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Elderslea Rest Home

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At a glance
Elderslea Rest Home
Hospital Care
29 Redwood Street
Upper Hutt 5018
Postal Address
29 Redwood Street, Upper Hutt
Hutt Valley
04 528 0670
04 527 3159
View Email Address
Visit Website
Angela Crawford - 04 528 0670 or 021 531 785
Oceania Healthcare - 0800 333 688
Other services
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Our Care offering
Located in Upper Hutt and well known in the community for its lovely facilities and park-like setting - with extensive and beautifully landscaped gardens. From the upper rest home wing, you can take in the beautiful panoramic views across to the hills.

Select rooms benefit from direct access to a beautiful sunny courtyard, which is a popular picnic venue during the summer months. The facility and its residents are ‘pet friendly’ which is great news for our cat.

A warm and friendly atmosphere is how our residents would describe us. With a focus on the specific needs of the individual, each resident has a personal care plan, with ongoing monitoring to ensure we provide them with the exact level of care they need.

To balance this out with keeping busy and having fun, our Activity Coordinators continually plan and run a wide range of weekly activities.

Activities Programme
Elderslea offers a wide range of activities and events, running on a daily basis – both inside the home and through organised trips. Our Activity Coordinator speaks to each of our residents shortly after they arrive to discuss their interests and to explain our programme.

Activities include quizzes, Connect Exercise programme, concerts, art, entertainers, happy hours, games, gardening, cookery, sing-a-longs and more.

What’s Near By
Our minibus is always on the move for outings around the beautiful Hutt Valley countryside, shopping trips, lunches or to the local town centre. Here our residents have all their shopping needs catered for with a chemist, post office, hairdresser, supermarkets, The Mall, local RSA, Cossie club and restaurants. The Trentham Park is just 5 minutes drive away and the corner dairy is a short 5 minute walk away.

We also put a big emphasis on lots of activities with the local community.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 30 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 69
Additional Room CostsYes
Updated: 30 May 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes Suitably experienced and qualified Registered Nurses provide care in all care areas. There is a minimum of two rostered per shift. In addition there is a Clinical Nurse Manager and two Charge Nurses who are also Registered Nurses; as is the Manager.
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Our part time Physiotherapist assesses new residents mobility needs and establishes a plan of support. Our part time Physiotherapy Assistant supports resident rehab and exercise needs and trains staff in manual handling and hoist competency.
Diversional Therapist Yes The Programme is overseen by the Diversional Therapist who also runs the activities Programme in the rest Home.
Activities Co-ordinator Yes A Team of Activities Staff run programmes in the Dementia Unit, Rest Home and Hospital. All levels of abilities are catered for.
Hairdresser Yes A Hairdressing service is run in a newly built area.
Podiatrist Yes Visits fortnightly and stays as long as needed. All our residents can be seen at least 6 wkly or as necessary.
Dietitian Yes We have a dietitian who who establishes and oversees our menus. She provided advice as requested. We also access the community Dietitian as required.
Accredited Visitors Yes We have regular visits from Religious Groups. RSA will visit when we have members here as residents. Our Advocate visits monthly and talks with our residents and would alert the Manager if she thought there were any issues needing attention.
Kaumatua Yes We have a very good relationship with the Orongo mai Marae in Upper Hutt and we can and do access a Kaumatua.
Chaplain/Spiritual Advisor Yes Our Advocate is a chaplain. We also access Chaplains from specific denominations when requested.
Other Personnel Yes We have an Administrator and Receptionist, several Kitchen staff including a qualified Chef, Cooks, cleaning, maintenance and gardening personnel as well as a wide range of contractors for other services such as plumbing, Fire Safety, Pharmacy etc.
Updated: 30 May 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Our staff are trained in Palliative care, where we focus on ensuring our residents are pain free, their dignity and respect remains intact and they maintain as much independance as possible.
Gastronomy/Nasogastric Management Yes Our Registered Nurse's manage Gastic feeding. They recieve regular and updated education on this.
Oxygen Management Yes We manage Oxygen use commonly. We have three oxygen concentrators and have access to bottled Oxygen on our premises which are managed by Registered Nurses. We can access the Respiratory Nurse as needed.
Surgical Followup Yes We have a responsibility to ensure our residents get to their out patient appointments. If for whatever reason this is not possible (could be due to medical reasons)we will negotate with the service provider for an alternative.
Wound Care Yes Our Registered Nurses recieve constant education on wound management and the equipment used. We can access a wound care specialist if necessary.
Diabetic Care Yes Our Registered Nurses once again are educated in the treatment of Diabetes, the administration of Insulin and diet control. If necessary we can access the community Diabetic Nurse.
Continence Advisor Yes We have access to a continence advisor.
Infection Control Yes We have our own Infection Control Nurse who attends seminars and workshops to keep herself up to date with Infection control topics. We also have access the the Hutt DHB's Infection Control team as well as the Pathologists from the Labarotory
Stomal Therapist Yes We can access a stomal thereapist if necessary, although our Registered Nurses can manage this.
Stroke Rehabilitation No
Specialised Dementia Care Yes A newly refurbished Unit can cater for up to 20 residents.
Gerontological Care Yes All our staff whether they are Registered Nurses or health care assistants are trained in all aspects of Gerontologocal Care.
Clinical Manager Yes Our Clinical Leaders are very experienced in Aged Care.
Psychiatrist Yes We have excellent access to the psychogeriatrician at Hutt Hospital.
Other Post Graduate Specialities Yes We have Registered Nurses who have Post Graduate Qualifications in Palliative Care and Rehabilitation nursing.
Updated: 30 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Carer Support Yes
Updated: 30 May 2018
Under 65 yrs with Disability Yes Yes, we have a contract with the Ministry of Health for Hospital level care and respite care.
Day Care Yes Day Care is provided three days a week.
Palliative Care Contract Yes Yes, we work closely with the Te Omanga Hospice.
Whanau Room No Family are encouraged to stay in the same room as their family member, due to the very large size of our rooms, this is very easily accomodated.
Rooms (Single) Yes All rooms are single and most share an en-suite but some have a separate en-suite.
Rooms (Suit Couple) Yes Due to the very large size of some of our rooms we have and will continue to accomodate married couples.
Ensuite Yes These are mostly shared ensuites although some of the older rooms do not have ensuites.
May Bring Own Furniture Yes Residents are encouraged to bring their own furniture other than the bed which we prefer to supply because of concerns over staff back safety. A chair and other favourite pieces that will fit are welcome along with paintings and other personal items.
Alcohol Permitted Yes
Pets In Residence Yes Yes - "Tinkerbell" is a favourite of all the residents and staff and "Big Boy" belongs to one of our residents.
Negotiate To Bring Own Pet Yes This needs to be negotiated with the Manager but we do have 'Big Boy"
Phone Access In Own Room Yes All rooms have phone access and connection can be arranged and paid for by residents.
Wifi Yes
Resident can adjust heating in own room Yes
Maori Kaupapa Yes
Residents Committee No A Resident and Family Meeting is held two monthly.
Family Committee No A Resident and Family Meeting is held two monthly.
Newsletter Yes Three or four times a year.
Policy for management of challenging behaviour Yes Yes, we have a very good policy for managing this as well as annual education for staff and more often if necessary.
Confused Residents Yes Yes, we do have some confused residents, but all residents are individuals and often require different attention. All residents are assessed and an individual plan is written for them. Education for staff is provided.
Lounges/seating areas Yes We have 6 different lounges.
Outings Yes The facility has its own van and outings are undertaken as residents are able.
Smoking Permitted Yes Yes, there are plently of sheltered areas for smoking outside.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes On-line
Updated: 30 May 2018
Special Features
Special Features
Elderslea has a lovely atmosphere and people are always commenting on it when they enter our facility.

We have wide corridors and some larger than usual rooms.

We have very experienced staff and provide a broad range of education.

Updated: 30 May 2018
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Concerts, Cooking, Craft, Digital camera, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Housie, Jigsaw, Music, Movies, Newspaper reading, Outings, Pastoral care, Quizzes, Reading, Relgious liturgies, RSA, Sing-a-longs, Videos, Aromatherapy, Art, TAB, Vegetarian
Updated: 30 May 2018
Additional Information
Additional Information
Details re Meals Our Executive Chef oversees the Kitchen staff. All menus are audited by a dietcian. Meals are prepared on site and served via bain Maries. Likes, dislikes and allergies are catered for and residents have been very complimentary about the food.
Staffing Details The facility Manager is supported by the Clinical Manager and the Charge Nurses. Registered Nurses lead Health Care Assistants in the delivery of quality care. We have a Visiting Physio, physio assistant, Diversional Therapist, a Team of Activities staff, a maintenance person, administrator and Receptionist. We have a Chef, cooks and kitchen assistants, laundry workers and cleaners.
Associated Complexes Elderslea has just extende the range of services by way of a re-build that has allowed us to cater for 56 Hospital residents, 35 Rest home and 33 Dementia residents.
Updated: 30 May 2018
Languages Spoken
Languages Spoken
English Yes
Fijian Yes We have 4 staff from Fiji all who speak their native language.
Fijian Indian Yes Three staff are able to speak Fijian Indian.
Filipino Yes Yes we have several who are able to speak this language.
Interpreter Yes We can access an interpreter at any time.
Maori - Te Reo Yes Yes, some of our staff are fluent in Te Reo.
Samoan Yes Some staff are able to communicate in this language.
Tokelauan Yes
Tongan Yes
Updated: 30 May 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 30 May 2018
Public Transport 0.50 km We are very close to Fergusson Drive. The bus stops at the broadway shops and Elderslea is situated behind these shops.
Shops 0.50 km Broadway shops
Mall 2.00 km Trentham city shopping centre is the local Mall in Upper Hutt. this Mall is wheelchair friendly. The Mall is slowely beginning to develop, currently there is Farmers and Warehouse, Post shop, food outlets and clothing.
Parks 2.00 km Upper Hutt is renouned for the beautiful Parks. We are very close to Maidstone Park. Trentham Park is close.
Library 1.50 km Library Bus visits elderslea every Tuesday morning. the Upper Hutt Library is also quite close
Updated: 30 May 2018
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
ISO (International Organization for Standardization) Yes We are certificated with Iso
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes On the Ministry of Health's website.
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 30 May 2018