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Orewa Beach

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At a glance
Vacancy
Soon
Name
Orewa Beach
Category
Rest Home Care
Address
400 Hibiscus Coast Highway
Orewa
DHB
Waitemata
Phone
(09) 426 4867
Fax
(09) 426 4117
Mobile
0210710531
Email
View Email Address
Web
Visit Website
Personnel
Manager
Elaine Redulla - 09 426 4867
Owner
The Crossley family
Other services
Photos
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Description
"Retirement living by the beach"

Nestled amid lush gardens, literally a stone's throw from the beach and Orewa town centre.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Updated: 2 Nov 2017
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 27
Vacancy Soon
Impending vacancy Yes
Additional Room CostsSome Rooms
Updated: 11 Dec 2017
Testimonials
Testimonials
"I am very happy here and this feels like coming to my own home. I don't feel lonely as I am surrounded with lovely residents and friends." Elsie Casson

"I have lived here for 10 years and I am very pleased to have resided in such a warm and homely environment. I could never get a more personalized care elsewhere than here." Grace Callagher

"My mother, Peggy Winks lived at Crossley Court Rest Homes-Orewa Beach for nearly six years. We were able to sleep at night confident that our mother was being well-looked after.We found Crossley Court to be just like a family home. Being located in a residential area, we did not feel that we have moved my mother to an "institution". We could visit any time of the day or night and the staff and other residents became extended family. The Rest Home is just a few minutes flat walk to the beach or Orewa township. We would regularly take mother, in her wheel chair for a picnic by the beach or wander around the shops and stop for afternoon tea at one of the many cafes Orewa has to offer."Val Smith

"Our mother, Ella Neary has been a resident at Crossley Court Rest Homes-Orewa Beach for five years. During this time, she has made some lovely friends and has received excellent care both medically and holistically, and her needs are well taken cared of by the caring Staff, the Registered on site nurse and the doctor who visits the Rest Home on a regular basis. Any concerns from both Ella and us are always sorted out promptly by the Manager, Elaine and her wonderful Staff. I
love it that we can just pop in anytime to visit Ella or take her out. Ella enjoys the activities that Crossley Court- Orewa Beach provides especially the Physio/exercise sessions and the sing a -longs and the Happy Hour that is put on. The Annual Christmas party is always a great success and thoroughly enjoyed by everybody and the food is amazing! I would definitely recommend this loving Rest Home to any family who is looking for a caring and well-managed environment for their elderly parent." Hester Neary

"I find the meals very good and very enjoyable. It is so hard to please 27 of us but the cooks seem to satisfy all of us." Ray Kearney

"We have been involved with Elaine and the home for some years now, and we would like to acknowledge the compassionate and caring home you provide.It has always been our experience with you and your Staff, that you have the best interests of your residents in mind and we have nothing but respect for the level of your love and care. You provide a peaceful and contented environment, with that balance of stimulation, activity involvement and trips out, all seemingly in keeping with the needs of the resident involved. The provision of food and cleanliness is also great, so that we would never have any hesitation in recommending your home, to anyone reaching that stage in their life that required or needed a good aged care facility. You have our warmest respect for all that you and your staff do." Trevor and Dianne Bayer

I consider that we were very lucky to secure a place at Crossley Court for our mother. She has gone from being lonely and anxious to being as relaxed and happy as I have seen her in 10 years.To be honest, we are stunned with the transformation.She even looks younger!
I believe this change has been in part due to the facilities and services you offer, but principally to the care and support which is ever present whenever I, or my brothers,Warwick and Bruce come to visit.
Having been a professional manager and administrator for most of my working life, I can also see the beneficial effects of the Rest home's governing policies and your own gentle, caring management style.
My brothers and I cannot offer enough praise and thanks for what you have achieved for Dorothy in such a short time.
Peter, Warwick and Bruce Anderson

"Staff is very good to me. They look after me very well.I have problems with my eyes and I often go to Greenlane. Elaine organizes Staff to take me to these appointments and for that I am so grateful. Here, we also have trips that stretches from the East to the West Coast. Our visits to Matakana and Martins Bay provide us with a different fresh ambiance, whilst going to Muriwai gets us to see the wild-side of some beaches and enjoy the gannet scenery nearby. Everything is made possible here at Crossley Court Rest Homes-Orewa Beach. What more could I ask for? Meals are very nice. I have thoroughly enjoyed the themed lunches that we have been having and I look forward to more. I enjoy the company of a chosen few. I get to visit my wife at another Rest Home with the help of Lynda and Wendy. A1 Nursing Staff who are on to it and easily picks up when I am sick. Thank you for the top notch care. I reckon, finding Crossley Court Rest Homes-Orewa Beach has been a great gift to me. Merve Brown

"Crossley Court was my father's home for just over two years. Thank you to the entire team at Crossley Court for your never ending patience, support and kindness provided to Dad while in your care. You are special people.To Elaine-thank you so much-your professionalism and leadership is amazing and clearly evident in the quality of care provided by your Staff; Dad was always treated with kindness, dignity and respect and I observed this same high level of standard of care provided to other residents in Crossley Court on many occasions.Please pass on my thanks and appreciation to all your Staff" Susie George for Richard Redmayne

I have been a resident in Crossley Court-Orewa Beach since September 2015 and in that time, I have been really appreciative of the Management and Staff of the organization. Things such as hospitality, meals and patient care are all fulfilled to my satisfaction. I am pleased with the ability to visit restaurants and have the opportunity to go out on picnics and movies. In my case, I have a lawn and beautiful garden outside of my room which makes it a pleasure to be able to view whilst I sit on my deck. Unfortunately, I have very few relations and friends because of my age but have been able to join in with a really friendly group from the residents to Management and Staff which makes this place a pleasure to live in. John Coleman
Updated: 26 Sep 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable There is not the need for a Nurse Practitioner to operate at our facility as we have a resident Doctor who is always available and who lives and practices only a few streets away from our address
Registered Nurse Yes 2 Full time RNs and the Manager who is a Registered Nurse as well. The Manager lives close by,the Clinical Coordinator and two other RNs are a couple of doors away from the Rest Home so we can promptly respond to Medical problems after hours.
Enrolled Nurse Yes We have a staff here who has been through the Enrolled Nurse Programme.
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Our Physiotherapist comes every Thursday/Friday afternoons. We have a Physiotherapy Room where residents carry out their exercise regime daily. The Physiotherapist/ the Activities staff hold daily Otago exercises.
Occupational Therapist Yes We are well resourced in obtaining a therapist for a resident if there was a request
Own Social Worker Yes Many of our residents have retained and/or acquired their own Social Worker while living here with us.
Diversional Therapist Yes We have a well experienced and enthusiastic Activities Coordinator here who brings an exciting day and events to our residents. We respect the wishes of each resident and some may wish not to participate in any of the activities or outings.Big on Outings!
Activities Co-ordinator Yes As above.
Hairdresser Yes We have a lovely and friendly hair dresser who visits here every week and sometimes twice a week, at a very small cost.She has started in October 2015 replacing our previous Hair dresser who has retired. She has worked as caregiver prior to above role.
Podiatrist Yes Podiatrist visits every eight weeks or more often if requested.
Dietitian Yes Our menu has been reviewed in June 2017 by Consulting Dieticians. Recent review by one of the residents' son who is a Head chef of a respectable and popular food chain franchise has made quite a few suggestions which most of them have been initiated.
Accredited Visitors Yes We support and facilitate any Accredited Visitors on to our premises. We have regular visitors from Age Concern and Salvation Army.
Kaumatua Yes We are fully respectful and accepting of all cultures here and we have access to their support persons and experts in the community.
Chaplain/Spiritual Advisor Yes
Other Personnel Yes
Updated: 26 Sep 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Liaises with Hospice
Gastronomy/Nasogastric Management Yes
IV Antibiotic Capability Yes All RNs have current IV certificates.
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes Has access to a Continence Nurse
Infection Control Yes
Stomal Therapist Yes Has access to an Ostomy Nurse.
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Gerontological Care Yes
Clinical Manager Yes
Other Post Graduate Specialities Yes The Facility Manager has a Masters Degree in Nursing Major in Medical Surgical Nursing. One full time RN has credited MA units towards Health Management.
Updated: 26 Sep 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes We have been taking clients under the Primary options Scheme as well.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 26 Sep 2017
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes We do have registered Nurses here who are trained and experienced in Palliative care and its delivery. However we do provide palliative care following liaison with Hospice.
Whanau Room Yes We can make a Private Room available for this purpose if necessary. Please ask us about this.
Rooms (Single) Yes
Rooms (Shared) Yes
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Residents Committee Yes Chaired by Activities Coordinator. Monthly meetings conducted by Facility Manager.
Family Committee No Manager maintains a bi- annual family meeting to update everyone of what is new and the future plans. It is a good time as well to discuss general concerns if any.
Newsletter Yes We have continued the Crossley Court News Letter in Brief.This is a Quarterly News Letter and our first run was in September 2011.
Policy for management of challenging behaviour Yes
Confused Residents Yes We do cater for residents with confusion and Dementia within the realms of those residents not being a huge danger or risk to themselves or others.
Lounges/seating areas Yes All rooms have a door that opens out to their own decking sunny area.
Outings Yes If residents want to participate in these outings only. We respect that some residents do not want to be involved in some activities.We are big on outings!We do at least three van ride/picnic/luncheons(outside of the Rest Home) a week weather permitting.
Rural Setting No Beach across the road!
Smokers Room No As the Smoke free campaign commences in July of 2014, this no longer exists. No one of the residents or Staff at our Rest Home smoke.
Sprinklers Yes
Audit report available Yes Spot check/ Surveillance check was done on 14th of June 2017. All standards audited were fully complied. Report is available to public on the Ministry of Health website.
Updated: 26 Sep 2017
Special Features
Special Features
We have recently upgraded the outdoor area.The residents have thoroughly enjoyed the Colourful flowers around the Rest Home.The Rest Home has a Physiotherapist on site every Thursday afternoons and this has certainly improved the residents mobility and alertness.Our new Physiotherapy room
has been operational since March 2012.
We have another area outside of the Rest Home where one of the residents has been slowly developing a garden.
Upgrade of gardens by landscape designer will be started in two weeks time. Lots of great changes that residents and families will enjoy.

Colourful pot plants are great features on residents' decks.
Updated: 26 Sep 2017
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Classical Music, CMA, Concerts, Cooking, Children (children visit eg Guides come and do baking with us, we take an active interest in fundraising events, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Gardening, Happy Hour, Indoor Games, Jigsaw, Library, Minibus, Newspaper reading, Outings and Ticky Tours to interesting places, Park, Parties, Pianist, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Videos, Womens Institute (Friendly Club), movies and luncheon at various restaurants.
Updated: 26 Sep 2017
Additional Information
Additional Information
TopicDetails
Details re Meals Home cooked, caters to specific dietary needs of residents. Also has themed months for special meals to look forward to. Menu is resident- driven.
Staffing Details Has a full time and a part time cook. Both have current Food Hygiene certificates. Both cooks have started their second module on Level 4 Catering certificate under Service IQ.
Associated Complexes Crossley Court
Fees Details/Fees Do Not Include Please see the manager for full details.
Updated: 26 Sep 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Croatian Yes
English Yes
Filipino Yes
Interpreter Yes Can be accessed if needed.
Macedonian Yes
Polish Yes
Serbian Yes
Sri Lankan Yes
Tagalog Yes
Updated: 26 Sep 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Combined services
Baptist Yes Combined services
Methodist Yes Combined services
Presbyterian Yes Combined services
Roman Catholic Yes The priest/Lay clergy come in each week to give communion.
(Other comments) No Manager liaises with respective churches for any other spiritual needs that residents or families would request.
Updated: 26 Sep 2017
Distances
Distances
LocationDistanceDetails
Public Transport 0.01 km Bus stop at the gate.
Shops 0.50 km Dairy, Coffee Club, McDonald's (even closer)
Mall 0.50 km Orewa Shopping Centre where there is a full range of shops including a supermarket, doctors, clothing stores, cafes etc.
Parks 0.10 km We are directly across the road from Orewa Beach. It is a short walk through the memorial park to the beach. This is a real family beach that everyone can enjoy. In summer ,families often go for a swim before or after a visit as beach is just so handy.
Library 0.50 km The public library can be can be accessed easily. We also have an in-house library. Public library Staff visits once a month as well to provide books of preference for specific residents.
Updated: 26 Sep 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Care Association New Zealand Yes Provides regular education to members of the association, supports in every endeavour to improve the care of the elderly and updates policies and procedures.
CareerForce Yes Care staff has been enrolled to complete the Dementia Cluster Course. 15 of the staff has finished the course, 2 new enrollees. Facility Manager and one RN are approved Assessors.
Rest Home MOH Audit Report Available. Yes Spot check/Surveillance audit by MOH on 14th of June 2017. All Standards fully met. Result can be obtained through Ministry of Health website for public's perusal.
Care Association New Zealand CareerForce Rest Home MOH Audit Report Available.
Updated: 26 Sep 2017

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