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Elderslea Rest Home

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At a glance
Care Apartment Vacancy
Elderslea Rest Home
Rest Home
29 Redwood Street
Upper Hutt 5018
Postal Address
Same as above
Hutt Valley
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Ginni Scott - 04 528 0670 or 021 517 596
Oceania Healthcare - 0800 333 688
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Nestled on a peaceful street in the heart of Upper Hutt, Elderslea offers options for aged care living, with a range of standard and premium care rooms, including Care Suites.

With an ideal location close to motorways, buses and the train station, it’s easy for friends and family to pop by, or get you out and about to local shops or cafes.
Everything you need is easily accessible, so you can stay active in the local community and participate in clubs or societies, just as you’ve always done.

Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.

Care Suites provide both Rest Home and Hospital level care, which means you can relax knowing you won’t have the upheaval of moving again if your needs increase. All Care Suites have a heat pump and full en-suite, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces.

With a warm, family-friendly atmosphere, residents quickly feel right at home at Elderslea. There’s always something happening in our main lounge – find a friend to chat to or join in the day’s events. If it’s peace and quiet you crave, relax in the beautiful courtyard, or settle in a comfy chair in one of our many cosy nooks.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings! Oceania has Australasia's first and only certified Specialist in Gerontological Nutrition. This means we are committed to ensuring our residents are getting the best possible nutrition from each and every meal.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you like and what you don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.


“The support from staff was phenomenal, mum was treated with respect and love from everyone who worked there. It was not an easy decision to put mum in care but Elderslea made living with that decision so much easier.” - Family member

“The love, respect and kindness dad recieved at Elderslea - we cannot fault the care he recieved, our family are eternally grateful for Elderslea.” - Family member
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 28 May 2021
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 35
Vacancy Yes
Impending vacancy No
Premium Room Charges Yes as at 21 Jun 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown
Updated: 21 Jun 2022
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
Approximate number of beds at this level of care 25
Care Apartment Vacancy Yes
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 Jun 2022
Type Hours Per Week Status Details
Registered Nurse Yes There is a Rest Home Charge Nurse.Suitably experienced and qualified Registered Nurses supervise care all care areas. In addition there is a Clinical Manager and two other Charge Nurses.
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Our Physiotherapist works one day a week and reassesses residents as necessary and sets up exercise plans for which are supervised by the Physiotherapy Assistant and Health Care Assistants. She also supervises hoist competencies for staff.
Diversional Therapist Yes The Programme is overseen by the Diversional Therapist who also runs the activities Programme in the rest Home.
Activities Co-ordinator Yes A Team of Activities Staff support the resthome programme and site programme.
Hairdresser Yes The facility is serviced by Hairdresser who offer usual services in a newly built area.
Podiatrist Yes Visits fortnightly and stays as long as needed. All our residents can be seen at least 6 wkly or as necessary.
Dietitian Yes We have access to a dietitian who is contracted by our company. She approves all our menus and gives advice as requested. We also can access the community Dietitian if necessay
Accredited Visitors Yes We have regular visits from Religious Groups. RSA will visit when we have members here as residents. Our Advocate visits monthly and talks with our residents and would alert the Manager if she thought there were any issues needing attention.
Kaumatua Yes We have a very good relationship with the Orongo mai Marae in Upper Hutt and we can and do access a Kaumatua.
Chaplain/Spiritual Advisor Yes Our Advocate is a chaplain. We also access Chaplains from specific denominations when requested.
Other Personnel Yes We have an Administrator and Receptionist, several Kitchen staff including a qualified Chef, numerous cleaning, maintenance and gardening personnel as well as a wide range of contractors for other services such as plumbing, Fire Safety, Pharmacy etc..
Updated: 28 May 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We manage Oxygen use commonly. We have three oxygen concentrators and have access to bottled Oxygen on our premises which are managed by Registered Nurses. We can access the Respiratory Nurse as needed.
Gastronomy/Nasogastric Management Yes Our Registered Nurse's manage Gastic feeding. They recieve regular and updated education on this.
End of Life/Palliative Care Yes Our staff are trained in Palliative care, where we focus on ensuring our residents are pain free, their dignity and respect remains intact and they maintain as much independence as possible.
Wound Care Yes Our Registered Nurses recieve constant education on wound management and the equipment used. We can access a wound care specialist if necessary.
Diabetic Care Yes Our Registered Nurses once again are educated in the treatment of Diabetes, the administration of Insulin and diet control. If necessary we can access the community Diabetic Nurse.
Continence Advice Yes We have access to a continence advisor.
Stomal Therapy Yes We can access a stomal thereapist if necessary, although our Registered Nurses can manage this.
Infection Control Yes We have our own Infection Control Nurse who attends seminars and workshops to keep herself up to date with Infection control topics. We also have access the the Hutt DHB's Infection Control team as well as the Pathologists from the Labarotory
Surgical Followup Yes We have a responsibility to ensure our residents get to their out patient appointments. If for whatever reason this is not possible (could be due to medical reasons)we will negotate with the service provider for an alternative.
Clinical Management Yes Our Clinical Manager is very experienced in Aged Care.
Updated: 28 May 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Updated: 28 May 2021
Feature Status Details
May Bring Own Furniture Yes Residents are encouraged to bring their own furniture other than the bed which we prefer to supply because of concerns over staff back safety. A chair and other favourite pieces that will fit are welcome along with paintings and other personal items.
Single Rooms Yes All rooms are single and most share an en-suite but some have a separate en-suite.
Rooms suitable for a couple Yes Due to the very large size of some of our rooms we have and will continue to accomodate married couples.
Ensuite Yes These are mostly shared ensuites although some of the older rooms do not have ensuites.
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes This needs to be negotiated with the Manager
Phone Access In Own Room Yes All rooms have phone access and connection can be arranged and paid for by residents.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Yes, we have a contract with the Ministry of Health for Hospital level care and respite care.
Lounges/seating areas Yes We have 7 lounges located in various parts of the facility
Palliative Care Contract Yes Yes, we work closely with the Te Omanga Hospice.
Day Programme for day stay clients Yes Day Care is provided three days a week.
Outings Yes The facility has its own van and outings are undertaken as residents are able.
Whanau Room No Family are encouraged to stay in the same room as their family member, due to the very large size of our rooms, this is very easily accomodated.
Maori Kaupapa Yes
Residents Committee No But residents' meetings are held monthly.
Family Committee No There is no Committee but we always give family the opportunity to become as involved as they would like to be if resident approval is forthcoming.
Newsletter Yes Three or four times a year.
Policy for management of challenging behaviour Yes Yes, we have a very good policy for managing this as well as annual education for staff and more often if necessary.
Confused Residents Yes Yes, we do have some confused residents, but all residents are individuals and often require different attention. All residents are assessed and an individual plan is written for them. Education for staff is provided.
Smoking Permitted Yes Yes, there are plently of sheltered areas for smoking outside.
Semi-Secure Yes
Updated: 28 May 2021
Special Features
Special Features
Elderslea has a lovely atmosphere and people are always commenting on it when they enter our facility.

We have wide corridors and some larger than usual rooms.

We have very experienced and stable staff who are provided with a broad range of education
on an ongoing basis.
Updated: 28 May 2021
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Concerts, Cooking, Craft, Digital camera, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Housie, Jigsaw, Music, Movies, Newspaper reading, Outings, Pastoral care, Quizzes, Reading, Relgious liturgies, RSA, Sing-a-longs, Videos, Aromatherapy, Art, TAB, Vegetarian
Updated: 28 May 2021
Additional Information
Additional Information
Topic Details
Staffing qualifications and details The Business & Care Manager is supported by the Clinical Manager and two Charge Nurses. Registered Nurses lead Health Care Assistants in the delivery of quality care. We then have health care assistants most qualified in support of the older adult. We have a Quality Co-ordinator, physio assistant, Diversional Therapist, three recreation co-ordinators, maintenance person, Administrator and Receptionist. We have cooks and kitchen assistants, laundry workers and cleaners.
Details about meals All menus are audited by a dietician. Meals are prepared on site and served via bain Maries. Likes, dislikes and allergies are catered for and residents have been very complimentary about the food.
Associated Complexes Elderslea has just extended the range of services by way of a re-build that has allowed us to cater for 69 Hospital residents, 35 Rest Home and 20 Dementia.
Updated: 28 May 2021
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes We have 4 staff from Fiji all who speak their native language.
Fijian Indian Yes Three staff are able to speak Fijian Indian.
Filipino Yes Yes we have several who are able to speak this language.
Interpreter Yes We can access an interpreter at any time.
Maori - Te Reo Yes Yes, some of our staff are fluent in Te Reo.
Samoan Yes Some staff are able to communicate in this language.
Tokelauan Yes
Tongan Yes
Updated: 28 May 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 28 May 2021
Location Distance Details
Public Transport 0.50 Km We are very close to Fergusson Drive. The bus stops at the broadway shops and Elderslea is situated behind these shops.
Shops 0.50 Km Broadway shops
Mall 2.00 Km Trentham city shopping centre is the local Mall in Upper Hutt. This Mall is wheelchair friendly. The Mall is slowly beginning to develop and currently there is Farmers, Warehouse, Post shop and food and clothing outlets.
Parks 2.00 Km Upper Hutt is known for its beautiful Parks. We are very close to Maidstone and Trentham Parks.
Library 1.50 Km Library Bus visits elderslea every Tuesday morning. the Upper Hutt Library is also quite close
Updated: 28 May 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 28 May 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.