPs involved are in same Practice & others are with Silverdale Medical.
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Our Physiotherapist comes every Tuesday afternoons. We have a Physiotherapy Room where residents carry out their exercise regime daily. The Physiotherapist/ the Activities staff hold daily Otago exercises.
Occupational Therapist Yes We are well resourced in obtaining a therapist for a resident if there was a request
Social Worker (on site) Yes Many of our residents have retained and/or acquired their own Social Worker while living here with us.
Diversional Therapist Yes We have a well experienced and enthusiastic Activities Coordinator here who brings an exciting day and events to our residents. We respect the wishes of each resident and some may wish not to participate in any of the activities or outings.Big on Outings!
Activities Co-ordinator Yes As above.
Hairdresser Yes We have a lovely and friendly hair dresser who visits here every week and sometimes twice a week, at a very small cost. She has started in 2020. She has background in Nursing too.
Podiatrist Yes Podiatrist visits every four weeks or more often if requested.
Dietitian Yes Our menu has been reviewed in March 2022 by Consulting Dieticians. Our Menu is very much resident driven.
Accredited Visitors Yes We support and facilitate any Accredited Visitors on to our premises. We have visitors from Age Concern.
Kaumatua Yes We are fully respectful and accepting of all cultures here and we have access to their support persons and experts in the community.
Chaplain/Spiritual Advisor Yes
Other Personnel Yes
Updated: 20 Mar 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes Liaises with Hospice
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes Has access to a Continence Nurse
Stomal Therapy Yes Has access to an Ostomy Nurse.
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 20 Mar 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes We have been taking clients under the Primary options Scheme as well.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 20 Mar 2023
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Shared Rooms Yes
Ensuite Yes
Alcohol Permitted Yes Alcohol is permitted but managed by Staff.
Negotiate To Bring Own Pet No Pets are allowed to visit.
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes All rooms have a door that opens out to their own sunny decking area.
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes We do have registered Nurses here who are trained and experienced in Palliative care and its delivery. However we do provide palliative care following liaison with Hospice.
Outings Yes If residents want to participate in these outings only. We respect that some residents do not want to be involved in some activities.We are big on outings!We do at least three van ride outings /week & a picnic/luncheon a week weather permitting.
Whānau Room Yes We can make a Private Room available for this purpose if necessary. Please ask us about this.
Residents Committee Yes Chaired by Activities Staff. Monthly meetings conducted by Facility Manager.
Family Committee No Manager maintains communications via email with changes particularly COVID 19 situations. Prior to COVID, Bi-annual Residents/Family meetings were held.
Newsletter No Updates usually via email and clips on activities via video sent to family members.
Policy for management of challenging behaviour Yes
Confused Residents Yes We do cater for residents with confusion and Dementia within the realms of those residents not being a huge danger or risk to themselves or others.
Rural Setting No Beach across the road!
Smokers Room No There is a designated smoking area outside of the facility.
Updated: 20 Mar 2023
Special Features
Special Features
We have recently upgraded the outdoor area.The residents have thoroughly enjoyed the Colourful flowers around the Rest Home.The Rest Home has a Physiotherapist on site every Thursday afternoons and this has certainly improved the residents mobility and alertness.Our new Physiotherapy room
has been operational since March 2012.

Most part of the gardens have been updated by Landscape designer and our new Gardener.
We have always maintained our homely atmosphere.

Colourful pot plants are great features on residents' decks.
Updated: 20 Mar 2023
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Classical Music, CMA, Concerts, Cooking, Children (children visit eg Guides come and do baking with us, we take an active interest in fundraising events, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Gardening, Happy Hour, Indoor Games, Jigsaw, Library, Minibus, Newspaper reading, Outings and Ticky Tours to interesting places, Park, Parties, Pianist, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Videos, Womens Institute (Friendly Club), movies and luncheon at various restaurants.
Updated: 20 Mar 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please see the manager for full details.
Staffing qualifications and details Has one full- time and two part time cooks. All have current Food Hygiene certificates. One cook has completed Level 4 Catering certificate under Service IQ.
Details about meals Home cooked, caters to specific dietary needs of residents. Also has themed months for special meals to look forward to. Menu is resident- driven. 3 x cooks share their expertise and cooking styles.
Associated Complexes Crossley Court
Updated: 20 Mar 2023
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Danish Yes We have a Staff member fluent in Danish.
English Yes
Filipino Yes
Indonesian Yes
Interpreter Yes Can be accessed if needed.
Nepali Yes
Polish Yes
Serbian Yes
Tagalog Yes
Thai Yes
Updated: 20 Mar 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Combined services. We take residents to church if families are not available.
Baptist Yes Combined services
Methodist Yes Combined services
Presbyterian Yes Combined services
Roman Catholic Yes The priest/Lay clergy come in each week to give communion. We can also take residents to church every Sunday. Church service every first Thursday of the month.
(Other comments) No Manager liaises with respective churches for any other spiritual needs that residents or families would request.
Updated: 20 Mar 2023
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Kosher Yes If the need arises.
Vegetarian Yes
Updated: 20 Mar 2023
Location Distance Details
Public Transport 0.01 Km Bus stop at the gate.
Shops 0.50 Km Dairy, Coffee Club, McDonald's (even closer)
Mall 0.50 Km Orewa Shopping Centre where there is a full range of shops including supermarkets, doctors, clothing stores, cafes etc.
Parks 0.10 Km We are directly across the road from Orewa Beach. It is a short walk through the memorial park to the beach. This is a real family beach that everyone can enjoy. In summer, families often go for a swim before or after a visit as beach is just so handy.
Library 0.50 Km The public library can be can be accessed easily. We also have an in-house library. Public library Staff visits once a month as well to provide books of preference for specific residents.
Updated: 20 Mar 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes Provides regular education to members of the association, supports in every endeavour to improve the care of the elderly and updates policies and procedures.
Care Association New Zealand
Updated: 20 Mar 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.